Name: Medical Alert
Rating: 4.0

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Verified Customer

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Joanne Montelongo Hermosa Beach, CA

They call immediately if you need them. They are very helpful and polite

3 years ago

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Verified Customer

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Bonita Nelson Garner, IA

I neglect to test my Medical Alert and they remind me to do it.

3 years ago

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Joan Garner, NC

It recharges so fast no matter how long I have it out of its cradle .

3 years ago

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Kathy P Leonardtown, MD

They call to check the syst. My parents never think to do the monthly test

3 years ago

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MarionReed Bedford, VA

The kindness of the people I dealt with.This means so much to us older people!

3 years ago

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Carole Franklin Fairfield, CT

Moms set hers off a few times accidentally. Quick response time & notification

3 years ago

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Verified Customer

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Jean Whitaker Maysville, KY

Had it for a year now and still have not needed it---would like to send it back but can not seem to be able to do that

3 years ago

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Verified Customer

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Shirley Jung Huntington, NY

They are very helpful, always there to answer questions and very pleasant.

3 years ago

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Mary Pelton

very reliable, trustworthy, and friendly, and always there when I need them.

3 years ago

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Phyllis Rogers

It's working and makes me feel more secure and safe in my daily life

3 years ago

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Pat Brown

Fortunately, I have not had to use it. Daniel Has been extremily helpful

3 years ago

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Margie Tofte Vancouver, WA

Mom feel 1 time and they were very helpful to get the right people there,

4 years ago

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Lucy Fagnani Bellport, NY

I did not fall but the paramedics came anyways. They were very gracious.

4 years ago

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Verified Customer

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Laura Blanpied Fullerton, CA

It works for me. The cost fits in to my budget. And that's all I have to say.

4 years ago

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Verified Customer

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Linda Fountaine Rienzi, MS

Medical Alert always let me know when my dad took a fall. Excellent service.

4 years ago

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Frances L Bassett Rockford, IL

They are always there for me and they communicate with me whenever I need to

4 years ago

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Shawn Tampa, FL

Life saving. Calls for reminding. Keeps up to date of medical information.

4 years ago

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Pauline Lehmann Magnolia, TX

It is dependable and always working, which makes me feel safe at all times.

4 years ago

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Vera & George Barnes Wayne, PA

Medical Alert employees are always very responsive to all questions & problems

4 years ago

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Elizabeth Rizzo Ramsey, NJ

They really make sure that the system is working so that my mother is safe

4 years ago

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Pam Northridge, CA

The response time is great! The customer service staff are courteous.

4 years ago

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Verified Customer

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Tobe Shanok Wayland, MA

Not satisfied with how it has been going off unwanted. However, someone contacted me one checked the service and explained how it should work.

4 years ago

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Shirley Wisner Bozeman, MT

Make me feel safe in the shower and at night when I have to get up

4 years ago

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R Giasp Naples, FL

I have accidentally hit help button and always have an immediate r

4 years ago

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Wanda Traver Poughkeepsie, NY

They are always available -- fortunately I have not had to use the program

4 years ago

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Guadalupe Garcia San Jose, CA

My company always call me, when by mistake I press the alarm button.

4 years ago

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Ann Hadley Branford, CT

I have sent in two false alarms and my family and police were immediately notified.

4 years ago

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Linda Fowler Concord, CA

I feel comfortable wearing it and the customer service is excellent

4 years ago

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Debora Austell, GA

Reassuring to know my loved one can receive medical help any time.

4 years ago

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Barbara Davies Columbus, IN

Very helpful and polite and caring. Juat wish they had a smaller wrist strap.

4 years ago

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Joyce Osborne Central Point, OR

I have instant response , even if I have dropped the device by accident

4 years ago

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Jean Vette Little Falls, NJ

Quick response when I need it. Would like to see other lanyard options that are more adjustable

4 years ago

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Arminda Figueroa Clearwater, FL

Iam satisfied with the prompt,caring and professionalism services when needed

4 years ago

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D.E.R. Dalton, OH

The keep track of my devices to be sure they are working monthly and they answer. Questions.

4 years ago

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Rita costello Omaha, NE

Very helpful and courteous and willing to listen to any concerns I may have

4 years ago

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Carolyn ODonnell Marble, MN

They are right on it when I need them Thank you very much for that

4 years ago

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Pete Valligny Kannapolis, NC

It has worked when it was not supposed to and it has not worked when it was supposed to. Unreliable-just the thing that is important but missing.

4 years ago

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Evelyn Dowd Reese, MI

Haven't had to use them yet but when I tested them very helpful and pleasant!

4 years ago

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Theresa Benz Wautoma, WI

They are quick to respond to my need our here in the country. It's easy to use.

4 years ago

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CarolBeavers Midland, MI

They called and reminded my Mother to charge her monitor if she forgot.

4 years ago

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Verified Customer

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Patricia Reynolds Conneaut, OH

Because it's a good feature for Seniors who have the ability to fall

4 years ago

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Robert Reuscher Knoxville, TN

Their doing everything right . Have the answers to all I contacted them with !

4 years ago

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Brandon Sims Stillwater, OK

There is always a response when I hit the button, however sometimes it seems to trigger too easily.

4 years ago

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Ann R Joiner Saint Paul, MN

they always check on me and are very prompt to answer the alert

4 years ago

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Nancy Martin Cortland, OH

Fast response when called and customer service is always so polite and helpful

4 years ago

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Cindrella S. Killian Port Charlotte, FL

accidentially bumped button. they showed up withe me even knowing I hit it.

4 years ago

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Verified Customer

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Jill Kercher Youngstown, OH

I have called at least three times. They respond immediately.

4 years ago

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Verified Customer

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Lee Hollowell Medford, NY

I don't like the n ew device but Medical Alert has always been there when I needed it.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Glena Hood Belton, TX

Very helpful responding to my Alzheimer's husband when accidently pushing button

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Darlene Baltzer Phoenix, AZ

They have responded quickly. they were courteous when I accidently set it off.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021