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Universal Windows Direct

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Average Project Cost: $400 - $3,500

Universal Windows Direct offers budget-friendly, energy-efficient vinyl windows through its UniShield® line, featuring several design options and glass packages. Priced between $400 and $800 on average per window, including installation, UniShield® windows come with advanced energy-saving features like Low-E coatings and argon or krypton gas fills. The company provides a comprehensive True Lifetime Warranty that covers materials, components, and even accidental glass breakage, with a one-time transfer option for new homeowners. While limited to vinyl and reliant on local contractors for installation, Universal Windows Direct offers quality, affordable window solutions backed by robust warranty protection.

Author: Kaitlyn Short

LAST UPDATED: October 29th, 2024

Universal Windows Direct is a well-known name in the home remodeling industry, offering a range of replacement windows designed to enhance energy efficiency, durability, and curb appeal. Universal Windows Direct also offers doors and siding products. Their windows are backed by a lifetime warranty, and all products are installed by certified window installers. Founded in 2002, the company has gained a strong reputation for its proprietary UniShield® window line, designed to meet the needs of budget-conscious homeowners who still want quality and performance.

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The Good

  • Variety of Window Styles
  • UniShield® Energy-Efficient Glass Packages
  • Competitive and Transparent Pricing
  • True Lifetime Protection Warranty
  • Customization Options

Range of Window Styles and Materials with the UniShield® Line

Universal Windows Direct offers a variety of window styles in their UniShield® line, providing options to suit different design preferences and functional needs. The UniShield® windows come in:

  • Double-Hung Windows: A classic choice that offers easy operation with tilting sashes for cleaning.
  • Casement Windows: Hinged at the side and opening outward, casement windows provide excellent ventilation.
  • Sliding Windows: Ideal for maximizing views and ventilation in areas with limited space.
  • Bay and Bow Windows: These multi-paneled windows project outward, creating a larger viewing area and adding character to any home.
  • Specialty Windows: Custom-shaped windows add unique architectural elements to homes and are available in various sizes and configurations.

UniShield® windows are constructed primarily from vinyl, making them low-maintenance and resistant to common issues like warping, rotting, and peeling. Vinyl windows also provide good insulation, which can contribute to overall energy efficiency.

Energy-Efficient Design with UniShield® Glass Packages

Energy efficiency is one of Universal Windows Direct’s top priorities, and their windows reflect this with a range of UniShield® glass packages. These glass packages incorporate features like Low-E coatings, argon or krypton gas fills, and dual- or triple-pane glass, all designed to reduce heat transfer and improve insulation. The UniShield® windows meet or exceed ENERGY STAR® standards, helping homeowners reduce their heating and cooling bills. With options ranging from UniShield® Plus, Premium, and Supreme glass packages, customers can select the level of energy efficiency that fits their budget and climate needs.

  • UniShield® Classic: Includes double-coated low-e glass, argon filling in air space, and an intercept spacer.
  • UniShield® Plus: Includes double-coated low-e glass, argon filling in air space, increased UV protection, and a Super Spacer®.
  • UniShield® Premium: Includes a triple-pane unit, two panes double-coated in low-e glass, argon in air spaces, increased UV protection, increased noise reduction, and a Super Spacer®.

The Super Spacer technology included in the UniShield® Plus and Premium packages revolutionizes traditional metal spacers that hold glass panes together, increasing insulation and reducing condensation. The Super Spacer is a non-metal and acrylic-bonded spacer that is ultra-durable, particularly when compared to spacers used in competing new windows.

Competitive and Transparent Pricing

Universal Windows Direct is known for its budget-friendly pricing, making it a strong option for homeowners looking for quality windows at an affordable price. The average cost of UniShield® windows ranges from $400 to $800 per window, including installation, depending on the type, glass package, and customization. Basic double-hung vinyl windows generally fall at the lower end of this range, while larger or specialty windows with upgraded glass packages are priced higher. Universal Windows Direct often provides special promotions and financing options, including 0% interest plans, making it easier for homeowners to replace multiple windows without a significant upfront investment. The cost of UniShield® windows varies based on factors such as style, glass package, and customization. Here is a general breakdown of the typical price ranges:

  • Basic Vinyl Double-Hung Windows: $400 - $600 per window (including installation)
  • Casement and Sliding Windows: $500 - $700 per window (including installation)
  • Bay and Bow Windows: $1,500 - $3,500 per window (including installation)
  • UniShield® Premium and Supreme Packages: These upgraded glass packages can add an additional $100 to $300 per window, depending on the level of energy efficiency and glass features chosen.

Comprehensive Lifetime Warranty – True Lifetime Protection

Universal Windows Direct offers a True Lifetime Warranty on their UniShield® windows, which is one of the most comprehensive warranties in the industry. This warranty covers:

  • Materials and Workmanship: Lifetime protection against manufacturing defects.
  • Glass Breakage: For certain glass packages, Universal covers accidental glass breakage, adding an extra layer of security.
  • Parts and Components: Lifetime coverage for hardware, frames, and other components.
  • Transferability: The warranty can be transferred once to a new homeowner, potentially adding value if the home is sold.

This warranty provides long-term peace of mind for homeowners, demonstrating Universal Windows Direct’s confidence in the quality and durability of their products.

Customization Options for a Personalized Look

Universal Windows Direct offers multiple customization options, allowing homeowners to tailor their windows to match their home’s style. Customers can choose from various frame colors, grid patterns, hardware finishes, and glass options. The windows are available in interior and exterior color combinations, and the grids can be configured to create different aesthetic effects, such as colonial or prairie styles. This flexibility makes it easier for homeowners to find a look that complements their home’s architectural style and personal preferences.

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The Bad

  • Limited Material Options
  • Service Area Limitations

Limited Material Options

While UniShield® windows are made with high-quality vinyl, Universal Windows Direct does not offer wood, fiberglass, or aluminum window frames. This can be a drawback for homeowners looking for materials with specific qualities, such as the classic appearance of wood or the strength and temperature resilience of fiberglass. For those set on vinyl windows, this may not be an issue, but the lack of alternative materials may be limiting for some customers.

Service Area Limitations

Universal Windows Direct operates primarily in select markets across the United States, so availability may be limited depending on location. This could be a disadvantage for homeowners outside their service areas who may want to access Universal’s products but cannot. Additionally, customers in regions where Universal Windows Direct has fewer authorized dealers may experience longer lead times for consultations or installations, especially during peak renovation seasons.

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The Bottom Line

Universal Windows Direct is a strong choice for homeowners looking for energy-efficient, budget-friendly vinyl windows with a focus on long-term durability. With prices ranging from $400 to $800 per window, including installation, Universal’s UniShield® windows provide good value, especially with the range of energy-efficient glass packages and customization options. The True Lifetime Warranty is one of the best in the industry, offering comprehensive coverage and peace of mind. While the limited material options and potential for varied installation quality may be considerations, Universal Windows Direct remains a solid option for those seeking reliable, affordable replacement windows backed by strong customer support.

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