Direct Incorporation has been in business since 2003, and has helped over 40,000 clients during that time. Headquartered in Ann Arbor, MI, Direct Incorporation provides services for those new, and established, business owners. Logos and LLC contracts are two examples of services provided by Direct Incorporation.

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The Good

Pricing
No Hidden Fees
Customer Service

The prices are clearly marked for each provided service, and state fees are tacked on before checkout. The state fee charge is mentioned clearly on the website, but the fee varies from state to state.

There doesn't appear to be any hidden fees; everything is clearly displayed.

Orders can be called in to a qualified customer support operator. They are on hand during business hours to answer any question a potential buyer may have. A Customer Service Rep can be reached at 877-281-6496, Monday through Friday, from 9am until 6pm, Eastern Standard Time.

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The Bad

No Email Contact

They have a toll free number that customers can call for help but there doesn't seem to be a method to contact via email. For those who would prefer to communicate via the Internet, this is a huge miss.

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The Bottom Line

Direct Incorporation has provided solid work experience for over 12 years, and has experienced customer support teams standing by to take your order, or to answer any questions. In addition to all prices clearly advertised, Direct Incorporation seems to be at the top of their game.

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User Reviews

Star Rating

3.1

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21 Reviews

Review Breakdown

5 grade

48%

4 grade

3 grade

2 grade

1 grade

48%

Sentiment Criteria

Value

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Quality

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Service

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Chris Petrarca Palm Harbor, FL

As we have returned to Direct Incorporation multiple times to create new companies, I have to say the customer service we receive, especially from Shannon S, is exceptional! For individuals or groups seeking exceptional representation when establishing companies and corporations, we highly recommend Direct Incorporation - sincerely Universal Compliance and all subsidiaries

6 years ago

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Teri D Saint Charles, MO

The service has been excellent. Follow through excellent. Someone needs to remove the negative that Debbie from ID wrote because her complaint is invalid. They are totally on top of their game and I would highly recommend them.

8 years ago

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Shane Naples, FL

It was an easy process, they were very helpful and answered all questions. I also get reminders of any fees I need to pay to the state. Overall a great experience.

6 years ago

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Kenneth Dumas Las Vegas, NV

Very friendly. Always ready to answer any questions and really find out your needs that will best fit your business needs.

6 years ago

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Acquired Skills LLC Middlesex, NC

I didn't know where to turn far as starting a business, thanks to Direct Incorporation for walking me through the steps to accomplish this!

6 years ago

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KENT D ADAMSON Cape Coral, FL

IT IS SO EASY TO FORM AN LLC OR CORP. THE PRICE IS VERY REASONABLE TO KENT PRESIDENT OF SFL SALES LLC

6 years ago

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GUILLERMO T Nogales, AZ

Great company and personal service! I would recommend Direct Inc to anyone looking to start an LLC or Corp.

6 years ago

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Dr. Joseph Zdanowski Cliffside Park, NJ

The company is on point! Never had an issue all challenges solved in days or hours.

6 years ago

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Najah Shalani Oakland, CA

I think that overall you guys did an amazing job with your follow ups and communication.

6 years ago

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GILBERT MUZQUIZ Mission, TX

Very Professional and quick service at a great price.

6 years ago