Name: Chase
Rating: 4.3

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Elmer Pimentel Pacoima, CA

Chase bank is extremely reliable and they are very easy to approach and get started with!

3 years ago

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Gina Marie Commack, NY

I cringe every time I see a chase bank. Their fees are outrageous, they also charge for the tiniest things as in some thing that happened the same day they still do not refund you

3 years ago

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Kent Lehi, UT

I have had several credit cards and loans with Chase. They are easy to deal with and have great products.

5 years ago

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holly parker Gilbert, AZ

the people are always really nice and the rates seem reasonable. it’s easy to navigate too

5 years ago

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Sri North Salt Lake, UT

Best Bank ever. Been with them for over 5 years and very happy with the service.

6 years ago Edited September 14, 2021

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Taylor Siren Gilbert, AZ

Chase bank helps you receive the loan you need to accomplish your dreams and progress in life.

6 years ago

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LSitze Round Rock, TX

I have a credit card with Chase and I have never had trouble with them. When I have an issue they resolve it quickly!

6 years ago

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Joseph Little

Decent company. Not easy to set up automatic payments. Needs improvement on website ease of use.

4 years ago

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Toni Carey

Great mortgage representative and superior service

4 years ago

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Eugenia Lee Tucson, AZ

they are there when we need them. Good customer service

6 years ago

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Leslie Sloan Girard, TX

Best that I've used and offers a reward back.

6 years ago

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Gertrude Whelan Melbourne Beach, FL

at times frustrating to deal with, for example in process of updating insurance coverage info.

6 years ago

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Don Chambers

Chase does an adequate job. Fairly easy to deal with, posting accurately

6 years ago

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R

Great customer service. Deliver what they promised.

6 years ago

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Deanna

They can be rude at times. Have called them a few times, was not happy with who i dealt with.

6 years ago

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Anping Liu

Good services, communications are good and on time.

6 years ago

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Kristin

Great interest rate, good customer service

6 years ago

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Tom Fisher Easley, SC

Easy to work with. Fast reaction in all areas. Best rates.

7 years ago

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Shantel Palomino Akron, OH

It's a great company with on time response and great customer service

1 year ago

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John Dittmer Lorton, VA

Chase's application process was relatively easy and painless.

2 years ago

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Daniel Raub Reston, VA

We have a personal relationship with personnel. Tellers are very friendly and helpful.

2 years ago

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Fernando Lawton, OK

Great interest rates. Don’t like the hold times when calling

3 years ago

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Julia UP Southbury, CT

Client for many years, great service online and branches. Would recommend.

3 years ago Edited September 14, 2021

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Joseph Amstadt Frisco, TX

Very clear and helpful in answering questions. Made payments easy.

3 years ago

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Vanessa Corcoran, CA

I have no problems and when I call they are always courteous and very helpfu.

3 years ago

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michelle l pierce Gilbert, AZ

I have family that have used them for home loans, Good rates and service

6 years ago

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Thomas Hansen Palo Alto, CA

Chase is a nice bank with a good website and clean app, but you need to watch out for their fees.

6 years ago

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Scott J Fruchter San Bernardino, CA

excellent customer service, sometimes slow follow up

6 years ago

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Dave

Lots of hurdles to get things done and no looking at the big picture.

6 years ago

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abb Lancaster, PA

they bought the mortgage from another company; difficult to deal with; poor customer service

6 years ago

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Larry Trap

Accurate and fair assessment of value of property.

6 years ago

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Ded Tampa, FL

Been trying refinance and they dropped the ball.

7 years ago

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Cathy Rucker Hattiesburg, MS

Never use chase, my credit was to bad and they refuse

3 years ago

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Jwat1213 New Market, MD

The app is great. Easy to use and make payments

3 years ago

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deb Midvale, UT

Easy to work with, paying bill online is easy.

6 years ago

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Tosha R Harriman, TN

I do not like to Chase Bank rates are very high to pay back and it is very hard to get one

3 years ago

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L. Fowler Pleasant Grove, UT

They have been great to work with on our rental loan.

6 years ago

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Stephen Bookbinder Mount Vernon, NY

poor customer service - hard to deal with

6 years ago

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Chuck

Extremely cumbersome beaurocratic long application process.

6 years ago

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Melody Rowe Fayetteville, NC

Good customer service but process can be exhausting

2 years ago

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Cheryl Linden Cave Creek, AZ

very harsh; easy to get $$ but very high interest rates

6 years ago