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Medical Guardian Reviews

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7.9

Overall Score

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Juanita Somerset, NJ

Medical Guardian responds quickly. I am glad they came up with something to take when we travel. I am happy with it.

4 years ago

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Anonymous Okatie, SC

Has to be charged frequently and I was never told that before. It was completely different than the one I was getting but that is my fault.

4 years ago

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Anonymous Enfield, CT

It works the way I thought it would. It is dependable. I am very satisfied. I like this very much.

4 years ago

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Evelyn Greenville, PA

I bought it for my other and I feel safer knowing she has it and it worked when we tested it.

4 years ago

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Anonymous College Station, TX

My son bought this for me. I like the security it gives me. It worked fine when we tested it.

4 years ago

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Kyle Farmington, PA

Anytime I press the button I know that help is on the way. I used it last month and yesterday.

4 years ago

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Kenneth Springfield, OR

Wherever we are we have a place to call for help. They are very informative about everything they sell there.

4 years ago

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Anonymous Suwanee, GA

It worked fine when I test it. They follow up. I feel secure having medical guardian.

4 years ago

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Kaye Washington, MO

Too sensitive. It went off and I didn’t know who was calling because I thought it was spam so I didn’t answer.

4 years ago

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John New Hyde Park, NY

When I need it, it works. I used it about two weeks ago and it was very good service.

4 years ago

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Hall Fayetteville, GA

It works fine when we test it. It gives me more of a feeling of security having it.

4 years ago

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Vickie Townsend, DE

Device is easy to set up and customer service is so helpful when I call about it.

4 years ago

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Evelyn Eagle Lake, TX

I feel safe with Medical Guardian but it needs charging to often and it is expensive.

4 years ago

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Anonymous Salem, MA

We tested it about a week and half ago and they took care of it. They answered any questions we had.

4 years ago

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Gail Riverview, FL

The simplicity of it is great though I don’t like that they keep trying to sell me something.

4 years ago

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Anonymous Batavia, IL

Customer service kept calling me back but it was hard to get back to them and got somebody here immediately.

4 years ago

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Norbert Saint Paul, MN

The device detected when I fell. They answered right away and they were very helpful too.

4 years ago Edited September 14, 2021

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Mary Ann Wickliffe, OH

I like it because it's always with me in case I fall or have some sort of an accident.

4 years ago

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Thurmond Greensboro, NC

I love it. It's accurate. I have tested it a couple times and everything worked just fine.

4 years ago

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Dory Geneseo, IL

I think that's great. I'd rather have a wristband instead of a necklace that's the only thing.

4 years ago

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John Pittsburgh, PA

It seems reliable and quick service. Somebody always answers the phone with good service.

4 years ago

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Betty Graham, NC

We accidentally triggered it and the response was very quick. We answered them and everything was okay.

4 years ago

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Mildred L Anniston, AL

We haven't had to use it yet but we've tested it three times and it worked just fine.

4 years ago

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Faye And David Fletcher, NC

We've talked to customer service a couple of times. They have always responded to us.

4 years ago

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Joan Lockhart Aurora, CO

The price is better than what I have used in the past. I have not needed it so far so can’t rate response time.

4 years ago

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Virginia Mission Viejo, CA

Medical Guardian gives me a sense of security. When someone comes on, they are very polite.

4 years ago

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Anonymous Levittown, NY

Heavy and I don’t like the light flashing but they answer right away and when I dropped it, it detected the fall.

4 years ago

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L Wickliffe, OH

Great customer service. Took awhile to be shipped. Good quality. Was what we needed.

4 years ago

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Loretta Fodrie Mooresville, NC

Very dependable, but clunky to wear. The device is easy to use, is answered immediately. It is just not attractive to wear.

4 years ago

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Linda Davis Toms River, NJ

I have not had to use the resource as yet but when I did speak to a Customer Service person they were pleasant.

4 years ago

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Downey Stancs Goshen, CT

I fell recently, pressed my beeper button, and the EMT team was here in 20 minutes.

4 years ago

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Mark Higgins Boston, MA

It's a great device, Although I haven't needed to use it so far. But it will be handy should I ever need to.

4 years ago

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Jim Minnery Elyria, OH

Reliable. They have responded promptly when I have mistakenly pressed my panic button.

4 years ago

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Susan Swann Pennsville, NJ

Light weight, nice people, easy to use. I just wish that my Mom would remember to keep it on!

4 years ago

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Sharon Chicago, IL

Competence, helpfulness, thoroughness, informative, excellent follow through comminications

4 years ago

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Leonard Homer West Bloomfield, MI

I haven't needed the service yet, but when I run the test they are very responsive.

4 years ago

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Beatrice Bedford, MA

I pushed my button for an emergency & they quickly alerted emergency services for me.

4 years ago

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Susan Tramm (for Doris Monlux) Oak Harbor, WA

Response/contact time great. So far its worked exactly how we had hoped. Wish it was a little smaller though.

4 years ago

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Odell F. Smith, Sr. Alachua, FL

I am totally satisfied with the prompt response and clear communication in understandable English.

4 years ago

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Debbie Lehbert Berkeley Springs, WV

So far been great. Have not have had any problems. Able to hear the service person loud and clear

4 years ago

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Sharon Holly Ridge, NC

We haven't had to use it yet, but it was easy to set up and it gives the family peace of mind.

4 years ago

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Jo Gwost Saint Cloud, MN

Light weight. So far as I have experienced it is dependable. Can get it wet and it dries quickly

4 years ago

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Nancy Green University Place, WA

The pendant is heavy around neck and the cord is not removable. I had to take mine to a jeweler to replace with a chain.

4 years ago

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Alice Bend, OR

Medical Guardian’s operators respond quickly, calmly and professionally following an alert.

4 years ago

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Lois Richards Virginia Beach, VA

Works fine. Too easy to have it call when I did not push the button. Not sure how to protect this from happening

4 years ago

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Beverly McCorkle Waldorf, MD

Ease of use, immediate response, work outside home everywhere cell Verizon tower

4 years ago

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Johnnie Thornton Lott, TX

Haven't had to really use them yet. The only time was once when he dropped it and they called.

4 years ago

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Theresa M. Blinco Finksburg, MD

They are are there when I need them. Always nice on the phone, pleasant to talk to and concerned.

4 years ago

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Barbara Evans Grosse Pointe, MI

They are always right there to help. We have ordered a second one for the basement area.

4 years ago

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Gary Fisher Santa Fe, NM

They have been responsive; their appliance works. But I haven't had occasion to use it.

4 years ago