Pella Corporation was founded by Pete and Lucille Kuyper in 1925 in the small Dutch community of Pella, Iowa. Today, Pella is still owned by the Kuyper family and continues to be a leader in technology and window innovation. Since Pella Corporation became a business, it has been awarded more than 150 product and design patents, which has allowed the company to further improve its services.

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The Good

Lifetime Warranty
Variety of Products and Services
Several Years in Business

Lifetime Warranty

Pella Corporation offers a limited lifetime warranty to its customers. The warranty automatically comes with the product when purchased. Receiving a lifetime warranty on the product purchased should give customers confidence in the company they have chosen to do business with. If potential customers have further questions about the lifetime warranty offer with Pella, they may contact the company's customer service team or visit the "Top 10 Warranty Questions" page on its website.

Variety of Products and Services

Pella offers multiple products and services in 35 out of 50 states. Even though Pella specializes in window services, the company also offers Insynctive Technology. Pella's Insynctive Technology offers wireless sensors for windows and doors to keep its customers' homes secure and comfortable, as well as motorized blinds and shades to make homes even more functional by allowing customers to control blinds and shades from anywhere in the room with a remote control.

Several Years in Business

Pella Corporation has been in business for over 90 years, which means the company and its employees have gained a significant amount of experience in the services provided.

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The Bad

Undisclosed Prices

Undisclosed Prices

Unfortunately, Pella doesn’t disclose new window prices on its website, making it difficult for potential customers to discern whether or not the company is a good fit for their needs without taking the time to contact customer service. Interested consumers are encouraged to reach out to Pella for more information on pricing.

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The Bottom Line

If you are looking for a new windows company with decades of experience and a wide variety of products, Pella Corporation may be the company for you. It provides a limited lifetime warranty on all products purchased and also offers doors, blinds, shades, and Insynctive Technology.

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User Reviews

Star Rating

4.4

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44 Reviews

Review Breakdown

5 grade

59%

4 grade

25%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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gar greiner Colorado Springs, CO

When my customers want a great window we use pella. Never a problem and great construction. Weather replacement or new construction.these are great windows,G.B.Greiner construction and repair

1 month ago

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Karl Schuman Kalispell, MT

Just installed new windows myself and was a bit nervous not being a regular installer. I was pleasantly surprised now easy it was until I got to the window crank and removed the install 'plug' plastic piece. I thought I broke something until I looks at the instructions. I put on the final piece and it just popped into place - final outcome was that I was very pleased. Only negative was that I wised Pella had a way to order custom screens.

5 months ago

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Dan Wandell Murfreesboro, TN

When we had our new house built, we selected Pella windows because of their design and reputation. We have a modern house with quite large great room windows, and with many arched windows throughout the home. I was very pleased with the quality of the windows, their features, and their operation. All of the windows were ordered with encased mini-blinds, double panes, and crank-open operation. The blinds open/close and raise/lower effortlessly. I have had these windows for six years and they still remain fully functional with no failures of any kind. Additionally, the windowpanes are still sealed as well now as the day they were installed.

8 months ago

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Nicky Martin Pontotoc, MS

We brought a new home that has a beautiful patio, but very damaged doors. A friend recommended Pella, they gave us an estimate that was very expensive to say the least, but upon reading reviews the quality would be worth the cost. The technician was absolutely hilarious he made for great company while being knowledgeable and professional. The patio doors are absolutely beautiful, I would definitely recommend Pella yes they're pricey but well worth it money.

5 months ago

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michael L Wallace Arlington, TX

We invested in new windows and French doors while we were remodeling our house. Researching windows, we found that Pella is THE top of the line window company in the country. The windows are wood framed double pane windows and are a step above the other window companies. Yes, they are a little higher than their competitor, but the quality that you are getting and the longevity of the product, all adds up to never having to replace windows again. They are the BEST.

11 months ago

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Ellie Bradley Thousand Oaks, CA

This company offered quality products and had quite a large selection to choose from. We only didn't use them because we ended up having to move out of our house prior to having all the remolding done.

3 months ago

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Ron Wisdom

I had Pella windows installed with double pane for efficiency to lower my bills, my other windows were just costing too much money. After installing the new windows I noticed a drop in my bill and think ,y cost of this project will pay for itself in another year. Very happy

11 months ago

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John Sandstrom Two Harbors, MN

I used Pella for two replacement windows and a patio door with great results. We live in northern Minnesota so performance in the cold months is critical . We have never experienced any frost on the inside nor have we felt any drafts. Yes, they are a bit more expensive than some brands but clearly are worth it.

11 months ago

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Dwayne Holland Charlotte, NC

Well if your looking for a outstanding window then Pella is it. They are very strong and durable and they have the best service dept with professional customer service representatives. I love these windows and would recommend Pella

7 months ago Edited September 26, 2022

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Helaine Sanford, FL

Pella's products are amazing but if you need service, you are in trouble. I have Pella windows and a sliding glass door. I have never had a problem with the windows and have not needed to call Pella. My sliding glass door was broken twice in 2 years and both times I had to wait months to get a hold of Pella to get them to come out for replacement. Be aware that they are a very good product, but if you need service for the product be aware that you will wait a long time for them to come out and you will have to pay in advance before they will even schedule you for service.

11 months ago

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Lisa Hochstetler Humble, TX

We purchased 18 Pella 250 series windows. They are made with very good glass and are big and bright. We know that Pella is a good brand and they live up to their reputation. The frames are well made and they are well insulated

1 year ago Edited September 17, 2021

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Tara Marx Brighton, CO

We had a window and sliding door replaced by Pella. I really love the blinds inside the windows. Keeps the temperature at a much more reasonable level. They custom made the windows to match the rest of the windows on our house.

3 years ago

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MBA Dallas, TX

Products are great. Installation is a hassle.

1 month ago

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Mona Schwartz The Bronx, NY

Loved the new windows but was told they don't clean the windows after installation- it wasn't until I tweeted at Pella that someone came back and cleaned the windows that they just installed - really , new windows tht cost thousands and they expected me to get on a ladder / scaffold to clean the windows. Still leaves a "poor initial customer service " feeling.

5 years ago

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Robert Freeman Bullard, TX

Home is much warmer in winter, cooler in summer.

1 month ago

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Ann Bailey Lehi, UT

When we recently remodeled, we went with Pella windows. I have noticed a big difference in the room especially where we have UV protection windows. It holds in the heat in the winter, and stays cooler during the Summer. I feel like my utility bill is reasonable for the house size now.

4 years ago

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Kaitlyn G. Vienna, VA

We had to replace 25+ windows in our home about a year after purchase and while Pella was not the cheapest, they have been the best value. Our heating and cooling bills have been reduced pretty significantly with the effectiveness of our windows. In particular, we got the sun guard on 8 of our windows that see almost 8 hours of direct sunlight in the summer, and our impacted rooms stay dramatically cooler. I'm taking off one star because a number of the windows were delivered without the locks, but Pella shipped a whole box full of them (more than we needed) to be installed.

4 years ago

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Fr. Ron Nuzzi South Bend, IN

Builders and general contractors once thought Pella was a high end product, but recent experiences such as recalls, lawsuits, and class action payouts have made me leery of Pella. It seems that they have had faulty product lines for years now. I know they say it has all been corrected but the reputation damage is done and hard to look past.

1 year ago

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melrose1989 Carterville, IL

We had new windows installed recently by pella. They did an excellent job and had exactly what we were looking for! Great customer service also! Top notch!

1 year ago

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Jeff Cumberland, WI

We were told that our single window (replacement for tornado damage) would arrive on 8/9. On 8/9, I inquired about arrival. They told me it would now be 9/6. No communication whatsoever prior. I indicated that this would delay our repairs and they needed to find a better solution. No respond to my email. After another email, on 8/21, I got a call indicating the window would arrive on 8/29, which we can work with. Communication...the key to customer satisfaction.

5 years ago

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Elisa Miami, FL

No issues with windows. Love the lifetime warranty.

1 month ago

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Diana Ploeger Oakley, UT

Superior quality. Excellent customer service. Company contracts with quality installers who are in your area. Expensive but worth it. Company provided all instructions, paperwork on a thumb drive.

2 years ago

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Ken South Jordan, UT

Energy efficient windows of good quality and appearance. Lots of color options. The windows don't open and close smoothly/easily, but they are great quality for the price.

5 years ago

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Ron Durfey Pleasant Grove, UT

Really enjoy my Pella windows. These windows were put into my home when I built my home. They have been great and have had no problems. After 10 years I still don't have moisture build up that you sometimes see in windows. These are great windows.

4 years ago

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Brenda Staley Homedale, ID

Best windows and doors ever. It keeps the cold out and the heat in

5 months ago

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Erik Lewis Atlanta, GA

Good company the measurements were dead on and the custom windows arrived. Installation was amazingly easy.

1 year ago

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Rose Risk Louisville, KY

I have a storm door from this company and the handle broke after 2 years and they sent me a new one at no cost

5 years ago

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Dave Chandu FL

Looking back, not a great feeling. We did not get what we wanted. Took too long. A year to get the service. In the end, its functional but not a joy, either as what we got or the way it got done.

5 years ago

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Carolina camacho

My family used Pella for the windows in our bedrooms and they are beautiful! The windows were installed so carefully and diligently and they look amazing in our home

1 year ago

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Hailey Nilson Salt Lake City, UT

The windows I got from Pella Windows are exactly what I wanted. The prices are fantastic considering such a high quality product.

4 years ago

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Carolyn Hazleton, PA

Just purchase to replacement windows and I love them they create the best light in my room

1 year ago

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Cher Hansen Milwaukee, WI

We put these windows in our whole home. Love the quality and choices we were able to make

1 year ago

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Robert Stephenson Atlanta, GA

A good but not a great product. An almost nonexistent customer service component. A strong PR effort which needs to be redirected to customer service.

5 years ago

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Sarah San Diego, CA

Customer service, quality, and installation was great and the product is very high quality.

5 years ago

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mgillings

Beautiful windows! Great service! Totally changed the look of my house without draining my bank account! So happy with my purchase!

4 years ago

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Demetrace Williams Milwaukee, WI

5 star windows with 5 star customer service.

11 months ago

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Cindy Bailey Lehi, UT

I like my wood windows but I wouldn’t use them in a bathroom . They are pretty and keep the cold outside

4 years ago

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Kent Lehi, UT

I put Pella windows in my house when I did an addition and remodel. I love the way the windows open and close.

4 years ago

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Taylor Siren Gilbert, AZ

Pella windows are cheap and affordable windows that add extra spice to your home.

4 years ago

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Wilson Hannold

They are very well built but the finish left a lot to be desired.

5 years ago

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c. Hayden Deland, FL

easy installation and made very well

5 years ago

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Silva Jelebinkov

Durable, beautiful

5 years ago

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Amy Heimann

Great product and support.

5 years ago

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ramona zaragoza Enid, OK

Energy efficient and stylish

5 years ago

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