Name: eHarmony
Rating: 1.7

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Bethany Strain Milton Keynes, MIK

Cancelled my subscription within the 14 day cooling off period via letter as per their terms and conditions and also notified them on the app, They were still charging me and claimed that 'they did not receive my letter' and therefore could not close down my account despite the fact I do not use it and followed their terms and conditions!! Scam company. DO NOT USE (ref number 220306-001253)

3 years ago

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Lori Bozievich Camarillo, CA

BEWARE, THIS SITE HAS THE WORST MATCHES, ITS NOT THE SAME AS IT WAS 15 YEARS AGO. IT'S PATHETIC NOW, OVER PRICED, AND THE CONTRACT IS SOOOOO ONE SIDED, THEY CAN CHANGE IT AT ANYTIME, BUT YOU CAN'T CHANGE YOUR SUBSCRIPTION. SLIMY COMPANY!!!!!! CONSUMER ADVOCATES NEED TO RESEARCH THIS!!!!! VERY BAD EXPERIENCE! I wish I explored the free sites first! Much better, and if you want to upgrade THEY DON'T LOCK YOU INTO A CONTRACT TO A CONTRACT 3X MORE THEN BETTER DATING SITES.

3 years ago

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Nathan Staehling Denver, CO

Eharmony is a scam. In 2 months I have not recieved one single real match. I am sent 3 or 4 "matches" per week and they are all the same thing. A woman logs on, creates half a profile and then never logs in again. I have yet to be matched with another paid member to even make an attempt at communication. The only filter settings I use are age 30 to 50 and within 150 miles of Denver. If eharmony expects me to be a recruiter, they can put me on the payroll.

3 years ago

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Vincent Neff Westfield, IN

The 1st two months were great I had legit matches. Then the matches didn't match at all to the point that I had to delete people I had no interest in whatsoever ever. I was pairing me with people that I would never ever Date due to belief, lifestyle, work ethics, very disappointed. I feel it has been a waste of time and money. I an extroverted rather meet face to face. Dating online is a crock of crap!

3 years ago

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Debra M Depot Attleboro, MA

Horrible customer service!! I am being forced to pay them over 44.00 a month they will not let me cancel my account I tried to delete my account it said I had to talk to customer service first so I emailed them, they said they will delete my account but I will have to continue to pay them over 44.00 a month for almost a year are you kidding me!!!! I hate this website!!

4 years ago

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Andrea W Mechanicsburg, PA

Worst dating site I’ve used. There is no way to differ between paid members and free members.m. If you message a feee member they cannot reply to you. This is a waste of money and time. Save yourself and use another dating website/app. I tried to get a refund and only got a free 3-month extension after my year is up. I highly doubt I’m going to meet anyone on your site. Eharmony is the biggest scam and they should be ashamed for false advertising.

4 years ago

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Jeff Hewartson Wyoming, MI

eharmony is deceptive and will lock you into a contract for a service that is not worth the money. Once you pay for a membership you will quickly learn that it is not worth it and be stuck with the bill even if you decide to leave. the "free" profile is literally worthless and just used to goad you into paying an exorbitant fee. the layout and webdesign is terrible and not at all user friendly. There are better and cheaper sites to go to, stay away from eharmony

4 years ago

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Chris Cambridge, ON

I tried to get a refund on the same day that I subscribed. eHarmony response: "Unfortunately, we are unable to honor your request for a refund as subscription purchased in Canada are non refundable" - guess they only screw Canadians. Very few people are actually on this site, guess most people were smarter than I was. Many people that create a profile seem to remove it, there is a large number of accounts that have no photos or any details.

4 years ago

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Theresa Southfield, MI

Do not use the harmony! Even though in terms and conditions they say you can request a refund within three days of signing up however after requesting a refund after less than 24 hours they denied the request saying that it is only for certain states. Major scam. If I could give less than one star I would. If I could give less than one star I would

5 years ago

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Love Princess Cleveland, OH

Will not allow me to change filters to only see non smoking and non drinkers only because for medical reasons that I cannot discuss I was forced by Cleveland clinic to sign papers making a promise that I would never drink or smoke cigarettes for the rest of my life on now I’m tremendously allergic to both and my Doctor doesn’t want me anywhere near alcohol or cigarettes smoke for my own health so that means I have to avoid dating anyone else who drinks or smoke cigarettes to help me with my health and and avoid arguments always

5 years ago

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Jaci Rhoades , TX

The personal questions that you have to answer take forever. There are literally hundreds of questions. Three fourths of the way through it I got exhausted and frustrated. Then at the end they rejected me and said that eHarmony was not for everyone.

5 years ago

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Disatisfied Customer St. Petersburg, FL

Can I give zero stars? Their matches for myself, an attractive 58 year old female with a masters degree, were anywhere from 76 year old men to men with barely a high school education. The site repeatedly changed my age preferences and stated I needed to broaden my preferences in order to get more matches. I contacted eharmony and received no response. Save your money....

6 years ago

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Karen Torino Tallahassee, FL

eHarmony is a great way to meet new people. The interface is easy to use, although a bit outdated. There needs to be some regulation on the type of people who make accounts but overall it is a nice site.

4 years ago

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Tiffany I Elkridge, MD

Great online dating. They really try to match you with people that they think will work for you. I didn’t meet my husband from Eharmony but met some great guys.

5 years ago

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Stephanie Love West Valley City, UT

I wasn’t a big fan of this dating site. There was a lot to do to get it all set up, which I get they are trying to match you the best the can with someone that have similar interests, but I hated how you only got like have matches a day and you’d have to wait a whole day before you could see anymore matches. I didn’t have any kind of success with this site. I didn’t use this dating app for very long.

5 years ago

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yidnekachew

They said we will let you know after 24 hours. Please tell me why it's blocked and how to use it now.And how long do I have to wait because I was told that eharmony is the best, so I decided to use It. How many days do I have to wait or do I not want to use it? I don't understand why

1 year ago

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Lorie Leonem Port Coquitlam, BC

please never download this app, it's a SCAMMMMMM!!!!!!!!!!!!!!!! they will get your money..don't register because you will never cancel your subscription and after a few months they will send you reminder to pay your renewal subscription which you didn't do.or you will just see on your account that they already deducted from your bank account....

2 years ago Edited September 29, 2023

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Ken Duvall Goodyear, AZ

Although i have a <30 mile distance limit, I get "matches" from as far away as several states and most often at least 100 miles away. The choices given are certainly not someone I would be interested in sharing a cup of coffee with in the mornings. I realize that beauty is in the eye of the beholder, but let's get real.

2 years ago

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Lonely soul Lake Arrowhead, CA

This is the worst dating site I have ever been on and all the worse for the obscene price. I have quickly run through the potential matches and have seen very little new activity. The matches actually very poorly matched to my compatibility. No one is contacting me. Don’t waste your time or money with them

2 years ago

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Sandyccf Maloney

Scammers, Thiefs , do not sign up full of fake profiles, keep on blocking my choices stating that they did something against their rules! No one responds. Everyone should never sign up for this site ! They just take your money run!!!

2 years ago

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Gluten Free Queens, NY

Rip off. Initially site showed to cost $20, the charged $68.71. I’m still disputing. How can this be legal? Big financial mafia. Bank said they could not cancel the transaction. We’ll, the ugliest pictures on earth, another matter.

2 years ago

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Heather H Sanford, FL

eHarmony found matches for me that were located outside of my preferred area and the compatibility was severely lacking. I spent time and money on my profile to have a terrible end result. Because of my negative experience with eHarmony, I cannot recommend their 'services' to anyone.

2 years ago

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IJ CG Pawtucket, RI

Eharmony is terrible. That’s being generous. 1) shady contract 2) duplicitous persons with multiple profiles 3) not worth a membership (trial only) 4) time consuming 5) repeat “matches” The only good aspect is their personality profile of oneself.

2 years ago

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Sukontip Sangkam Brooklyn, NY

I didn't agree with renewing membership so when they charged me, I contacted them to cancel it they refused and say i have to pay no matter what. I didn't use any of the services and they still put me on scam call and dept collector and threatened me with calls and mails.

2 years ago

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Rafał Lancaster, LAN

No respond from any of my matches In first week ,I just had refund about 50% of amount. .Im not recommend eHarmony website to anyone ,In my opinion other dating services are a lot better. Also in Eharmony you can view only your matches ,you can't see anyone else .

2 years ago

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Andrea Taylor Piedmont, SC

You are lying in this review! There is no guarantee, no refund and your money is flushed down a toilet on a site with more fake or inactive profiles than real one! They are refusing refunds and offering NOTHING as a guarantee or for customer satisfaction!!!!!

2 years ago

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Lisa Wilson Las Vegas, NV

This is the greediest company I’ve ever seen. Even if you pay over $200 up front for a premium membership, you can ONLY message other members who have also paid it. They are preying on desperate, dumb people who like wasting their money. No thanks.

2 years ago

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KD Alpharetta, GA

Stay away!!!! I signed up for 4 months but deleted my account after 2 days but still paid $65 for the first month. I explained to them that I’m not using it and don’t want the other 3 months. 3 weeks later they sent me to collections for the remaining 3 months and 3 weeks I never used. Thieves! This was just wrong!

2 years ago

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Honestyrules Baytown, TX

Such a scam! And they will steal your money- if you paid the premium and attempt to cancel they will reject your request (only California residents) its discriminatory! Also, bad algorithm , terrible customer support and they sale your data. Be warned.

3 years ago

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AC Birmingham, AL

Horrible. Inefficient. A rip-off. Expensive. Worst customer support ever. They refuse to give you a refund. The matches have nothing to do with my expectations. They make you do a long "personality test", which is a waste of time. This is a real scam.

3 years ago

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Dottie Denver, CO

There is very LITTLE activity on this site. Customer service does NOT respond to your emails. The quality of people on this site is awful!!! And YES, they are over priced. Stay away from this site. It is a total waste of your money.

3 years ago

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Louise King Adelaide, SA

Eharmony are happy to take money but do not offer cancellation and refund of outstanding amount for a years subscription. Even if you meet someone in the first month. You lose all your money! Are they there to help you meet someone happily ever after or just another tinder? You meet someone and reward is they keep all your money

3 years ago

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Joan Rosen Roslyn Heights, NY

The WORST!!! High fees to join. NO matches in my 100- mile radius. No responses from what I must now think are "fake" profiles. Many "profiles" without photos. Horrible customer service. They have an excuse for everything. Save your money and your good intentions for a site that's better. Try Zoosk.

3 years ago

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reynaldo reyna Round Rock, TX

Eharmony is a fake 💯 they do not ever respond to your emails and they do not have a customer service phone number. You can’t never talk to anyone. They are fraud company . I hope this message gets through to people and you are better of with going thru other on line service s.

3 years ago

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J.A. E. Fort Saskatchewan, AB

Total scam. Paid close to $300 and went in put in my criteria and zero matches. There aren’t many people on this site. I asked for a refund on the same day I paid for it and they refused. This company is money hungry and no customer service. Save your money!!

3 years ago

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Jason James Winnipeg, MB

This company is corrupt. They put in the fine print that when your subscription id done they automatically renew which is BS They don't even send you an email of anything to let you know hoping that they can screw you into renewing.

3 years ago

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Ilona Meszaros Budapest, BU

They charge you for 6 months without any option to try it out or see anyone on the site and once you pay, you can not cancel it when you are able to see that there is only a few people on this app!!!! Horrible scam!! They refuse to cancel your subscription and charge you for 6 months!!!

3 years ago

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Slingshot570 Driving force club Peekskill, NY

I wouldn’t give this one star but I had too! Please I repeat please do not use this company if you don’t want your credit card charged for a whole year with of this pointless site! They charged me over $450 for one year when I bought one month on won’t refund me! Stay away from these scammers

3 years ago

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Gail Meek Appin, NSW

Worst Dating Site ever. Expensive and of the few matches I received most of them lived in another Australian State and the rest lived greater than 200ks away from my home. I would be lucky to have received 20 matches in almost 6 months. Total rip off.

3 years ago

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JeepMehg Derry, NH

First, it’s incredibly expensive. Second, all of the messages I receive are from men across the country or more than 100 miles away. I’m a single mom with limited nights to myself. I am looking to spend those free nights WITH someone not just talking on the phone. Eharmony is a joke.

3 years ago

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Ryan Faulkner West Columbia, SC

I couldn't see any local matches or send any messages until I signed a very expensive long contract. This is just as bad as the free sites except now I owe over $300. They will NOT let you cancel this contract. Typical online scam!

4 years ago

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Judy DeTuccio West Hartford, CT

This is a scam.. I signed up for 6 months on eharmony..and I RARELY get match suggestions. I contacted customer care many times, and they don't respond. I asked for a refund..no response. I contacted a lawyer and am turning over to him my documented experience with these scam artists. Would like to seexa class action suit against this site

4 years ago

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Elana Smith Columbia, MO

Charging me a lot of money for a service that I am not going to use. Contacted them after the first week explaining that I didn't like the service and they didn't anything. They charged me $75 which I thought was for 3 months and then they charged me again $75 a month later.

4 years ago

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Francesco Barravecchia

it claim hundred of thousands of members, but they must be very well hidden. The 'scientific' matching is totally ridiculous and many of the messages received from other members are repeated, indicating bots. I made a mistake subscribing and I would NOT recommend it to anybody

6 years ago

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Anita

I paid over $300.00 OVER for a year subscription, been scammed by more men than anything, I will cancel my subscription at the end of the year, the TV commercials are a freakin joke and so is the site, I WOULD NOT RECOMMEND this dating site to anyone, AGAIN WASTED MY MONEY...

9 years ago

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Erik Lewis Atlanta, GA

I did not have that much luck with eHarmony. Every match and date seemed to not fit me or the person who showed up. I think it was more helpful in building my confidence than for finding the right person

3 years ago

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jaci finch Corpus Christi, TX

I did not find my boyfriend now on Eharmony but it was a wonderful platform. Everyone was very kind and I enjoyed the experience.

5 years ago

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Tracy Hill Draper, UT

This was the first dating site I ever used and I was surprised at how easy and fun it was to use. Since then, this is sill my favorite dating site I’ve used.

6 years ago

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Nicole LeBaron Provo, UT

I love this dating website! I have found great guys because lots of the men have good morals because of eHarmony’s standards.

6 years ago

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Hailey Nilson Salt Lake City, UT

EHarmony is great! It’s super easy to use and it narrowed down and matches you to people that you’d genuinely be interested in.

6 years ago