Home Depot, founded in 1978, is a leading home improvement retailer with over 2,000 stores across the United States, Mexico, and Canada. As a large corporation, Home Depot offers a wide selection of windows from several different manufacturers, making it an accessible and versatile choice for many homeowners. Additionally, Home Depot partners with local, licensed, and insured professional contractors for window installation, providing a comprehensive solution for new window purchases.

In this review, we will focus on key aspects such as cost, warranty, available window models, and installation services provided by Home Depot.

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The Good

Transparent Pricing
Diverse Window Options
Convenient Installation Services

Pricing

Home Depot transparently provides a range of pricing options for window replacement projects, allowing homeowners to find budget-friendly solutions. The cost of windows at Home Depot varies depending on several factors, including the style, material, size, glass type, color, and grid pattern. Here are some typical price ranges for different types of windows sold at Home Depot:

Single-Hung Windows: Prices range from $100 to $400 per window, not including installation. Single-hung windows are typically the most affordable option and are available in materials like vinyl, aluminum, and wood.
Double-Hung Windows: Expect to pay between $150 and $600 per window. Double-hung windows, which allow both the top and bottom sashes to move, are popular for their versatility and ease of cleaning.
Casement Windows: Prices range from $200 to $800 per window. Casement windows, which are hinged at the side and open outward, offer excellent ventilation and energy efficiency but can be more expensive than single- or double-hung styles.
Sliding Windows: Typically cost between $150 and $700 per window. Sliding windows, which open horizontally along a track, are a good option for rooms with limited vertical space.
Bay and Bow Windows: Prices range from $1,000 to $3,500 per window. These windows are generally more expensive due to their larger size and custom installation requirements. They provide a panoramic view and add architectural interest to a home.
Picture Windows: Expect to pay between $300 and $1,200 per window. Picture windows are large, fixed-pane windows that do not open, making them ideal for areas where ventilation is not a concern but natural light and an unobstructed view are desired.
Custom Windows: Costs can vary widely based on the size, shape, and design. Custom windows typically start around $500 and can go up to $5,000 or more per window depending on the specifications.

Installation costs at Home Depot generally add between $150 and $800 per window, depending on the type of window, the complexity of the installation, and regional labor rates.

Home Depot's website also features a window installation cost guide, which provides more detailed information and helps customers estimate the total expenses based on their specific requirements.

Multiple Window Styles and Models

Home Depot boasts one of the largest selections of windows, thanks to its partnerships with multiple manufacturers. Homeowners can choose from various styles, including single-hung, double-hung, casement, sliding, bay, bow, and picture windows. These options come in different materials, such as vinyl, wood, aluminum, and fiberglass, allowing customers to select windows that best suit their aesthetic preferences and energy efficiency needs.

In addition to windows, Home Depot also offers related products like patio doors and exterior doors, making it easy for customers to coordinate all their home improvement needs in one place. This variety makes Home Depot an ideal choice for homeowners who want a one-stop shop for windows and other exterior home renovations.

Installation Services

Home Depot provides professional window installation services through a network of local, licensed, and insured contractors. This partnership ensures that windows purchased from Home Depot are installed correctly, safely, and up to top standards. The installation service includes an in-home consultation, during which a specialist assesses the project’s scope and provides an accurate estimate. Customers benefit from this comprehensive service model, which combines product selection and installation into one streamlined process.

The availability of professional installation services adds value for customers looking for a hassle-free window replacement experience.

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The Bad

Local Window Installation Pricing
Limited Warranty Information

Local Window Installation Pricing

While Home Depot provides a general cost guide for window installations, specific pricing can vary significantly depending on the region. Factors such as local labor rates, permit fees, and the cost of materials in different areas can affect the final price of window installation. Homeowners may need to contact their local Home Depot store or visit the website's cost guide to obtain more precise estimates tailored to their location.

Warranty Information

One downside to purchasing windows through Home Depot is the lack of detailed warranty information on their website. While warranties are often provided by the window manufacturers themselves, Home Depot does not clearly outline these warranty options upfront. Customers may need to inquire directly with Home Depot or the specific window manufacturer to fully understand the coverage and terms associated with their purchase.

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The Bottom Line

Home Depot is a strong option for homeowners looking for new windows due to its vast selection, transparent cost information, and professional installation services. The company offers one of the most extensive ranges of window models and styles, making it easy for customers to find a product that fits their aesthetic and functional needs. While there may be some drawbacks, such as local variations in installation pricing and the lack of clear warranty details, the overall accessibility, service range, and reputable installation process make Home Depot a reliable choice for window replacement.

Customers are encouraged to use Home Depot’s cost guides and consult with local representatives to get detailed pricing and warranty information before making a decision. For those seeking convenience, variety, and professional installation, Home Depot remains a top contender in the window replacement market.

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User Reviews

Star Rating

3.9

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98 Reviews

Review Breakdown

5 grade

58%

4 grade

13%

3 grade

2 grade

1 grade

18%

Sentiment Criteria

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Quality

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Service

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Nick Moreno

The home consultant (Brian R.) that was sent out before starting the job showed how the windows would not absorb heat, he demonstated this by having a heat gun on one side of the minature demonstration window and having no heat penatrating through the other side. I'm not sure what magic trick he did to accomplish this but once we had our windows installed, it felt like any sunlight against the windows only MAGNIFIED THE HEAT. The heat penatrating through our new windows is way worse than our 50 year old original windows... The installers that were sent out are the only reason for the any star rating. They accomplished their work as they said they would but we were not happy about them not using insulation foam around the windows. So that doesn't help with the heat penetrating through and around the windows. There were 3 windows that had manufactuer defects so they explained that these would have to reordered and reinstalled as soon as possible. A month and a half later they called and said 2 of the windows could be repaired but the third had another problem and they again would have to reorder. So 2 of the 3 have been installed and as far as the third one, they have quit communiacting all together. There is no one that has been able to help me figure out what is going on with this last window that still needs to be repaired. It has been several months and we are constantly reaching out to them and they will not respond. At this point I do not want to deal with them. I would just like to be refunded or compesated for the lack of communication that this company has.

1 month ago

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Ilene Metrick Emmaus, PA

We weren't sure about ordering windowns from Home Depot , but we could not be happier. The contractor has a family run business, a father and son team arrived to install windows. They were professional and emaculate. They hung up my curtains for each set of windows that were installed. We used to have air leaking into the house since the windows were over 15 years old. Now there is so much insulation from the new windows we don't need to have the thermostat so high. We are very please with our 6 new windows and slider door for our patio

11 months ago

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Nicky Martin Pontotoc, MS

Our new home needed a bit of sprucing and windows among other things needed to be replaced, we all agreed on a picture window in front to replace the two little side windows. Home depot had so much to choose from and the prices were reasonable for the size picture window we wanted. The customer service was pleasant the 2 installation people were nice, didn't mind answering any questions we had. They came in got the installation done, they ran into a bit of an issue but quickly figured it out an kept me informed every step of the way. The window is so gorgeous The before an after pictures are unbelievable the difference this addition made to the house. I'd definitely recommend.

1 year ago

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Helana Savage Denver, CO

Just the fact the guy arrived 35 minutes early was a blessed ( I unwittingly had a schedule conflict) and positive start to my chagrin of a two part installation because on his arrival I got a much more in - depth explanation of storm windows vs.double or single pane . I am in Arizona so I opted for the cheaper double panes ,not needing three panes after all. This informed decision saved me a LOT of $$. My guy came back next day and Rocked It Out for me with a real nice job on them , when job was done (4 hours!) it just visually seemed pleasing to the visual senses, what I am saying is NICE JOB!

2 years ago

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Judy Fred Wakefield, RI

I waited far too long to realize that the best option for a window and sliding door replacement was Home Depot! I explained what I needed and was given all the options, pricing, installation times. The techs were courteous on time and professional. They double checked the measurements and I was able to go with in stock window & slider. Two techs showed up on time and replaced my window & slider in about an hour. They left no evidence that they had been there! (No sawdust, packing stuff, nails, nothing!) And best of all I took advantage of an interest free option on my Home Depot credit card!! HIGHLY RECOMMENDED.

2 years ago

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Hank Ricardo Winnipeg, MB

Great windows a great price. The staff was very knowledgeable and polite when I asked many questions. You can also purchase spray foam, caulking and all of the Tools needed to install windows.

8 months ago

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Amanda George IL

Home Depot is wonderful! They offer good deals, and honest work. I scheduled my appointment and within 5 days the work was being done.The whole process was easy and affordable. They are professional the whole way. Will definitely use home Depot again for windows. They have quick scheduling and they know what they are doing.

1 year ago Edited July 17, 2023

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Hemant Ramachandran

I have been to Home Depot a few times and it is an awesome place. When my parents were shopping for better windows and curtains, Home Depot was where they got the new ones. They have been very good and sturdy, and they open and close very easily. I would definitely recommend Home Depot Windows.

2 years ago

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Frank Rivera Lynnfield, MA

Home Depot provides a quality affordable replacement widow at costs less than major brands while having the protection of the Home Depot name. Their professional staff installed 23 replace windows and 2 sliders in one weekend. They cleaned up like they weren't even there.

2 years ago

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L Turner Avon, IN

Amazing customer service and quality of windows. We upgraded our windows in our home and the process was seemless. Our windows were originally installed poorly, when strong winds came it was like our home was full of ghosts. After the installation we could barely hear outside noises.

2 years ago

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Kelsey T.L. Lansing, MI

Home Depot's selection of windows is top-notch. They offer a wide variety of styles and materials to fit any home, and their prices are competitive. The quality of the windows is outstanding, and the knowledgeable staff provides excellent guidance. They are able to answer any questions you may have, from style to functionality to installation. If you're looking to upgrade your windows, Home Depot is the place to go.

1 year ago Edited October 31, 2023

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Kimberly Smith Chicago, IL

Polite Friendly staff, The Sales Associate on the floor knew exactly the isle I needed and exactly what I was interested in!! He even went the extra mile and helped to compare items and was knowledgeable of the pros & cons!! This was by far my greatest home improvement shopping experience!! Quality Products at a Quality Price with Quality Service!!! Clean Organized Store ...Just A Really Great Place To Do Your DIY Shopping!! 2 Thumbs Up!!!! Will Definately Return To This Store and Bring A Friend!!

1 year ago Edited January 2, 2023

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Hermann Bristow Meridian, ID

The reason I gave them a five-star review very professional great prices very competitive and on time from the moment I made the decision the company came out measured my windows for estimate and they sat down with me at home Depot and went over the measurements the prices and everything was installed the way it should be and the windows are nice quality and warm the winter and cool in the summer the way it should be..

1 year ago

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Lisa Anne Littleton, CO

Home Depot is always our go to for home repairs. Our local store is very close to our home so it makes it super convenient when we need something like a window. We had a few of our windows broken because of a storm and we were able to get the two replaced without any issues at Home Depot with lots of assistance and installation as well. We were even able to use our Home Depot card which is super convenient as well. We always have a good experience at Home Depot and they really excel at their customer service and the quality of the product they sell including their windows.

2 years ago

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Michelle Crane Phoenix, AZ

2 years ago

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Brittany Clark

I replaced two windows using Home Depot Windows. The windows seem to be of decent quality. They are more cookie-cutter, less unique or customizable, than a specialized window design store but they fit the bill for what I needed. The options are much smaller than a window design store but they have the basics.

2 years ago

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Arooj Naeem

Home Depot Windows exceeded my expectations with their quality and extensive selection. The knowledgeable staff and seamless installation process make Home Depot my go-to for windows and home improvement needs

9 months ago

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Raj R Schaumburg, IL

Signed up for the free quote on windows installation. Received information on all the benefits, including energy savings and warranty. Price was very affordable, as compared to others, for good quality windows. Home Depot is a trusted brand I’ve usually used for my home improvement projects.

2 years ago

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Steve Portland, OR

HD was a little higher price, but the contractors they had did a top level job. Gave me a workup and took one long day for 20 windows. Been a year AND NO LEAKS. Plus windows are easy to clean and much easier to keep the house warm/cool.

2 years ago

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Melody Rowe Fayetteville, NC

2 years ago

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Thomlyn Lovin Douglasville, GA

Home Depot Windows are the best! I had a few odd window shapes that I needed to get replaced and when I went in store to talk to an associate they were nice and helped set me up for getting perfectly installed windows. I couldn’t be more impressed by the job the guys did!

2 years ago

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Victoria Mcculler Ocala, FL

I absolutely love my experience with Home Depot windows! I have beautiful windows now in my home and the process was absolutely easy I wish I would’ve done it sooner! Pricing was a bit high but I’ll look at it as an investment.

2 years ago

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Sheryl Gordon Lehigh Acres, FL

If you’re thinking of using Hone Depot for Impact windows don’t just don’t! First I took off two days for installation and they didn’t show up. They didn’t have the permit ready yet they texted me daily stating I needed to be ready and available at home for their arrival. Two hours after calling I’m told oh they aren’t coming and promised a gift card which I never received . Finally after 9 months of waiting for the job to be completed it was time to put the beauty rings on the windows … they didn’t have enough and pieced together enough for 3 windows in literally one inch pieces in many spots and the plastic is all raised and damaged. More missed work. I called again and they apologized and said they were ordering enough for all 17 windows. Right now I have unmatching light grey screws on a black window that are all crooked showing in each window. Horrendous . That was over 6 weeks ago. Nothing. But it gets better. Yesterday we had our first little rain storm since installation where the wind gusted for literally 30 seconds. The water POURED into our home down the drywall and the professional interior paint job we just paid for. All over the brand new floor and brand new furnishings! They are nothing but false promises and lies! 30k in brand new windows and they leak as if there is not even a window in place! My 40 year old windows did not leak and I have nothing but regrets and a big fat loan! How can I trust these windows they claim are safe at 175mph yet they can’t make it through a 3 mph gust and cloud burst!? I will scream off the rooftops and report them to the better business bureau! This is corruption! 100 percent rip off! I wish I could add all the photos!

1 year ago

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Ryan K Charleston, SC

I am extremely disappointed with Home Depot's window installation service. I ordered new windows in October and it is now April, and Home Depot still hasn't installed them. Despite multiple promises that the installation would be completed, they failed to follow through on their commitments. Even though they offered a 20% discount, they still couldn't provide a concrete install date, which further solidified my reason for disputing the charges with my credit card company. I received my $7800 back through the dispute. On top of that, Home Depot never offered any compensation for the lost time at work on the failed install dates. I sat at home waiting for them to show up, but they never did. They didn't even offer a gift card as a gesture of goodwill. The lack of communication and failure to deliver on their promises is unacceptable. I strongly advise against using Home Depot's window installation service.

1 year ago

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Elsa Johnson Santee, CA

I had scheduled a window replacement for today about 2 months ago. Home Depot gave us the day to install. I had someone come get measurements weeks in advance and the day was set up, today December 19. My husband received a call telling us to leave 3 feet of space around every window so we made sure everything was moved out of the way for them to work. I planned to receive Christmas with my new windows and planned on entertaining. The day of, so today, about an hour after the scheduled time to arrive, a guy from Home Depot called us to let us know that they do not have all the windows to install, but only some. What kind of service is that??? Completely disappointed with the Home Depot Windows installation service and lack of professionalism.

1 year ago

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Francisco Espina Miami, FL

My wife and I hired Home Depot to replace our windows and doors in the back of the house with hurricane impact windows and doors on October 2020. When the Home Depot salesman came to talk to us about their product, I asked him two questions, was Home Depot using their own employees and was the job going to be finished by December of 2020. His answer was yes to both questions. It wasn't until January 14, 2021 that we received an email from Home Depot informing us that they were ready for the installation, lie number one. When the installers arrived at our house we realized they were not Home Depot employees but subcontractors, lie number two. A contract amendment was made via email on November 10, 2020, that required all the French Doors to open on the left side. Out of the three sets of French Doors, the one in our bedroom opens on the right side. It has taken almost tow years for this small project to be completed, some of the problems we encounter were poor workmanship on the part of the subcontractors that came to our house and other problems have been the incompetence showed by the real Home Depot employees that handled the order of the parts needed for our house. The installers installed the wrong French Door in our living room, damaged the edges of the two windows in the kitchen and the master bedroom. Every time they had to reorder these parts it would take another four months to come in. Every time the installers had to come back to fix something that was done incorrectly my wife and I would take time off from work to be at the house. The above mentioned two windows by the master bedroom were ordered twice by Home Depot. The first time they had ordered the wrong windows, the second time the windows arrived with some damaged. We would find out once the installers would get to our house and determine that there was a problem. Why wasn't this checked at the warehouse before they brought the windows in? Hence the reason I mentioned incompetence. Out of frustration I contacted Home Depot and requested not to replace the master bedroom windows and instead give us a credit. Finally, almost two years later Home Depot called the county for a final inspection. When the inspector came in he noticed that one of the kitchen windows was missing the sticker required by the county for insurance purposes and he failed the final inspection. Home Depot hired a paper runner and he showed up with a sticker. Once again an inspector was scheduled for the final inspection and once again it was denied because the sticker the runner had placed on our window had nothing to do with our windows. The runner came back, installed another sticker and the third inspection passed. We requested that Home Depot replace the French Doors in our bedroom to match the rest of the French Doors per our agreement or give us a credit for their mistake and also give us a credit for the two windows in the master bedroom that were never replaced. After this nightmare Home Depot is not willing to take care of us the customer. Based on our experience, no one in our family or friends will hire Home Depot anymore.

1 year ago

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Ashlyn Elwood Atlanta, GA

Home Depot did an incredible job installing my windows. They were fast, professional, accurate with their measurements, and made the place look great. Not a bad value either!

2 years ago

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Stacy Carter Red Cliff, CO

I have not had good experience with the customer service or quote department at Home depot. It took us several trips and multiple sales people just to get a quote. The windows were great once we got them, but not easy to get ordered.

2 years ago

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Andrea Schneider Philadelphia, PA

I had a horrible experience with Home Depot windows service. First I paid a deposit and they told me They’ll instal by August or September. They scheduled this for NOVEMBER. My whole house was freezing. Then they brought the wrong windows and not only wrong but broken ones, which supposed to be replaced in a couple of weeks . Almost three months later and haven’t heard from them other than charging my credit card $25.000 that supposed to be charged after completion. This job is not completed. On top the installer left my curtains in a ball on top of the couch when they are 18 foot ceilings and almost impossible fir me to instal them back alone. Zero courtesy. ANY OTHER PLACE WOULD HAVE BEEN BETTER. Not to mention they came to measure 3 times, installed wrong windows at 18 floor so I can open them? What about the simple ones they are cheaper I can’t reach there to open them. A total ripped off the most unprofessional installer and terrible service.

2 years ago

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Alex Keyboards Boca Raton, FL

They lied when directly asked if they would use subcontractors. I was very disappointed with Home Depot Installation Services for windows. We were told directly that the installers would appear in Home Depot shirts with HD badges and were HD employees. Instead some non-english speaking guys came without masks. When they were done, HD insisted upon final payment even before scheduling inspection. They failed to schedule the inspection until after the permit expired and then only in response to a bad review. The Installation Manager, Craig, made excuse after excuse and became rude and insulting, belittling me because of my small company before leaving. I will never trust Home Depot to tell me the truth or provide what is promised again.

3 years ago

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john mendez Seattle, WA

My experience with Home Depot has been horrible. It took about 6 months for job to be completed !! and for 2 windows the installer came to my house 6 times!! meaning that 6 days I had to take a day off, move everything out of rooms and cover everything with plastic !! 6 times !!! I just could not believe it. They got the window size wrong 3 times !!! and 1 time the sent a person who were not skilled enough to do the project. Funny thing was that one time they brought 1 window with a wrong size instead of 2 windows suggesting that they dont even check the number of the windows let alone the size of windows!. Not to mention that every single time they were at least 2 hours late (they always showed up sometime between 12-3 pm!!). The installers EVERY SINGLE TIME had no idea what the job is and would surprised about what was supposed to be done. I had to call several times to see if someone would show up or not ! The project manager was just non-responsive, I NEVER received an email from him nor any of my calls/texts were returned !!! The sales person was a little better (he would answer my texts one in every 3 texts !!!). There was zero communication from home depot even after those 4 times that they got everything wrong and wasted my time. Nobody even bothered to properly apologize. Every time I was promised that next time they would check everything and make sure the job will be done. But they never did. Nobody seemed to care at all. The project manager even lied to me about sending an email to the installers and explaining the situation. The next day again again the installers came and did not have the necessary material to do the job !! (this one was the 5th time!!). Finally after the 6th visit the job was done. To be fair the last installers who came on 5th and 6th visit were very professional, friendly and seemed to care. Something that I never got from other personnel of home depot. that I interacted during this project. I would like to congratulate home depot for doing something extraordinary: This level of ignorance and incompetency can not easily be achieved!! way to go HD!!

5 years ago

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Matthew Kings Mountain, NC

Had Home Depot install two sets of windows and I’d have to say they’re workers are extremely professional and on point with their work. Would recommend!

11 months ago

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Aaron Anderson

Impressive selection, superior quality, and professional installation. Transform your space with their stunning window solutions. Outstanding service!

11 months ago Edited November 20, 2023

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Susan Brett-LaBrecque Allentown, PA

I just had a new HUGE window replaced in my living room. It is a HUGE strange sized window as the house is almost 150 years old! Home Depot made a beautiful replacement!! Thank you!!

1 year ago

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Joseph Los Angeles, CA

Had a project I was helping with at a family members home. We were updating the home and replacing the windows was one of the things we were doing. We got a great deal on high quality windows from Home Depot

1 year ago

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MonsterCanineFlorida , LLC Saint Augustine, FL

Recently purchased Four (4) windows from Home Depot. They scheduled and schedules the install and in 2 days my new windows were installed. Great Product and Job Home Depot !!!

1 year ago Edited January 9, 2023

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Mark Karmco

Fantastic, very comparable products to well known brands. Lets face it, how long are you going to be living in the same place ? 10 -15 yrs Why buy and pay for a name, when you need to feed and clothe your family.

1 year ago Edited January 2, 2023

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Christelle Bublitz Lithonia, GA

Pretty nice windows and decent for the price. You have the option to get it delivered and mount in your house for extra bucks. The return is also easy, if you don't get it right the first time. Although not luxurious, they do not look that cheap. I gave it 4 stars because you get what you pay for. The cheaper the weaker.

1 year ago

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Johnny Sigmon Cumberland, MD

Hello I John sigmon my mother just purchased windows from home Depot 3 days ago it's the 20th of December the windows are immaculate it keeps all the cold air out and all the good heat in our home thanks home Depot.

1 year ago

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Fred Watkins Los Angeles, CA

Home Depot made it easy to order a replace ment window, from a 1950s single pane fixed window to a horizontal opening window. The process was faultless, however when they brought the window, the chosen installers apparently had stored it in the back of their truck, it was chipped and had many black scuff marks, so we sent it back. There was no problems with Home Depot understanding why we couldn't accept this window and a week later a perfect window was installed.

2 years ago

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Reza S. Queens, NY

I got my windows from Homedepot because their prices are really good. Besides the price they offer good quality products. The customer service is good and they care about their customers. I recommend Homedepot .

2 years ago

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Abi Dallas, TX

Home Depot has good pricing on windows and the installation process was fast. The technician were very professional and timely, will definitely call for my next few home improvements.

2 years ago

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thomas Lovin Duluth, GA

Home Depot Windows did an amazing job on my home. Each representative was knowledgeable and kind and the windows look beautiful. It was such a great value and I love how many windows I could choose from.

2 years ago

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sydney pino Dallas, TX

Customer service is horrendous. I picked this company because they are open on weekends for installation and they did any but accommodate and follow through with this statement. The person who contacted me about scheduling told me to take time off of work then accused me of not having a real job. She then decided to stop all communication when I asked to schedule on a weekend. This company is not worth the hassle. It has been almost a YEAR and I have yet to have a completion of installation for my windows.

1 year ago

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Charlie Latorre Ashburn, VA

Instalation was messy but expected for whole home window replacements. No contact from company as to when inspection is and not returning calls after installation. Broken window, dirty unfinished windows.

1 year ago

Reply from Home Depot Windows

Hey Charlie,

Thank you for sharing feedback. We apologize for any inconvenience and will reach out soon.

The Home Depot,

Jan. 31st, 2023

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Flora Canal Winchester, OH

I get everything at Home Depot and had no idea that they had such affordable windows plus installation. You can’t go wrong

2 years ago

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Sarp Ozlen Pompano Beach, FL

Home Depot took care of everything from start to finish. from measuring to installation and their follow up calls... Amazing job

2 years ago

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Di Tredway

Home Depot does a great and very professional job. The windows are beautiful and I would definitely recommend them to anyone.

2 years ago

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Techun Baytown, TX

The window quality is ok. I would not call it expensive but definitely not cost friendly. The worst thing is the delay of the whole window project. I made my order back in Oct 2020 and paid in full, but now (March 2022) I am still waiting for the window project to be completed. Home Depot always has excuses like the supply chain issue, but a delay of almost ONE AND HALF YEAR is totally not acceptable no matter what happens to your supply chain.

2 years ago

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Warrantone Cumming, GA

The day the installers left I was happy but within a few months I noticed defects in workmanship. Caulk shrunk back to allow water to pass the cheap aluminum trim. Trim hides damage to your wood sashes and frames so this is an important issue. Workmanship is supposedly guaranteed for life and I paid Home Depot over $24,000 to replace some windows so felt this should be taken care of and although the service manager said they would take care of it, it has been months since this was reported and still no repairs have been made. They do not honor their warranty.

6 years ago