Name: Life Alert
Rating: 4.9

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Chris Heidel Honolulu, HI

I enjoyed my experience, everyone was so helpful

1 year ago

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sandi calhoun Spring Hill, FL

Everything was clear and my question were answered

1 year ago

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Dorothy Lane Candler, NC

Excellent communication. Very easy setup.

1 year ago

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Paul Bessey Peoria, IL

Great service, nice people Would recommend

1 year ago Edited February 12, 2024

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Carla Bauer Portland, OR

Aliyah was very helpful and very patient.

1 year ago

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Ron Kerns Reading, PA

Austin was very courteous. Very knowledgeable

1 year ago

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Jacob Toney Riverside, CA

Very good customer service. Everyone was extremely helpful

1 year ago

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William Murry Perrysburg, OH

They were all great. Very knowledgeable and to the point.

1 year ago

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Janette Jankauskas Greybull, WY

Liked the "double checking". People were helpful!

1 year ago

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GinnyDougan Brooklyn, NY

The setting up of and customer service was excellent.

1 year ago

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Maribel Corredor San Diego, CA

I liked the way Julie explained how Life alert works.

1 year ago

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Lisa Sexton Athol, ID

The representative was exceptionally helpful.

1 year ago

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char brickman Dayton, OH

Very helpful and informative people are very friendly

1 year ago

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Heidi Schaal Oneida, NY

It was very easy to set up and everyone was very helpful!

1 year ago

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Kathy Peed Washington, DC

Lenny was great. Courteous, kind and knowledgeable.

1 year ago

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Yahoo Pass Christian, MS

Ingrid was very helpful and very nice Thank you very much

1 year ago

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Mamie Wiggins Flushing, MI

Easy to install. Expect to be pleased with this device

1 year ago

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Tim dudley Houston, TX

The lady we talked to was very nice and helpful

1 year ago

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Terry Luehring Devils Lake, ND

Service reps were VERY helpful and informative.

1 year ago

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Tory Smith Lakewood, NJ

Your team was amazing and thank you for your service.

1 year ago

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jack gonzeles Sierra Vista, AZ

They were great from start to finish at an affordable price

1 year ago

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Christy Grigsby CA

Carmen was very helpful! So were the dispatchers.

1 year ago

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AMY OLSEN Cary, NC

Bonnie was amazing! She had everything set clearly.

1 year ago

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LAURA ELGIN Aberdeen, WA

The set up was a very easy and thorough process. Thank you

1 year ago

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Lois Lindenhurst, NY

Representatives have been thoughtful, knowledgeable.

2 years ago

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Karen C

Candice was patient, clear, concise and kind. Thank you!

2 years ago

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Eileen Twidt Chicago, IL

The agent made the installation an easy task

2 years ago

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Mary Thurber

Everyone from Michelle H to Candice has been super

2 years ago

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Kimm Halstead Milford, VA

Carmen demonstrated excellent customer service.

2 years ago

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Ernest Jones

Willingness to assist. Very courteous personal.

2 years ago

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Ronald Brown Houston, TX

This a terrible company to work with. They are absolutely void of any understanding of the terms "Customer" or "Service"

5 years ago

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linda Marshville, NC

Six years of poor customer service Impossible to cancel. Still trying to get out of contract seemingly reknews itself without my permission. Stuck.

8 years ago

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fiestymom128

so far I have no complaints, they answer the phone they do what you ask

8 years ago

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John White Atlanta, GA

Y'all are charging me an installation fee but are sending it to my house and asking me to plug it in and set it up.

9 years ago

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Pam

Was all done over the phone, I like that

1 year ago

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Pam

Pretty quick k & easy … Seems like a good service.

1 year ago

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Raymond

Just got it ordered so not sure. Susie was very helpful

1 year ago

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Janis Harder

Very helpful in setting up equipment and getting started

1 year ago

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Rick

The wrist ban should be updated it is too hard to get on.

1 year ago Edited May 1, 2024

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Brian R

Very informative information and Donna was nice!

1 year ago

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Grace Truman

Very informative and patient. Gave very good directions

1 year ago

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33pettles

Betty S (manager) is the WORST!!!

7 months ago

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John Wimberley, TX

Life alert is horrible . They will not allow you to disconnect service. Run away from them.

5 years ago