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True Friends Moving Company

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9.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 26th, 2025

True Friends Moving Company is a locally owned business with a mission to make moving stress-free for its clients. Known for their exceptional customer service, they prioritize treating every customer with care and professionalism. From residential to commercial moves, their experienced team is dedicated to ensuring that all belongings are handled with precision and respect.

The company's commitment to punctuality and transparent communication sets them apart in the moving industry. They provide customized moving solutions to fit individual needs, offering a range of services that simplify the relocation process.

True Friends Moving Company places a strong emphasis on trust, creating a seamless moving experience by focusing on customer satisfaction and reliability. Their reputation for careful handling, efficient services, and friendly staff has earned them the trust of countless families and businesses, making them a preferred choice for those looking to relocate with peace of mind.

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The Good

  • Specialty Moving Services
  • Packing and Storage
  • Professional Movers

Specialty Moving Services

True Friends Moving Company offers a variety of specialized moving services designed to cater to different needs, providing flexibility, expertise, and care for every type of move. These services, which include in-home moving, apartment and condo relocations, corporate and employee transfers, and senior living transitions, are tailored to meet the unique challenges that each situation presents. Whether you’re relocating within your home or moving across town, True Friends focuses on delivering a seamless, stress-free experience for its customers, ensuring every item is treated with respect and care.

In-Home Moving

One of the standout offerings is in-home moving, a service tailored for individuals who need assistance rearranging furniture, organizing spaces, or moving heavy items. This service is particularly useful for homeowners redecorating or preparing for a renovation. True Friends’ movers are trained to handle large, delicate, or awkwardly shaped items with precision, minimizing the risk of damage to the belongings or the home. The convenience of this service allows homeowners to avoid the strain of moving heavy items themselves while ensuring everything is placed exactly where they want it, giving them peace of mind during home improvement projects.

Apartment and Condos

For those living in apartments and condos, True Friends understands the specific challenges associated with moving into or out of these spaces, including navigating stairs, elevators, narrow hallways, and tight corners. The team is experienced in overcoming these obstacles, ensuring that all belongings are safely moved without causing damage to the building or the items themselves. Whether you're moving from a high-rise condo or a multi-level apartment, True Friends Moving ensures that the process is smooth, stress-free, and compliant with any building management guidelines.

Corporate and Employee Relocation

Corporate and employee relocation is another specialty service offered by True Friends Moving Company, designed for businesses and employees undergoing transfers. This service includes everything from packing and logistics planning to transport and set-up at the new location. True Friends understands the need for a seamless transition in order to minimize downtime and disruption to work life. Their team works closely with both the company and employees to ensure the move is conducted efficiently and professionally, allowing businesses to focus on productivity while the logistics of relocation are expertly handled.

Senior Living Moves

True Friends also provides senior living moving services, a highly sensitive offering designed for elderly individuals transitioning to assisted living or retirement communities. Moving at this stage of life can be particularly emotional, and True Friends understands the importance of treating the process with empathy and care. Their team ensures that all personal belongings are carefully handled, and they work with both seniors and their families to make the transition as smooth and stress-free as possible. The movers are trained to provide extra attention to detail, ensuring that sentimental and valuable items are treated with the utmost respect.

Overall, the specialty services offered by True Friends Moving Company are designed to meet the diverse needs of their customers while providing an unmatched level of care and professionalism. Their focus on customer satisfaction, attention to detail, and ability to handle challenging moving scenarios make them a top choice for local moves, whether within the home or to a new apartment, corporate office, or senior living facility. True Friends takes pride in providing a trustworthy and seamless moving experience, allowing their clients to relax knowing that every aspect of their move is in capable hands.

Packing and Storage

True Friends Moving Company offers a range of packing services designed to streamline the moving process, ensuring that clients' belongings are packed safely and efficiently. Their experienced team takes special care with fragile and high-value items, utilizing premium materials like bubble wrap, packing paper, and sturdy boxes to protect valuables during transit. This full-service option relieves customers of the physical and time-consuming task of packing, allowing them to focus on other important aspects of their move.

One of the primary advantages of their packing service is the level of customization offered. Clients can opt for full-packing, where True Friends handles every item in the home, or partial-packing services, which may be ideal for those who only need assistance with specific items such as kitchenware or fragile collectibles. This flexible approach makes it easier for clients to choose a solution that fits both their needs and budget. For individuals who prefer to handle packing themselves but still require professional materials, True Friends also provides high-quality packing supplies available for purchase, such as boxes, tape, and padding.

True Friends also extends its expertise to provide secure storage solutions, a convenient option for those needing temporary storage between moves or during home renovations. Their storage facilities are clean, climate-controlled, and monitored to ensure the safety of stored items, offering peace of mind to clients. Whether customers need short-term or long-term storage, True Friends accommodates various needs, making the moving process more flexible. Together, the company's packing and storage services are designed to take the stress out of moving, offering both convenience and security to their clients.

Professional Movers

True Friends Moving Company’s professional moving teams are a standout feature of their service. Every team member undergoes rigorous training to ensure they have the skills and knowledge to handle belongings safely and efficiently. These movers are not just trained to move heavy items but are also taught how to disassemble and reassemble furniture, use protective materials to prevent damage, and optimize loading techniques for trucks. The emphasis on punctuality, friendly service, and attention to detail makes their moving teams reliable partners during what is often a stressful time.

Key benefits of True Friends Moving Company teams include:

  • Professional Training: Movers are trained to handle belongings with care, reducing the risk of damage.
  • Friendly and Courteous Service: The company places a strong emphasis on customer satisfaction, ensuring movers are respectful and attentive.
  • Efficiency: Movers work quickly without sacrificing the quality of service, ensuring that the move is completed in a timely manner.

Additionally, each move is overseen by a project manager, which guarantees coordination and problem-solving in real time, making for a seamless moving experience.

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The Bad

  • No International Moves
  • Not Always the Most Timely

No International Moves

The absence of international moving services at True Friends Moving Company can be a significant drawback for clients considering a move overseas. International relocations involve complex logistics, including customs regulations, international shipping methods, and varying import/export laws. Companies that offer these services typically have extensive networks and expertise to navigate these challenges efficiently. Without this capability, clients who require international moving may have to seek out additional providers, leading to potential miscommunication and fragmented service during a stressful time.

Moreover, the lack of international moving services limits True Friends Moving Company’s potential client base. Many customers prefer to have a single provider manage all aspects of their move, especially when it involves relocating to another country. A comprehensive moving solution often includes packing, shipping, customs clearance, and unpacking at the destination. By not offering international services, True Friends may miss out on opportunities to serve a broader audience, including businesses with employees relocating internationally or families moving abroad for work or education.

Lastly, the absence of international moving options can impact client perception and brand reputation. In an increasingly globalized world, clients often look for movers who can accommodate all their needs, from local to international. When potential customers see that True Friends Moving Company lacks international capabilities, they might perceive it as less versatile than competitors that offer a full suite of moving services. This perception could discourage prospective clients from choosing True Friends, particularly if they anticipate needing assistance with future moves that could extend beyond local or regional boundaries.

Not Always the Most Timely

True Friends Moving Company focuses on efficiency and customer satisfaction, typically completing moves in a timely manner. The exact duration can vary based on factors like the size of the move, distance, and specific services requested. Clients can expect a well-coordinated process, as the company emphasizes professional training and organization among its moving teams but there may be longer wait times than some of the competition. 

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The Bottom Line

True Friends Moving Company stands out for its commitment to customer satisfaction, a dedicated team of professionals, and a wide range of specialized services, including in-home moving, corporate relocations, and senior living transitions. Their experienced movers are trained to handle the unique challenges associated with each type of move, ensuring a smooth and efficient process. Additionally, their packing services provide clients with the option of having their belongings securely packed, reducing the stress often associated with moving.

However, prospective clients should be aware of certain limitations. One notable downside is the absence of international moving services, which can be a significant drawback for those relocating abroad. This could limit the company’s appeal to customers who require comprehensive moving solutions that span both domestic and international borders. Furthermore, while True Friends Moving Company is highly regarded for local moves, those seeking specialized services like vehicle transportation may need to look elsewhere.

Overall, True Friends Moving Company is a solid choice for local and regional moves, particularly for individuals and families seeking reliable and tailored moving solutions. Their focus on customer care and specialized offerings makes them a great option for anyone looking to simplify the moving process.

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What people are saying on Google

Katherine Durham

1 day ago

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We did a LOT of research and secured many quotes before selecting True Friends for our complex, long distance move. The price was very fair, the communication was clear, and the movers were very skilled and courteous. There are so many things that can go wrong with a move, particularly a long distance one, and it was seamless from beginning to end. Our movers went above and beyond to wrap and carefully navigate our furniture down a u-shaped staircase without damaging any furniture or scratching walls. Four moving companies told us we would need 2 trucks for our move, and these two gentlemen were so incredibly skilled at moving Tetris that to my family’s major surprise we fit it all into one truck, saving quite a bit of money. We had a great experience and would recommend True Friends to any of our Nashville friends.

Mark Gatliff

3 days ago

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We have used True Friends Moving on two separate moves and recommend them. Communication is excellent and customer service top notch. The guys they sent to load and unload us were hard working and professional.

Thom Westlake

1 week ago

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I would give my experience with True Friends Moving Company a solid 5 star rating (5 of 5). Everything, from my first call to get an estimate and book the move, to the actual move could not have gone more smoothly. My move consisted of a large dining room table, 6 chairs, and a side marble top buffet cabinet. The two "True Friends" sent to facilitate the move were fantastic. They carefully wrapped the buffet cabinet with blankets and plastic wrap. They were very careful with everything, and still incredibly fast in preparing and loading the furniture. Upon arrival at my house, they were equally careful and quick. We had a glass topped dining table and they willingly moved the extremely heavy glass top for us. They then assembled our new dining table and brought in the chairs and buffet cabinet. From furniture pickup to delivery and setup took just under an hour. The two gentlemen could not have worked any faster, and they were most courteous at all times. I have used other moving companies in the past, and True Friends Moving Company tops them all. I also saved over $200 that I was quoted from another local moving company)!

Missy Pitt

1 week ago

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Always use true friends. Their workers are polite, courteous. Take cautious care with my things. And work their butts off. No loafing around! If they are working, they are WORKING HARD FOR YOU!!!!
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Star Rating

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5.0

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48 Reviews

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Featured Review

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Travis Coffey

My move went very well with True Friends. Both gentlemen were outstanding and provided a great service. They were both very friendly, easy to work with, and took care of my belongings through the move. This move had me relocating from Nashville to Knoxville, TN. If I have to move in the future, I will definitely call True Friends!

4 months ago

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Kaye Harris

Excellent moving company. Movers were polite, professional, and efficient. I have hired them twice and each time I experienced the same professionalism, would definitely recommend.

4 months ago

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Sabra Haynes

What can I say about this company? They did an amazing job and their communication was wonderful and they were willing to work with me throughout the whole process. It was a little pricey, but it was worth every penny. I had a lot of heavy furniture and they did their thing move it like it was jelly lol. I would recommend this company with anyone and when I move again in a year hopefully to a new home instead of another apartment I’ll be using them again!

2 days ago

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Megan Weiss

They were such a vital help with my family’s move! The coordinator I worked with Nathan, was always available by phone. The movers worked hard and were respectful and careful with our belongings. I would use them again!

1 day ago

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Melinda Mccauley

The movers completed the work really fast and took very good care of my belongings. Be advised that they appreciate tips so I’d suggest including that when figuring up your moving budget. I ended up spending about $200 more than I expected to, but it was so worth it to have myself totally moved into my new place in half a day.

1 week ago

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Charisse Prentice

The movers were extremely professional and didn’t complain at all throughout the process. They were time efficient and careful with all of my belongings. This was such a smooth move and I’ll definitely be using True Friends for my next move.

1 week ago

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Andrea Preciado

A friend referred me to True Friends when I was in a bind to move our stuff to another building in the same complex - thankfully after speaking with Nathan, I was able to have everything scheduled for a Saturday move. They were great at communicating arrival time and since I was on a budget, gave time reminders to ensure we were within the window. Got it all moved within 3hrs and it was from 3rd floor to 3rd floor. Everyone was very kind throughout the process. I’ll definitely use them again on our next move.

1 month ago

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Jacqui Pittenger

Friendly, professional, and strong! The team carried dozens of bankers boxes of books (stacked 2-3 high!) from the third floor of my old townhouse to the second story of my new house. That’s a ton of stairs and they never got the least bit grumpy about it. Easy to schedule and competitively priced (I got quotes from four companies before choosing). I’ve referred my parents to use them for their upcoming move as well—I can’t think of any higher praise than that!

1 month ago

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Charity Van De Griek

I cannot recommend True Friends Moving Co highly enough! As a local Realtor, I am often asked if I know of a trustworthy moving company. Hands down it’s these guys! Chris has built a reputable company from the ground up. I was also impressed with their charitable work, promptness, and excellent communication. They are my absolute go-to moving company and deserve 10 Stars!

2 months ago

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Kevin Thomas

These guys moved quickly saving me money also took great care of my sensitive items like televisions and vases Great communication the complete trip out of state This was the smoothest move of my life Also least expensive of all the Nashville movers Thanks guys!

2 months ago

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Fran Hutson

True Friends did an excellent job moving my parents from Goodlettsville to White House! We had prepared for the big stuff by taping the floor where we wanted furniture to go in the new place- and they delivered! They sure made it easy for us- which was what we needed! I would use them again and recommend them for sure!

2 months ago

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Britt Wood

True Friends Moving Company was wonderful. They arrived on time and helped us move everything and we had so much more stuff than we realized. They stayed a little later to make sure everything was put away. I would recommend them for any move. They were professional, friendly, and reliable.

2 months ago

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EV

Our moving team was absolutely dedicated to an efficient, respectful and quality multi-state move. And they literally delivered! 2 trucks full of boxes and items delivered in great shape and on schedule, by kind employees working hard. This move was truly a win-win outcome!

2 months ago

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Marissa Smith-Fletcher

True Friends is truly the best moving company. Michael and Corey genuinely made my family complete an extremely hard task. They were friendly, compassionate, strong, efficient, and incredibly funny. Nathan and the rest of the staff handled all of our questions and quotes with care and ease. This is my second time using this crew! And I will use them again if ever needed:-)

3 months ago

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Scott Walker

My wife and I have moved many time in our married life but most often long distance moves. So when we bought a new house only 70 miles away we found the cost of traditional long haul movers just too expensive. We found True Friends Moving from a google search. And we’re pleased with everything from our first phone call to delivery. We did have some damage but they were quick to file a claim against the insurance we bought and promptly made it right. We don’t plan on another move but highly recommend True Friends Moving.

3 months ago

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Olivia Simonds

I have used True Friends Moving twice now and they did excellent work both times. The crew is respectful, kind, and very hard working. They show up on time and they are very careful when moving the big stuff through the house. Their pricing is fair and their trucks are clean. I recommend this wonderful moving company to all! Thank you True Friends!

3 months ago

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Annie G

Such a great company! Well organized, easy to book with, great communication. Great moving staff as well. They were very communicative, careful, on time, and friendly. I’ve used them twice before and will use them again!

2 months ago

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Paul Arboneaux

True Friends was amazing from start to finish. I felt valued and appreciated by the coordinators on the phone and the movers when they showed up and got to work. They were concerned with the cost, worked quickly and efficiently. Highly recommend using them for your packing/moving needs.

3 months ago

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Linda Nishanian

I moved recently and the team from True Friends Moving did a fantastic job. Everything went as planned and the team went above and beyond to get me settled into my new home. I highly recommend this company for anyone planning a move!

3 months ago

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Judy Hamilton

This is the best company ever, I had got another company to move me they gave me a day and time but never showed up, so my daughter saw the aid for true friends moving company so I called them and when I tell you they were so professional they came when they said took very good care of my furniture made sure it was wrapped and delivered and set up, best company ever I will recommend them to anyone who is moving.

4 months ago

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Lenny Boyle

Being new to the Clarksville, it was a little difficult to find a reliable moving company. True Friends is that company. Their estimate was a great value , they came and unloaded our moving truck right on time and took within the estimate provided. They took great care in protecting the floors of my new home and did a great job assembling the few pieces of furniture that needed re-assembly. The folks were friendly asked good questions in advance about where things were going. Lastly and after many moves, most importantly they did a perfect job of leaving the walls ding free.

4 months ago

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Eric Sanders

I have used True Friends for a couple of business moves and a personal move of some furniture for a daughter. It has always been a pleasure to work with them.

2 months ago

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Jeremy Norwood

True Friend Moving did an awesome job moving our house! They were very thorough and careful with wrapping and protecting our furniture and items! We would definitely use them again when moving and recommend them to anyone!

3 months ago

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Stephanie and Cody Bean

They did a good job moving the furniture that I needed moved. I can say I was skeptical because the guys were young but they did a god job and handled my items with care. The only down side was I felt a little pressured to tip my movers. Other than that they did a great job.

3 months ago

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Anthony Esquer

There services were outstanding they were careful with our belongings and went out of their way in our move.

1 month ago

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Penny Styles

We used this company twice. They show up, ready to go! Great attitudes & really hard workers. Prices are quite reasonable so we would hire them again.

3 months ago

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Lisa Aiken

The guys were always on time & worked very efficiently. They were very careful with all the furniture in storing it & then moving it when I was ready to move. I definitely recommend them! They were awesome!

4 months ago

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Chris Lee

From beginning to end the whole process went very smooth. Communication was consistent and the team went above and beyond even making an unexpected second trip and did it all with good spirits and attitude into the evening

4 months ago

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Ian Washington

Found myself in need of Movers FAST!! These guys did not disappoint

2 weeks ago

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Allan Noe

Excellent crew and huge help getting our small move completed quick!

1 month ago

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Patty Magid

Excellent moving company! They delivered great customer service. Made the whole moving process less crazy and chaotic.

2 months ago

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Michael W

I liked the fact that I wouldn’t have to worry about when or how I was going to get my furniture moved to my new location.

3 months ago

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Aly Ross and Patti Leppo

I have used True Friends Moving two times and have had a very positive experience. The movers were hard-working and friendly.

3 months ago

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Robert Smith

The crew was very professional and handled my furniture with care. I would also like to mention they were they completed the move in a reasonable amount of time.

4 months ago

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Sylvia Ambrose

Great service! The guys were polite and extra helpful. Will use if needed in the future.

2 months ago

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Tammy Kilby

We had them move some furniture for us. They were very professional and efficient. Will definitely use them again.

3 months ago

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Randall Lawrence

My move was bigger than the estimate because of my garage. They were able to add a second day. Did a great job.

3 months ago

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Holly Plumlee

Friendly , Patient , on time, handled things professionally! Would definitely use them again The team works well together

4 months ago

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Ethan Overton

I didn’t think my headboard would make it, these guys got it up the stairs without a question. I would definetly use again.

4 months ago

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Jen Summers

Great company. The movers were professional and respectful. I would use them again!

3 months ago

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Sarah Upton

Love this loving company. Always polite and efficient in time & caring for your belongings.

3 months ago

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Alexandra And Will White

We used True Friends almost 2 years ago now! And we still recommend them to everyone who asks!

3 months ago

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Desalyn Spencer

Great moving experience. Very professional and they made me feel like a TRUE FRIEND indeed. 😊

3 months ago

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Leigh and Bob Adams

Courteous, respectful of our belongings, would recommend to anyone!

3 months ago

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Todd And Lena Elkins

Friendly and easy to work with!! Very satisfied with the service.

3 months ago

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Katie Perkins

Great company that will get back to you! Movers were nice and fast (but careful). Will use again!

4 months ago

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David Marcin and Stella Walker and Douglas A. Wise

Everything about the move went very smoothly and just as described

4 months ago

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Michelle Hollingsworth

Great experience! Furniture and boxes handled with care.

4 months ago