Direct Incorporation Logo

Direct Incorporation

Is This Your Business?
star star star star_border star_border

3.8

Overall Score

LAST UPDATED: January 9th, 2023

Direct Incorporation has been in business since 2003, and has helped over 40,000 clients during that time. Headquartered in Ann Arbor, MI, Direct Incorporation provides services for those new, and established, business owners. Logos and LLC contracts are two examples of services provided by Direct Incorporation. 

Top Ranked Companies

thumb_up

The Good

  • Pricing
  • No Hidden Fees
  • Customer Service

The prices are clearly marked for each provided service, and state fees are tacked on before checkout. The state fee charge is mentioned clearly on the website, but the fee varies from state to state.

There doesn't appear to be any hidden fees; everything is clearly displayed.

Orders can be called in to a qualified customer support operator. They are on hand during business hours to answer any question a potential buyer may have. A Customer Service Rep can be reached at 877-281-6496, Monday through Friday, from 9am until 6pm, Eastern Standard Time.

thumb_down

The Bad

  • No Email Contact

They have a toll free number that customers can call for help but there doesn't seem to be a method to contact via email. For those who would prefer to communicate via the Internet, this is a huge miss.

gavel

The Bottom Line

Direct Incorporation has provided solid work experience for over 12 years, and has experienced customer support teams standing by to take your order, or to answer any questions. In addition to all prices clearly advertised, Direct Incorporation seems to be at the top of their game.
Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

3.2

star star star star_border star_border

20 Reviews

Review Breakdown

5 grade

50%

4 grade

5%

3 grade

0%

2 grade

0%

1 grade

45%

Sentiment Criteria

Value

star star star star_half star_border

Quality

star star star star_half star_border

Service

star star star star_half star_border

Trustworthiness

star star star star_half star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

John Vitucci Lenoir City, TN

I use Direct Incorporation to set up two business back in Nov of 2022 and it now January and I still have nothing. Direct Incorporation has not responded to either urgent email requests or phone calls (using either the 866 or 877 number). The representative's personal phone number is either not monitored or he doesn't respond to calls. I have been trying to contact them without success for the past 2 weeks without success. The last person I spoke to blamed the sate but my son used another company to open his at the same time that I did and got it in two weeks. We both live in the same state so that isn't the issue. I would avoid this company.

1 year ago

star star_border star_border star_border star_border

Sylvia Muniz Reedley, CA

In October 2019 I contacted Direct Inc. to form an LLC which we needed by a certain date. We paid to expedite the service in order to start conducting business by the date we provided. Needless to say we did not receive documentation that our LLC was formed in the state of Delaware by the date we requested. We called numerous times and spoke with their representatives and not one corrected the problem. On several occasions we were told that our LLC packet was in the mail. After more phone calls in December 2019 we finally received Articles of Organization but not the packet we were promised. We requested a refund since they did not meet the terms of our agreement and we basically had to use a different company to form our LLC. Our calls were then unreturned or ignored.

4 years ago

star star_border star_border star_border star_border

William Kirk Coker, AL

I can't rate this company, if I knew better I would've read the reviews first. Please stay away from this company, they did my LLC and it turned out unusable. My LLC is not in my name, instead of the Article of the State stating my name it's in the rep Shannon S name. What creditable company makes a mistake like this and not willing to correct the error? I tried several times to get the problem fix and the only option they gave is to pay for the LLC over. So it's my fault that the rep signed the document in the wrong place. So please stay away from this company, it's a complete joke of a company!

5 years ago

star star_border star_border star_border star_border

Frank Marr Narragansett, RI

I use Direct Incorporation to set up my business. My email and website are now non-functional. Direct Incorporation has not responded to either urgent email requests or phone calls (using either the 866 or 877 number). The representative's personal phone number is either not monitored or she does not respond to calls. I would avoid this company. I have been trying to contact them without success for the past 3 weeks, at least. I will update this review with any further positive results.

1 year ago Edited September 9, 2022

star star_border star_border star_border star_border

Disappointed doesn't cut it. Camillus, NY

I would not even give them one star. They over charged me after I bought the Venture package for everything that was supposed to be included. Then would not cooperate timely at all to give me a refund. Stay AwayStay Away! They put you on hold or transfer you saying they will call you back but they don’t. Run from this company!!!!!!!

4 years ago

star star_border star_border star_border star_border

Darsh Desai Orlando, FL

Absolutely lousy company. Pls. stay away from this company. I bought their company incorporation package. Total utter disaster. Complete lack of respect to customer's needs. No one cares. You, customer are a necessary nuisance.

6 years ago

star star_border star_border star_border star_border

Eric Nielsen Palo Alto, CA

Waste of money, they take a package, then take days and days, then send you information saying call and spend more money. No one answers the phone, just a answering machine.

4 years ago

star star_border star_border star_border star_border

Debbie Hayden, ID

DON'T SUBMIT INFORMATION on their form!!! You will immediately be inundated with spam emails and texts. I am so frustrated.

6 years ago

star star_border star_border star_border star_border

Debbie Hayden, ID

DON'T SUBMIT INFORMATION on their form!!! You will immediately be inundated with spam emails and texts. I am so frustrated.

6 years ago Edited September 14, 2021