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257 User Reviews

5.9

Overall Score

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Donald Wassenaar

Great company to work with Excellend feedback

3 years ago

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Linda Elliott

Have always worked with me in times of stress

3 years ago

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Myrna Goldsmith Hoffman Estates, IL

I found them effective with customer service

3 years ago

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JEANHARRELL Canyon Country, CA

Timely billing, but they no longer send envelope to mail a paymeny

3 years ago

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Shari Limburg

I have some issues with the account, but other than that they are good.

3 years ago

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William Mulligan

Loan as p p was smooth and reps were helpful both before and with followup

3 years ago

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Ganesh Virupakshan

The service is good. The mortgage was transferred to Wells Fargo by a broker.

3 years ago

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Mike Tierney Union City, Ca

Great interest rate and easy to do business with

3 years ago

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Jim Hunt

easy to pay on internet, easy to get ahold of when needed.

3 years ago

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Ashlee Bair Los Angeles, CA

We have our Mortgage through Wells Fargo. Love being able to pay online but the website isn’t super user friendly.

1 year ago

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Abbey Gilbert, AZ

have good costumer serve and are great with loans. Have had a great experience with them!!

3 years ago

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Sheryl Sabal Gilbert, AZ

Great customer service! Checking, savings and home loan all at Wells Fargo. No issues so far..

3 years ago

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Steve schramm Salem, UT

Overly thorough application process was cumbersome. Had some difficulty getting title cleared when loan was paid off.

3 years ago

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Matt

Have had some bad experiences with their tellers. Ad that to what they did to our country, I will not use Wells Fargo again.

3 years ago

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James Quick Queen Creek, AZ

Loan was established by financial service. Percentage rate is very competitive.

3 years ago

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Conrad Brian Gilbert, AZ

Good customer service. Very easy to process our loan. They worked great with our builder.

3 years ago

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Brian McNamara Gilbert, AZ

I have my mortgage with Wells Fargo and they have done a good job servicing my account.

3 years ago

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michelle l pierce Gilbert, AZ

Good customer service in the branch, Sometimes a little hard to get things done over the phone

3 years ago

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H Moore Lehi, UT

We've used Wells Fargo for one of our home loans. Easy to work with!

3 years ago

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Edward Corley Charlotte, NC

Very hard to get in touch with someone to settle issues.

6 months ago

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Greg M

Good bank to work with and very easy to communicate

1 year ago

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Caryn Croes Spring, TX

They are pretty good and easy enough to work with.

3 years ago

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Kenneth Garwood Phoenix, AZ

Good service and easy to get the necessary loan

3 years ago

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William Taylor

They didn't have the lowest rate, but competative.

3 years ago

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Michael Monk

poor communication skills and very slow to update the changes in rates and policies.

3 years ago

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unsatisfied

Great service, rates and customer service

3 years ago

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Joan Ward Apache Junction, AZ

Never had a problem with them. They were very trustworthy.

3 years ago

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Christopher Roberts Kingman, AZ

They offered me a loan at a decent interest rate.

3 years ago

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Tony Bevill Metter, GA

No hassle. Reasonable and affordable rates. Buyer friendly.

3 years ago

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Robyn Middletown, NY

They were not the best rate and I moved my whole mortgage away from them for a much better rate

3 years ago

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Kimara Fox

Don't particularly like Wells Fargo. They have had issues in the past.

3 years ago

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Sharon

I refinanced my house at a very good rate without fees.

4 years ago

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Anonymous Overland Park, KS

tHEY ARE FAR CHEAPER THAN OTHERS

4 years ago

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Maria Oquendo San Juan,

It is a non- flexible mortgage lender when it comes to customer economic hardship

9 months ago

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JR Suguturaga Orem, UT

The experience did not feel personable and i was not impressed with the customer service

2 years ago

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Cindy Bailey Lehi, UT

I have a mortgage with them and they have been fine to work with. I appreciate their help

2 years ago

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Customer Saratoga Springs, UT

Not a fan of Wells Fargo Home Loan’s because they have too many hidden fees and their Customer Service is terrible.

2 years ago

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Lori Fletcher Saratoga Springs, UT

I think Wells Fargo Mortgage department has too many fees and are dishonest. Our family prefers credit unions.

2 years ago

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Chloe Magleby Provo, UT

Wellsfargo is one of the hardest banks to work with and makes it very difficult to get approved for a home loan, not to mention they are way sketchy!

2 years ago

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Laurie Litwiler Lompoc, CA

I would not recommend using Wells Fargo for any type of loan! Poor response time from agents and many promises from them not kept!

3 years ago

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Bella Houtz South Jordan, UT

We held a mortgage for many years with Wells Fargo. Could not wait to refinance and get away. Horrible customer service reps who lacked training.

3 years ago

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Sepi Salt Lake City, UT

Awesome job especially their customer services

3 years ago

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Darci Jensen Alpine, UT

I’ve only had to call customer service a couple of times but both times they failed to get me what I needed.

3 years ago

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MWest Queen Creek, AZ

Had a home loan with them. Easy online payments was great!

3 years ago

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Nana Asiata Herriman, UT

Wells Fargo is an awesome bank. They're friendly and always welcoming.

3 years ago

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Sheena Eureka, MT

Great Advertising for Wells Fargo. Keep up the good work

3 years ago

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Derek

Continual increase to mortgage on a fixed rate.

1 year ago

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Diana Thompson Birmingham, AL

Just correspondence; the information has been informative and on time.

1 year ago

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Marv1959 Oxford, PA

good rates too long to close too many snags

3 years ago

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Marion Doran Phoenix, AZ

Had problem with paper work was to change it and never did

3 years ago