Name: Safeway Moving Inc.
Rating: 4.6

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Samantha Walsh Charlotte, NC

This company is Criminal! Absolute worst experience of my life and they STILL haven't delivered my things after taking possession of them on 10/26/20. I moved from Seattle, WA to Charlotte, NC and did a lot of research on a reputable moving company before making such a long distance relocation. The sales rep that handled my case and sold me on their company completely lied blew a bunch of smoke with false advertising and promises, and did not act with integrity. Not only does the company still have possession of all my things, they haven't even left Seattle after 2 MONTHS. They have insulted me, refuse to refund me any money or release my things so I can find someone else to deliver them over to Charlotte. This company refuses to return any of my calls weeks on end and even has gone to the extent to block my calls. It has been the most stressful and horribly miserable experience I could ever imagine going through on top of living for 2 months across the country without ANY of my things. Lawyers have had to get involved now as well a the Federal Dept. of Transportation. They are under investigation at this point and I pray that no one else ever has to experience what I have with this company. DO NOT USE Safeway Moving Systems LLC.

3 years ago

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Elliot Great Falls, VA

The company made an estimate on our move. We believe they intentionally misrepresented our inventory and underestimated the number of boxes so they could have a lower price than competing movers. They told us they believed the estimate was accurate and said it was binding not to exceed the price and told us we "wouldn’t pay a penny more unless [we] went out and bought five grand pianos.” We did not purchase or add any new items. A week before the move they said the estimate was done badly -- he said that things were entered wrong and they needed to add hundreds more boxes and would raise the price by more than $10,000. They said that would include full value replacement, but then sent a new contract without full value replacement. They then said they wouldn't do full value replacement unless we paid yet another $7,000. They attempted to blame us saying we should have known we would have needed more boxes despite their estimator saying that was the number of boxes we need. How were we supposed to know how many boxes we would need? We believe they were intentionally attempting to defraud us. They told us they are going to unilaterally cancel our move and keep our deposit.

3 years ago

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Dana Elizabeth Wolf Hayward, CA

We had a terrible experience with Safeway moving systems. We scheduled our move a month in advance and had a guaranteed pickup date - which (a week before the move date) they changed to a 3 day window. And then the dispatcher called and said they couldn't hit the 3 day window. We canceled our order, because they couldn't meet, not only their window, but we were not sure based on poor customer service, that they would even meet the next day. We asked for our deposit back, which they are denying, so now have to involve a lawyer. I am appalled that this company doesn't understand what good customer service is, much less, knows how to make up for it - by reimbursing us. I would absolutely never do business with them again and would suggest to their management that they clarify with customers that "guaranteed" doesn't necessarily mean that. I very rarely write reviews, but this is worth any type-A person knowing...they don't hold up to their brand promise: "Stress free, military precision relocation."

3 years ago

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Pedro Carvajal Miami, FL

I had provided a picture and weight of the equipment I needed to be moved. After three weeks of waiting, they showed up and told me they could not move it. Would not recommend.

7 months ago

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Clinton Smith Cheyenne, WY

With their awesome packing materials, my belongings were on a 'joy ride' during the move.

8 months ago

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Nathan Allison Miami, FL

Thankfully, Safeway Moving System was able to step in and save the day. I highly recommend this company!

9 months ago

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Joseph Mario Miami, FL

The front desk provided dependable service and was quite helpful. I also appreciate their service's tracking function. Keep up the good work, guys!

1 year ago

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Alfred Miner Plainfield, NJ

I am really grateful to these movers for making my move so simple. They took care of everything, even packing up my kitchen and loading the car.

1 year ago

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Thomas Howell Canton, GA

They took great care when moving my large, weighty billiard table and made sure it was correctly set up in my new house.

1 year ago

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Harry Jackson Detroit, MI

They took great care to carefully package every item of my expensive art collection so that it would arrive at my new home undamaged.

1 year ago

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Patrick Jack Killeen, TX

I had a large amount of artwork that needed to be moved, and these guys were fantastic. Everything was carefully wrapped to ensure its safe arrival.

1 year ago

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Jason Martin Fuquay-Varina, NC

The moving firm is fantastic! They made the moving procedure simple, and I would recommend them to anyone searching for a top-notch moving company.

1 year ago

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Timothy George New York, NY

I'm so glad I decided to work with this moving business! They managed all of my belongings with the utmost skill and care, even my pricey glassware.

1 year ago

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Andrew Charles Hyderabad, TG

They took great care of my belongings and their customer service was excellent. I also appreciate the transparent pricing and worth paying services!

1 year ago

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Richard Davis

They were professional, organized, and accommodating during the entire process. They made our move more accessible than we thought it would be.

1 year ago

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Ronald Garbutt Miami, FL

Michael expertly managed the glassware, and all the valuables arrived at KY in the same shape. They made my relocation a breeze. Highly recommended.

1 year ago

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Glenn Thomas Plymouth, MA

My beloved ancient typewriter was treated with care by the staff, yet it is my pride and pleasure. It was fully functional when it got there.

1 year ago

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Martin Schneider Mays Landing, NJ

The sturdy boxes provided made it easy for me to pack up all of my books. Thanks to Safeway Moving System and their whole staff.

1 year ago

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John Edwards Troutdale, OR

They have the experience and expertise to safely and efficiently move everything from refrigerators to washing machines. Excellent service!

1 year ago

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Martin Antonio Monroe, NY

These men packed up my house more quickly than an amphetamine-fuelled cheetah. I was in awe of it! They are the top business in the area.

1 year ago

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Micheal Hardcastle Bigbend, WV

Although I've hired other movers before, these guys were by far the best. They took great care and attention to detail when packing my belongings.

1 year ago

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Alexander Scott Baldwin, NY

Kelvin and Michael are true magicians! They efficiently packed and put my belongings in storage, all the while smiling. I’m astonished!

1 year ago

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Jerome Hardy Boston, MA

They were really great movers! All of my belongings were carefully packed and stored by them. They are unquestionably the true MVPs.

1 year ago

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Robert Hardy, VA

If I could give zero (or even negative stars), I would. Safeway Moving is a terrible company that engages in fraudulent and destructive business practices. They completely ruined my move--they overcharged me (compared to what they quoted), damaged my belongings (thousands of dollars of damage), did not deliver my belongings on the right day, and gave me someone else's belongings. They have done nothing to remedy all of the problems that they caused. Stay far away form this company.

1 year ago

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Donald Arden Sherwood, AR

Matthew made sure the washing machine was connected to ensuring and Martin placed bedroom set in the appropriate area for each family member!

1 year ago

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Anthony Benefield Buffalo, NY

Hello! I would always cherish the experience I had with these movers. They are so experts in their work. Highly recommended!

1 year ago

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Anthony Garcia Bear, DE

Thank you from the bottom of my heart for your hard work. You fully addressed all of my inquiries and even foresaw some of my follow-up inquiries.

1 year ago

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Felipe Aragon Saint-Lambert, QC

Most affordable yet exceptional quality service movers, Safeway Moving System is an all-in-one package for whoever plans to move anytime soon.

1 year ago

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Thomas Porter Richmond, TX

The four men showed up on time! All our furniture was moved and covered, and no damage was done to the house or belongings.

1 year ago

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Steven Joseph Malden, MA

Safeway Moving System assistance and kindness were valued. He did a great job, and I was personally impacted by it. Tell him I appreciate it.

1 year ago

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Andrew Gerald Fremont, CA

The workers moved first time which I loved. My first relocation with them was excellent and affordable. I would hire and suggest them again. Thanks.

1 year ago

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Carter Elias Farmington, MN

I've never moved so easily. Great, hardworking people. They made sure everything was perfect before leaving. I fully support them.

1 year ago

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David Martin North Miami Beach, FL

It was such a relief to hire them as my mover help. Without them, it could never be that much swift and simple. Gratitude!

1 year ago

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John David Oklahoma City, OK

Total professional business. Well managed and well-staffed. I expect quality and customer service, and that is what I got. I have vintage furniture.

1 year ago

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Wilson Oliver Canton, MI

They were very careful and efficient - a magical combination. I've already referred them to one friend and will continue to do so.

1 year ago

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Richard Christopher Harrisburg, PA

Two young men were located in AR and enlisted for the packing task. Despite concluding later than expected, the task was performed expertly.

1 year ago

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John Walker Ashburn, VA

Our recent move to a neighboring storage facility was handled expertly by Julian. The services of Safeway Moving System are highly recommended.

1 year ago

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William James Colorado Springs, CO

Anthony: moving consultant and David: Coordinator- informative, caring/ understanding, and good follow-through. Recommended!

1 year ago

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Peter Charles Saint Johns, FL

William was very helpful and had great communication regarding all aspects of the move. Thank you! Safeway Moving System.

1 year ago

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Michael Steven Houston, TX

The service was the best. They moved all my things and furniture so quickly that I didn't even have to wait long. Thank you, guys.

1 year ago

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David Julian Dallas, TX

Ethan and his partner were on time, masked, and ready to get to work. They were efficient and moved my stuff quickly and carefully!

1 year ago

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Jonathan Stephen Bowling Green, KY

The movers were excellent; in two-hours, the job was done. I would use Safeway Moving System again and advise family and friends to use them.

1 year ago

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Elias Brian Chicago, IL

Jameson and David did a good job packing our home. They were friendly and professional. Surely recommended Safeway Moving System!

1 year ago

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Samuel David Redmond, WA

Henry and Jackson were very professional and courteous. They unpacked carefully and cleaned the packing. I was very pleased!

1 year ago

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Kameron Mathew Providence, RI

Very professional, efficient, and friendly. A highly effective process that is pain-free. I highly recommend using Safeway Moving System.

1 year ago

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Carter Real Estate Pasadena, CA

Do not use this company. I am going you a HUGE WARNING!! They took almost two months to deliver my home from NJ to CA and told me it would be 21 days. They charged me double at the l pickup and I had no choice ( I have cancer and undergoing treatment so my son was there). Lied to me for 1 month about delivery, and at the time of delivery demanded $500 more because the truck was so large ( carrying mutual peoples stuff) it could not fit on a residential street and somehow I was forced to pay if I wanted my stuff.

1 year ago Edited August 15, 2022

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Kyle Corns Charlotte, NC

Accommodating team. They arrived on time and very efficiently! My furniture was well taken care of. Surely recommend them

1 year ago

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Ryan Newman Saint Augustine, FL

I really appreciated that they didn't try to "sell" me anything. Overall the experience was very smooth. Would definitely recommend!

1 year ago

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Jillian Collins Pompano Beach, FL

This company I contacted off a google page for movers. When I called Oliver picked up my call claiming to be dispatch. He did a very quick review of my inventory. He bad mouthed another company calling them a broker but this company is a broker it’s located in fl ft. Lauderdale. I hope this review saves others from a nightmare. He also said a portion of the deposits goes to st. Jude cancer research this is a complete scam BEWARE!

1 year ago

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Desiree Ganz

The team at Safeway was one of the best I’ve ever dealt with, I would highly recommend them for any of your moving needs!

2 years ago