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Life Alert

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8.2

Overall Score

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Melissa Diede

Elizabeth MI015 was very helpful. This has given me peace of mind.

2 years ago

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Karen Nunn Roanoke, VA

Bonnie was extremely helpful! She got us set up in no time at all

2 years ago

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Judy May San Antonio, TX

Candice was very patient with me, and clearly explained everything to me.

2 years ago

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Rebekah Johnson

Gregory G is a gem and made me feel so comfortable!! He’s a keeper!

2 years ago

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Dianna Barbato Houston, TX

These people are vultures. When my mom lost her tiny necklace receiver, they charged her $100 for a $4 piece of equipment.

2 years ago

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Eddy Zawahreh San Antonio, TX

THE COMPANY IS NOTN ABOUTN GOOD NTIMING THE COMPANY SAQVE LIVES

3 years ago

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Lucy bradley Waco, TX

A couple of months ago I had an emergency I hit the button on the machine It kept saying Please wait I would have had a much quicker response by calling 911

7 years ago

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Rachael Bagley Mission, TX

I called for information. A fast talking salesman had me committed to a 3 yr. contract before I knew it. Was unable to cancel. Would not recommend it.

8 years ago

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Elaine

Beware of life alerts lack of customer service and billing after you get into a contract. Poor website. No chat online. Taking advantage of older folks.

8 years ago

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Migdalia Gonzalez

Elizabeth was very helpful as was the responders.

2 months ago

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Reply from Life Alert

Thank you very much for your note and for your kind words about Elizabeth.

Sep. 24th, 2025

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Bill Rosario

Quick and easy Helpful reps on the phone

3 months ago

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Lee Ann McCoy

Carmen was very informative and helpful.

1 year ago

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Kimberly Hicks

Very thorough Patient Helpful Peace of mind

1 year ago

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RRD

So far, it has been good. Will monitor going forward.

1 year ago

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RICH PANTON

One and one set up is great. Representatives are excellent

1 year ago

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Carol Miller

Everyone has been kind, polite and helpful

1 year ago

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colleen glavies

They were all amazing to work with. Highly recommend them.

1 year ago

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Nancy Rosi

That every piece of equipment was tested and explained.

1 year ago

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Diane Racz

Great customer service. Shout out to Josh!!

1 year ago

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Les Mcneil

Very helpful and understanding &curtious

1 year ago

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Chris Sheehan

Tracy excelled with her knowledge and guidance.

1 year ago

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Julie

Thank you Lory for your assistance, very responsive

1 year ago

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Don Reed

Joseph was very professional, informative, and helpful

1 year ago

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Art Gipson

Very professional and knew everything about the product.

1 year ago

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Pam m

Excellent clear precise helpful …. Peace of mind

1 year ago

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Kate Rulison

Thorough information given. Too much oversell.

1 year ago

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Julie Knaak

Everything is fine so far have not received the system yet

1 year ago

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J B

Setting up was very easy. Very professional.

1 year ago

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Jeannine Reed

Everyone was kind and very helpful. Thank you!!!

1 year ago

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Jim Brown

Sarah was very helpful. Thank you very much

1 year ago

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Sue Besemer

The set up was very thorough and easily understood

1 year ago

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Michael Gonzalez

Great help with the simple installation process.

1 year ago

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Sasha Bailey

The whole process was easy. Everyone is very helpful.

1 year ago

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Byram and Fairley home

Explain everything about the setting up and the payment

1 year ago

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Sandra Little

Everything was explained very well. Very helpful

1 year ago

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Wendy Riback

Very clear explanation, all the features

1 year ago

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Scott Parker

Wanted safety and security for my mother

1 year ago

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Shari McCrary

Wonderful experience! They were professional and personal!

1 year ago

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Carol Clarke Mobbs

They were really patient with me and I appreciate it.

1 year ago

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Karen Blake

Very informative & helpful -tested all equipment

1 year ago

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Mary or Ben Ryon

All the help and instructions were easy to complete

1 year ago

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Ed O

Matt was nice, and professional. Answered all questions.

1 year ago

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John Riley

Thank you all for your help setting up my Mom

1 year ago

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Kelly Feneley

Friendly, clear, and concise instructions.

1 year ago

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Nichole James

Excellent job with the service that I got…

1 year ago

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JoAnne Shindler

Perfect, very understanding and compassionate.

1 year ago

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Richard Hoffman

Martin really took the time to explain all.

1 year ago

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Leslie Scherman

The operative was very nice and knowledgeable.

1 year ago

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Heather Bass

Bob G was very informative and helpful.

1 year ago

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richard lechner

Rep was very pleasant,professional and helpful

1 year ago