Name: Medical Alert
Rating: 4.3

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Verified Customer

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Jean Vette Little Falls, NJ

Quick response when I need it. Would like to see other lanyard options that are more adjustable

3 years ago

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Verified Customer

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Arminda Figueroa Clearwater, FL

Iam satisfied with the prompt,caring and professionalism services when needed

3 years ago

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Verified Customer

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D.E.R. Dalton, OH

The keep track of my devices to be sure they are working monthly and they answer. Questions.

3 years ago

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Verified Customer

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Rita costello Omaha, NE

Very helpful and courteous and willing to listen to any concerns I may have

3 years ago

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Verified Customer

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Carolyn ODonnell Marble, MN

They are right on it when I need them Thank you very much for that

3 years ago

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Verified Customer

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Pete Valligny Kannapolis, NC

It has worked when it was not supposed to and it has not worked when it was supposed to. Unreliable-just the thing that is important but missing.

3 years ago

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Verified Customer

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Evelyn Dowd Reese, MI

Haven't had to use them yet but when I tested them very helpful and pleasant!

3 years ago

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Verified Customer

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Theresa Benz Wautoma, WI

They are quick to respond to my need our here in the country. It's easy to use.

3 years ago

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Verified Customer

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CarolBeavers Midland, MI

They called and reminded my Mother to charge her monitor if she forgot.

3 years ago

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Verified Customer

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Patricia Reynolds Conneaut, OH

Because it's a good feature for Seniors who have the ability to fall

4 years ago

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Verified Customer

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Robert Reuscher Knoxville, TN

Their doing everything right . Have the answers to all I contacted them with !

4 years ago

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Verified Customer

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Brandon Sims Stillwater, OK

There is always a response when I hit the button, however sometimes it seems to trigger too easily.

4 years ago

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Verified Customer

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Ann R Joiner Saint Paul, MN

they always check on me and are very prompt to answer the alert

4 years ago

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Verified Customer

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Nancy Martin Cortland, OH

Fast response when called and customer service is always so polite and helpful

4 years ago

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Verified Customer

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Cindrella S. Killian Port Charlotte, FL

accidentially bumped button. they showed up withe me even knowing I hit it.

4 years ago

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Verified Customer

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Jill Kercher Youngstown, OH

I have called at least three times. They respond immediately.

4 years ago

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Verified Customer

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Lee Hollowell Medford, NY

I don't like the n ew device but Medical Alert has always been there when I needed it.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Glena Hood Belton, TX

Very helpful responding to my Alzheimer's husband when accidently pushing button

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Darlene Baltzer Phoenix, AZ

They have responded quickly. they were courteous when I accidently set it off.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Dottye D Gill Asheville, NC

Peace of mind is the biggest reason and ease of use comes in second.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Margaret tato Union, NJ

They are always there when needed and are very knowledgeable

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Erwin Gebers Aurora, CO

When I Accidently set it off, I get a response in about a minute.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Dorothy Kirkland, AZ

Excellent service. Immediate response always. Highly recommend.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Ron BOBBITT Jonesboro, GA

quick response when there was a problem as well as notification to my contacts

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Twila Cormack Sand Springs, OK

It would be a 5 rating if I didn't have to carry my phone with me when I go to another room.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Eva Browning Miami, FL

Just being able to get help at the push of a button is great

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Birney Phillips Dublin, GA

Feeling of comfort and confidence having an alert system real close

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Robert Yeingst Palmyra, PA

It's easy to use and with the GPS In have protection where ever I go.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Sydell Trice Mesa, AZ

When calling in for monthly check it takes them time to realize that is why I am calling in.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Betty Farnsworth Pocatello, ID

They check up on me to make sure I test my machine and button to insure it's working

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Lois kenning Cincinnati, OH

They still don't have my bill correct and the wrist watch is very poor quality serves is very poor also I won't be having this company next year

4 years ago

Reply from Medical Alert

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any additional questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Iva Chustz Lake Charles, LA

When I have had an emergency they have gotten an ambulance to me quicjly

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Catherine Trumpe McKeesport, PA

When I need answers for any questions I ask , they always answer .

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

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Joette Kerl Kent, WA

When by accident I set it off they are right there on the phone.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Ed Campbell Shawnee Mission, KS

We have never had a bad experience so far. Good people though

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star_border star_border

Michelle Louisville, KY

Because it doesn't work like it should. Being told it takes 5 minutes to reactivate if your sleeping at night.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager
Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Flora Scono Columbus, OH

I was outdoors and had a false alarm, three MTs came through my laundry room.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star_border

Delores White Revis Raleigh, NC

Very good service, but response is slow in "locating location" if there were a real emergency.

4 years ago

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Verified Customer

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Nancy Ritz Bucyrus, OH

It is great to know that I am protected in case I fall and I can get help.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Sherry Benson Dyer, IN

Very helpful....explain if any changes in part of “button”.

4 years ago

Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please escalate questions or issues to Customer Care:
1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,
Alex
Customer Reviews Manager Connect America

Nov. 19th, 2021

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Verified Customer

star star star star star

Joyce L Vaughn Red House, WV

So far I have had not problems with my Units. Still in learning process

4 years ago

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Verified Customer

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Greita J. Gibbs Elkin, NC

No experience but when I accidentally click my button they respond immediately to make sure I'm OK

4 years ago

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Verified Customer

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Daryl Hesson Palm Harbor, FL

Great response time when mom has an incident and helpful to a resolution.

4 years ago

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Verified Customer

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Donna Fisher Westland, MI

Fast reliable quick response, notifies family member immediately.

4 years ago

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Verified Customer

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Anonymous

It's there when needed and easy to use Waterproof and GPS included

4 years ago

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Verified Customer

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Cindie Beans Horsham, PA

I have had only good help from all. I like easiness of how it works.

4 years ago

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Verified Customer

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Catherine Good Richmond, VA

They are fairly responsive but the one time that my Mother fell, the medical alert pendant did not work.

4 years ago

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Verified Customer

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Gracie Wilsey Endicott, NY

The latest version that detects falls is too large. I have accidentally pressed the alert twice.

4 years ago

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Verified Customer

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Mary Ann Macinko Ellensburg, WA

easy to use and very attentive, reliable, and follows me everywhere I go

4 years ago

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Verified Customer

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Annette Brody Santa Fe, NM

Medical Alert is responsive immediately if the fall alarm activates.

4 years ago