Name: Wells Fargo
Rating: 3.9

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Ruth Surprise, AZ

They wouldn't modify my mortgage when my hours at work where cut. I finnaly had to go through a government agency to make them modify the mortgage.

4 years ago

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Lourdes Rivera

Highly recommend them for new buyers very knowledgeable as well

4 years ago

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James Morrisette

Hate Wells Fargo, had accounts with them 30 years ago in California, they are still a lousy place to do business. They could care less about their customers.

4 years ago

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Dorothy

Charged fees that they should not have. Are unwilling to help customers that are having trouble making payments.

6 years ago

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Linda West

They made my refinance very easy and they were helpful in every way

6 years ago

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Kristine Marshall

Nothing great but nothing bad either I just had the best interest rate at the time

6 years ago

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Darren Cardwell

Provide the service I expect and always respectful and courteous and responsive on the phone

6 years ago

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Charles Jones

never had an issue, granted it really doesn't matter who you mail your payments too.

6 years ago

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Federico Trujillo

constant follow ups and making sure I am satisfied with their service

6 years ago

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Kenneth Wendel

Decent rates, good services. Local branches, good telephone service.

6 years ago

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Linda Houde

Have had no issues with this lender. Good app and website. Happy with my rate.

6 years ago

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Ur Fort Lauderdale, FL

The rates were fair and straightforward making this a great company to do business with.

2 years ago

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tommy melvin Richmond, VA

Great service. Easy to get someone on the phone. No surprises. Efficient and professional

3 years ago

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Ronalee Hardy Evansville, IN

I am so happy I chose Wells Fargo for my mortgage. They are so easy to work with.

3 years ago

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Jon Sun City, AZ

I had a mortgage with WellsFargo after purchasing a home. Tried to refinance with them a year later and they did not get the business due to rates.

3 years ago

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Joshua Mahoney New York, NY

Wells Fargo is our mortgage lender. There has been transparency and clarity as to what and when we owe.

3 years ago

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JNH American Fork, UT

I have had no issues with my loans through wellsfargo. Seems a bit impersonal, but they get the job done.

5 years ago

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Noriko Johnson Pleasant Grove, UT

Service is always good. I don’t have to wait forever when I call and they have a great app

5 years ago

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Shanna South Jordan, UT

This company is AWESOME! We've been with them for a year now and the customer service has been great.

6 years ago

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Darluap Pleasant Grove, UT

8 years as home loan customer and no issues with their customer service, products or reliability.

6 years ago Edited September 14, 2021

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Katherine Smith Salt Lake City, UT

Helped us take out a personal loan. Great service and was able to help us without specific needs.

6 years ago

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Danuel Allen

We used to have to mail in our payments or pay at a branch. So nice to have everything automated online.

6 years ago

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Dominic Richard Glass Rancho Cucamonga, CA

ease of payment and account access, online app is great

6 years ago

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Ariel Yonkers, NY

They haven't let us down yet payments are always on time

6 years ago

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Kenneth Fausel

Not very willing to work with you when you have a financial hardship. High interest rates as well.

6 years ago

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Hari

No issues so far, did not have adverse experience

6 years ago

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Donald Wassenaar

Great company to work with Excellend feedback

6 years ago

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Linda Elliott

Have always worked with me in times of stress

6 years ago

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Myrna Goldsmith Hoffman Estates, IL

I found them effective with customer service

6 years ago

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JEANHARRELL Canyon Country, CA

Timely billing, but they no longer send envelope to mail a paymeny

6 years ago

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Shari Limburg

I have some issues with the account, but other than that they are good.

6 years ago

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William Mulligan

Loan as p p was smooth and reps were helpful both before and with followup

6 years ago

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Ganesh Virupakshan

The service is good. The mortgage was transferred to Wells Fargo by a broker.

6 years ago

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Mike Tierney Union City, Ca

Great interest rate and easy to do business with

6 years ago

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Jim Hunt

easy to pay on internet, easy to get ahold of when needed.

6 years ago

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Eva Salazar Lubbock, TX

Very user friendly and I love the way they treat their mortgage customers.

2 years ago

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Christopher Taylor Saint Cloud, MN

They are great! Awesome customer service! New technology and always improving!

2 years ago

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Pat McMullin South Jordan, UT

They were responsive but too inflexible with refinancing and wanted charge me points on a VA loan which is problematic and not within VA policy.

2 years ago

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Andrea Thomas Richland, WA

We did not end up with WF as there were so many fees and overall I don’t trust this bank for any of my financial services.

3 years ago

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Amy Provo, UT

I haven't had any issues. They've been great about walking me through terms.

3 years ago

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adrian avram Tampa, FL

home loan service expensive -lots of fees and charges for same free product at other competitors

3 years ago Edited September 14, 2021

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Rakesh Jain Riverside, CT

Banking like anyone else. Usually get rejected for credit which are available elsewhere. High service charges.

3 years ago

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Ashlee Bair Los Angeles, CA

We have our Mortgage through Wells Fargo. Love being able to pay online but the website isn’t super user friendly.

4 years ago

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Abbey Gilbert, AZ

have good costumer serve and are great with loans. Have had a great experience with them!!

6 years ago

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Sheryl Sabal Gilbert, AZ

Great customer service! Checking, savings and home loan all at Wells Fargo. No issues so far..

6 years ago

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Steve schramm Salem, UT

Overly thorough application process was cumbersome. Had some difficulty getting title cleared when loan was paid off.

6 years ago

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Matt

Have had some bad experiences with their tellers. Ad that to what they did to our country, I will not use Wells Fargo again.

6 years ago

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James Quick Queen Creek, AZ

Loan was established by financial service. Percentage rate is very competitive.

6 years ago

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Conrad Brian Gilbert, AZ

Good customer service. Very easy to process our loan. They worked great with our builder.

6 years ago

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Brian McNamara Gilbert, AZ

I have my mortgage with Wells Fargo and they have done a good job servicing my account.

6 years ago