Name: Medical Alert
Rating: 4.3

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Verified Customer

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Mary Durocher Hudson Washburn, WI

They were there when I needed the ambulance in two separate times.

4 years ago

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Verified Customer

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Raymond. Walsh Toms River, NJ

Convenient to use but recharging is a nuisance and not always possible at the required time.

4 years ago

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Verified Customer

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Carolyn Sharpe Covington, GA

No problems, reliable, quick to respond. Very considerate in all regards.

4 years ago

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Verified Customer

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Ben Kimbrouigh Clarksville, TN

Good products for the priced and customer service is satisfactory

4 years ago

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Verified Customer

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S. Roberson Troy, NC

Dependable, ease of use, company maintains good communication with client

4 years ago

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Verified Customer

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Walter East Haven, CT

Very easy to use and very effective. Good peace of mind knowing it’s there.

4 years ago

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Verified Customer

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Brenda Yerdon Sandy Creek, NY

There have been multiple issues With the unit and have had two replacements already and purchased in December.

4 years ago

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Verified Customer

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Virgil Thompson Florence, KY

It works good and is of good value and very easy to work with and to understand

4 years ago

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Verified Customer

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Carolyn Armstrong Cleveland, MS

Even though I have never had to use it, I'm sure it would be there for me.

4 years ago

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Verified Customer

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Henry Ellis Satsuma, FL

Their system works just as it should and I am very pleased with it.

4 years ago

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Verified Customer

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Albertine Peterborough, NH

Medical Alert always answers and sends EMT's when falls occur

4 years ago

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Verified Customer

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Judith Harvey Grove City, OH

The system generally works well. There have been a couple of instances when it didn't go off.

4 years ago

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Verified Customer

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Dorothy Gallagher Williamstown, NJ

Have had no experiences to rate it higher. Testing was a bit of an issue, but seems to be fine now.

4 years ago

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Verified Customer

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Anne Griggs Stuart, FL

Rapid response to perceived falls, extremely sensitive device

4 years ago

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Verified Customer

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Dorothy M. Jenkins Tulsa, OK

The are very professional and courteous when they call you or you call them.

4 years ago

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Verified Customer

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Fae Nolte Raymore, MO

Patient & helpful any time a call to office was needed .. have had no emergency yet

4 years ago

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Verified Customer

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Sophia Kuzminsky Armagh, PA

Medical Alert is a lifesaver. I have not yet needed to use, but I'm glad I have it.

4 years ago

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Verified Customer

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Cathy Dryden Florence, KY

White necklace alert extremely sensitive and has gone off on occasions where no fall occurred.

4 years ago

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Verified Customer

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Joecyle Zaremba Villa Park, IL

They responded quickly it was just what I expected from the company

4 years ago

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Verified Customer

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Larry Franklin Saint Paul, MN

The medical people are always here when needed in a short time!

4 years ago

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Verified Customer

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Betty Harter Bloomsburg, PA

They are very good and I can trust them. When I need them, they are right there

4 years ago

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Verified Customer

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J. Murphy Natick, MA

I really haven't had to use it yet. So far they have been very responsive to questions.

4 years ago

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Verified Customer

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Jenny Dominguez Miami, FL

They call me immediately even if I accidentally hit the motion detector

4 years ago

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Verified Customer

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Sandi Vista, CA

When used, the response is immediate & the fall detection is very sensitive.

4 years ago

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Verified Customer

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Johnson Baltimore, MD

Because it alerts the team very quick and it‚Äôs very useful for me.

4 years ago

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Verified Customer

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Bob Zolotor Kansas City, MO

System doesn't consistently answer falls, and doesn't recognize the cancel alert button

4 years ago

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Verified Customer

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Bernadette New Albany, IN

Notified us of low battery. It would be nice is the necklace unit was a little bit lighter to wear

4 years ago

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Verified Customer

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Theresa cole Pompton Plains, NJ

Everyone is on top of my service and even notifies me when my battery is low

4 years ago

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Verified Customer

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Donna Stephens Saint Louis, MO

Always answer if I‚Äôm checking device and if I accidentally drop it

4 years ago

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Verified Customer

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PHYLLIS MIRCHIN Hackensack, NJ

PROMPT ANSWER TO THE PHONE (EVEN THO I DID IT BY MISTAKE) AND COURTESY

4 years ago

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Verified Customer

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MARTHA WARWICK Apache Junction, AZ

used it twice with great success, the response was immediate and professional

4 years ago

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Verified Customer

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Linda Young Wilkes-Barre, PA

The slightest movement I get a call to make sure everything is ok

4 years ago

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Barbara Hampton, GA

They‚Äôre very quick to respond; very pleased with their customer service

4 years ago

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Verified Customer

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Carla Kasten Deland, FL

Because they are always there for you and take care of whatever is needed

4 years ago

Reply from Medical Alert

Hi Carla,

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

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Verified Customer

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Dorothy McCormack Clarks Summit, PA

Quick response to all my calls and got ambulance and family when needed

4 years ago

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Verified Customer

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Fran Goldberg Boca Raton, FL

Very responsive to all concerns and questions very knowledgeable and polite.

4 years ago

Reply from Medical Alert

Hi Fran, Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

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Verified Customer

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Jane M Wright Atlanta, GA

You have always answered right away and I have had 911 personnel soon after.

4 years ago

Reply from Medical Alert

Hi Jane,

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

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Verified Customer

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Steven Spicer Chicago, IL

responsible , very responsive and attentive. Affordable and reliable

4 years ago

Reply from Medical Alert

We appreciate you, Steve! Thanks so much for the feedback!

Stay safe,
Alex
Customer Reviews Manager
Connect America Medical Alert

Jan. 26th, 2021

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Verified Customer

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Jane grillion

I still don't have my lock box. They called and told me I need to pay them more money now so I won't have to more when they raise their prices. If .late

4 years ago

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Verified Customer

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Carol Sitton

If I forget to test mine once a month they call to remind me

4 years ago

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Verified Customer

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Jacquelyn McCants

they have responded quickly and forgive me when they get my alarm by mistake

4 years ago

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Verified Customer

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Betty L. Holland

5 stars they were very efficient for me . Always very helpful when I called.

4 years ago

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Verified Customer

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Jackie Hofman

I have needed them on several occasions and the response was fast.

5 years ago

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Verified Customer

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Barbara Allen

The battery malfunction just after I had the devise for 90 days. I did get a new one, but I had to purchase the insurance.

5 years ago

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Verified Customer

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Amoret Bajek

I am very happy I chose Medical Alert! I have not had them too long to rate them properly!

5 years ago

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Verified Customer

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Margaret Caterbone

They do not explain use very good. Did not know about inter rooms interfere. My Mom pushed her button for 1 1/2 hours and you could not find her location

5 years ago

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Verified Customer

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Mildred Huette

Had an issue with the auto notify if fall. It went off constantly so we had it turned off

5 years ago

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Verified Customer

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TonyJohnson

It is comforting to know that help is automatically sent if needed.

5 years ago

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Verified Customer

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Audrey Johnson

very responsive when needed. All question readily answered when I called.

5 years ago

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Verified Customer

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lydia foster

sometimes,they alert when I am just sitting. but the other day I ell,and yher was not alert. I had to crawl back

5 years ago