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Innovative Mortgage Alliance

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81 User Reviews

8.9

Overall Score

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Jayne Gutierrez Salt Lake City, UT

I really enjoyed working with Shane. He is very knowledgeable and he explained the whole process very well!

5 months ago

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Reply from Innovative Mortgage Alliance

Thank you Jayne. The feeling is mutual. We appreciate you and Frank so much!

Apr. 23rd, 2021

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Nate o West Valley City, UT

Buying a home is not the easiest process, so I really appreciate all the help along the way. Very happy with the way things went.

10 months ago

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Reply from Innovative Mortgage Alliance

Thanks Nate!

Jan. 3rd, 2021

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Dallin San Diego, CA

Shane helped me through every step of the way of purchasing our first house He was very responsive and worked hard to help us close in time.

11 months ago

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Reply from Innovative Mortgage Alliance

Thank you Dallin. It was a pleasure working with you. We hope you love the new house!

Jan. 3rd, 2021

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Kyle Marshall Spanish Fork, UT

Great to work with. We had a complicated loan situation but Shane and group worked very hard to get us exactly what we needed. We will never use any other mortgage company.

5 months ago

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Reply from Innovative Mortgage Alliance

Kyle, you and your were so patient and kind during the whole process. I appreciate you allowing us to help you get this closed up for you. I'm excited about how much better this will make your financial situation in the long run!

May. 3rd, 2021

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Mike Terry Midvale, UT

Easy process and great communication. Worked with Rob G, he will continue to have all of my business and my continual recommendation, he is wonderful to work with.

1 year ago

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Reply from Innovative Mortgage Alliance

Thank you. Rob is one of our best Loan Officers. Tons of experience and expertise. Thanks for allowing us to help.

Jan. 3rd, 2021

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zippity zapp Salt Lake City, UT

Super fast closing. Doug and team were incredibly efficient and helpful anytime I had a question. Best mortgage experience we have had, period! Thanks.

1 year ago

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Reply from Innovative Mortgage Alliance

Thank you. Doug is the best.

Jan. 3rd, 2021

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Sandra Marks Cheyenne, WY

We weee impressed with Shane and Doug’s knowledge and timely manner in answering our questions. In the end we saved money and felt great about our decision to refinance.

1 year ago

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Reply from Innovative Mortgage Alliance

Thanks Sandra! Appreciate the kinds words.

Jan. 3rd, 2021

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Kristi Anderson Provo, UT

Super responsive, attentive and helpful. Shane always goes the extra mile to help you understand the process as well as make everything smooth and easy.

1 year ago

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Reply from Innovative Mortgage Alliance

Thanks Kris. We hope you and Josh are enjoying that rate!

Jan. 3rd, 2021

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Daniel Sheppard Provo, UT

Helped me sift through all the options to choose the right one at the best price.

6 months ago

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Reply from Innovative Mortgage Alliance

Thanks Dan. We really appreciate the loyalty over the years. It means a lot.

Apr. 2nd, 2021

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John Comstock Riverside, CA

Automated and easy document uploads, reps are responsive when questions arise and resolve issues quickly

10 months ago

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Reply from Innovative Mortgage Alliance

Thank you very much John. Please let us know if you have any questions.

Jan. 3rd, 2021

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Braxton Pearson West Valley City, UT

The best part about working with Innovation Mortgage is they are super friendly, and very efficient.

11 months ago

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Reply from Innovative Mortgage Alliance

Thanks Braxton. We appreciate your loyalty and support. You are pretty efficient yourself. Thanks for being so responsive and helpful.

Jan. 3rd, 2021

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Adrien Pritchard Sandy, UT

Shane & team was wonderful to work with. They got me an amazing rate, helped explain the process & made my first buying experience a positive one!

1 year ago

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Reply from Innovative Mortgage Alliance

Thanks for the positive words Adrien. We hope you are enjoying your new home!

Jan. 3rd, 2021

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Paige ,

Best: great rate and low costs! Dislike: having to upload redundant information several times

8 months ago

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Reply from Innovative Mortgage Alliance

Thank you for the honest feedback and overall great review. Thanks for letting us help!

Mar. 1st, 2021

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Joshua Carnegie Victorville, CA

Great company!!! Shane was very helpful and responsive. Fast updates amazing to work with.

9 months ago

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Reply from Innovative Mortgage Alliance

Thank you so much Josh! It was an absolute pleasure working with you.

Jan. 3rd, 2021

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Michael Mallory Springville, UT

Doug C was fantastic to work with. Best rate I could find. Easy on the eyes too.

10 months ago

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Reply from Innovative Mortgage Alliance

Doug is one of our best Loan Officers. Glad you enjoyed working with him. Thanks for the kind words.

Jan. 3rd, 2021

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Nathan Springville, UT

We received timely help as we needed it. Information and numbers were explained well.

11 months ago

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Reply from Innovative Mortgage Alliance

Thank you!

Jan. 3rd, 2021

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Tyson Kaiser Vernal, UT

Very thorough and customer centered. Always striving to be one step ahead and communicate what they are doing.

1 year ago

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Reply from Innovative Mortgage Alliance

Thank you Tyson

Jan. 3rd, 2021

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Adam Loewer Pearsall, TX

They helped me refinance my home with a quick turn around

5 months ago

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Reply from Innovative Mortgage Alliance

Thanks Adam. We hope your little family is doing well!

Apr. 22nd, 2021

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Michael Corrigan Salt Lake City, UT

I knew where my loan application was in process at all times.

9 months ago

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Reply from Innovative Mortgage Alliance

Thanks Mike. We appreciate you being so prompt to get us the documents we needed to get through underwriting and get you such a great rate. All the best.

Jan. 3rd, 2021

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Mark Gardner Sandy, UT

Really appreciate Shane and his team. Super easy, super fast, great rates!

10 months ago

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Reply from Innovative Mortgage Alliance

Thanks for helping us get it to the finish line Mark. We REALLY appreciate you allowing us to help you with this transaction. Thanks again.

Jan. 3rd, 2021

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Miriam Titensor Nampa, ID

Great company! Work with Shane, he is extremely thorough and on top of it 😊

11 months ago

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Reply from Innovative Mortgage Alliance

Thank you Miriam! You were so great to work with and so easy to communicate with. Thanks for letting us help. Don't hesitate to reach out if you have any questions.

Jan. 3rd, 2021

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Russell Cowley Orem, UT

The ability to quickly upload the needed documents made the process much quicker.

5 months ago

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Reply from Innovative Mortgage Alliance

We are so glad you liked the technology we use to try and make it as easy as possible. Thanks for letting us assist!

Apr. 23rd, 2021

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Matt Burnett ,

Rob was great to work with. He explained everything, and my refinance went through without a hitch!

1 year ago

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Michael Wilson Layton, UT

Shane made my experience worry free. He even accommodated me being out of state for the signing

1 year ago

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Cheryl Doty Midvale, UT

Personable & professional. Excellent service!

9 months ago

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Reply from Innovative Mortgage Alliance

Thank you so much Cheryl! You are one of our very favorites. You are such a joy to work with and have such a cheerful attitude. Thanks for everything.

Jan. 14th, 2021

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Chris Cole Provo, UT

Shane was great to work with and everything went smoothly.

9 months ago

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Reply from Innovative Mortgage Alliance

Chris, we appreciate you allowing us to help you with such an important transaction. You were so great to work with.

Jan. 3rd, 2021

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Scott Llewelyn Midway, UT

Shane was extremely innovative in getting my refi through.

10 months ago

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Reply from Innovative Mortgage Alliance

Scott, we REALLY appreciate you allowing us to help. I think you guys are going to love that new loan. Thanks for being so easy to work with.

Jan. 3rd, 2021

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Brian Payson, UT

Rob G was Awesome to work with. Made the process of refinancing easy!

1 year ago

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Reply from Innovative Mortgage Alliance

Thanks Brian. Rob is an exceptional loan officer. Glad you had a good experience.

Jan. 3rd, 2021

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Rich H New York, NY

Outstanding service and incredible knowledge of the industry. Truly experts!

1 year ago

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Reply from Innovative Mortgage Alliance

Thank you!

Jan. 3rd, 2021

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Steve Ostler ,

Very competitive rates and very reliable

1 year ago

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Reply from Innovative Mortgage Alliance

Appreciate the kind words Steve.

Jan. 3rd, 2021

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Loren Provo, UT

The service was rapid, responsive, and saved us thousands!

1 year ago

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Reply from Innovative Mortgage Alliance

Thanks Loren!

Jan. 3rd, 2021

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