Mr. Handyman
Is This Your Business?Author: Kaitlyn Short
Mr. Handyman is a one-stop shop for window-related installation, maintenance, and repair. The company has been in business since 1996 and has served over 1 million customers throughout the United States.
The home maintenance and repair company prides itself on its professionalism, promising that technicians will arrive on time in uniform and a marked van filled with all the tools to complete the job. Additionally, all of Mr. Handyman's technicians are highly skilled craftsmen with an average of 10 years of experience in the trades.
Mr. Handyman is part of Neighborly, the world's largest home services provider. Neighborly is dedicated to helping homeowners and businesses connect with reliable companies and contractors to repair, maintain, and enhance their homes and businesses.
Each Mr. Handyman franchise is locally owned and operated with nearly 200 locations nationwide and in Canada. Many of the franchise owners are actively involved in the local community.
Top Ranked Companies
The Good
- Variety of Services
- Neighborly Company
- Licensed and Insured Technicians
- Special Offers
Variety of Services
Mr. Handyman is more than just a window installation and repair company. It also offers installation repair services for window frames that have suffered damage due to wood rot and cracked caulk. This type of decay can seriously affect the energy efficiency of a home, so customers who utilize this service may expect a drop in their utility bills.
Customers who prioritize energy efficiency will also appreciate Mr. Handyman's weatherproofing services, including weatherstripping, caulking, insulation, and shrink film. The company can even weatherproof exterior doors and garage doors.
Mr. Handyman goes a step above by offering a unique bonus service: hanging blinds, curtains, and drapes.
The company is indeed a jack-of-all-trades business. Customers who want one company to address their window needs as well as other household projects will appreciate the breadth of the following services offered by Mr. Handyman:
- Attic — Install, clean, and replace
- Ceiling — Install, clean, texture, fan installation, light fixture repair
- Drywall — Repair, finish, install, paint, mount
- Basement — Build, assemble, insulate, install, store
- Carpentry — Build, construct, and install
- Floor — Install and repair
- Plumbing — Replace, install, repair, and insulate
- Home repair — Toilets, screen doors, drywall, tile, and more
Neighborly Company
Neighborly is a local network of home service brands that connects consumers to specific vetted local experts. All Neighborly companies operate on a straightforward principle: The job isn't done until it's done right.
This is good news for clients because if you are unhappy with the service, you can have Mr. Handyman come back and fix the issue. This is a part of Neighborly's "Done Right" Promise.
However, there is a catch. The website states that you need to contact your Mr. Handyman franchise within six months of the service being completed.
Licensed and Insured Technicians
Mr. Handyman's highly trained and skilled technicians have years of experience in the home maintenance industry.
In addition to years of experience, Mr. Handyman's technicians are fully insured with general liability and workers' compensation. This is good news, as it means you are not liable in the case of an accident or injury on your property.
Special Offers
While browsing through Mr. Handyman's website, we highly recommend checking out the special offers page. Here consumers can find discounts on services and coupons. Although the coupons and discounts change several times throughout the year, it may be worth keeping an eye on if you're interested in Mr. Handyman's services.
The Bad
- Warranty Stipulations
- Limited State Coverage
Warranty Stipulations
It might be worth noting that Mr. Handyman's "Done Right" Promise is similar to a workmanship guarantee. However, workmanship guarantees only cover workmanship or installation errors — not manufacturing defects.
Manufacturer warranties generally cover the parts and systems that break down due to flaws (or defects) in the factory-installed equipment. There is nothing about the "Done Right" Promise that states it does anything for clients should there be a problem with the equipment.
Having one warranty is better than none, but we feel consumers should be aware of this. It would be beneficial for Mr. Handyman to put up a sample contract explaining the terms and conditions for its "Done Right" Promise to give potential customers a better idea of what to expect should something break or be unsatisfied with the service. That way, they know exactly what is and isn't covered.
Limited State Coverage
Mr. Handyman has helped thousands of homeowners with their home maintenance and repair needs, but the company is not yet available throughout the United States. Currently, Mr. Handyman operates in the following states:
Consumers should also be aware that some services are subject to state and local licensing and may not be available at all locations.
The Bottom Line
Mr. Handyman is a great choice for homeowners and businesses looking for a one-stop shop for all their window needs. The company also offers a variety of services, so you can remodel your kitchen, install new tile in your bathroom, and get rid of that old popcorn ceiling, all with just one company.
Mr. Handyman is a Neighborly company and provides its clients with the "Done Right" Promise. If you're not satisfied with the service, Mr. Handyman will send someone to make it right. However, the website doesn't disclose the terms and conditions for this promise, so it's unclear what exactly is covered and what isn't. That's something we recommend bringing up when you speak with a company representative or technician.
