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236 User Reviews

6.0

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JARED J BUCKLEY Fort Bridger, WY

The service overall is alright. Trying to get a hold of my loan officer was a little tricks but never really affected the overall.

2 years ago

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Grant American Fork, UT

Wells Fargo was a great home loan on our previous home out of state. It was very easy to make payments online and keep track of the interest paid each month.

2 years ago

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Shawn American Fork, UT

Great company easy to use. When another company offered a lower rate all we had to do was call and they match the rate with only one paper to sign.

2 years ago

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Sara Jane Crestwood, KY

The online portal is easy to use. We have been a customer for 10 years now. They are reliable and safe.

3 years ago

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Trent Allen Queen Creek, AZ

The process of setting up the loan was easy. In the end, we had some financial difficulties and they worked with us through the entire process.

3 years ago

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Alicia Holman Gilbert, AZ

I've multiply clients that have used Wells Fargo for their home loans and it's been a very difficult process for them. The communication between departments usually breaks down and the buyer is left to figure out what to do on their own.

3 years ago

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Kristin Pleasant Grove, UT

We have our home loan through Wells Fargo they were able to give us a great rate I would highly recommend them.

3 years ago

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LSitze Round Rock, TX

My mortgage has been sold to/by Wells Fargo back and forth many times. Because they had my info when they were hacked, my information was compromised. It has made me nervous to do business with them ever since.

3 years ago

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Maria Oquendo San Juan,

It is a non- flexible mortgage lender when it comes to customer economic hardship

5 months ago

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jcleaton

Easy to access information, contact with questions, good rates, they don't bug me.

1 year ago

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DW KLUVER

Worked great letting us skip a couple payments during Covid-19.

1 year ago

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Ruth Surprise, AZ

They wouldn't modify my mortgage when my hours at work where cut. I finnaly had to go through a government agency to make them modify the mortgage.

1 year ago

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Lourdes Rivera

Highly recommend them for new buyers very knowledgeable as well

1 year ago

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James Morrisette

Hate Wells Fargo, had accounts with them 30 years ago in California, they are still a lousy place to do business. They could care less about their customers.

1 year ago

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Dorothy

Charged fees that they should not have. Are unwilling to help customers that are having trouble making payments.

3 years ago

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Linda West

They made my refinance very easy and they were helpful in every way

3 years ago

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Kristine Marshall

Nothing great but nothing bad either I just had the best interest rate at the time

3 years ago

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Darren Cardwell

Provide the service I expect and always respectful and courteous and responsive on the phone

3 years ago

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Charles Jones

never had an issue, granted it really doesn't matter who you mail your payments too.

3 years ago

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Federico Trujillo

constant follow ups and making sure I am satisfied with their service

3 years ago

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Kenneth Wendel

Decent rates, good services. Local branches, good telephone service.

3 years ago

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Linda Houde

Have had no issues with this lender. Good app and website. Happy with my rate.

3 years ago

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JNH American Fork, UT

I have had no issues with my loans through wellsfargo. Seems a bit impersonal, but they get the job done.

2 years ago

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Noriko Johnson Pleasant Grove, UT

Service is always good. I don’t have to wait forever when I call and they have a great app

2 years ago

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Shanna South Jordan, UT

This company is AWESOME! We've been with them for a year now and the customer service has been great.

2 years ago

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Darluap Pleasant Grove, UT

8 years as home loan customer and no issues with their customer service, products or reliability.

2 years ago

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Katherine Smith Salt Lake City, UT

Helped us take out a personal loan. Great service and was able to help us without specific needs.

3 years ago

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Danuel Allen

We used to have to mail in our payments or pay at a branch. So nice to have everything automated online.

3 years ago

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Dominic Richard Glass Rancho Cucamonga, CA

ease of payment and account access, online app is great

3 years ago

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Ariel Yonkers, NY

They haven't let us down yet payments are always on time

3 years ago

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Kenneth Fausel

Not very willing to work with you when you have a financial hardship. High interest rates as well.

3 years ago

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Donald Wassenaar

Great company to work with Excellend feedback

3 years ago

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Hari

No issues so far, did not have adverse experience

3 years ago

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Linda Elliott

Have always worked with me in times of stress

3 years ago

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Myrna Goldsmith Hoffman Estates, IL

I found them effective with customer service

3 years ago

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JEANHARRELL Canyon Country, CA

Timely billing, but they no longer send envelope to mail a paymeny

3 years ago

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Shari Limburg

I have some issues with the account, but other than that they are good.

3 years ago

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William Mulligan

Loan as p p was smooth and reps were helpful both before and with followup

3 years ago

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Ganesh Virupakshan

The service is good. The mortgage was transferred to Wells Fargo by a broker.

3 years ago

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Mike Tierney Union City, Ca

Great interest rate and easy to do business with

3 years ago

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Jim Hunt

easy to pay on internet, easy to get ahold of when needed.

3 years ago

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Abbey Gilbert, AZ

have good costumer serve and are great with loans. Have had a great experience with them!!

2 years ago

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Sheryl Sabal Gilbert, AZ

Great customer service! Checking, savings and home loan all at Wells Fargo. No issues so far..

2 years ago

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Steve schramm Salem, UT

Overly thorough application process was cumbersome. Had some difficulty getting title cleared when loan was paid off.

2 years ago

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Matt

Have had some bad experiences with their tellers. Ad that to what they did to our country, I will not use Wells Fargo again.

2 years ago

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James Quick Queen Creek, AZ

Loan was established by financial service. Percentage rate is very competitive.

2 years ago

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Conrad Brian Gilbert, AZ

Good customer service. Very easy to process our loan. They worked great with our builder.

3 years ago

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Brian McNamara Gilbert, AZ

I have my mortgage with Wells Fargo and they have done a good job servicing my account.

3 years ago

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michelle l pierce Gilbert, AZ

Good customer service in the branch, Sometimes a little hard to get things done over the phone

3 years ago

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H Moore Lehi, UT

We've used Wells Fargo for one of our home loans. Easy to work with!

3 years ago

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