Name: Medical Alert
Rating: 4.3

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Verified Customer

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Kenneth Soderstrom Rockford, IL

Good customer service with timely response when needed

4 years ago

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Carol South Bend, IN

Love the pendant and the watch get Versatility

4 years ago

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Jill Fairfield, CA

Response time is excellent and I get a call right away

4 years ago

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Sandra Yax Cass City, MI

Because it's a life saver and It goes wherever I go

4 years ago

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Carol Farrell Casey, IL

Because when I test my alert it takes a long time to get an answer.

4 years ago

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Ilene Bemidji, MN

Very prompt responses to call button activation.

4 years ago

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Trish Salem, MA

Sometimes hitting the box by accident tells the machine to call

4 years ago

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J Davidson Clifton Park, NY

Always available to answer question and help

4 years ago

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J. Brown Charlo, MT

Have had no problems with them. They are easy to work with.

4 years ago

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Lydia Elizabeth City, NC

Gives me of mind knowing help can be quick

4 years ago

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Cassandra Stephens Detroit, MI

Easy to use and have a peace of mind and the price is good.

4 years ago

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Carol Spring Hill, FL

I have not had to use the device for an emergency. So insufficient knowledge as to their ability.

4 years ago

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Mary E Welch Clarksville, TN

It is easy to use, just keep it charged.

4 years ago

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Tillie Kidwell Mount Pleasant, TX

My Medical Alert necklace is easy to use.

4 years ago

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Rosalie Lopez Las Vegas, NM

Dependable, easy to wear. Feeling of safety.

4 years ago

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harriet j barack Stoughton, MA

because they regularly remind me to test my system

4 years ago

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Lurline Carrboro, NC

Good service that calls me even when I accidentally push the button.

4 years ago

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Victoria Jackson Westminster, CA

Quick response to the button going off!!

4 years ago

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Martha Ngosi

It's sometimes takes too long to respond when calling them on weekends.

4 years ago

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Dolores Lawson Walton, KY

Because they respond quickly when the button is pressed

4 years ago

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Rose Klukan Northfield, OH

Wish it was smaller and not so heavy It would be easier to carry around your neck.

4 years ago

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I Ellwanger Charlotte, NC

Good quality trustworthy good value for the money. Good customer service

4 years ago

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Mildred Columbia, TN

It works for me. They answer when I call them.

4 years ago

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Susan Wade Dayton, OH

The only thing I don't like is the size. wish it was smaller.

4 years ago

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Rosemary Hudson, NY

Should be easier way to check in. A little slow on response to ck in

4 years ago

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Beth B Wright Cherryville, NC

I have had good service with Medical Alert!

4 years ago

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Cheik El khazen Ventura, CA

I am not satisfied with your service. Also you charged me an extra 10$ a month and no service for it

4 years ago

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Linda Shideler Rockledge, FL

Very easy & they respond as soon as it goes off

4 years ago

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Donna Christianson Ferndale, WA

Anytime I've accidently pushed the button, the alarm goes off immediatly

4 years ago

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Sheryl Denver, CO

Great customer service and product quality

4 years ago

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Robin Salisbury, NC

System works great. Service is the best out there.

4 years ago

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Barbara Cammpm Central Lake, MI

Quick reponse to call for help. Very efficient.

4 years ago

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Ingeborg Clare Youngstown, OH

Tends to get in the way during normal daily chores and activities.

4 years ago

Reply from Medical Alert

Hi Ingeborg, Thanks so much for your feedback. Sorry to hear it's in the way, but glad to know you're protected and safe in the event of a fall or accident..

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

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Verified Customer

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Barbara w. Davis Richmond, VA

very alert to a. Change in my walk,and will right away ask me if I have fallen.

4 years ago

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Barbara traylor Hernando, MS

Satisfactory service and response is fast to acknowledge

4 years ago

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Mena Rios

Because of their prompt answers and good monitoring

4 years ago

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Sharon Raines

Very reliable and helpful when called about anything

4 years ago

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Vivian Pedigo

Convenience, dependable and reliable. Very satisfied.

5 years ago

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Donna Blanes

Slow start...instead device was faulty...bu it was replaced quickly!

5 years ago

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Martha Endicott

They offer a quick response and they are easy to contact.

5 years ago

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Barbara Reichart

Feeling of security. Love the flexibility it affords mr.

5 years ago

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Lillie M.Allen Daughter: Barbara J. Hayes

Because of The responding of accidentally called

5 years ago

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Dodie Hyde

The reps are efficient and pleasant to talk to

5 years ago

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Dorothy Sunshine for Roberta Lerner

The company is caring and concerned for their customers.

5 years ago

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Roy

Respond very quickly!! Always pleasant!

5 years ago Edited January 10, 2024

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Brian Tracy

No problems with the response time and good customer service.

5 years ago

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Peter Polk

Necklace too big and heavy bracelet too bulky it is good to know you are covered if you are out

5 years ago

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Debbie Fore

Great customer service and pleasant staff.

5 years ago

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Broddon

When I had a problem the company said they would send a replacement and they didn't do itb

5 years ago

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Diane Smith, caretaker for Lorraine Boyce Seffner, FL

Sales tactics for elderly persons is terrible! They do not understand things over a phone, then the money gets taken out

5 years ago