OurTime.com Logo
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93 User Reviews

4.6

Overall Score

LAST UPDATED: August 16th, 2021

OurTime.com is one of the few niche online dating sites tailored for mature adults. OurTime (OT) seeks to help mature daters meet people that share similar life and relationship goals.

OurTime is owned by PeopleMedia, which has been owned by match.com since 2009. Other People Media online dating services include BlackPeopleMeet and SingleParentMeet. It recently merged with SeniorPeopleMeet, another PeopleMedia dating site aimed at senior singles.

There are over a million men and women signed up for the senior dating site OurTime, looking for meaningful connections all across the country. Thanks to search filters such that sort matches by location, sexual orientation, and personal interests, there is likely to be a match for everyone.

Keep reading to learn more about how this dating site works, skip ahead to our pro/con analysis or go straight to customer reviews which — SPOILER ALERT — rate OurTime.com pretty poorly. As of February 2020, we have collected more than 60 user reviews, with an average score of 1.1 out of 5 stars. 

OurTime Basics

Who is OurTime's dating platform for?

OurTime focuses its service on singles (gay and straight) ages 50 and up. The company realized that older singles, usually those in their fifties and sixties, are typically looking for a type of relationship that may be characteristically different from what they were once aspiring for in their twenties and thirties. 

What is the OurTime signup process like?

Interested parties can sign up for OurTime online or through the company's mobile apps, available on Android and iOS. 

Registering for the first time can take less than five minutes. 

Account Registration Process

This online dating service requires the following details when you register for an account:

  • Country (U.S. or Canada)
  • Zip code
  • First name
  • Password
  • Birthday 
  • Email
  • A person statement up to 200 characters

You also have to choose between the following default options (select only one): 

  • Man seeking women
  • Woman seeking men
  • Man seeking men
  • Woman seeking women

Dating Profile and Features

Although you can register for an account and gain access to the dating site pretty quickly, you also have the option to flesh out your OurTime profile with additional details. This can take much longer. 

Users can add basic information to their profile with fields to describe themselves, including education, occupation, religion, and physical appearance. Profiles also include several fields for people to answer personality questions, share personal interests, describe what they are looking for in a partner, and offer conversation starters. 

You have the option to provide up to three longer-form statements of up to 200 characters each, covering the following topics: 

  • In A Nutshell — Describe yourself 'in a nutshell' with a basic greeting for people who visit your profile. 
  • The One I Am Looking For — Use your 200 characters to describe what you are looking for in a partner or relationship.
  • I'd Just Like to Add — Share a bit more about what yourself, what makes you unique, and what you want to get out of this dating site. 

Profile Photos

While you can't sign in with Facebook authentication or use it to create your account, you can upload photos directly from your Facebook account. 

Anyone with an account can view your profile photos. Lots of other dating sites blur out member photos and require a paid subscription to see them. This is not the case with OurTime. 

Note: You also have an option to let your photos (and profile) show up on the company's related partner sites by opting in.

How does OurTime work?

Once you have created a free account on OurTime, you can see how the site works. 

OT offers a few different ways to connect with other members, but the basic two options are called Matches and Search. 

Matches Feature

Once you have completed filled-in your profile preferences, OurTime uses them to suggest daily matches. You can view each person's profile photo and details. If the connection is mutual — the other person also says Yes to your profile — these will appear in your Mutual Matches.

Search Feature

OT also lets users search through its member base, to sort and filter through available singles, based on several different criteria, including age range, religion, currently online members, new members only, and zip code. 

There is also a keyword search option, to look for member profiles that mention attributes you are interested in, like hobbies, pets, travel, and more. This section lets you choose a distance radius for your search, ranging from within 25 miles of your zip code to 100 miles. 

What can you do for FREE on OurTime?

OurTime users can create a free dating profile and view other member profiles (including photos). They can search for compatible people and view suggested partner matches. They can even send a Flirt. 

What they can't do is participate in messaging, live chat, or any other actual interaction with other members without a paid subscription. 

Does OurTime have premium paid features?

Yes. Most interaction on the site requires a premium membership, including the following: 

  • Reading and sending messages
  • Live chat with members online
  • See who has sent you Likes or Flirts
  • See who has viewed your profile
  • Get read receipts to show that someone has read your message

Premium Subscription Options

 
Full Price
1-Month Membership
Standard
6-Month Membership
Value
6-Month Membership
Subscription Price $34.96 $95.76 $119.76
Cost per Month Equivalent $34.96 (Same) $15.96 $19.96

 

Your first premium subscription includes a $0.89 processing fee, but it will renew to the standard quoted subscription price. The following payment methods are available: 

  • Visa
  • American Express
  • Discover
  • MasterCard
  • PayPal
  • Mail-in payment
  • In-app purchases 

OurTime In-App Currency — Tokens

In addition to an ongoing subscription, you can get access to upgraded OurTime features by purchasing and redeeming Tokens, the site's in-app currency. 

Tokens can be used to pay for optional perks, including the following: 

  • MatchMe — Pay 20 tokens to appear in someone's daily matches, to see if they are interested in you (requires adding a photo). This way, you can see if someone is interested in you, without having to make the first move. 
  • PromoteMe — Pay 55 tokens to appear at the top of search results for one hour. Promoted profiles get 50 times more views and ten times more messages. This service includes a recap showing how many users viewed your profile during your one-hour session.
  • VirtualGifts — Pay 10–75 tokens to send one of your matches a virtual gift. This is one way to show that you are interested. Virtual gifts are graphics with things like roses, jewelry, flowers, golf clubs (60 tokens), a watch (75), or a teddy bear (20)
  • NotifyMe — Pay 20 tokens to get a notification when a specific member logs into the site during the next 7 days. They also get told that you are waiting and interested. You will get on-site notifications if you are currently online. If you aren't online, you will get email alerts. 

If you are interested in accessing these benefits, there are a few different Token packages available to purchase online or in the dating app:

  • $9.99 for 280 tokens
  • $5.99 for 110 tokens
  • $2.99 for 55 tokens

Tokens have a limited shelf life. They have to be used within 180 days of purchase or they will expire. Additionally, any token purchases will automatically renew — either after they expire (180 days), or when your token balance dips under 21. Purchases are non-refundable. 

Whether you’re looking for a friend, a spouse, pen pals, or something in between, this site helps make the most of "your time" to form those relationships, as long as you pay for a subscription. 

Keep reading for pros and cons or read helpful OurTime user reviews

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The Good

  • Free Basic Membership
  • Niche Site for Mature Singles
  • Simple Customizable Features
  • High Site Traffic and Membership
  • Safety and Dating Tips
  • Mobile App

​​​​​​​Basic Free Membership

One perk of OurTime is that there is a free membership option for online and mobile app users. If you are mildly interested in the dating site, you can see who the other users are that you are matching with before committing to pay and interact any further on the site. With the basic OurTime account membership, you can view potential match profiles and express interest, in a limited way. If members want to do anything more than spectate and have limited interaction, they'll have to upgrade to a paid membership.

Features for an upgraded membership includes a greater capacity for daily matches, messaging, profile customization and an overall more comprehensive experience. Cost varies depending on the length of your membership subscription.

However, there is a Reply For Free option, where a paid user can contact a free user and pay for them to be able to read and reply.

Niche Site for Mature Singles

The most obvious advantage of using OurTime.com is its targeted customer base. Members in their fifties (or older) may have found a catch-all style dating site to be frustrating because it's full of people of all ages.

OurTime specifically caters to a more mature online dating pool, making it easier for singles ages 50 and above to sort through the weeds and find more of what they're looking for. Because of this, you can spend less time narrowing searches or double-checking an online friend's age or life experiences and instead spend that time getting to know your matches and making connections on OurTime.

Simple Customizable Features

OurTime makes the online space of senior dating easy to navigate, create a profile, and start meeting other singles quickly. It does this through customizable matches, due to a personality compatibility test, as well as through a customizable profile that helps to showcase your unique personality. 

You will have the opportunity to take a comprehensive personality test. This test will be used to help you gain daily matches as OurTime searches for similar compatibility factors between you and a potential match. 

In addition, members are able to totally customize their account profiles. From your profile picture to the profile background design, you can express your personality right off the bat with the paid membership. 

High Site Traffic and Membership

If customers are interested in OurTime.com, there's more good news. With barely four years of business, the site already boasts over one million users, with thousands of users joining each week. That means a million singles in a similar age range are available to connect. It also means your chances are better to find a match.

Safety and Dating Tips

To its credit, OurTime.com also provides safety tips. Of course, in the world of online dating and friending, safety is the most important thing. OurTime gives constructive, specific suggestions for keeping private information private, learning the red flags of someone who could be dangerous, and much more. OurTime doesn't just want members' business; it's concerned about customer safety and understands that a majority of its users may not be aware of online dating best practices.

OurTime.com gives dating advice for both online and offline meets. The company encourages members to block a suspicious person or report fraudulent user profiles and accounts. OurTime.com also has a list of phone numbers at the bottom of the Safe Dating Page that refers members to call if they need help, support, advice pertaining to physical or sexual assault.

On top of all of that, Ourtime is very explicit about its members' financial safety. When you sign up on this dating site, you have to first read and accept the following warning:  

"To protect myself, I promise never to send money or share financial information with other OurTime.com users. In addition, I pledge to report anyone who asks me for money or my financial information."

Mobile App

The OurTime community has an app for both iOS and Android devices. The completely redesigned app now makes it even easier to reach singles over 50 in any area. The OurTime app makes the online dating world easy to navigate. It also makes it easier to add a profile picture, include more photos, and it offers more ways for members to tell others about their life experiences and stories. The app also lets mature daters discover profiles of men or women and customize their search for more personalized matches. Users will also get daily matches of other singles that meet their criteria. 

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The Bad

  • OurTime Reviews
  • Messaging Requires Payment
  • Poor Customer Support
  • User Experience
  • No Member Screening

OurTime Reviews

The majority of OurTime dating site reviews indicate that daters are not happy with the dating site. This fact is crucial for any potential customer to know. It's also important to know not just that OurTime is poorly reviewed, but why it is. 

report_problem

Attention: OurTime has received some common complaints.

A number of reviews stated that the site is full of fake profiles and scammers and report that there is little interaction between people. Although the amount of users continues to increase, it seems that scammers and fake users continue to make new profiles, an issue common on many dating sites.

Here are some commonly repeated words and phrases from customers: 

Messaging Requires Payment

If you want to send an actual written message to anyone on OurTime, or read a message that you have received, you have to pay for an upgraded membership. It's not cheap.

Poor Customer Support

The customer service at OurTime.com could use some improvement to ensure great customer satisfaction. Sure, the FAQs list is helpful enough for people who need basic questions answered. However, should a question extend beyond the realm of the FAQs, members have limited options. 

The one contacting tool the site provides is a Customer Care form, where you can submit an email address and your question. Upon submission, OurTime.com will send an automatic reply with more automated answers based on the category selected. Then, if the question still hasn't been answered, the dating service instructs members to reply to their email with the question. The company claims to respond to most emails within 48 hours. Also, that's only "most." 

Additionally, finding a customer service hotline through the website requires jumping through multiple hoops. However, mobile users are presented with the phone information with the simple touch of the Contact Us button. Phone-based customer support is available weekdays from 7 a.m. to 7 p.m. (Central) at 833-223-8873. 

With such dismal customer service, OurTime sure makes it extremely hard to find necessary information and get immediate, helpful feedback. The limited access to live support makes it difficult to resolve issues. No matter how detailed a website is, every business should provide a means to contact a representative right away. In the online world, immediate help isn't just convenient; it's crucial and OurTime fails to deliver. 

User Experience

The layout and navigation on OurTime.com seem really outdated. The site can also be confusing to navigate, especially when you are looking for answers to questions. 

However, compared to the online dating website, the OurTime mobile apps have been revamped. They offer a better looking, simpler format. 

No Member Screening

OurTime does not screen member profiles for accuracy, nor does the online dating site complete background checks ever. If members find that another user is sharing content that is illegal, harmful, or threatening, they can report that user. After having reported a user, OurTime will review and possibly delete the content.

OurTime lacks a few desired safety features as well as provides a relaxed verification process for its users, creating an issue of dishonest or unsecure users to join. While other sites offer several ways to verify an account through social media or manual photo verification, OurTime does not. 

Check out user reviews to read more about OurTime user's experiences with this popular online dating site.

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The Bottom Line

At the heart of it, OurTime.com may need time to work out the kinks. Its reputation receives varying degrees of positive and negative reviews due to issues of pricing, safety, and customer support resources. 

The OurTime dating service could start by doing more extensive background screenings to ensure its members' safety, but it is appreciated that the company provides help-line phone numbers if a profile seems suspicious.

However, initial membership is free and the fact that this entire dating site is devoted to connecting one specific demographic, singles in their fifties and beyond looking to meet and build meaningful relationships. It might not hurt to create a free profile, but we suggest potential customers check out the OurTime reviews below as well as look at other top-rated Online Dating Companies before signing up for a paid membership. 

Have you tried dating on OurTime? Would you recommend it to a friend? Let us know about your online dating experience with a quick review below?

View Best Online Dating Companies

OurTime.com is part of People Media’s OurTime Community. As a member of OurTime, your profile will automatically be shown throughout the OurTime Community at no additional charge.

*The Company bills you through an online account (your "Billing Account") for use of the Service. You agree to pay the Company all charges at the prices you agreed to for any use of the Service by you or other persons (including your agents) using your Billing Account, and you authorize the Company to charge your chosen payment provider (your "Payment Method") for the Service. You agree to make payment using that selected Payment Method. The Company may correct any billing errors or mistakes that it makes even if it has already requested or received payment. This Section 12 includes any agreements you made with the Company on the Website when becoming a Member or subscribing to the Service. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If you initiate a chargeback or otherwise reverse a payment made with your Payment Method, the Company may in its discretion terminate your account immediately. If the Company successfully disputes the reversal, and the reversed funds are returned, you are not entitled to a refund or to have your account or subscription reinstated.  

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Star Rating

1.2

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93 Reviews

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3 grade

3%

2 grade

10%

1 grade

86%

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Priscilla Irvine, CA

If I could give OurTime zero stars I would. I subscribed for one month and decided to cancel. I as well, wondered if some of the profiles were fake. Most are just plain weird and give “creepy old men” a whole new meaning! The biggest problem I have with the site/app is they don’t make removing your profile and canceling your membership easy or intuitive. In fact, when I contacted customer service to do this for me, they just provided me with an automated email containing incorrect directions. I think they purposefully make it difficult so that it deters users from canceling. What gets me even more upset is that their market is seniors and most of us aren’t that technically savvy. Talk about taking advantage of those you claim to want to help! I’m surprised no one has started a class action suit yet. Someone definitely should.

1 month ago

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Michael Hall New York, NY

OUR TIME is a waste of time and money. You pay to join and you can't contact people that are NOT paid, members. Then they want you to pay more so you can contact non-members and so they can contact you. You send them a message and they can't read your message. So what good is it to even buy a membership with our time? Most of the people that are real in your area are non-members. So you can't contact them without paying more money. So it to me is all a scam and you have many scammers and catfish on the site. So don't waste your time and money on sites like our time. Also, check and see who owns the site because there are many dating sites owned by the same companies that own ourtime.

1 month ago

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Hal Harden

A total waste of time! Within 24 hours, I was matched with hundreds of women, and almost none met my search criteria. During this one calendar day, I was “liked” and messaged by about forty women, including AT LEAST four fake accounts, three of which Our Time acknowledged in an email notice. I have cancelled my membership via the site I used for enrollment, and I am waiting to see a refund. I retired from a 50 year career of designing and building computer software, and I consider this system to be more of a scam than a professional service.

1 month ago

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Angela Napolitano Orange, VA

Overall poor experience. Same matches are shown over and over on a loop, there seems to be no "matching" based on profiles more like random people. Lots of fake profiles and people looking for hookups. Non-existant customer service.

1 month ago

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Review Source

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Elisabeth Kinghorn Nakhon Sawan, 60

My siblings and I encouraged our mother to try using OurTime. She ended up meeting a really great man on there and they are getting married in the spring! Highly recommend for anyone else who is also looking to meet someone

3 months ago

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Dottie MakesIt Denver, CO

This site is not user friendly AT ALL. I've tried setting up my filters, but they failed right away. Listed "possible" men that are not even on the site anymore. DO NOT use this company.

2 months ago

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Esther Sebastian Saskatoon, SK

There is absolutely NOTHING Good about OurTime SITE I have been on the Site a long time , have met 95% Scammers, Hackers and cost a lot of money, the SITE should be barred AND SHAME ON MATCH.COM HAVE BEEN HACKED AT LEAST A DOZEN TIMES IN THE PAST TWO YEARS. AND ALSO A SHAME THAT WE HAVE TO DEAL WITH FIVE FOREIGN COUNTRIES , NOT DALLAS TEXAS ANYMORE SO ALSO SHAME ON PEOPLE MEDIA , AS BEING IN CANADA WE HAVE TO PAY A LOT MORE FOR THE CRAP AND HARDLY EVER SAW NEW PROFILES IN THE PAST YEAR I HAVE BEEN A PAYING CUSTOMER FOR ALMOST SEVEN YEARS WITH OURTIME , SENIORPEOPLEMEET BEFORE IT BECAME OURTIME and before that IT WAS MATCH.COM GREAT FOR THE BILLIONAIRE PEOPLEMEDIA COMPANY

7 months ago

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NetAlien Sanford, NC

2/13/2021: created a profile with lots of detail 3/17/2021: without warning, OurTime TRUNCATED my description at 200 characters; thereby totally destroying the profile. This constitutes BAIT & SWITCH -- leading one to believe you can describe yourself, only to have that description trashed. After several attempts at contacting them, all I get back are automated emails and NO human response. BTW, I used OurTime without issue several years ago.

5 months ago

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Harry Reeder Erlanger, KY

Make it a short review. Don't get sucked in by this site. I am a professional sales rep for 40 years. It was very obvious scams are abound. These beautiful younger women will reach out to you, living hundreds if not thousands of miles away. By the third email they are in love with you and will move from where they are to where you are. High pressure to reply immediately or at least daily. Lots of pressure..lots of BS.

8 months ago

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Pauline Sunderland, SND

I joined for a month to see how it was, well I was blocked twice and never said a word to either of these individuals! Not a great start... but i send a pleasant introductory message just simple! Apparently they have viewed me then and there... but haven’t been online for 24 hours isn’t that amazing! Site trying to generate interest! But why! Nobody replies even to say sorry not for me, that’s fine, but think most aren’t actual people. I wouldn’t wast any money on here. Will see month out and be it for me. Absolutely terrible site, all the claims aren’t being lived up too! And would have put all zeros but can’t.

11 months ago

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Betty Dorsey Boca Raton, FL

I am very disappointed because I am hold so long on the phone that I just end up hanging up and never get my complaints resolved. My password never works so I am constantly locked out and cannot read my messages. What good is it to be on the website and can't even get to your messages. I have ask that I not be signed up again once my membership runs out because I can't even get to the place you need to go to cancel any future member ship. Can someone help me?????

2 months ago

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Carol Chanhassen, MN

The "two" rating is generous, because I'm feeling exceptionally disappointed and discouraged as of this moment. As a new member, the jury is still out. I tried the free membership for a while and had so many "winks" that it motivated me to join and to see what I was missing. Had four winks from an attractive guy...more on that below. My personal phone contacts with customer service have been positive in the sense that they've been courteous and try to answer my questions. However, they absolutely will not give out any "personal" information on other members, which is totally understandable, but the other day I simply wanted to know if someone was a current or active member. I didn't want to waste my time or money trying to message someone who wasn't there. E-Mail communications have been frustrating, since they always "echo back" a standard answer based on a key word search which has absolutely nothing to do with answering a carefully crafted specific question of the member. So I've generally retyped the message in an E-Mail and, with luck, received a courteous but limited response within five or six days...if ever. I'm probably one of the few who has taken a leap of faith in the autumn of my life with a first-time paid membership for a dating service, no expectations or assumptions except for desiring to find a true friendship with a genuine significant other which might evolve into something more permanent. Was motivated to pay for a membership since had received four winks from someone, discovered a wonderful profile, handsome man with nice smile, kind eyes, lots in common...almost too good to be true. Got up the nerve to send him a wink or two, then a couple messages. After six or seven weeks, there's been no response...has not opened the messages...finally realized he's probably a free member and can't do a thing about it. I merely want this wonderful prospect to be able to receive my messages but would need to pay extra...along with no guarantee that he would see the message or that he even exists to begin with. There needs to be a process whereby OurTime could forward the message to someone's E-Mail (since we have no contact information, and that's understandable for privacy reasons). Well, I've not given up yet. But for those of us who are truly sincere about finding love or something akin to love, it's difficult to deal with the same ugly profiles, then see the occasional rare prospect that it seems impossible to connect with. Wish there were a way to know whether someone is a current member and specifically the last time they were online. The whole idea of OurTime should be to bring good matches together...not keep them apart. Time will tell. Thanks for listening.

1 year ago

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Dee

I think the site have good intentions, but like most things in a Capitalistic society..."instant gratification" is the number one deal here. Speaking as a woman on here most of the men are not honest and so some of the women, they put a picture or pictures on here that are 5 to 10 years old, not a recent photo and when you see them you are completely turned off. The men expect the women to be a friggin dress size of 6, weigh 100 lbs, to look like the queen of Romania...get real men because at 50, 60, 70 years old and beyond it is not realistic; what is REALISTIC...the AGING process. Not to mention, the men can be bald, no teeth, dirty hygiene and a pot belly, as a woman, you need to get you act together...we are NOT LIKE OUR MOTHERS!!!!! the LIES, the DECEIT and DISHONESTY needs to stop. If you are set into your ways and do not want to accept CHANGE or if you think this site is a easy way for you to satisfy your SEXUAL desires KEEP GOING.

1 year ago

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Hippychick Northville, MI

Although I have connected with some men. The majority of the men are looking for sex . The site tells men that I am viewing them several times, when in fact I have never viewed them . By the same token men are viewing me 15 to 20 times each , yet they are not paying members, and can not communicate. I believe the site is pretending to be these men.

1 year ago

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cheddar

I detest these dating sites.They are a lucrative relic of the dot.com boom . Ourtime do very little for the high fee they charge. It is a lot of money just to be on a database. Membership isn't 'free' because the basic membership gives you very little, Many people sign up to these sites but I reckon very few subscribe for tyhe 6 months or more that Ourtime would like.. Even so their profiles are left on display .There is no way of knowing if the profile is of a fully paid member or just a 'freebie'. If the latter, they aren't really serious and it is a waste of time and money subscribing in order to contact them.

2 years ago

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Randombege De Silva Burlington, ON

This is the worse at all. There are pictures of people that has opt out and this site is publishing their profiles for months. You write to people for nothing.

3 months ago

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Stephen Hoodsport, WA

I don't know if our time is just incompetent or if ripping of customers is part of its business model. After I unsubscribed someone scammed my account and our time renewed my subscription without my permission. I contacted customer service and they couldn't have been less helpful.

6 months ago

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Lois Benson, NC

I have been on this site for 3 mos but it stopped working over a week ago. No replies to messages sent whether to existing connections or new ones. I send a complaint and got no help. I made 2 phone calls yesterday and it still is not working. What gives???

6 months ago

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Ann Decatur, MI

To many scammers and fake profiles. My first 4 encounters were scammers. Some of these men looked awful. How do they expect to attract someone if they don’t put decent pictures. Also why put pictures of pets and scenery. Site very hard to navigate. Don’t waste your money.

7 months ago

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Patrick Lawrence Colorado Springs, CO

The subscriber platform is needlessly confusing and difficult to navigate.

1 month ago

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Marsha Oliver Temple, TX

Don’t waste your money. I made the leap to this online dating and committed to a 6 month membership- not cheap! Somehow they charged me around $139 total. Most of the good profiles turn out to be scammers or fake. Most of the “real” profiles are horrible. And I’m not ultra picky, I do t think! The messages are all separate instead of being in a string. Web page needs updated - very difficult and slow to navigate. The app for iPhone stinks - you can’t navigate the whole site from the app only. I took hours to fill out my whole profile including interests and the “matches “ I get don’t reflect anything that I’m really looking for - and I get out of state “likes” all the time. I had limited the area to near my zip code. Go out dancing or to the grocery store - you’ll have a better chance!!

1 year ago

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JS Snyder, TX

I was a non-paying member for a couple of months just to check it out. I had approx 174 hits on my profile and several ‘likes’ so I thought I’d give it a shot and pay for 1 month of access. Mistake. All I get now are fake profiles from women that claim to be in my age range where the photos show people at least half the age and from cities and states 2000 miles away....and only a 1 or 2 every couple of days. I should have known better…but no more. NOT recommended.

1 year ago

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Rich Edison, NJ

Terrible site. Fake profiles abound. Contacts from women living thousands of miles away despite setting parameters limited to 30 miles away. Very few women interested in a relationship. Some just window shopping. Others too demanding. Some way too old. If you post a complaint on your profile, your account is cancelled. At the end of subscription suddenly you get more views and contacts in one day than in any previous month. Unfortunately almost are all from members living thousands of miles away. These views and contacts are generated by the website itself. It is a scam plain and simple.

1 year ago

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John Council Bluffs, IA

If there was a rating below one star, I would use it for the OurTime.com site. For several days I have tried to delete my account with no success. Account Settings, which one must use to delete an account, has been constantly "unavailable", as the message says. When I emailed their Customer Care team, explaining the issue, they merely send a reply stating the instructions to use Account Settings to delete the account. Subsequent emails received no reply. The phone number provided online does not got through. In fact, one number went to an entirely different company. OurTime.com is by far the worst site that I have ever had the displeasure of trying. User beware!!!!

1 year ago

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Kaye Norman Hendersonville, NC

This is absolutely a horrid site. My account has been hacked and when I tried to respond to one or two of the people that received fake emails from me, they said this seems to be a problem on Our Time. Also, the page for my account is terribly confusing...lots of junk that's redundant. "Inboxes" in three different places and none of the numbers match. Also, you can't tell when a message you receive is a new message or an old one. I have been on a couple of other sites and never had this kind of problem before. I would love to see it get shut down. (One of the emails I found that was supposedly sent by me, was in French. Go figure.) I have asked their customer service to shut down my account and refund me the last month of charges, but I haven't heard back from them as yet.

1 year ago

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Deborah S. San Francisco, CA

Where do I begin?! The men on the site are an appalling bunch! I cancelled my renewal on my second day! I mean, what does some geezer with no front teeth look like when he is NOT trying to be a chick magnet?! Couch potatoes in t-shirts! Then, Mr. Oh, Boy, Howdy! came along. We moved off to our personal phones and texts and carried on a very interesting convo based on the 36 Questions used to create intimacy. Guy said he had to be overseas for a job for a month. Calls morning and night, texts all day. Plans for travel, classes, a life together. Yes there were red flags but I was interested to see what would happen. Guy really knows what women want to hear! Sang to me over the phone in an awful but endearing way - really laid it on thick! Then, he asked me to do him a favor. Needed me to go to Walgreen's to buy a couple of gift cards for members of his "crew". And that was that! "John M" is a very adept long-con artist with a very poorly thought-out endgame. Reported him to Our Time and the FBI. It took hollering to get off the site completely. Got my heart hurt, saw a bunch of aged incels and wasted my dough. Skip Our Time if you know what's good for you!

1 year ago

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Herb Buchart Louisville, KY

I am afraid I have been scammed on OurTime.com. I was contacted by a woman in who was very attractive, but had poor grammar and typing skills. Her replies were always immediate, which is unusual. She had taken down her profile and wanted to communicate by personal email and wanted me to do the same. She also indicated that she would be willing to relocate. Highly unusual to say after a few emails. Keep in mind that I live in Kentucky, an 81/2 hour drive. Because of all of the red flags I asked her to send me her phone number or zip code. That information was not provided, but she did send a photo of her passport to prove she was real and asked for my phone number with a promise that she would call the following day. At the time of this writing it is early in the morning, so it remains to be seen if I will receive a phone call Out of curiosity I went to my profile settings>suspend account. The site had a pop up that said they were having problems and I could not access my account settings/ check back later. An hour or so later I was unable to log in. I tried to change my password but the system did not recognize my email. This all happened on a Friday evening after the customer service department had closed and they do not operate on the weekend. Our Time is a very large company and should have customer service open 7 days a week with American representatives that can understand English.

1 year ago

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Donald R Martin

I'M STILL HERE COMPLAINING ABOUT OUR TIME..YES THEIR FORMAT HAS CHANGED BUT I KEEP GETTING DOZENS OF NEW MATCHES DAILY THAT HAVE NOTHING IN COMMOM WITH MY PROFILE...IN ADDITION AND I AM BEING 100 PERCENT HONEST...ALMOST TO THE LAST EVERY ATTRACTIVE WOMAN OR ANY SERIES OF PICTURES OF ATTRACTIVE WOMEN (especially in blue) ARE INVARIABLY SCAMMERS..EVERY DAY IT'S THE SAME...CODED MSGS'S WITH NUMBERS..REALLY POOR GRAMMAR USUALLY ASSOCIATED WITH BEAUTIFUL WOMEN AND PROFILES THAT ARE TELLS, STUFF LIKE THIS...THIS SITE IF LADEN WITH SCAMMERS, GRIFTERS AND HUSTLERS...IT SEEMS LEGION...I HAVE HAD PERHAPS 2 OR 3 REAL MSG CONVERSATIONS WITH WOMEN IN THE LAST TWO MONTHS...AND I GET CONSTANT FLIRTS FROM PEOPLE WHO CAN'T POSSIBLY HAVE READ MY PROFILE...IT'S REALLY ALL OUT OF WHACK ON THIS WEB SIT...AND IT''S ALWAYS THE SAME WOMEN..CONSTANTLY THE SAME SAME SAME WOMEN OVER AND OVER ON MY MATCHES AND SEARCHES...IS IT THIS LOCALE? I GUESS SO...BUT TO ME AS A CONSUMER THIS WEBSITE IS A HUGE DISAPPOINTMENT...AND IT CONTINUES TO FAIL DAILY...I PAID FOR 6 MONTHS..WHEN THAT TIME IS UP I'M OUT AND I'M THINKING I'LL NEVER GET ANYWHERE ANYWAY..

1 year ago

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C DeForest Sioux City, IA

I believe the site is all about making money. I first noticed the problem when I paid for a continuing subscription. The notices I'd received before paying: photos of women, and other announcements, weren't there once I paid. I'd select someone I wanted to meet from recent notices, login, and couldn't find the people. That seemed odd, and so I emailed the company about the glitches in their program. I have not heard back. I still have two paid months (I canceled my subscription, ultimately), but a conversation I'd started, as a paying customer, disappeared. Chris still drops by, according to my log, but I can no longer access our emails. I tried reaching her and figured she'd just changed her mind. But even flirting with others isn't working. The site's littered with unique and telling flaws. It's a scam. I could try contacting multiple women to see if things are working, but I think I will pass. Don't waste your time or money. It feels real, but it's not. Or, that's my take. It's Ourtime to be scammed, as best I can figure.

2 years ago

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Mary San Pablo, CA

The worst part is when you subscription is almost over (usually about 1 week to go), you start getting about 75 "views" a day, the majority of which have no pictures. Prior to that, I'd get 2-5 views a day - some with pictures and some w/out, about 2 women a week (I'm a woman, clearly seeking man), fully half msgs are from other side of country....hundreds of miles away, and my profile said LOCAL only. On top of that, one gets 'hooked' on the possibilities and spends time there, which is wasted. I got almost no dates and, truly, I am in great shape and my pictures are current and....well, total frustrating. I'm not renewing again (though I did twice before! duh)

2 years ago

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Sandy Saint Augustine, FL

I joined Ourtime for six months, was paid up until September, 2019. It didn't take long for the scammers to appear, always wanting my phone number or email address. There were many ads with the same man's picture, but located all over the United States! I had people trying to steal my identity, would send me emails telling me I needed to pay more money (so they could get my credit card number). Or, the email would tell me my information had been compromised and I had to set up a new password! I probably did that 5 or 6 times. The end of June, 2019 I was so fed up, I called Ourtime to cancel my account, knowing I would not get a refund. Now it's the middle of August, I'm still getting emails from these scammers telling me they charged me for additional months, and wanting me to verify my credit card information! I now have to go into my email account to block all these fake email addresses! You have to click on details to see the name of someone supposedly with Ourtime email addresses, but Hotmail, Outlook or some other company! I had used Ourtime several years ago and had NONE of these problems. I would never use this company again nor would I recommend them! I tell everyone I know about this unbelievable experience, hopefully to fend off any more scammers!!

2 years ago

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Pat Santucci Orange, CT

I subscribed to Ourtime for only one month. First time I was ever on a dating website. I am just the average looking guy but got over a hundred "views" from coast to coast, though I only wanted a 20 mile radius. The "new" views daily were always the same women for the most part. No way to see "ONLY" the new ones. I sent about 12 messages to women and got no responses back. A few I sent a second message to. One messaged me to chat but when I did message her a few times, I got no response back. Then lastly, I got a message from a "new woman", (which she actually was), messaged her back 2 times, and "she" sent me an email address containing a man's first name. This seemed VERY peculiar to me. I replied and told this "person" I was a bit skeptical about this address due to the man's name. I have not heard back yet from "her" (??) as of one day later. My subscription ends today . I am really not comfortable using this or any other dating website.

2 years ago

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Wasteofmoney2019 Waynesville, NC

Consumer BEWARE!!!😲😲😲 My financially successful friend joined Our Time without reading the reviews. I joined, based on her recommendation, & paid about $130 for 6 month. This business should be closed down. The owners are laughing all the way to the bank, since there is no way to talk to a customer service rep about problems or about the numerous scammers on the site. Both my friend & I are receiving the same types of contacts, to meet a user's best friend who is a widower who lives in our area but not an OurTime customer - asking for our email addresses on first contact. Never hear from them again if we fail to divulge our email. My friend & I received the exact same message from one scammer. The others followed the same format. I could go on & on but I won't because you can read about 800 reviews that say the same thing. Individually, we might say "Maybe I'n not attractive enough" or "Maybe my profile is not good enough." Until you read all the reviews. Too many people having the same experience to state it is just one disgruntled customers experience. Does this sound like one more case of elderly fraud???

2 years ago

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Ning Wu Lutherville, MD

The Internet is full of consumer traps OurTime.com : I deleted my information from your website many days ago. I thought I had quit your website, but you still charge for it. I went to my account many times and you went to see it, but it showed that “We apologize for the inconvenience:Access to your Account Settings is currently unavailable. Please try again later.” it can't be cancelled at all. As a result, you deducted another month's fee of $32 from my credit card, which seems like a trap, because when I pay for my credit card, it's hard to notice, and I have to do everything possible to cancel it, otherwise you will automatically charge continuously. I buy the most expensive in a short period of time one month, because I just don't want to buy cheap but for many months and a long time, as a result, you still deduct the most expensive month in a row, which can not be the wishes of consumers. I hope you can return the $32 deducted this month (May) to my credit card. Thank you very much

2 years ago

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Richard S West Palm Beach, FL

A very basic problem with Ourtime.com is that beyond all the scams and everything else, if they are trying To be a legitimate site they are doing a really crappy job of it. They seem to have set up a very poor questionnaire and they don't give you any information about the person you're trying to learn about. The Profiles don't even tell you how tall they are!! The site is a real waste of time -look elsewhere. On match.com, which is owned by the same company, at least you get a much better understanding of who you are talking to from profile that they have presented. I don't understand why Ourtime.com would not be following the same model but when you view their profiles you just don't learn anything about the person. It is very annoying and waste of money and time. The people that are really trying to use the site are being ripped off and not getting their moneys worth

2 years ago

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June Huntley, IL

Like others, I should have read reviews prior to prepaying a 6-mo subscription. I signed up Jan 2019 and immediately continued to get locked out of my account with no email notification from Our Time. About a month into it, and being asked to reset my password again (I believe I had already set it up 4 times by this point), I reached out to their customer service. They acknowledged they were locking me out and provided a few possibilities, none of which applied to my usage. This is likely an authentication issue on their end they need to fix. They finally closed my account but refused to refund me as they said I still had access to their email. When they send daily emails with notifications, you can get to their email through a link in those daily emails...it only works once a day and you cannot access other areas in their site without logging in. SO being constantly locked out prevented me from updating my profile or other activities along with just limited email access. They didn't help and didn't refund me. I'll gladly absorb the $107 in exchange for being able to post my complaint to assist others from avoiding this same issue.

2 years ago

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Carol Fort Myers, FL

I should have read the other reviews before I joined the site it is a waste of time to join this site mainly because they have just generic responses to messages in that you can write a message all day long and you're still going to get the same sad robotic generic response of I like your profile or contact me or several other responses but they're all generic and when you do reach out to them the response back is generic which tells me this is a fake site all of these one Stars though is exactly what that site should be find a different site other than this one I'm 2 weeks into a 6 month subscription big mistake

2 years ago

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David Huntsville, AL

Nothing but fake profiles! Nobody real and the real ones that are there are scared people who don't want to talk and are being scammed. Under my views were hundreds of views i did not do! Flirts i did not make! The ourtime company controlled everything because i was not going to pay more for the other features. I (think) one woman was interested in me but never got the chance because they would not let it happen and i would not doubt that they are still using the photos i uploaded to there site to make other fake profiles. I viewed one woman's profile and about a week later it had a different picture of a different woman. Nothing but scammers there DO NOT GO THERE!

2 years ago

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Dimsky Brooklyn, NY

I'm not going to write a long review, but just highlights. As other reviewers said the site generates many connections without my input, every time you touch the screen, it does something like send a flirt or Yes vote. I paid over $20 just for one month to try it out and will not renew. The whole user experience on the site is badly designed. Anytime you want to do anything on the site, they want more money to connect. There is no way to leave any recommendations to the site admins. Also people have no clue how to wrote a profile. I know, many users are not internet savvy and are afraid to leave too much info. Also many use boiler plate profiles and no pictures, so I would think the success rate on OurTime is low. There are many scammers sending you hidden info in the profile to call them or email. There's got to be a better way to meet people!!!!!!!

3 years ago

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Diane LaPierre Tampa, FL

I created an account at Ourtime but didn't actually pay until 3 weeks after - when I received a great deal in an email. Fast forward to today, I log into my laptop and discovered that during the 3 weeks I wasn't a paying member, they would send fake messages to other members. Ourtime sent members that I clicked 'yes I would be interested' fake messages that; I made them my favorite member, I loved their pictures, I wanted to hear more from them, I had sent a flirt...which I had NEVER sent. That eventually triggered an email sent to those members that I had liked their profile somehow. And eventually, those members would reply back to my profile with either flirts or a response that would trigger an email back to me that someone had made me there favorite, or I have a message from a member, ect.... all to entice me to pay to join. Upon discovering that, I changed my profile to totally idiotic choices because no matter who sends me a flirt, message or like my pictures, how am I to believe it was sent from a real member and not just someone who looked at my profile or just computer generated. Well guess what? I am still receiving flirts and messages with my idiot profile and I can bet you they are not from any member because there is no way anyone would reply to my profile the way it is now posted. I am surprised Ourtime has not been investigated yet. There is nothing legitimate about them. All they do is take money from people. Seriously, that's all they do.

3 years ago

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Terri Roberts Dayton, OH

I only gave this one star because I couldn't give it any lower rating. The matches apparently have age and location only filters so the site kept sending me smokers as possible matches--which is a deal-breaker for me. I also got daily matches over the course of my 30-day membership I would say 65% of my daily matches were repeats. I also responded to an email that the user told me had been fraudulently sent. In addition there are a lot of photos on there with the same profile words, obviously fake profiles. I only had one date from the website and that was not worth the time that I spent on it. Very disappointed and recommend that you avoid this website unless you just want to throw money away. Or better yet if you want to throw money away send it to me to offset the money I stupidly spent on this membership. I'm thankful I only signed up for 30 days oh, and I pulled my photos and wiped my profile as much as I could before leaving the site. I was also annoyed I could not delete the profile and username before I cancelled the membership.

3 years ago

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Lyra Cloquet, MN

Joined end of 03/16 as a free customer but soon paid like $24 upgrade so I could see my messages. So I would mostly go on to see what was available and if this was the place for me. I hadn't even put a photo up yet and I listed my status as "legally separated," which it is. The site appeared either to send out flirts on my behalf or in the simple process of navigating on the screen I accidentally hit the "send-out-multiple-flirts-to-strange-men" button....needless to say I was mortified when I viewed the "flirts sent" option.....I just quit on 04/20/16, not totally because of these issues, but because of one guy who contacted me who when I said I wasn't really interested, he acted pissy and said he didn't date married women, so I could "move on." I clearly had "legally separated" as my status, which they, the site, allows...I hadn't conversed with this guy at all after that and had no intention to anyway.....and then the jerkwad blocks me.....I quit at that point....in case I would find more of same.....plus quality of men is somewhat dismal...

5 years ago

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Elias Rodriquez CA

OurTime is full of fake profiles and scammers, not to mention the lousy customer service that other (former) members of OurTime have complained about elsewhere. Besides all the OurTime profiles that are obviously fakes by scammers in nigeria, it also appears that Ourtime is creating its own fake profiles in order to inflate its membership numbers. Searching through the female profiles you will start noticing the same lines of text from profile to profile. "Keyword" search a catchy-looking phrase of one such text, like "Anything active or outdoors, I'm in!" for any metro area in the US you can think of, and your search results will be hundreds of female profiles with that identical text pasted in. Project that across the entire USA and it's easy to see that OurTime has tens of thousands, if not hundreds of thousands of such fake female profiles. Reminds you of the recent news story about the dating site Ashley Madison being hacked. Ashley Madison claimed it had 1.5 million female members who wanted to have affairs with married men. After the hack an independent third party searched through the site and determined that Ashley Madison actually had only about 9,000 individual female members, not the 1.5 million they claimed. Former Ashley Madison employees came forward stating they had been directed by their supervisors to create as many as 1,000 fake profiles on Ashley Madison. OurTime, and its sister site LoveAndSeek, seem to be in that same boat with Ashley Madison. So if you just joined OurTime or LoveAndSeek, and you've messaged a bunch of 'women' you found on those sites, but almost none of them have replied, it may be because all those female profiles you messaged are fakes.

5 years ago

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Jan Koncewicz

1. OurTime.com is full of expired accounts that are still on the site although the people are not able to respond to any messages due to the fact that their accounts has been expired. When I was a member I had the impression that more than half of the accounts are expired. Now that my account has expired I cannot remove my account. There is no place at the OurTime.com website for me to delete my account by myself and in spite of my three messages sent to customer service asking them to do that my account is still there and I never got any response from customer service. They refuse to remove my defunct account and keep sending messages from other members supposedly trying to contact me so that I pay and renew my account to see these messages. 2. When you subscribe to this website you will find out that after paying a large fee of about $90 for six months membership you will be constantly asked at the website to pay more to access certain features such as for example being able to see if a message that you sent to someone has been read or not. IN MY OPINION OURTIME.COM IS A DISHONEST WEBSITE THAT KEEPS A LOT OF DEFUNCT ACCOUNTS TO MAKE THE IMPRESSION THAT THEY HAVE A LOT OF MEMBERS, WHILE MOST OF THESE FAKE MEMBERS DON'T ACTUALLY WANT TO HAVE ANYTHING TO DO WITH THE WEBSITE AFTER A SHORT TERM OR BEING ACTUAL MEMBERS AND LEARNING ABOUT THEIR LACK OF INTEGRITY.

5 years ago

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David S Banning, CA

I paid the money for a 6-month subscription. I discovered that when I send an email I get the notice, "Let Her Reply For Free." This cost $8.99 per person. So if you send 10 emails it will cost you $89.99! The other horrible thing is that if you click the "Let Her Reply For Free", to see what it says, it automatically charges your credit card - even if you have a paid membership. I'm trying to dispute these extra charges through my credit company.

1 year ago

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Mark Lewis Hollywood, FL

This site has a "Like" feature. That means if a member is interested in another member they can send them a "Like." which will appear on that member's profile. I have replied to some of the "Likes" Ive received, but I never get another reply. That makes me believe that these "Likes" are fake and generated by the dating site.

1 year ago

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Chad Sedrick Las Vegas, NV

Horrible site. Don’t waste your money. Scammers and fake profiles galore. I can’t tell you how many likes I would get, when I checked out the profile, the lady looked 30 years old, and the profile claimed she was mid-50s. The first two I got in contact with turned out to be total fakes. But I have to admit, it was rather funny to see them try and wiggle their way out when I called them out on their bull.

1 year ago

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dave jones Wigan, WGN

Horrendous scam Site, save your money, you have more chance of meeting somebody in your local supermarket. Now I am not George Clooney, but I am not Elephant Man either, but sending over 100 introduction messages without a single reply, is not great for your self esteem. Dont even join the free version, because they use snide tactics to get you to part with cash, sending messages saying somebody is interested in you, so you join up, only to find, your potential coffee date is overseas. I was very tempted to report them to Trading Standards to be honest.

1 year ago

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Ben Soliz Houston, TX

Very annoying service ourtime will logg you out and won't let you back in until they are ready. why does ourtiime control the renewal why can''t we decision if want renew, . Is suppose to be encouraging to say after 6 ourtiime will automatically recharge my credit card. Are they thhat ssure we will not find someone. i know they we cancel but the steps we have to go thru to cancel is annoying. and i don't feel they be trusted by the way they log me out while i'm searching. im using the free seervice to check it out, not happyy

1 year ago

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Dana Pueblo, CO

This site is total garbage and I wasted a 6 month subscription. I would give it a zero if I could. My profile is hacked weekly and the hackers shotgun the country with messages with my profile. I get flooded with worthless messages responding to someone else's message hacks. Customer support is pitiful. I have changed passwords multiple times. Still have others using and changing my profile. OurTime is a total waste of money and time. Many other complaints but too many to list. They need to get some cyber security. Stay away from this site. No refund and unusable.

1 year ago

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