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Unlock

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Author: Kaitlyn Short

LAST UPDATED: November 7th, 2024

Unlock Technologies is a financial technology company that provides products and services to help consumers solve financial challenges. The company offers a home equity agreement (HEA), which enables homeowners to access the equity they have built in their homes without taking out a loan.  

With an HEA, homeowners receive cash up front (anywhere from $30,000 to $500,000) in exchange for a portion of their home’s future value. Homeowners can then use the cash for up to 10 years without accruing interest charges or making monthly payments, and can buy back their equity at any time during the 10-year agreement. Because of its flexible income and credit requirements, Unlock serves as an alternative resource for homeowners who might not qualify for home equity loans or credit lines through traditional lenders. 

Consumers typically use the funds from an HEA to pay down debt, make home improvements, boost savings, or pay expenses. Unlock is currently operating in 14 states. 

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The Good

  • No Monthly Payments
  • No Interest Charges
  • Flexible Income Requirements
  • High Maximum Loan-to-Value (LTV) Ratio
  • Accepts Low Credit Scores

No Monthly Payments

Unlock’s home equity agreement isn’t a loan, which means homeowners don’t need to make payments as they would if they had borrowed money from a bank or lender. Homeowners receive a lump-sum payment, based on a percentage of equity they want to sell, and Unlock receives a percentage of the home’s future value when the customer sells or buys back their equity.

Unlock provides customers with the ability to buy back their equity at any time during the term and allows customers to do a partial buy-back, making it one of the only home equity companies to offer that option. 

No Interest Charges

Loans require borrowers to make monthly payments based on a specified interest rate, but an Unlock home equity agreement enables homeowners to defer the cost of financing until they terminate the agreement. This gives homeowners the power to use their equity interest-free for the duration of their agreement.  

Flexible Income Requirements

To qualify for a typical home equity loan or line of credit, borrowers should typically have debts less than 43 percent of their monthly income. However, to qualify for an Unlock HEA, customers only need 30 percent equity in their home and a minimum credit score of 500. Note that the company will ask for income verification in some cases, such as when the customer’s property is used as rental property.

Easier Than Traditional Loan Process

Sometimes, getting a loan can be quite a tedious process. However, according to Unlock, it takes just a few minutes to create an account and get preliminary terms for a home equity agreement. If you decide to move forward, you fill out an application and upload a handful of supporting documents. Unlock will then review the application, order third-party reports, and complete underwriting. The whole process takes around 30 days from start to finish. 

High Maximum Loan-to-Value Ratio

One component that sets Unlock apart from other home equity companies is its high LTV ratio of 80 to 85 percent, depending on home value. Higher LTV ratios generally mean higher financial risk for the lender, allowing homeowners to qualify for even more money. Other comparable companies have LTV rates of around 70 percent to 80 percent. Unlock exceeds the industry standards in LTV rates — a major benefit to a homeowner.

Accepts Low Credit Scores

Most shared equity companies accept clients with poor or low credit scores. The industry standard lands around 600. Unlock, along with a few other major home equity businesses, accept clients with credit scores as low as 500. This means more people, whatever their credit history may be, can build their home equity.

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The Bad

  • 10-Year Contract
  • Younger Company
  • Available in Limited Locations

10-Year Contract

The industry average for term agreements usually falls around 10 years. However, there are other firms that offer longer terms, even up to 30 years, which may better fit the needs of some homeowners.

Younger Company

Unlock opened in 2019. Compared to other home equity sharing companies, Unlock is fairly new to the industry. 

Available in Limited Locations

Currently, Unlock offers its home equity agreement in 13 states: 

  • Arizona
  • California
  • Florida
  • Michigan
  • North Carolina
  • New Jersey
  • Oregon
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Utah
  • Virginia
  • Washington

Residents in states not listed above will not qualify for Unlock’s services.

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The Bottom Line

Although Unlock is a relatively new company, it's a strong competitor in the home equity industry. The company’s strategy and eligibility qualifications are similar to other equity companies, but Unlock offers some unique benefits, such as flexible exit options and the ability to partially buy back equity during the agreement.

In addition, Unlock's LTV rates also exceed many of its competitors. Because of these higher rates, homeowners can receive larger sums of money from their equity agreements.

Unlock does fall behind its competitors in a couple ways. The company is new and not quite established with a good reputation or a lot of reviews. Also, Unlock, like many other equity businesses, has a term period of 10 years. Other leading companies have exceeded the average, promising terms up to 30 years.

Although new, Unlock has become a standard home equity business with high LTV rates, low credit score qualifications, and an average 10-year term contract.

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7 Reviews

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Keith Robinson

I loved every bit of the journey with the Unlock experience! Just what the doctor ordered to rejuvenate my horrible financial status. I feel like I have breathing room now. It took a little bit to finally receive investment payment, but overall, I would do it all over again in a heartbeat.

1 month ago

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Charlotte Giles

My experience with Unlock has been flawless! From the application process, document submissions, introductory call with Jim M, appraisal process, closing and funding - all in less than 6 weeks! I would highly recommend.

1 month ago Edited November 13, 2024

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Mark

Worst decision I ever made. It's pitched as a saving grace at the time but the reality is that it will end up costing you way more than you expect. Basically got $28,500 but actually only received $25,000 because of closing fees. Then a year later, the repayment is expected to be $34,000 - $36,000. So pretty much $10,000 in interest for one year of borrowed money. Loan sharks probably have better rates. Not sure how anyone can pitch this as a positive. Don't do it!!!

5 months ago

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Dana Austin, TX

This was an awesome way to pull some of my equity out of my house without having to refinance or take out the HELOC option. Unlock is an outstanding company that provides an awesome service. Special Kudos to my Agent, Jen S. and also to Dee E. Jen was an absolute delight to work with and Dee just as well. Thank you!

1 year ago

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Reply from Unlock

Dana,

Thanks so much for taking the time to leave a review. We'e so glad to hear that Jen and Dee helped ensure your experience was a positive one. We appreciate your feedback.

Sincerely,
The Unlock Team

Apr. 26th, 2023

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Tanya Taylor

The process was very long. I applied in September 2022 and didn't close until the end of December 2022. My agent Catrina was very poor in the communication process. She would continually ask me for documents that I already sent. I sent 4 mortgage statements. If you need your money right away, I would not recommend. Since I'm using it for home improvements, I just continued with the long process.

1 year ago

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Reply from Unlock

We apologize for the problems you encountered with the length of our approval process and the communication you received during that process. Our top priority is to ensure that our customers feel supported and engaged and it’s clear that we didn’t meet those expectations. We will use your feedback to improve our approach in the future.

Jan. 3rd, 2023

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Irene Mauk Land O' Lakes, FL

The experience was exceptionally easy! Everyone was very helpful and friendly. Would highly recommend for anyone wanting to do a shared equity agreement!

1 year ago

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Reply from Unlock

Irene,

Thanks so much for taking the time to leave a review. We are so glad to hear that you had a positive experience. We appreciate your recommendation.

Sincerely,
The Unlock Team

Jul. 17th, 2023

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Anon Ymous Miami, FL

Very prompt and attention to detail from all representatives.

1 year ago

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Reply from Unlock

Thanks so much for taking the time to leave a review. We're so glad to hear you had a positive experience.

Sincerely,
The Unlock Team

Jun. 27th, 2023