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Trinity Relocation Group

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4.7

Overall Score

LAST UPDATED: May 15th, 2024

With over 15 years experience as professional movers, Trinity Relocation Group is not only a full-service moving company, but also a licensed and bonded moving broker. It strives to provide customer satisfaction by making sure that all moving employees and sales reps interact in a professional manner with all clients. All of this is done to ensure that you have a positive moving experience. Whether you are needing assistance with a cross country move or a local move in your small community, Trinity's relocation services should fit your need.

As a moving broker, Trinity is licensed, bonded, and insured through the Department of Transportation. Due to the relationships that this company has with a number of moving companies and relocation services across the United States, competitive prices can be negotiated to help you find the right price for you. Trinity works to advocate and liaison with the moving company that you chose. Staff customer service representatives are on-hand to help with your questions before, during, and/or after your move.

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The Good

  • State-to-State Moving Services
  • Residential Moving Services
  • Commercial Moving Services
  • Do-It-Yourself Moving Options
  • Auto Transport Services
  • Moving Broker Services
  • Packing and Unpacking Services
  • Storage Services

State-to-State Moving Services

Moving between states can be a very difficult and often complicated process. The challenge with these long distance moves is not only the distance, but the communication. Trinity moving teams will help with some of these challenges. If they are not close in proximity to your moving location, a third-party moving company will be hired to take on the move.

Residential Moving Services

If you are looking to move a short distance, Trinity can help you find the team to get the job done. This could be for students needing to move apartments, families needing to move closer to the workplace, etc.

Commercial Moving Services

For business owners looking to move their companies, a number of services are available through Trinity moving teams as well as third-party movers. Interstate, long distance, and international moves are available with options for even more customized services. Trinity offers connections to packing and unpacking services to ensure that this process moves quickly and efficiently. Once all of your business supplies, furniture, and equipment have been packed, storage is also available in case you are unable to start moving into the new facility at the time you move out of the old one.

Deliveries

Sometimes your company may be tasked with the delivery of a large amount of goods. If that is the case, you can hire a moving service to help make this task easier through Trinity. Deliveries can be made to warehouses, retail locations, and can be scheduled in advance. You will want to make sure that everything that you had moved is accounted for once it has arrived as sometimes items are misplaced as they are loaded and unloaded between your home, moving trucks, and storage units.

Do-It-Yourself Moving Options

Let's be real. At times things can get broken during the moving process. If it eases your mind to take care of the packing of your household goods, furniture, and personal belongings yourself, you can opt to only use local moving services for the transportation of your things. Once you have packed everything, a moving crew can come help you load, transport, and unload your things into your new living space. If you are not able to get into your new living space, you can request moving and storage services giving you a place to store your stuff until you are able to move it into your new home.

Auto Transport Services

One of the challenges presented when moving is transporting your vehicles to your new home. This is especially a challenge when you are moving a long distance. Trinity works to arrange the safe, reliable, and timely transportation of your automobile to your final destination. Rates may vary depending on availability and third-party pricing.

Moving Broker Services

As a moving broker, Trinity works to provide a number of moving service options to clients. With over 15 years of experience in the moving industry, it has been able to make connections with a number of moving and relocation services to provide each customer with a number of options. It should be noted that Trinity does not claim responsibility for any damages or changes to contract made after a third party has been hired.

Packing and Unpacking Services

Trinity, along with many of the moving services that it can connect you with, provides packing services to make your move easier. Specific packing services available include, but are not limited to the following:

  • Packing materials — This includes sturdy boxes, packing tape, bubble wrap, moving blankets, etc.
  • Professional packing — Trained professionals will come to your home and pack your belongings to ensure they are packed properly.
  • Customized crating — To make sure that your valuable items are not damaged during the moving process, crating services are made available. This can be a game changer for fragile items. (crystal goblets, china dining ware, antiques, grandfather clocks, etc.)

Storage Services

If you are unable to move into your new housing immediately following your move, you can use storage services. Depending on the company that you end up using for your move, storage facilities and options may be limited. You will need to contact a customer service representative for more information regarding the storage options that will be available to you.

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The Bad

  • Third-Party Involvement
  • Moving Quotes
  • Exceptions

Third-Party Involvement

One of the biggest challenges that Trinity faces is the involvement of third parties. Trinity Relocation Group reviews have mentioned customer frustration when third-party movers cause damages or are delayed and Trinity does not take responsibility. Once the job has been given to a third party, the third party becomes fully responsible for any difficulties with the move. Make sure that you are aware what company you will be working with and what its insurance and damage policies are before finalizing your moving plans.

Moving Quotes

After you enter your information on the company’s website, Trinity will provide a quote. In recent Trinity Relocation Group reviews, customers have shown frustration with the initial quotes they received. The majority of these reviews mention significantly higher final costs than the initial bid. If you are worried about spending more than the initial quote you received, consider having a binding contract written out before having a mover come.

Exceptions

One last frustration that has been mentioned in a couple of reviews is Trinitys' refusal to transport live plants. To avoid any complications or unexpected frustrations with your move, you should communicate directly with those that will be facilitating your move to see if there are any items that they are unwilling to move for you.

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The Bottom Line

If you are looking for a moving company, using Trinity Relocation Group may be a good fit. Though it does not guarantee its own moving services for your move, it will connect you with recommended moving companies to address your moving needs. If you are not comfortable with having an unknown moving company come and move your personal things, you may want to look elsewhere. As you will not have control over which moving company sends a moving crew to help you with your move, hours of arrival, departure, and delivery are not guaranteed. We recommend getting a quote from Trinity Relocation Group as well as other quotes from a couple of other local movers to make sure that the cost is within your budget and you are receiving the best service for your money. Pricing may differ depending on which city you are living in and moving to, so don't be afraid to really reach out to see what is available to you. Your moving experience is in your hands, good luck!

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Star Rating

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3.1

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89 Reviews

Review Breakdown

5 grade

48%

4 grade

3%

3 grade

0%

2 grade

1%

1 grade

47%

Sentiment Criteria

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Quality

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Virginia Wilson Windham Center, ME

It was easy and safe to initial contact and set up everything. The delivery crew was on schedule and the packing was done professionally and timely. This all same applies to the delivery that took place within the agreed time window. The most amazing part is that they were easily the least costly of the four or five firms that I received quotes from.

3 years ago

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Greg Howard Spring Hill, FL

Excellent service! Trinity Relocation Group helped me in the very last minute and were there in a very short time given! Very professional and friendly. Thank you guys for moving me into my new flat. I shall highly recommended you to anyone in need of moving. But a small suggestion kindly train you drivers more as their driving skills could have damaged by furniture.

3 years ago

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Stephanie Rowlands Johnstown, PA

We've used Trinity Relocation Group twice and it was a very transparent, efficient, and professional experience each time. The friendly team took great care of our belongings and worked very quickly. Tom was very responsive with communications and was able to set up our move immediately. We were charged a flat hourly rate with no extra surprises. What more could you ask for!

3 years ago

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Cameron Curriie Silver Spring, MD

Didn't have great weather on the morning of the move but even though they were a little late they came in and were fast and efficient. All of my stuff was wrapped with extreme care. Dis-assembly and re-assembly of my furniture was done efficiently and with care, not sloppily thrown together.

3 years ago

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Averie Brock Spring Hill, FL

These guys just blew my mind! Not only they were the most professional managers I have dealt with, I was extremely impressed by Mike and his team for being so efficient, punctual, and over-the-moon courteous. We were very pleased with their service and would definitely recommend them to anyone.

3 years ago

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Jason Mchugh Redford, MI

The day you are shifting is the hectic ones you need someone who can help you with move. My brother recommended me these movers company and I am happy with their timely service. It was a professional and a great work. I recommend the movers to all.

3 years ago

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Randy Williams Chandler, AZ

I am grateful for their help and would highly recommend these guys to anyone who wants the job done right! I am going to be a repeat customer and am going to ask specifically for them to come out again. They really went above and beyond to help! Thanks, guys for all your hard work. Thumbs up for the great move ahead. Highly recommended.

3 years ago

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Duane Marler Estacada, OR

I found these guys on Google and after cost comparing over 7 other moving companies, they offered by far the best price. They responded to my inquiry about getting a quote via email very quickly and were very clear about how they charge. They booked my move and make sure to provide me with all the comfort. Highly recommended.

3 years ago

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Kerry Lincoln Queens, NY

They did a great job; they were very timely, professional and friendly. There were never any issues, slow-downs, not even the slightest comment about the snow. Thank you guys for your amazing help. I really recommend this company for your next moving.

3 years ago

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Matthew Hopper Queens, NY

They did a very good job, and it was done within a very short time. They were extremely professional, polite, and helpful! The packing, loading, offloading and arrangement of everything was perfectly carried out with great care nothing was damaged. I recommend this relocation company.

3 years ago

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Christopher Spear Wichita Falls, TX

I cannot say enough good things I have encountered while working with these movers. The team of 3 movers came to my place to move my stuff which was already packed by me. The took around 30 minutes to load the truck and around 45 minutes to unload the truck. everything was settled at my new place without any damage or any other issue.

3 years ago

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Brandon Readenour Canton, OH

These guys were super professional and on time and started working without wasting time. The manager and his crew were extremely professional and got the job done quickly. I will definitely be using this company again in the future. I'm super happy with their service and would recommend them to anyone in need.

3 years ago

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Jason Williams Riverview, FL

Amazing service from these guys! My friends referred us these movers and our experience was wonderful. They sent 3 men who showed up on time, worked very hard, efficient and took great care to make sure nothing was broken or damaged. I loved their service will recommend it to my friends and family.

3 years ago

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Steve Shaw Omaha, NE

All I can say is that I'm truly impressed by the quality of service this great moving company did. A great job. They packed everything so carefully. All my belongings arrived in great condition. This company does what it is supposed to. They follow your instructions too. I couldn’t have asked for more.

3 years ago

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Marida Wadsworth Lebanon, NJ

The team really did a fantastic job with my relocation. The price was spot on and the movers were on time and they got everything packed up and moved quickly and efficiently. I can’t tell you how great they really are until you find out for yourself.

3 years ago

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Ruby Martínez Richmond, VA

This move was so easy and there was very little for us to do because they made sure all of our stuff was handled with care and taken care of from the very beginning to the very end. I highly recommend using Trinity movers for all your moving needs.

3 years ago

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Brittany Josephine Falling Waters, WV

I felt comfortable with the moving team from the beginning so we decided to make our reservation after our house went in escrow. At the pickup which i will say did occur 2 hours later than had been communicated the men were uniformed, professional and worked with the speed of seasoned pros.

3 years ago

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Shawn Cole Roanoke, AL

The moving guys were extremely fast, polite and guarded. They wrapped our all goods, belongings and furniture as if they were their own. The delivery was made on time as well. I was so impressed at the level of professionalism and efficiency displayed by this company at every step of my relocation.

3 years ago

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Kody Edwards Homestead, PA

They packed our stuff efficiently and moved everything from third floor to their truck and relocated to our new apartment without any hesitation. The movers arrived early, packed and wrapped everything quickly and left within a very short time with all my things in my new house.

3 years ago

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Tanny Bradley Starbuck, MN

Not only did they offer a better quote than other movers I called but they also went out of their way to adjust everything in the schedule according to my needs. The movers made the process painless. I've referred them to friends and have only heard glowing experiences. I will definitely use them again in the future.

3 years ago

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Russell Pritchard Chandler, AZ

The movers were incredibly thorough and sent the occasional text and email followups pre-move to make sure all was taken care of. On the day of the move, the three guys in the crew were great as well. They were very quick, organized, great personalities, and got the job done for a better price than we found anywhere else.

3 years ago

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Matthew Prestwood Boston, MA

They made sure we were all settled before they headed out and I felt like we were in such good hands the whole day. Not a scratch on anything. They were just a bunch of really nice guys who love helping people move. Their quote was cheaper than any other I received.

3 years ago

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Travis McMahan Kent, OH

The service was awesome. The booking started out with me adding in the number of specific items that I had in order to get a quote. That was pretty helpful. The movers arrived on time and managed to finish the move on giving time. I recommend the movers to all.

3 years ago

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Jeremy Chandler Omaha, NE

Everything was delivered unharmed by the professional team of these movers, which was a big concern for me. The move went exactly as they had specified it would, and I am very grateful to Trinity movers for hiring such a professional crew of guys to handle our furniture.

3 years ago

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Coulier Jonez Canton, MI

Getting a quote from them was easy as well. I just gave them a list of everything I had and they gave me a quote. Their people were very nice, they came, picked everything up, wrapped everything and made sure everything was nice and safe. So I decided to stick with them.

3 years ago

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James Bingham Lake Orion, MI

Relocating is stressful enough and the team made it possible to not have to worry about how my stuff was going to get to my new location. They worked with me through some issues out of my hands and took care of all my stuff, making sure all furniture was properly wrapped for my long distance move.

3 years ago

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William Smith Brownsville, TN

Communication was always very clear and responses were prompt. The company has been very reasonable to work with to come to resolution. Very professional, very clear communication. Very thorough, conscientious and courteous I definitely recommend hiring these guys for your next move.

3 years ago

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Jeanne Prejean Schaumburg, IL

Thanks to Sales representative for taking exceptional care of me and my things throughout the entire process of this move. It was very stressful for me but Trinity movers came when they said they would, sent a competent team, and packed everything that was for storage. I would most definitely recommend movers!

3 years ago

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John Crandall Fishers, IN

We got the biggest container they have and for our move and it was very good and just the size that we needed. All the people at Trinity Relocation that helped us, the driver that delivered the container, and the driver that picked it up were so nice. The delivery was arranged so quickly after talking to representative. Overall a great experience.

3 years ago

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Angela Dennison Sanford, ME

This was the perfect way for me to store my things and I couldn't be happier with the service. The Trinity movers are the best movers in the town. Thaw whole team of movers was professional and did a great job moving my things carefully and quickly. The quote price was great as well as their service.

3 years ago

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Allison Adams Lake Zurich, IL

I would without a doubt recommend this moving company to anyone seeking storage and moving. This is way more convenient and very competitive price-wise compared to any other companies in my area. I am happy to see all my things in intact shape and packed with great care. Thumbs up for the great team.

3 years ago

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Sarah Evans Bellevue, WA

This is the third time we have moved with Trinity Relocation movers and will only use them in the future too. They are the best from start to finish and could not make it easier for the person moving or the parents of the person moving. What I like the most is their team communication and how professionally the team does things.

3 years ago

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Alicia Renney Salt Lake City, UT

I'm happy with the outstanding service provided by Trinity Relocation Group and their team. They were very helpful and patient and stayed engaged and involved throughout the movie. They are just the best movers. Looking forward to using their services again to help me move in the future.

3 years ago

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Denise Navarrete Upton, MA

I am truly a frequent user of this mover company. They always offer me the best services. For all my belongings, I trust them. They update me with all the information. Try this and you will not regret it if you are searching for a reliable mover operation.

3 years ago

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Angela Adams Minnetonka, MN

They care about things as if they are theirs, what I loved about them was they are so caring and professional in their work. They work with all their efforts and try their best to make their customers fully satisfied with their services. I would like to recommend them to everyone looking for a moving company.

3 years ago

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Stephen Jones Tampa, FL

I just moved to my new place and I moved my piece of furniture through this company. Because of their good service and how they treated my belongings. These people are so amazing you all need to at least try them once so you can avail the best service by the best company and team thanks team for making my trip successful.

3 years ago

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Christie Sanchez Saint Paul, MN

I really appreciate the professionalism, care and attention to detail shown Mike and the moving crew in arranging and carrying out my move to storage without a hitch. They didn’t damage anything in move, and there were no hidden fees.

3 years ago

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Taylor Hamrick California, MD

Matt was very helpful and always responded to my questions promptly either by email and/or telephone. From start to finish they kept the headaches to an absolute minimum, which was their main promise on our initial call. I can't thank them enough. It was a joy from the first contact until the last day they left at the end of their job!

3 years ago

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Clint Williford Clarksville, MD

I just sit their and watch these guys working. I don’t have to move a single item they did everything by themselves. Really great service by these guys. They have some amazing professional workers who know their work to fullest.

3 years ago

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Jerry Holland Kirksville, MO

This is the second time that we’ve moved with Trinity Relocation Group. We originally chose them over another moving company on long island because the salesperson seemed was knowledgeable and confident in their services. Our stuff arrived to our new home damage free and with no stress at all. Thanks, you guys were great.

3 years ago

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Tammy Elfort Seaford, DE

Trinity Relocation Group did an incredible job helping me move into my house. Very friendly and professional. They went above and beyond with the move and were able to finish the move under the initial estimate. My furniture was too loaded and expensive yet close to my heart. But they managed well and everything went perfectly well.

3 years ago

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David Bussotti Ardmore, OK

Between Tom organizing over the phone and John, Tony and Lloyd with the move, these guys were so professional, timely and efficient. I was truly impressed with how they wrapped all my furniture in blankets or plastic to ensure a safe move. I will definitely be using Trinity Relocation Group for my next move and recommending them to my friends in the area!

3 years ago

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David Britton Clifton Park, NY

The movers were extremely professional and efficient. Movers arrived on time. Total move took less time than i anticipated, and they made certain to ask me where i wanted things moved rather than just unloading and leaving. I will definitely use these movers services for my next move.

3 years ago

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Jon Golub Minneapolis, MN

The movers themselves were really great guys and got the job done in record time. They were careful with the fragile stuff and super personable and fun to talk to. All in all, I had such a great experience with these guys and would definitely use them again and would recommend them to anyone.

3 years ago

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David Carson Miami, FL

They came on time, took apart my furniture and handled my items with care. Proper packing and wrapping the stuff. Making sure everything goes well and nothing got stolen or broken. They were patient and hard workers.

3 years ago

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Kyra Sikora Portland, OR

This company is a complete scam in my experience. They promised they'd move me on one day, then the movers never showed, and then on another day, the movers didn't show AGAIN. Customer service had no idea what was going on at any point in the process, and they never gave me a straight answer as to what happened. I finally (and thankfully) cancelled my move with them.

11 months ago

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Nikki DeHollander Birmingham, AL

This company gets zero stars in my book. First off, do not believe ANY of the verbal promises made on arrival time of your items. I was told signing up 14 days max. Then, three additional "customer care team" reps stated 14-days max, but more likely 10-12 because I was on a "common route." There is no communication from Trinity once your items are gone. No return emails, no return calls, and the agents do not have voicemail. The movers texted on the 29th day stating first they would arrive on day 30 between 12-4 p.m. Then it was 8:00 a.m. 8:00 a.m rolls around the next day, and to no surprise, no movers. WE reached out to them and they stated they had broken down in Arkansas, which is 7 hours away. So, then it was 6:30-7. These guys showed up at 10:30 on a workday. One mover unloaded from the truck, but was missing as the other mover, myself, and my sister moved everything in. Why did I pay movers if I am moving items inside? My sister and I did the bulk of the work. Every last box arrived up side down. I am afraid to look. My midcentury tv console was broken beyond repair and it was wrapped up tight with two moving blankets. Unreal.

1 year ago

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Travis Dacus

I called Trinity Relocation to move from Houston to Florida. They gave me a quote that was too good to be true. I even asked the representative, Jaimie, why it was so low. Later on, I added more items and my quote doubled to about 8,800. This to me was more normal. For over a month, I called multiple times about when my furniture would be delivered upon pickup. I kept getting the same answer, “we will let you know sooner to our arrival”. Arrival day came and their third party, Jackson Movers, showed up. They added another $2,000 packing fee immediately. Then, the driver said he could get me my furniture at the fastest in 3 weeks but it could take 2 months. I was shocked!! No one told me this. I was then told that I could pay an additional $12,000 cash to get it within 5 days. I had to do this, as they literally had all my furniture. When they came to deliver my furniture, I was told their truck was too big to park outside my home, so I had to pay another $2,400 for a shuttle fee. Once inside, I had to pay a $400 stair fee to have 3 mattress carried up. They refused to bring the pool table slates up. I had to do that with a friend. I asked if they could help me move a drier to the garage. It was about 7 feet . The driver said he could for another $400. When everything was done, I went from what was an $8,800 context to nearly $27,000. This company is a scam and Jaimie is a crook. Do not use them!!!

1 year ago

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gray c The Colony, TX

Absolutely terrible start to finish. Like everyone else here, I was quoted a low estimate and gone through every piece of furniture that needed to be moved with the Trinity rep on the phone. He estimated our furniture plus 20 boxes being about $3K in total. We packed exactly 20 boxes and yet when the movers came they were “shocked at how much stuff we had” and charged us double the square footage we were estimated. Also, in the agreed upon contract the movers would disassemble bedframes and reassemble them upon arrival. Somehow this wasn’t communicated to the mover who arrived at our new home (alone, not with a team) because he yelled at us and said we lied and took the beds down ourselves and that he wasn’t supposed to reassemble them. He was super mad at us for making him late to his next delivery when it wasn’t our fault a miscommunication occurred. Additionally, they completely lost some of our furniture and broke our biggest TV which was packaged extremely thoroughly, the box looked like it had a bite taken out of it. Every box we had labeled as fragile looked 2x as beat up as the other boxes, some even had new tape holding them together. When I called to try to sort through the issues they directed me to email their customer support. Don’t use this company!!

1 year ago

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David Tashchyan Tucson, AZ

Honestly the experience wasn't bad until I had to pay a fee for changing the move date. I called greater than seven days to let them know I needed to change the date. It wasn't until two days later that I get an email stating the original date. I called again to clarify and this was the first time they've heard of it and the previous employee didn't change or log the change. Now I have to pay a 500 fee for the incompetence of their employees. They eventually changed the fee to 300, but why am I paying a fee for a mistake that they did...

1 year ago