United Nation Van Lines

The entire United Nation Van Lines package is built around making their customers feel like they are getting the best service and giving them exactly that. You get the best customer service from both the movers as well as admin support people. My conversations with everyone from the company was always pleasant and fruitful. Their vehicles are clean and well maintained so your boxes and furniture will survive the trip in good condition. They also put a lot of emphasis on punctuality, making sure they pick up and deliver on time. If I could make one criticism or suggestion, I would say they could reduce their prices. However, I would still pay these rates because I love the end result. 5 stars.

We needed a good moving company to help us make our move from New York to Memphis, TN and United Nation Van Lines was suggested to us by more than one person. They have certainly proven themselves worthy of recommendation to us with their performance. We found them to be extremely professional and very trustworthy. The movers handled our things with a lot of care. I am very happy with the price they charged us, too. All the work that they did was well worth the cost. I am not very sure what other companies do because this was my first time hiring pros but I am impressed either way. Just as they were recommended to me, I am recommending them to you.

I have been hiring movers for many decades now, from my very first home purchase to interstate moves, international transfers, and business relocations. In all this time, there have been only a handful of companies that have really stood out for me and United Nation Van Lines is one of that select few. They made a very deep impression on me with their commitment to not just getting things done but to getting them done right. There is a common thread to all my interaction with this company’s staff – they are always interested in knowing whether the customer is not only satisfied but actually pleased. They do things with speed, accuracy and always maintain a high level of care. I recommend them.

I have been using United Nation Van Lines for a few years and I would never use another moving company if they were available. In all these years, they have never managed to lose a single box or item, have never damaged all the furniture in my homes, no matter the size, and never overcharged me for their superb service. The other thing is that they are never late. Not when they arrive on moving day, not when they completed the loading on time, and never with delivery. It is always a pleasure to deal with their admin people as well. Very polite and eager to help. Their competence really puts many other moving companies to shame. 5 stars.

This review for United Nation Van Lines was inspired by their really impressive performance when they helped us move our 4 bedroom, two floors home in Fort Lauderdale, FL to a penthouse apartment in Baltimore, MD. The move obviously involved a heck of a lot of boxes (in the dozens). Besides that, there were large appliances which were fragile, too. Not a single thing anywhere was broken or damaged. That really made for a very pleasant move in itself. It was helped along by the fact that the moving men were friendly not to mention very adept at their jobs. The entire house was very happy with the service. We rate them 5 stars.

I decided to leave a quick review to let the world know that United Nation Van Lines is the best! The sales rep walked me through the first steps of hiring and choosing the right package to save the most money. She was very open about how they charge, too. I loved that the movers arrived early and began work instead of waiting about. They have delivered no and everything is in one piece. Just reiterating that they are very good at what they do. 5 stars all day.

This review covers the interstate home move that I hired United Nation Van Lines for recently. The job involved moving my home from Florence, SC to Waukegan, IL. My old home was a pretty tough place when it comes to moves because the rooms were small and the corridors more narrow than the norm. That meant a lot of big appliances and furniture could not be moved upright and had to be carried at an angle. The boys from United Nation Van Lines handled all this easily and did a great job. Despite the hassle, they finished on time and were able to earn this 5 star review.

After hearing such bad things about movers in the past (but never having hired them myself), I was pretty apprehensive when I had to move from Maryland to Florida for my new job. I settled on United Nation Van Lines because my online research showed that they have made a name for themselves by doing a great job for what seems like thousands of people over many years. My experience matches most of those reviews in that I can’t find a fault with their performance or service. They are the best option for good and smooth move. I would rehire again.

Another 5 star rating from a loyal customer who has been hiring United Nation Van Lines for years. I have never seen their performance standards fall in all these hires, despite using them almost a dozen times already. They have been able to match the needs of our growing family with ease, still delivering with the same speed, nothing damaged or lost. This job involved moving our things out of a condominium in Chicago, IL to a 4-bedroom house in Castle Rock, CO.

5 stars and three cheers for United Nation Van Lines! I hired them to move my mum out of her retirement home in Queens, NY to our home in Oak Ridge, NC. I think its way more convenient and safer to have her here. She, of course, did not have that much stuff since most of it was here already. Still, with older people you need a lot of delicacy in handling situations and that was what we got from United Nation Van Lines. She was very happy with the movers and called them ‘sweet’. Very happy. I recommend United Nation Van Lines.

Our 3-bedroom house was being renovated so we wanted to place some items in storage and the rest in a temporary rental home. We hired United Nation Van Lines, the same company that had moved us into that house about 6 years ago. They have clearly grown since then, which is expected considering how well they conduct themselves and the work quality. Naturally, we paid a pretty penny for the move. Well worth it! We will be rehiring for the move back in about 2 months’ time. Full marks from us.

I am glad that United Nation Van Lines was suggested to me when I was looking for movers to move from Texas to California. My 2-bedroom house was getting too small for the 3 of us and I figured we would make a road trip of it with the moving company handling all the bulky items. It turned out to be the perfect plan since United Nation Van Lines is simply fantastic! I don’t think we could have done a better job of moving had we decided to do everything ourselves! A lot of care went into ensuring all our boxes were packed and secured properly. I have no problems recommending this company.

An outstanding moving company that showed us how good movers can actually be if they cared about their customers. Out of the 5 times that I have hired professional movers, this is literally the only time that I am left completely satisfied with the results and the price. Their on the job performance was simply awesome. I would be willing to pay higher for such service if it was guaranteed in advance. I think with United Nation Van Lines, it is. They have my vote!

My parents asked me to use United Nation Van Lines because they have trusted them with their own moves a number of times over the years. I took their advice and dropped my regular movers. First thing that got me was that their prices were significantly lower than what I had been paying before. Secondly, the service and attention to detail were either the same or slightly better. In light of that and considering that they were right on time for pickup and delivery, I don’t think I will be using my old movers again. A very good move.

We settled on United Nation Van Lines when moving to South Carolina because the customer service rep was so helpful every time we spoke to her. It made us use them despite a slightly higher quoted price, which did not magically inflate after they had our stuff like it does with some other movers.

DO NOT USE - PRICE GOUGING, MISMANAGEMENT, DECEPTION, POOR TIMELINESS, UNFULFILLED SERVICES Using them for our out-of-state move from Seattle to San Francisco was one of the worst experiences of my life. I kept a detailed list of all our grievances regarding the move that spans many pages. I'll try my best to summarize here: • The original quote that they "reel you in on" is predatory — we ended up having to pay thousands above the estimate (despite, ironically, ending up moving fewer items than were listed in our 800 sq ft estimate) • There were constant delays on their end with poor/little communication • When the mover finally showed up, the first thing he did was to attempt to change our estimate from 800 to 1200 sq ft — adding an extra $2000. This is despite the fact that when we spoke with two other folks from United Nation Van Lines (the salesperson and the QC person), they said our item list would easily fit in 800 sq ft — the QC person even suggested we had room for more! We ended up being coerced to negotiate it to 1000 sq ft — adding an extra $1000. Our mover said we could dispute this after the move was finished (spoiler alert: we couldn't). • Rather than actually measuring the space our stuff took up in the truck, the mover pulled out a calculator and showed me a number: 983 sq ft. When I was skeptical about the number and asked for him to measure, he acted in a rush and said that we would remeasure once our stuff was in San Francisco (spoiler alert: he didn't and we were forced to pay). • Our mover lied about when he would arrive at the destination. After missing the first arrival date (without proper communication), he actually called to tell us he would show up the next morning. He didn't show up. The next day, someone else from United Nation Van Lines called to tell us that our stuff is arriving the following day — a day we had warned the them ahead of time would not work (our new apartment had a strict rule that two tenants could not move in on the same day). They said if we couldn't do that day, we would be charged upwards of another thousand dollars. Their(!) mismanagement and poor timeliness would be the reason why we(!) had to pay. • One might think: maybe they had a reasonable excuse for these delays? Well, I actually packed up some Apple Airtags in my moving boxes to track where my stuff was. I noticed that one of the delays, which the company did provide a reason for, was a "pitstop" at a CASINO (!!!) for more than 6 hours. This casino was not right off the driving route — it was 12 miles away from the 5 freeway. • When my mover finally showed up, he came alone in the same truck that he picked up our stuff in. They added an additional $650 fee for a shuttle service in SF because they said that truck would be too big to drive in San Francisco — apparently there were rules against large trucks. However, we didn't get a shuttle, the truck that arrived was the same license plate! So the truck we didn't get charged for in Seattle, we got charged for in SF. • Because he showed up alone, I, the one paying for movers to move my stuff, had to help carry our heavy items. My back did not feel great the next day... Additionally, our bed frame did not fit in the elevator and he said he didn't have the tools to disassemble it. Rather than helping us figure what to do, he hastily got us to sign the form agreeing that our stuff was received and bolted out. He didn't even unpack a single thing for us — he left it all wrapped in moving blankets and fled. • As he was leaving, we asked about remeasuring as he had promised. His response: "Deal with the company! I am just the driver! Deal with the company!" • We tried to deal with the company. Every time we try to speak with them about these issues, it is frustrating, stressful, and hopeless. The claims site they pointed us to does not handle claims of our nature — only claims citing damage. When we tried to speak with a manager about our case, they would not give us a number and said that they would call us. They never did. PLEASE DO YOURSELF A FAVOR AND AVOID!

United Nation Van Lines Not To Be Trusted. United Nations Van Lines contract implies delivery will occur no more than 17 business days following my contacting them to request delivery. I contacted them on August 30, 2021 stating that my house is ready on September 8, 2021 and I am ready to receive my furniture. Now they are saying that I requested delivery as of the 8th which I did not. Today is October 2, 2021, 24 days post contact, and United Nations Van Lines will not give me a date for delivery. They have stated that DOT allows them 30 business days, which I don't believe to be true. No where in their contract does it state that they have 30 days in accordance with DOT compliance. United Nations has failed to communicate its' intentions, and is out of compliance with the intent of their contract. They have my money, and my belongings are being held hostage.

Deceit is built into every element of this company, get you hooked with a low estimate, get a securinty deposit of thousands, get a truck too small for the load, get into your house with crew and boxes and announce that the estimate must be recalculated. This for us increased the cost from about 12k to about 20k. We could take it or leave it, too late for getting the deposit back. This is a mid stream hostage situation. Too committed to timing to start over. Contract is binding on client, but has a list of spaces for the mover to add more costs after getting posession of your stuff, which is illegal. Never on time, said about 7 days to move us, took the max of 17 days, which had us camping out for 2 weeks in a house without furniture. Showed up half a day late on move day. Never on time, very hard to get on the phone, some abusive on the phone,, never call back. Lied about costs of mid stream recalculation saying it was same per unit as the original, but they added a surcharge for everyghing beyond the original estimate, which was their intentional underestimate. They owe us thousands in refund due to this. They broke fine china by putting it flat in the bottom of boxes and putting heavy objects on top, crushing various china platters and cups. They broke plates, platters, glass in the china cabinet and framed pictures, cups, glasses, a clock, the Tiffany lamp, most floor lamps sprung from the base and wobbly, a wall clock, a padded antique rocking chair which they abandonded and did not move, and bent a frying pan, to name a few. We have about 100 pictures of damage which i will try to attach to a subsequent post. The consumer affair web site is a fraud, and that is what led us to this horrible company. They dumped clothes into the wardrobe boxes without hangers, packing suits and good clothes into a mashed mass, and on occasion mixed other stuff in the clothes. They lost the key to the china cabinet, broke some of the glass in that cabinet, and broke the leaded glass Tiffany lampshade, the most valuable object we had, by pressing the edges hard down across a metal pipelike base without padding. Their liablility for a $300 lampshade is $0.60 per pound, so if this weighed 5 pounds and they paid you wou,ld get $3. I paid $175 in the contract for the upright piano which they then refused to move so i eveintually paid them $200 more cash on site to get them to move it. They lease trucks and hire contractors for the work. One individual, who i think was an employee, vandalized our stuff by intentionally packing it to break. This was often by putting large china platters in the bottom of a box and piling pots on top with no padding. They bent a fryng pan. The contract employees usually did a good job, but the prevailing outcome of this move was horrible due to the initial deceit of the first sales contract, and the malign and hostile behaviour or the first supervisor (loading) to set so much of our stuff up for destruction. Stay away from these people, do not believe a word they say, and do not rely on Consumer Affairs as an honest reporter.

Please learn from our mistake and DO NOT hire this company. Not only were the movers 3 hours late, they made an absolute mess of our house ( dirt and tape everywhere), but worst of all they told us AFTER they loaded our items that it would be nearly double the original ( itemized!) quote. They claimed we were using more than 1,6000sq feet of the truck. This is Impossible as the house they removed the items from is just under 1,600 sq feet and most of the rooms were empty without furniture before they even got there. Now, it's past the date they were meant to return our items and they have gone RADIO SILENT. They will not return our phone calls or emails, and it appears they have stolen our items. Why else would they avoid all contact and not deliver our items>