Name: MobileHelp
Rating: 4.6

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Verified Customer

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Tyrone Graham Arverne, NY

I think that I don't have to worry about any falls because I have mobilehelp.

4 years ago

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Verified Customer

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Kathy Dekalb, IL

Professional and efficient. The staff answers quickly when testing the device.

4 years ago

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Verified Customer

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Lois Thayer Indialantic, FL

They are quick to respond. Very comforting to know they are on the other end.

4 years ago

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Verified Customer

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Christy Rittman, OH

A huge 5 stars! Everyone I have spoken to are so kind and helpful.

4 years ago

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Verified Customer

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RB Severna Park, MD

I received a call about my father falling in the middle of the night and had to chase down answers for hours to find out what happened to him

4 years ago

Reply from MobileHelp

Hello, We received your review and we apologize for any inconvenience you have experienced. Our Technical Support team will be able to help review alerts on your account. We would be happy to have one of our representatives give you a call if any further assistance is needed. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon.

Apr. 2nd, 2021

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Verified Customer

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Larry Barnesville, GA

The price that I can afford, ones that I can trust when I need them

4 years ago

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Verified Customer

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Theresa Marion Clermont, FL

They are affordable and I like the lock box that was part of my package.

4 years ago

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Verified Customer

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Steve Nani South Bend, IN

I dropped my device three times and Mobil one answered with a solution.

4 years ago

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Verified Customer

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Gail K. Dolly Mc Alpin, FL

It answered all of my needs and was easy to install. It also looks good.

4 years ago

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Verified Customer

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Linda White West Palm Beach, FL

Great. Very nice customer service staff. Easy to activate.

4 years ago

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Verified Customer

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Barbara Marshall Kingston, TN

Every service rep I have spoken to has been patient, kind and knowledgeable.

4 years ago

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Verified Customer

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Mela P Boca Raton, FL

The best service all the way around. Thankful too find Mobile Help !

4 years ago

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Verified Customer

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Liz Voss Huntersville, NC

I love the equipment and the excellent service. Great options too.

4 years ago

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Verified Customer

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Mary Kimsey Winter Park, FL

So far so good. I haven't had to use it yet, but so far the test has worked fine

4 years ago

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Verified Customer

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Barbara Jonas. Mount Laurel, NJ

Very courteous and helpful when ordering and setting up system.

4 years ago

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Tom Brownlee Pinckney, MI

Total up front company, very professional and helpful customer service.

5 years ago

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Teresa Patterson Washington, DC

Because the price is low enough for me. I’m on a fixed income

5 years ago

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Verified Customer

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Mal Middletown, CT

Excellent product; problematic customer service cannot differentiate buyer and user of device

5 years ago

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Verified Customer

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Kay Hayward, CA

Great customer service helped my mom and I with all our needs

5 years ago

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Verified Customer

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Loretta Holley Poteet, TX

They respond instantly and have always been so nice, respectful and so helpful.

5 years ago

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Verified Customer

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Helena Bennett Carmichael, CA

Their response time is almost instantaneous. Very friendly and helpful.

5 years ago

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Verified Customer

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Lois Siloam Springs, AR

It is very easy to set up and it works well with our situation.

5 years ago

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Shirley Barbre-McChesney Englewood, CO

The company is very truthful and efficient and the devices are excellent!

5 years ago

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Mary J Handshuh Bellflower, CA

It's wonderful getting someone to talk to quickly during business hours

5 years ago

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Verified Customer

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Susan Palman Southampton, PA

The set up was easy. We tested it! We have not used it for am emergency, yet..

5 years ago

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Verified Customer

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Judy Wolf Blair, NE

They back their product. Any questions are answered right away.

5 years ago

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Verified Customer

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Alan Rice Everett, WA

Clear communication, fast delivery, easy setup. Need to add a wi-fi based service.

5 years ago

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Verified Customer

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Jacqueline Davidson Lake Cormorant, MS

Very quick response when I accidentally set it off, unlike my previous system.

5 years ago

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Verified Customer

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Maxine Berghoff White Plains, NY

The response time from alert of device has been a minute or two.

5 years ago

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Verified Customer

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Alan Weeks Clayton, NC

Easy to install. Has many safety features that we did not even know about.

5 years ago

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Verified Customer

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George Lear North Las Vegas, NV

So far no problem, set it off one night going to bed and they called right away

5 years ago

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Linda Grim Langley, WA

They respond very quickly. Great products to chose from that meets my needs.

5 years ago

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Verified Customer

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JAC Rockwall, TX

Helpful in assisting to get the correct system; friendly representative

5 years ago

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Verified Customer

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Dixie Blake Lisbon, OH

Very helpful in answering questions. Informative and patient.

5 years ago

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Verified Customer

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Margy Bethesda, MD

Just as advertised, it is easy to use. Charging and testing goes very smoothly

5 years ago

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Verified Customer

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John George Reeds Spring, MO

easy to hook up. Plenty of different options for overall coverage.

5 years ago

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Verified Customer

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Sheryl Fries Clayton, NY

My device works very well and the staff has very helpful to me

5 years ago

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Betty Lewis Chicago, IL

I have only had the device for a short period. The company reputation seems to be good.

5 years ago

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Dianne L Cahill Freedom, NH

I received everything within a few days. Found it easy to set up!!

5 years ago

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Nilda Fernandez Lutz, FL

Easy to use. One star offer because you do not offer option for Spanish-speaking only help

5 years ago

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Lori Windom, MN

I like how easy it is to use and the people are very nice to talk to and help you

5 years ago

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Anna Castelli Pittsburgh, PA

They were very quick notify me of an emergency regarding my sister

5 years ago

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Margaret Benham Aztec, NM

Information and making sure we are comfortable with instructions.

5 years ago

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Verified Customer

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Laquita S Ely Mount Vernon, IN

Easy to set up, easy to use and very courteous and helpful when needed!

5 years ago

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John Sovis Twinsburg, OH

Equipment functions well and employes are friendly and nogiable.

5 years ago

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Verified Customer

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Alfred Walnut Grove, CA

Very Helpful, when needed they explained the whole process of MobleHelp

5 years ago

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Anonymous Wappingers Falls, NY

In the short time I have been using it, the product has been reliable.

5 years ago

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Verified Customer

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Helen Cooper McAlester, OK

My first experience with mobile alert was a rapid rapid response

5 years ago

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Deanne Whitlock & Lisa West Atlanta, GA

service, availability of live help, patience and help with testing

5 years ago

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Verified Customer

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Christine R Westfield, NJ

Helpful phone assistance during set up and quick response time.

5 years ago