Name: Life Alert
Rating: 4.9

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Rebekah Johnson

Gregory G is a gem and made me feel so comfortable!! He’s a keeper!

2 years ago

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Dianna Barbato Houston, TX

These people are vultures. When my mom lost her tiny necklace receiver, they charged her $100 for a $4 piece of equipment.

2 years ago

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Eddy Zawahreh San Antonio, TX

THE COMPANY IS NOTN ABOUTN GOOD NTIMING THE COMPANY SAQVE LIVES

4 years ago

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Lucy bradley Waco, TX

A couple of months ago I had an emergency I hit the button on the machine It kept saying Please wait I would have had a much quicker response by calling 911

7 years ago

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Rachael Bagley Mission, TX

I called for information. A fast talking salesman had me committed to a 3 yr. contract before I knew it. Was unable to cancel. Would not recommend it.

8 years ago

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Elaine

Beware of life alerts lack of customer service and billing after you get into a contract. Poor website. No chat online. Taking advantage of older folks.

8 years ago

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Judy Wian

Had good conversation with Tracy Stafford.

9 months ago

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Bob miller

We’ll see just received the life alert.we will see.

10 months ago

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Margaret Rotolo

Although wordy, Adam was easy to listen to and comprehend.

11 months ago

Reply from Life Alert

Thank you for your feedback! Our specialists try to be very detailed as there is a lot of information they share and explain.

Apr. 28th, 2025

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Frances Marino

Easy to set up,answered all my questions

1 year ago

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Karen Seard

The representatives were very patient and informative.

1 year ago

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colleen kubota

Very helpful and very pleasant to speak with

1 year ago

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Adele

Supportive staff make you feel more secure

1 year ago

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Kathleen Carey

Easy to talk , very patient, professional

1 year ago

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Diana Torres

Very easy walk-through set up and courteous staff.

1 year ago

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Lisa P

Carmen was fantastic for the testing phase!

1 year ago

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Pam S

Very helpful. Happy to have peace of mind

1 year ago

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Stan silva

All the people I spoke to were very helpful

1 year ago

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Mary Nausadis

Tony was very kind, patient and thorough.

1 year ago

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Barb Cuckler

Very helpful and friendly. This process was so smooth

1 year ago

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Crystal Webb

David M was amazing, his customer service was outstanding

1 year ago

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Mike Falzetta

Very helpful to my mother. Led us through everything

1 year ago

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Terrell Williams

How detailed Martin was in explaining the service.

1 year ago

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Luisa Pearson

I like the customer service and the professionalism

1 year ago

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Donaldray Robinson

Great customer service. Very attentive to details.

1 year ago

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Dolores Salvo

Everyone was very helpful thank you very much

1 year ago

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Bethann Sup

Great explanation and great customer service

1 year ago

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Jackie V

Everyone who helped me, were very helpful

1 year ago

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Robi Davis

Helpful and straight to the point!!!!!!!!

1 year ago

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Kris Morton

Ingrid was so helpful while helping us set up our system.

1 year ago

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Kelly P Cantwell

Dispatcher was very helpful and pleasant

1 year ago

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Kevin Bicknell

Natalie was so helpful and very informative to work with.

1 year ago

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Tracey Shuter

The people where very nice and friendly and very helpful

1 year ago

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Julia Shipes

Liked all helpers. They were patient with me.

1 year ago

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Anthony Eichman

Great help getting through set up and activation

1 year ago

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Donnie

Very friendly and informative. Easy process

1 year ago

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Toni West

Customer service very complete and professional.

1 year ago

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Brad Thompson

Steve was very helpful and explained everything clearly.

1 year ago

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Lee Ann McCoy

Carmen was very informative and helpful.

1 year ago

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Kimberly Hicks

Very thorough Patient Helpful Peace of mind

1 year ago

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RRD

So far, it has been good. Will monitor going forward.

1 year ago

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RICH PANTON

One and one set up is great. Representatives are excellent

1 year ago

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Carol Miller

Everyone has been kind, polite and helpful

1 year ago

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colleen glavies

They were all amazing to work with. Highly recommend them.

1 year ago

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Nancy Rosi

That every piece of equipment was tested and explained.

1 year ago

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Diane Racz

Great customer service. Shout out to Josh!!

1 year ago

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Les Mcneil

Very helpful and understanding &curtious

1 year ago

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Chris Sheehan

Tracy excelled with her knowledge and guidance.

1 year ago

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Julie

Thank you Lory for your assistance, very responsive

1 year ago

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Don Reed

Joseph was very professional, informative, and helpful

1 year ago