5.0
9.6
Overall Score
Author: Kaitlyn Short
Hero Moving & Storage is a full-service moving company based in Waipahu, Oʻahu, dedicated to providing smooth, stress-free relocations across the Hawaiian Islands. Whether a move involves transitioning to a new home, relocating a business, shipping a vehicle, or handling an inter-island transfer, the company brings professionalism and genuine care to every step. Their team is known for treating each client’s belongings with respect while maintaining efficient, dependable service from start to finish.
What truly sets Hero Moving & Storage apart is the combination of local island expertise and comprehensive moving capabilities. Navigating inter-island logistics, port schedules, and container coordination can be challenging, but their experienced crew handles these complexities with ease. They tailor every move to the client’s needs and offer a full suite of services, including packing, crating, storage, and vehicle transport. This personalized, solutions-driven approach helps ensure a seamless moving experience, whether staying on Oʻahu or relocating between islands.
The company’s foundation is built on decades of industry experience and a commitment to exceptional service. Founder and President Gabe Gross began his career as a mover more than 20 years ago, bringing firsthand knowledge and a deep understanding of what customers truly value. Under his leadership, Hero Moving & Storage operates with strong community-oriented values, focusing on reliability, trust, and a mission to make a positive impact on every move.
Local and inter-island moving is one of Hero Moving & Storage’s core strengths, and it’s a major reason homeowners and businesses throughout Hawaiʻi rely on them. Moving within the islands presents unique challenges from navigating narrow neighborhood streets on Oʻahu to coordinating shipping containers, barge schedules, and port logistics for inter-island transfers. Hero Moving & Storage understands these complexities better than most, thanks to years of hands-on experience serving customers across the Hawaiian Islands.
For local moves, their team focuses on efficiency, careful handling, and smooth transitions. They take the time to understand each client’s specific needs whether that means accommodating a tight schedule, protecting fragile items, or managing multi-stop moves. Their familiarity with local neighborhoods, building regulations, and island infrastructure ensures fewer surprises and a more predictable move.
Inter-island moving adds another layer of difficulty, but Hero Moving handles everything from planning to execution. They coordinate container loading, secure the items properly for ocean transport, and ensure everything is delivered safely to the destination island. This helps clients avoid the stress of dealing with shipping companies, port requirements, and paperwork alone.
For seniors, military families, renters, or homeowners preparing for a big transition, this service removes the uncertainty that often surrounds moving between islands. Clients receive reliable communication throughout the process, clear timelines, and a team that treats their belongings with respect. In a region where inter-island logistics can be overwhelming, Hero Moving & Storage’s expertise allows customers to enjoy a smoother, more confident relocation.
Full-service packing and crating is a standout offering from Hero Moving & Storage, designed to take the stress and time commitment out of preparing for a move. Packing is often the most time-consuming and physically demanding part of the moving process, but Hero’s trained professionals handle it with precision and care.
Their team uses high-quality packing materials, including reinforced boxes, protective padding, shrink wrap, moving blankets, and custom crating for high-value or delicate items. Whether a customer needs help with an entire household or specific fragile items like glassware, fine art, electronics, or antiques, they approach every packing job with skill and attention to detail.
Custom crating is particularly valuable for items that don’t fit typical packing guidelines. Hero’s crews build or provide durable crates that secure fragile or unusually shaped belongings against damage during transport—especially important for inter-island shipping where items may experience additional movement during ocean transit.
Beyond materials and techniques, the biggest benefit to customers is peace of mind. Many homeowners worry about items breaking, shifting during transport, or being improperly secured. With Hero Moving handling the packing, clients can feel confident that every item is organized, labeled, and protected for the journey. This also reduces unpacking time because items are boxed logically and efficiently.
Full-service packing and crating is especially beneficial for busy families, seniors, or anyone who doesn’t have the time to pack their home safely. It also minimizes the risk of injury by keeping clients from lifting heavy items or awkward furniture pieces. Overall, this service ensures a safer, faster, and more organized move from start to finish.
Hero Moving & Storage provides commercial moving services designed to help businesses relocate quickly and with minimal downtime. Business moves require a strategic approach with equipment, furniture, files, and technology must all be relocated securely and efficiently to avoid disruptions to daily operations. Hero Moving’s experienced commercial team is trained to manage these needs with professionalism and precision.
They work with a variety of business types, including offices, retail stores, medical practices, educational facilities, and small commercial operations. Before the move begins, their team develops a customized relocation plan that accounts for inventory, packing needs, disassembly and reassembly of furniture, and the safe handling of sensitive equipment like computers and electronics.
One of the biggest advantages of using Hero Moving for commercial relocations is their ability to work around a business’s schedule. They can conduct moves during off-hours, weekends, or specific time windows to ensure downtime is minimized. This flexibility allows businesses to stay operational and avoid revenue loss during the transition.
Another benefit is the careful organization and labeling system they use. This ensures that every item arrives at the new location in the correct department, room, or workstation. Their crews are trained to handle heavy equipment, load trucks safely, and coordinate transportation between locations without delays.
For business owners, this level of organization and expertise means fewer disruptions, less stress, and a faster return to full operation. Whether relocating within the same building or moving to a new island, Hero Moving & Storage offers a streamlined, reliable process designed to protect business assets and maintain productivity.
Vehicle shipping is a major convenience offered by Hero Moving & Storage, especially in Hawaiʻi where inter-island transport and statewide moves often require shipping cars, trucks, SUVs, and other vehicles. Managing vehicle transport on your own can be complicated due to paperwork, port rules, scheduling constraints, and coordination between shipping carriers. Hero Moving simplifies the entire process by handling these logistics for clients.
Their team helps customers prepare the vehicle for shipment, including documentation, inspection, cleaning requirements, and safety guidelines set by the shipping ports. They coordinate delivery to the appropriate port and manage the scheduling needed to ensure timely arrival at the destination island. This service is especially valuable for military families, students, snowbirds, and residents transitioning between Oʻahu, Maui, Kauaʻi, or the Big Island.
For clients relocating long-distance or inter-island, shipping a vehicle through a trusted moving company eliminates the need to work with separate carriers. Hero Moving acts as a single point of contact, which reduces stress and ensures that both household goods and vehicles move in a coordinated timeline.
This service is helpful not only for personal vehicles but also for business fleets, motorcycles, or specialty vehicles. By handing off this often-confusing process to professionals familiar with island shipping systems, clients save time, avoid errors, and gain peace of mind. Hero Moving ensures vehicles are handled properly and reach their destination safely, making relocations more seamless and efficient.
Hero Moving & Storage offers secure short-term and long-term storage solutions for customers who need a safe place to keep belongings during a move, renovation, or temporary transition. Their storage facility is designed to protect items from damage, moisture, and unauthorized access, giving customers confidence that their possessions are in good hands.
This service is ideal for a variety of situations including: downsizing, staging a home for sale, consolidating items before an inter-island move, or simply needing extra space due to timing gaps between move-out and move-in dates. Items can be picked up directly from the client’s home, securely stored, and then delivered when needed, eliminating the hassle of transporting items to a storage facility.
The storage units are monitored, organized, and carefully designed to prevent damage to furniture, electronics, and other valuables. Unlike self-storage units, where customers must pack and load their own items, Hero’s professional team handles all transportation and placement, ensuring everything is stored safely and efficiently. Boxes and furniture are wrapped, padded, and arranged to reduce strain or shifting.
For customers who need flexible timelines, the ability to extend storage as needed is incredibly helpful. Whether storing items for a few weeks or several months, Hero Moving provides a convenient, secure solution that aligns with the flow of the moving process. This integrated moving-and-storage approach allows clients to handle all logistics through one company, reducing stress and simplifying coordination.
What truly elevates Hero Moving & Storage is their experienced, community-driven team. Led by a founder with over 20 years in the moving industry, the company is built on firsthand knowledge, strong values, and a genuine desire to help people. Every mover is trained to handle belongings with care, communicate clearly, and provide friendly, respectful service.
This professionalism is paired with a deep commitment to local values. The team operates with the spirit of aloha which includes prioritizing honesty, reliability, and treating customers like neighbors rather than transactions. Their understanding of local culture, island geography, and community needs plays a major role in their service quality.
Clients benefit from a team that goes the extra mile, whether by helping with challenging logistics, offering helpful recommendations, or ensuring fragile items are protected. They understand how stressful moving can be and work hard to create a positive, supportive experience from beginning to end.
An experienced team is especially important in Hawaiʻi, where factors like inter-island shipping, multi-level homes, tight roads, and climate conditions require specialized knowledge. Customers can feel confident knowing their move is handled by professionals who are not only skilled, but genuinely care about delivering exceptional results.
Hero Moving & Storage primarily serves customers within Hawaii. While this allows the company to specialize in local expertise, it also means they may not be the ideal choice for clients needing long-distance or mainland-to-mainland moves. Customers relocating outside of Hawaii may face additional coordination requirements or need to pair Hero’s services with a mainland carrier.
Some service details, such as precise storage pricing, specialty item fees, or long-distance coordination requirements, may require direct inquiry. This is common in the moving industry, but it can be a drawback for customers who prefer full online transparency before reaching out.
Hawaii’s unique climate and occasional severe weather can impact timelines, especially for moves involving ferries, ports, or ocean freight. While Hero Moving & Storage does its best to adapt, some delays may be outside of their control due to island logistics.
While Hero Moving & Storage covers core residential and commercial moving needs, they may not offer every niche service that larger national companies provide such as: widespread interstate hauling, specialty climate-controlled long-term storage, or advanced corporate relocation packages.
Hero Moving & Storage stands out as a dependable and customer-focused moving company dedicated to making relocations throughout Hawaii as smooth and stress-free as possible. With a strong commitment to professionalism and care, the company consistently delivers services that reflect both expertise and genuine respect for the belongings and needs of each client. Whether handling a simple residential move or a complex commercial project, Hero Moving & Storage brings confidence and clarity to every step of the process.
What truly sets the company apart is its people-centered approach. From careful planning and thorough packing to safe transport and timely delivery, the team prioritizes communication, trust, and reliability. Their willingness to adapt to unique household requirements, special items, and logistical challenges helps clients feel supported and well cared for, no matter the size or distance of the move. This dedication to service ensures that every customer experiences a relocation that is handled with attention, skill, and courtesy.
For anyone preparing for a move in Hawaii, Hero Moving & Storage offers the reassurance of working with a team that understands the island’s unique challenges and opportunities. Their professionalism, efficiency, and local expertise make them an excellent choice for achieving a hassle-free transition. With Hero Moving & Storage by your side, you can look forward to a moving experience that prioritizes safety, quality, and peace of mind.
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