Name: Boomer Benefits
Rating: 5.0

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Suzanne Gilbert Austin, TX

The service I received from Ruth O was superb! She was quick, friendly, thorough, personable and is a true asset to her company. Thank you so much!

7 months ago

Reply from Boomer Benefits

Thank you, Suzanne, for sharing your experience with Ruth! We are pleased to know she could provide such great customer service. We greatly appreciate your review and 5-star rating!

Oct. 4th, 2023

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kelly sheldon

Trevor G Was great to work with, he was able to resolve a bill that we received for a medical emergency while we were on vacation

7 months ago

Reply from Boomer Benefits

Thank you for sharing your experience with Trevor! We are so glad he was able to help you resolve a billing issue.

Sep. 28th, 2023

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deborah Franklin

Worked with Tina K at Boomer Benefits to help navigate the health care maze. She did a great job and explained everything.

7 months ago

Reply from Boomer Benefits

We are happy to hear that Tina could assist you with your Medicare. We know it can be hard to navigate, so thank you for trusting us to help!

Sep. 28th, 2023

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Dan Koloski Palmerton, PA

My agent, Haley W, was the most helpful and responsive customer-facing agent I have ever worked with, in any field. Amazing service.

7 months ago

Reply from Boomer Benefits

Thank you, Dan, for sharing your experience with Haley! We are happy to know she could be so helpful to you.

Sep. 28th, 2023

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Lynn S.

Jacob N was extremely knowledgeable with all my Medicare needs and questions. So personable and very pleasant to talk to. I highly recommend him!

7 months ago

Reply from Boomer Benefits

Thank you, Lynn, for sharing your experience with Jacob. We greatly appreciate your recommendation and 5-star rating!

Sep. 14th, 2023

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T. Jellison Seattle, WA

Chasaty A - very impressed with her excellent support on my issue. Listened to my issue, provided an easy to understand answer. Highly recommend

8 months ago

Reply from Boomer Benefits

Thank you for sharing your experience with Chasaty! It's great to know she could provide such great customer service. We greatly appreciate your recommendation.

Sep. 6th, 2023

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Tomimi Ghantois Pekin, IL

Tina K has provided excellent service to help with plan selection and enrollment. Her guidance and assistance has been invaluable.

8 months ago

Reply from Boomer Benefits

We are so glad Tina could assist you with your Medicare plan options! Thanks so much for your 5-star rating and review.

Sep. 6th, 2023

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Kevin Breen Florham Park, NJ

Had a great experience with Cheyanne K helping me coordinate my benefits with Medicare. Also very helpful on other issues. great free service.

8 months ago

Reply from Boomer Benefits

We are glad Cheyanne could help! Thanks so much for your review, Kevin!

Sep. 1st, 2023

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Jesse McKinnon Denham Springs, LA

Tina, was incredibly helpful! She helped me with everything I needed and helped me understand my options. I couldn't be happier!

8 months ago

Reply from Boomer Benefits

Thank you for sharing your experience with Tina! We are happy to know she could explain your options clearly!

Sep. 1st, 2023

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SHELIA D BLAIR Tampa, FL

I highly recommend boomer Benefits for all stages of insurance needs. Bill W was knowledgeable and patient as he assisted my parents, sister and myself.

9 months ago

Reply from Boomer Benefits

Thanks so much for your recommendation, Shelia! We are so glad Bill could be helpful!

Jul. 21st, 2023

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David Andreas Tampa, FL

Although I had excellent assistance with healthcare benefits; the opposite was true with the drug plan. A plan was started prior to my approval. I have Cobra coverage and DID NOT need a drug plan as the time. Once the problem was identified....terrible response. Although I immediately told them this was an error; they intentionally did nothing to rectify it. Both timeliness and content of the communication was just terrible. Ultimately I ended up having to disenroll myself via Medicare and had to pay for 2 months of coverage for which I had ZERO need for it. Worked with Tina on healthcare benefits. She was knowledgeable, polite and professional. Followed up with me for months while I was in the retirement process. She provided 5 star service.

10 months ago

Reply from Boomer Benefits

Hi David - with a 1-star review, our team does a full investigation to better understand what happened. Managers look into the notes and pull the calls. I do see that our team really spent a lot of time trying to get the carrier to change the effective date but the carrier did not budge. When plans are self-enroll, it does make it difficult to make changes down the line but we understand your frustration here. Please give the Client Service Team manager, Jayme, a call for any clarification on this matter. We apologize that this is the initial impression. We look forward to being able to earn your trust going forward.

Jul. 10th, 2023

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Susan Bohls Houston, TX

Boomer Benefits was so helpful to my husband and I in signing up for our supplemental and Part D insurance. Madison M. was super helpful and attentive to our needs!

11 months ago

Reply from Boomer Benefits

Thank you for sharing your experience, Susan! We are so pleased to hear that Madison could be helpful to you.

Jun. 7th, 2023

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Barry W. Houston, TX

Haley W at Boomer Benefits did a great job helping us with our Medicare Part D and address change issues. She knows her stuff and is great to work with!

11 months ago

Reply from Boomer Benefits

We are so glad Haley could be so helpful to you and assist you with your Part D plan and address change issues. We appreciate you trusting us to help!

May. 31st, 2023

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Henry Nash Dyer, IN

Very knowledgeable and well informed staff on the complexities of medicare. My agent put me on the right path that was best for my situation. Very satisfied with the results and the excellent service and communication.

3 months ago

Reply from Boomer Benefits

Henry, we truly appreciate your feedback. Thank you for your review!

Feb. 21st, 2024

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Elizabeth Zoller Fairfield, CA

Wendy H @ Boomer Benefits was a tremendous help in explaining the various prescription drug plans available to me that was cost effective. Thank you so much Wendy for helping me navigate through the Medi-Care system.

8 months ago

Reply from Boomer Benefits

Thank you for sharing your experience, Elizabeth! We're so happy to know Wendy could get you everything you needed! We greatly appreciate your review.

Aug. 23rd, 2023

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MAGS

I have to say this was the easiest experience I've ever had choosing a supplemental Medicare health plan. Jason N was very knowledgeable about the process and very helpful in helpful in helping me choosing a plan.

8 months ago

Reply from Boomer Benefits

We greatly appreciate the kind words and feedback! Thank you for sharing your experience with Jacob!

Aug. 23rd, 2023

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Patrick Olin Pomona, CA

I very much enjoyed working with Ruth O. Over the period of several months, she worked diligently with Medicare to have a charge approved while keeping me well informed of her progress.

1 year ago Edited February 20, 2024

Reply from Boomer Benefits

Patrick, thank you for sharing your experience with Elizabeth! We are glad she could help you resolve an issue. Thank you for trusting us to help you with your Medicare needs!

May. 8th, 2023

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Christopher Colt Portland, OR

As someone who is new to getting enrolled in Medicare I really appreciated Tish P who walked me through the steps. Very prompt at responding and professional! Thank you so much!

1 year ago

Reply from Boomer Benefits

We are pleased to hear that Tish could help walk you through the process. Thank you for trusting us to help! We appreciate your 5-star rating.

May. 8th, 2023

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Don huntman Mt. Vernon, IL

I called and talked to Veronica about part D plan and she was very helpful and answered all my questions. She is a super nice person and very helpful. I would recommend Veronica to help you too.

1 year ago Edited May 25, 2023

Reply from Boomer Benefits

Don, we love to receive this type of feedback! We are glad Kelly could assist you with your plan options and explain things clearly so you can make an informed decision. Thank you for your recommendations! We greatly appreciate it.

Apr. 21st, 2023

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Sidney Knopp

Bree W was awesome. She is very knowledgeable regarding benefits. Bree was very professional and friendly. It was a joy to speak with her. Thank you,. Sidney Knopp RN

1 year ago

Reply from Boomer Benefits

Sidney, thank you for taking the time to share your experience with Bree. We are happy to know she could provide such helpful and friendly customer service. We appreciate your review and 5-star rating!

Apr. 17th, 2023

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Steve Palm Coast, FL

Amanda S was excellent to work with. Amanda took ownership of my billing issue and kept me informed every step of the way, until finally, problem resolved with a ZERO balance owed.

1 year ago

Reply from Boomer Benefits

Steve, thank you for sharing your experience with Amanda! We are happy to know she could assist you with a billing issue and help you to get it resolved! We appreciate your review and 5-star rating.

Apr. 13th, 2023

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JylKyng Fairfax, VA

Sandra C is my representative and she solved my problem and had all the answers to my questions. I highly recommend Boomer Benefits and all of the features and benefits for future help that the company provides!

1 year ago

Reply from Boomer Benefits

We are happy to know Sandra could answer your questions! We truly appreciate your recommendation!

Apr. 12th, 2023

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Colleen Gilbert Tallahassee, FL

My husband and I received thoughtful, timely help in assessing all our options for Medicare enrollment for our retirement. Sarah K was always available to answer our questions and made the whole process easy for us.

1 year ago

Reply from Boomer Benefits

Colleen, thank you for sharing your experience with Sarah! We are thrilled to hear that Sarah could assist you and your husband with your Medicare plan options and answer your questions! We greatly appreciate your 5-star rating.

Apr. 12th, 2023

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Kathleen Werremeyer Brandon, FL

Signing up for a Medicare plan was so quick and easy with the assistance of Andrew O at Boomer Benefits. I highly recommend Andrew if you are looking for someone to assist you through the process. Thank you, Andrew!

1 year ago

Reply from Boomer Benefits

We are pleased to hear that Andrew could assist you with your Medicare and make the process easier. Thank you for your recommendation and 5-star rating, Kathleen!

Apr. 4th, 2023

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Rhonda Strasbourg, 67

I had an issue with a bill. I called boomer benefits Natasha R took my info and got to work for me, Natasha keep me updated and called me when my problem was solved.Thank you Natasha

1 year ago

Reply from Boomer Benefits

Rhonda, thank you for your review. We are glad Natasha could assist you with a billing issue and help you to get it resolved!

Mar. 24th, 2023

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Lisa Wright Severn, MD

Jacob N has made this process very easy and really reduced my stress. I feel I now have someone to call whenever i am navigating this complex situation. Boomer Benefits is now on my side. Thank you Jason N.

1 year ago

Reply from Boomer Benefits

Thank you, Lisa, for sharing your experience with Jacob! We are glad he could help make the process a bit easier. Don't hesitate to call if you have any questions or concerns in the future!

Mar. 21st, 2023

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Samantha Robinson Manchester, TN

Jacob C was so incredible and kind to work with during this process of electing the best benefits for my grandmother! He was truly a blessing and we cannot rave about this gentleman enough!

1 year ago

Reply from Boomer Benefits

Samantha, thank you so much for sharing your experience with Jacob! We truly appreciate your kind words and feedback!

Feb. 24th, 2023

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SC retiree Middletown, CT

I had great service from Jessica Y and highly recommend her and Boomer Benefits. Informative and professional. Listened to my needs and goals and gave good advice. No high pressure sales. Made the process easy.

1 year ago

Reply from Boomer Benefits

We are glad Jessica could provide such great customer service. We greatly appreciate your recommendation!

Feb. 24th, 2023

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L L Peoria, AZ

Janay did an awesome job following up on a re-submitted insurance claim. All was resolved to my benefit. I call Boomer with any concerns regarding Medicare and insurance coverages. Thanks again!

1 year ago

Reply from Boomer Benefits

Thank you for sharing your experience with Janay!

Feb. 24th, 2023

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Susan Demiany Houston, TX

This is a wonderful company! They guided me through the process when I went on Medicare, and have been very helpful in my renewals. I highly recommend this company! Very knowledgeable, responsive staff!

1 year ago

Reply from Boomer Benefits

Thank you for your kind feedback, Susan! We are so glad our team could be helpful to you. We greatly appreciate your recommendation!

Feb. 15th, 2023

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Laura Coffman Edinburg, TX

Boomer Benefits is a fabulous company that has been very helpful. I am a customer who has dealt with them for my Medicare supplement needs for four years. Ashley S was my representative this year and she was excellent!

1 year ago

Reply from Boomer Benefits

Thank you for sharing your experience with Ashley! We are happy to hear she could provide helpful customer service, Laura!

Feb. 13th, 2023

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Denny Cain Atlanta, GA

Had an appointment with Bill W today. The ins and outs of Medicare can be quite confusing but Bill laid it out in a very professional manner and took away my confusion. Highly recommend Mr. W and Boomer Benefits!

1 year ago

Reply from Boomer Benefits

Thank you for sharing your experience with Bill! We are so glad he could be helpful to you. We appreciate your review and recommendation!

Feb. 3rd, 2023

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Alan Vaughan Chesapeake, VA

Their service is phenomenal. The insurance company was unresponsive. I called Boomer and they solved all the issues completely. They are so helpful! Couldn't be more satisfied.

1 year ago

Reply from Boomer Benefits

Thank you, Alan, for sharing your experience with our team! We are glad we could help you resolve your recent issues and provide you with great customer service!

Jan. 20th, 2023

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Ron Armbrust Papillion, NE

Tyler wall was extremely helpful with the selection of a plan. We breezed through the enrollment process. He also provided information on how to follow up with Medicare to be sure my enrollment in Part B was processing.

1 year ago

Reply from Boomer Benefits

We are pleased to hear that Tyler could assist you with your plan choices and provide helpful information for following up with Medicare! We greatly appreciate your review.

Jan. 11th, 2023

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James Freeman Mansfield, TX

Boomer Benefits filled in all the knowledge gaps for me. Their representative Madison M did an outstanding job and was very easy to work with. #sograteful Jim Freeman - Mansfield Texas

1 year ago

Reply from Boomer Benefits

We are happy to hear that Madison could provide great customer service! Thanks for your 5-star rating.

Jan. 11th, 2023

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Karen A. Richards Atlanta, GA

Great service today from Wendy H. She helped resolve an issue between Medicare and my new drug plan company. It was serious enough that critical drugs I needed were not being processed by my pharmacy. Now they are.

1 year ago

Reply from Boomer Benefits

Thank you for sharing your experience with Wendy! We are happy to hear that she could help you resolve an issue. We truly appreciate your review!

Jan. 5th, 2023

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Karen Beal Waxahachie, TX

William, thank you so much for all your help with what could be a difficult and time consuming process. You made it super easy and explained everything. I appreciate all your great help and knowledge. Thank you!

1 year ago

Reply from Boomer Benefits

Karen, thank you for taking the time to share your feedback! Thank you so much for your 5-star review.

Jan. 3rd, 2023

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Kay Christian Riverview, FL

Boomer Benefits is a great company. Courtney M helped me get a Plan D prescription plan. She made it very easy. She explained everything very well. A pleasant experience. I highly recommend.

1 year ago

Reply from Boomer Benefits

We are happy to hear that Courtney could assist you with your Part D plan and explain everything clearly! Thank you for sharing your experience, Kay!

Dec. 29th, 2022

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Brian Kern Fairborn, OH

worked with Maritza K this year to change my prescription drug plan. my previous plan was too pricey for what i got out of it. she directed me to a much more affordable plan. she did a wonderful job.

1 year ago

Reply from Boomer Benefits

Brian, thank you for sharing your experience with Maritza! We are so glad she could assist you with your prescription drug plan. We appreciate your 5-star review!

Dec. 29th, 2022

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Charlotte Fidler Columbus, OH

This company is the best! I've been working with Cheyanne K. She has made the experience extremely simple, has answered all my questions and has given me options. I highly recommend Boomer Benefits!

1 year ago

Reply from Boomer Benefits

Charlotte, thank you so much for sharing your experience with Cheyanne! We are so glad she could help make the process easier and answer your questions! We greatly appreciate your recommendation.

Dec. 20th, 2022

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Paula Scott Greybull, WY

I called to ask for a review of the current coverage I selected last year. Ashley G walked me through my options and also explained the difference between Plan G and Plan C. She was very patient, kind and knowledgeable.

1 year ago

Reply from Boomer Benefits

Paula, we are so glad Ashley could explore your plan options with you and provide you with helpful service! We appreciate your 5-star review.

Dec. 7th, 2022

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Deborah Mills Portland, OR

Allyson G returned my call on a Saturday when her office was closed. She gave me excellent advice, was very knowledgeable, and answered all my questions. I highly recommended Boomer Benefits and especially Allyson!

1 year ago

Reply from Boomer Benefits

Thank you for sharing your experience, Deborah! We are pleased to hear that Allyson could provide you with helpful advice and answer all your questions. Thank you so much for your recommendation!

Dec. 7th, 2022

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Louis Zezza Delray Beach, FL

Boomer Benefits has been my only Medicare services and all the representatives are knowledgable, attentive and friendly! My current rep. is Delaney M has been just great navigating me through insurance plans.

1 year ago

Reply from Boomer Benefits

We are so glad Delaney could help you navigate your Medicare plan options and provide you with helpful customer service! Thank you for your 5-star review!

Dec. 2nd, 2022

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Dee Wisor Vail, CO

Jasleen S was very helpful in our review of options for a Part D prescription drug plan for 2023. She provided comparisons of our current plan to a new one. She was very responsive. With her help we will save money.

1 year ago

Reply from Boomer Benefits

Dee, we are pleased to hear that Jasleen could assist you with your Part D options! Thank you for sharing your feedback with us!

Dec. 1st, 2022

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Kathleen S. Southbury, CT

Once again, all my questions were answered with incredible speed. The information and services provided by Sydney B was accurate and will provide a substantial savings. Thank you, Sydney, for being attentive to my needs.

1 year ago

Reply from Boomer Benefits

We are glad Sydney could answer your questions and provide you with prompt communication! We appreciate your 5-star review!

Dec. 1st, 2022

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Gerard Harrington Naugatuck, CT

Sydney B was great getting me what I needed. She was pleasant and took the time to directed me to where I needed to go. I’ve worked with Boomer Benefits previously and they’ve been the best. Thank you Sydney Gerry

1 year ago

Reply from Boomer Benefits

Gerard, thank you for sharing your experience with Sydney! We are glad she could provide you with helpful assistance. We greatly appreciate your 5-star review!

Dec. 1st, 2022

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Jill Glendyer The Colony, TX

Wendy H expertly helped me decide on a dental/vision/hearing plan. She was patient and thorough working with me. She answered all of my questions and promptly followed up. I would highly recommend Wendy and Boomer Benefits.

1 year ago

Reply from Boomer Benefits

Jill, we are happy to hear that Wendy could assist you with finding a dental, vision, and hearing plan and answer all your questions! We sincerely appreciate your recommendation.

Dec. 1st, 2022

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Dr Jane M Saint Augustine, FL

Excellent service and a valuable service for both selecting a provider AND for managing issues related to coverage. Highly recommended, Special thanks to agents Sandra C and Chasaty A.

1 year ago

Reply from Boomer Benefits

We are glad Sandra and Chasaty could both provide you with excellent customer service! Thanks so much for your recommendation.

Dec. 1st, 2022

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Joan Godfred West Palm Beach, FL

I have called several time since using Boomer Benefits. I have gotten timely response and full understanding and resolution to my questions. Most recently spoke with Chasaty A Appreciate the support they provide

1 year ago Edited June 26, 2023

Reply from Boomer Benefits

Joan, we appreciate you sharing your experience with Tina! We are glad she could provide helpful customer service! Thank you for your 5-star review!

Dec. 1st, 2022

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Elizabeth Power Arden, NC

I like the humility of the agents and their willingness to meet me where I am. Michelle W did a great job going at a pace I could process, answering every question, making sure I got it. Best ever!

1 year ago

Reply from Boomer Benefits

Elizabeth, thank you so much for your kind words! We are thrilled to hear that Michelle could provide you with great service and answer your questions so you can make an informed decision. We truly appreciate your 5-star review!

Dec. 1st, 2022