Penske Truck

Name: Penske Truck
Rating: 4.4

Is This Your Business?

4.4

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83 User Reviews

4.4

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83 User Reviews

The Good

The Bad

Bottom Line

Reviews

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Author: Kaitlyn Short

LAST UPDATED: May 30th, 2024

Founded on December 1, 1969, Penske Truck Rental offers do-it-yourself movers well-maintained rental trucks as well as moving equipment, packing supplies, accessories, 24/7 Roadside Assistance, and a network of thousands of truck rental locations across the United States and Canada.

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The Good

Discounts
Moving Supplies and Services
Roadsite Assistance

Discounts

Penske Truck Rental offers multiple discount offers and deals. Of all the national truck rental companies, only Penske offers free unlimited miles on one-way truck rentals anywhere in the United States. Other companies charge for miles over a certain amount. Penske offers the following discounts:

AAA members discounts on truck rentals and moving supplies
Military discount off truck rentals at more than 2,200 convenient locations
College student discounts of 10 percent on all truck rentals plus
An additional 10 percent discount if you book your one-way rental online

Moving Supplies and Services

Having additional moving supplies and services is the key to making your move simple and convenient. Penske Truck Rentals offers the following resources:

Towing equipment
Moving boxes and supplies
Self storage
Moving labor

Roadside Assistance

Penske offers 24/7 roadside assistance with your Penske equipment, such as truck-flat tire, mechanical problems, fluid leakage, etc. The roadside assistance is available 365 days a year at any time of the day, because accidents do not take vacations.

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The Bad

Undisclosed Prices
Additional Fees

Undisclosed Prices

Unfortunately Penske does not disclose prices on trucks, moving supplies and labor. You can request a free quote on their website by providing your contact information and details about your move. Prices on the moving boxes, towing equipment, moving labor and other resources is not disclosed as well. Knowing the prices that might cost you to move is a simple way to reduce stress and compare moving services near you.

Additional Fees

To cancel your reservation with Penske or add additional days to your move might cost you some extra fees. You can cancel your reservation up to 48 hours prior to your pickup date for no additional charge. If you cancel within 48 hours of your pickup date, there is a $100 cancellation fee. If you add days prior to your pickup date, your additional days would be $50 each, and if you add days after you pick up the truck, your additional days would be $100 each.

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The Bottom Line

Penske Truck Rental has over 45 years of experience in moving resources. They offer multiple resources and services to make your move easy and stress free. Also, you can find additional discount offers and deals if you qualify for them; however, undisclosed prices and additional fees will make it difficult to know how much your move will cost you and what additional fees you might face during your move.

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User Reviews

Star Rating

4.4

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83 Reviews

Review Breakdown

5 grade

59%

4 grade

28%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Brad H Gilbert, AZ

We. have. used the Penske truck rental service.at least twice to move our daughter to Portland Oregon and to Provo Utah. I really liked this company. They are very fair in how much. their charge often being lower than their competitors. I also like not having to pay by the mile but only by the day. The. check in and. check out. process for the trucks has always been very easy and efficient. I really like that they have. partnered with. Home Depot as a drop off site which is very conveninent. Their trucks are clean and run very well. Never had a problem with the mechanics of the truck. Overall I really like this company

4 years ago

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Becky Olathe, KS

I had a good experience with Penske. I was moving from Iowa to Kansas and rented my truck from them. They were very helpful and I didn’t have any problems with them when I returned the truck to them. I kept the truck for two or three days and didn’t have any problems when I returned it to them. I would recommend them to anyone that asked me where would be a good place to rent a truck for moving.

3 years ago

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My husband rented a Penske truck in April/May of 2020 in the Charleston, SC area. It was a good price, and we were able to return it to Monster storage in Orangeburg (which was our destination). We also rented a dolly for our large furniture items, and some furniture blankets. The process was easy, affordable, convenient, and an all around good experience.

3 years ago Edited January 1, 2022

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Cindy H Gilbert, AZ

We have used Penske for 2 major moves and both times we were extremely satisfied! The trucks are well maintained and serviced and i never had to worry if it would break down. The rates were very fair with no hidden costs. The customer service was great and always very patient in answering questions. Pick up and drop off were quick and easy. They also have unlimited miles which is really helpful. No hidden fees. Whenever we need a moving truck, we look at Penske first!

4 years ago

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Zac Cannon Norcross, GA

I had to drive a Penske truck for an independent percussion ensemble that I work with while we were attending WGI World Championships in Dayton, OH. The truck we used was great and got amazing gas mileage. We drove to several towns for our shows and I never had to fill up the take the entire weekend we were in Dayton. The director had to fill it before turning it in and it was just at below half a tank when he turned it in.

5 years ago

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Richard Danby Rexburg, ID

I have used these trucks for a long time. It is nice and easy to schedule a rental. These trucks have always been clean when I pick them up and they are kept up on maintenance. Won't ever use a different company.

4 years ago

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Joesaffran Baltimore, MD

My experience with Penske was great. The rental part of it went smoothly and was given advice on what size truck and storage to rent. The truck was clean inside and out. I had gotten a flat tire and they came out quickly to repair that tire. This truck company to me is number one.

3 years ago

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Wendy Shaw Queens, NY

Made my move so much easier.. Got a quote, reserved a truck, found a location, and set up my move all on-line. Quality customer service. Got to view all thier truck options on-line before deciding which one fit my needs. Affordable, clean, low rates....what more could I ask for?

3 years ago

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The Bean Spiller Provo, UT

Rented a couple of their trucks for the summer for a group I was in and they were super nice. They had an electric lift which made loading and unloading the trucks everyday so much easier. They were also easy to spot cause of their bright yellow color

4 years ago

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Trey Farner Norcross, GA

During band, my drumline did not have enough space to store all of our equipment, so we had to rent a Penske truck and doing so really helped us out, it had enough space for all of our equipment, it had a lift on the back of it to help us out, and was really easy to use.

5 years ago

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Dwhoush Slidell, LA

The Penske trucks I have rented have been great! The customer service I’ve received from even the independent dealers was great. The trucks were always in decent condition and if I was done early, I could bring it back early!

5 years ago

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Eddie Rios Ogden, UT

I have used Penske Truck for a long move out of state just once. But it was a great experience. They rented me a late model truck that was comfortable and reliable to use. The truck was bigger than I needed but was surprisingly economical on fuel. I appreciate the overall pricing and the reservations service that it came with.

5 years ago

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Mickey Mangum Long Beach, MS

We used Penske to move our marching band around for several years. The trucks are of great quality and always clean. The service was great when we picked up and turned in. Never had any issues getting equipment when we needed it. Great company.

5 years ago

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J Atterberry Daphne, AL

Great trucks ! Always very maintained and clean . Sure they have their moments but they are a people pleasing company . I will only use Penske trucks .

2 years ago

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Morgan Tennant Shelley, ID

Penske's are fantastic! I love the electric lowering and raising lift feature! It's great for moving heavier items that would be too tough to push up the ramp!

4 years ago

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Tammy Bright Lexington, KY

I have used Penske for years. I can count on clean trucks and professional services upon moving. The last thing you want to worry about during a move is, is the truck clean enough to haul my good furniture?!

3 years ago

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Austin Tempe, AZ

Always use Penske as my first choice in moving truck rentals. I have used other places but Penske always has new trucks that are clean and well maintained. I have never had any issues with Penske.

3 years ago

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Christopher Whiting Los Angeles, CA

Good company. Trucks are a little higher set than the uhaul trucks but don't have wheel wells inside them. Always a nice truck but can be a little more pricey.

5 years ago

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Mary Ellen Lee Gilbert, AZ

Great for long distance moving! They were extremely affordable and easy to use. I highly recommend them for long distance moves!

3 years ago

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Jack Rein Sparta, WI

We rented a truck to move when we were relocating. The truck was clean and in very good condition. Everything worked well.

3 years ago

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Janice M San Jose, CA

I rented a truck from them to move my son's belongings from storage to his new college apartment. Everything went smoothly. A good experience.

3 years ago

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Becky Baguss Olathe, KS

They were very helpful and I got a discount on my truck. I would recommend this company to anyone that needs to rent a truck. Very good company

3 years ago

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Alex Gohlke Franklin, MI

What a great truck service! Custumer service is so helpful in getting exactly the right truck at exactly the right time! made my move so easy

3 years ago

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Devin McClellan Eagle Mountain, UT

I rented my truck through Home Depot. The equipment was well-maintained it was a great price and I received great service

3 years ago

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Whimsigal48 Oklahoma City, OK

We used Penske only once to move half way across the country. We had no mechanical issues at all. Everything went very well.

3 years ago

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Dave_ Layton, UT

Prices were reasonable for the rental of the truck. There was plenty of space so we had few trips to move all of our stuff.

5 years ago

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Ashley Ulibarri Sandy, UT

We rent trucks quite often and Penske is always our first choice. I feel like the pricing is great and there is always availability.

5 years ago

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DeeDee G. Norcross, GA

With being in a band organization, Penske is all we use! Very easy to load things on, and the elevator on it is VERY useful for heavy equipment.

5 years ago

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Clayton Parry Mesquite, TX

Best trucks! They will typically beat out the price of a U-Haul and you get more space. Plus their trucks are usually newer.

5 years ago

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Roman Christiansen Pleasant Grove, UT

Penske Truck moving service is very efficient and helped my family through a move. Everything got to the house on time and with no damage!

6 years ago

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Tony Riverton, UT

Moved from ID to UT with a Penske truck. It was brand new, clean, and ran much better than the UHaul I used in a previous move. Great price too!

6 years ago

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Philip Fay Truckee, CA

Good service and great trucks. Very reliable and they have not overbooked me like other competitors.

3 years ago

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Kelly Dockery Baltimore, MD

Good people and Good service they we're inexpensive and the trucks are in great don't have no complaints on them

3 years ago

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Rick Froid Park Ridge, IL

We’ve been using Penske Teuck Rentals for about 20 years now. They always have a truck available at at a good price.

3 years ago

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LoertscherL Riverton, UT

Every time I have rented from Penske it has been seamless and easy. Both for business and home I highly recommend.

5 years ago

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Stasie Moore San Antonio, TX

Very dependable! The bigger trucks are a little rough riding.

4 years ago

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Monique Snow Sterling, CT

Rented a truck to move some large car parts. Vehicle ran good and was very clean.

3 years ago

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Brandon Holcombe Dallas, GA

Have whatever truck you need for the job or task at hand clean and well maintenance Fleet

3 years ago

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Amelia C Mobile, AL

I recently moved with my husband and it took all our stress away. Penske Truck is so reliable!

3 years ago

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Cynthia Landing Forest City, IL

Very professional no switching on the phone conversation they stand strong on their word

3 years ago

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Valerie Beus Richland, WA

We use Penske for all of our moves. It is good customer service and a good price.

4 years ago

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Donna Gaddy Long Beach, MS

Used penske for a move one time. The truck was clean and easy to drive. Was happy with rental.

5 years ago

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Erin Rhoton Pleasant Grove, UT

Penske Trucks are great for the money. They are a little cheaper than U-Haul and just as reliable.

7 years ago

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Uju Kamanu Seattle, WA

Penske helped me move and store my stuff from my dorm, so reliable!

3 years ago

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Tracy Lyles Cherryville, NC

Used penske in Last Move. Love there rental trucks and services.

3 years ago

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Daughter of the King

Easy to rent. Trucks are in good condition. Trucks are clean.

3 years ago

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Todd johnson Sparta, WI

Very high quality trucks and service, I like Penske, they are a bit more money

3 years ago

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Moses F. Phoenix, AZ

Great customer experience & customer care service. Great selection of trucks.

3 years ago

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Kerri Quaglino

Efficient and supportive truck rental and moving services

3 years ago