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Thompson Creek Window Company

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LAST UPDATED: April 18th, 2024

Thompson Creek Window Company is a well-known home improvement company specializing in windows and doors. Established in 1980 and based in Lanham, Maryland, the company primarily serves customers in the Mid-Atlantic region, including Maryland, Virginia, Washington, D.C., and parts of Delaware and West Virginia. The company focuses on providing high-quality, energy-efficient products and exceptional customer service.

Thompson Creek designs and manufactures a variety of windows and doors, including casement, double-hung, sliding, bay, bow, garden, and picture windows. They also offer sliding glass doors and entry doors.

Thompson Creek is known for its excellent customer service and support throughout the sales, installation, and post-installation process. This can make your experience smoother and more enjoyable. Supporting a company that is active in the community can be important to some homeowners, and Thompson Creek is known for its involvement in local charities and organizations.

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The Good

  • Window Types
  • Sound Shield Windows
  • Installation

Window Types

Thompson Creek offers a variety of windows to suit different styles and needs, providing homeowners with options for customization and performance. Here are the types of windows Thompson Creek installs:

  • Double-Hung Windows: These windows feature two operable sashes that can be opened from the top or bottom. They are versatile and popular for their ease of cleaning and ventilation control.
  • Casement Windows: Casement windows are hinged on one side and open outward like a door. They provide excellent ventilation and a clear view, making them a good choice for hard-to-reach areas.
  • Sliding Windows: Sliding windows have sashes that move horizontally on a track, offering a sleek and modern look. They are easy to operate and provide good ventilation.
  • Picture Windows: Picture windows are large, fixed windows that provide unobstructed views and natural light. They do not open, making them a great option for areas where ventilation is not a priority.
  • Bay and Bow Windows: These windows project outward from the home, creating a spacious, elegant look. Bay windows typically have three panels (a central picture window flanked by operable windows), while bow windows may have more panels and a smoother curve.
  • Garden Windows: Garden windows project outward from the home and feature a shelf for plants or decorations. They provide natural light and an attractive architectural feature.
  • Awning Windows: Awning windows are hinged at the top and open outward from the bottom. They are great for providing ventilation even during rain, as they create a protective "awning" when open.
  • Specialty and Custom Windows: Thompson Creek offers specialty windows in various shapes and sizes to accommodate unique architectural designs. These can include circles, arches, and other custom shapes.

Thompson Creek's windows are designed for energy efficiency and are available in a variety of colors and finishes to match your home's aesthetic. The company provides professional installation to ensure that the windows perform optimally and fit perfectly within your home.

Sound Shield Windows

Thompson Creek's Sound Shield windows offer several benefits for homeowners, particularly those looking for noise reduction and improved indoor comfort. Here are some key advantages of Sound Shield windows:

  • Noise Reduction: Sound Shield windows are designed to significantly reduce outside noise, creating a quieter indoor environment. This is particularly beneficial for homeowners who live in busy or noisy areas.
  • Enhanced Comfort: By reducing noise levels, Sound Shield windows contribute to a more peaceful and comfortable living space. This can improve relaxation and overall quality of life.
  • Energy Efficiency: In addition to noise reduction, Sound Shield windows offer energy-efficient features such as insulated frames and low-emissivity glass. These features help maintain a consistent indoor temperature and reduce energy bills.
  • Improved Sleep Quality: A quieter environment can lead to better sleep quality, especially for those who are sensitive to noise or live near busy roads or other noise sources.
  • Increased Privacy: The noise-reducing properties of Sound Shield windows can also enhance privacy by minimizing the sounds that travel in and out of your home.
  • High-Quality Materials: Sound Shield windows are made with high-quality materials and advanced technology to ensure durability and performance over time.
  • Custom Fit: Thompson Creek customizes Sound Shield windows to fit your home's specific measurements and design preferences, ensuring an optimal fit and maximum noise reduction.
  • Professional Installation: Thompson Creek provides professional installation services, ensuring that Sound Shield windows are installed correctly for optimal performance and noise reduction.
  • Increased Home Value: Sound Shield windows can enhance your home's appeal and value, particularly for potential buyers who prioritize a quiet and energy-efficient home.

Sound Shield windows from Thompson Creek offer homeowners the opportunity to improve their home's acoustics, energy efficiency, and overall comfort.

Installation

Thompson Creek offers professional installation services for its windows and doors. Here are some key aspects of their installation service:

  • Trained Installers: Thompson Creek employs experienced and skilled technicians who are trained in the proper installation techniques for windows and doors. This helps ensure that the products are installed correctly and perform optimally.
  • Custom Fit: Since Thompson Creek windows and doors are custom-made to fit your home's exact measurements, the installation process is tailored to provide a precise and secure fit.
  • Attention to Detail: The installation team pays close attention to detail, ensuring that the products are level, sealed properly, and function smoothly.
  • Timely and Efficient: The installation process is carried out efficiently to minimize disruption to your home and daily routine. The team works diligently to complete the installation in a timely manner.
  • Cleanup: After the installation is complete, the team cleans up the work area, removing any debris or materials used during the process. This leaves your home clean and ready to enjoy your new windows or doors.
  • Post-Installation Inspection: Once the installation is finished, the team conducts a thorough inspection to ensure everything is installed to Thompson Creek's high standards and meets your expectations.
  • Warranty and Support: Thompson Creek offers a comprehensive lifetime warranty on its products and installation. This means you have ongoing support and protection in case of any issues with your windows or doors.

Thompson Creek's installation service is designed to provide you with a hassle-free experience and ensure that your new windows and doors are installed correctly for long-lasting performance and satisfaction.

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The Bad

  • Service Area
  • Complexities

Service Area

The major downside of Thompson Creek's operation is its limited service area and offerings for professional installation. There are other window providers that will service much larger geographic areas, helping more homeowners access quality window products. Thompson Creek primarily serves the Mid-Atlantic region of the United States. The company's service area includes the following locations:

  • Maryland
  • North Carolina
  • Pennsylvania
  • New Jersey
  • Virginia
  • Washington, D.C.
  • Delaware
  • Parts of West Virginia

These are the main areas where Thompson Creek offers its services for window and door installations. If you are located within this service area, you can take advantage of their products and professional installation services. If you are outside these areas, you may need to look for a different provider for your window and door needs.

Complexities

For some homeowners, the wide range of customization options may be overwhelming, especially if they are unsure about which choices best suit their needs and preferences.

Some customers have reported feeling pressured during the sales process. While this may vary depending on the representative, it's important to be prepared to make decisions at your own pace.

Due to the custom nature of Thompson Creek's windows and their popularity, there may be longer wait times for installation. This can be a downside for homeowners looking for immediate window replacement.

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The Bottom Line

Working with Thompson Creek for new windows offers several benefits that can enhance your home and provide you with peace of mind. Thompson Creek designs its windows with energy efficiency in mind and offers a wide range of colors and finishes to complement your home's style. The company provides professional installation services to guarantee optimal window performance and a perfect fit in your home.Thompson Creek's Sound Shield windows provide homeowners with the chance to enhance their home's acoustics, energy efficiency, and overall comfort. The company provides professional installation services by trained and experienced technicians. This ensures that windows and doors are installed correctly for optimal performance.

While Thompson Creek is known for its quality products and services, there may be some downsides to consider when working with the company to install new windows. Thompson Creek primarily serves the Mid-Atlantic region, including Maryland, Virginia, Washington, D.C., and parts of Delaware and West Virginia. If you live outside this service area, you may not be able to work with the company.

Working with Thompson Creek for new windows can provide you with high-quality, energy-efficient products, professional installation, and a reliable warranty. This can result in a more comfortable, efficient, and secure home. Homeowners looking for new windows and doors can benefit from the company's customizable products and professional installation services.

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