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Life Alert

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8.2

Overall Score

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Cindy Kunde

Very clear, thorough explanation of the product and how it all works

1 year ago

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Linda E Boyett

The helpfull help with set up. Cannot rate useage, as jusr received.

1 year ago

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Janis Calvin

Richard W, the agent was wonderful. He was thorough and funny. I enjoyed the phone call.

1 year ago

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Magill

Courteous and helpful sales rep and activation customer service.

1 year ago

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Keri Castro

Friendly, helpful service that was quick and easy to set up.

1 year ago

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LeAnn

Marie was very helpful and thorough along with very kind and compassionate.

1 year ago

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Shawn Libby

Great customer service. Very prompt with getting the equipment sent out.

1 year ago

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Tracy R

We are new to LifeAlert. Our Rep Denise is absolutely fantastic! Thanks Denise!

1 year ago

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Patricia Compean

Everyone on the phone was cheerful, helpful and professional, thank you!

1 year ago

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Paula Sheamer

Elizabeth was excellent walking me through setting up the system!

1 year ago

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Teri Williams

Everyone was very helpful…a bit pricey but worth it in the long run.

1 year ago

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Linda Hunter

Good experience with good people. Patience must be their “mantra”!

1 year ago

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Cheryl Walker

Marie and the rest of the people in this company were AMAZING!

1 year ago

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damnit_terry_why

Explained everything thoroughly and walked me through the process.

1 year ago

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Cheryl Crawford

Excellent sales, excellent service! Great experience! Thank you

1 year ago

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Iran Spradley

Great service with getting the system set-up and operational

1 year ago

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Jorge Medina

We liked that my father in law felt secure with the life alert.

1 year ago

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Bill Houghton

Everyone was kind and professional . Appreciate their promptness

1 year ago

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D Rowe

It offers a way for dad to communicate if something goes wrong.

1 year ago

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Clara DiTommaso

Very informative and looking forward to use the helpful features

1 year ago

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Jacob Suggs

It was quick and easy to set ups Jennifer was super helpful! Thanks Life Alert

1 year ago

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Melanie Mosing Prairieville, LA

Amazing help! Very easy setup and Ingrid was helpful and professional.

1 year ago

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kim spencer Woburn, MA

Everyone one was amazing and made it so easy for us to set it up!

1 year ago

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Kelly Como MA

Very helpful and very informative. Was very patient on the telephone for setup

1 year ago

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Sally Schaller Dodgeville, WI

Jennifer was super helpful and friendly during the installation process!

1 year ago

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Brian Master Euless, TX

Matthew was outstanding and very thorough. High recommend Life Alert.

1 year ago

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Simone Echeguren

Wonderful experience!! Would recommend to anyone home alone!

1 year ago

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Kathy Monfelt Salem, OR

Very helpful and friendly. Very knowledgeable and patient with us.

1 year ago

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Judy George West Chazy, NY

Everyone was very helpful in getting everything set up. Thank you!

1 year ago

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Kathy Fairfield, OH

Thank you. Derrick was very helpful and I appreciate the time he took with me.

1 year ago

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Cynthia Davidson Suffolk, VA

Very knowledgeable, and kind, Also very professional. Thank you so much.

1 year ago

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Mary Saint Charles, IL

We had some difficulty with one of the buttons and she got it resolved quickly

1 year ago

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Valerie Keener TX

Marie was great! She explained everything well and was very patient!

1 year ago

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Mark Dunlap Greenville, NC

It has easy set up with a lady staying on the phone until entire process is done.

1 year ago

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Patricia Dorwin Indianapolis, IN

Cassidy, who talked me though the set up was delightful and very understanding.

1 year ago

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Adria Gentry Barrington, IL

It’s easy to use.’ The representative helped me activate all my equipment.

1 year ago

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Brenda Baustian Evansdale, IA

Marie and everyone I’ve spoken with has been absolutely wonderful

1 year ago

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Amy Zajack Detroit, MI

They were very helpful with easy instructions on the walk through.

1 year ago

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marie benoit

Everyone I talked with was very pleasant and patient with me

1 year ago

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Heather Aviles Midland, MI

very helpful and patient. I got flustered and she handled it well.

1 year ago

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Dianne Windsor

I love all the equipment with a variety of ways to get help when needed

1 year ago

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SB

Jennifer was amazing! Made the activation process super easy.

1 year ago

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Mary Ann Malicki Angola, NY

Marie was very very nice Everyone was nice and very patient

1 year ago

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James Hayes Summerville, SC

Thoroughly done just had a problem at times with the connection making hearing clarity difficult.

1 year ago

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Carol Bucklin Pittsburgh, PA

The customer support that I received!!! Marie was phenomenal!!

1 year ago

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Life saving life alert Osceola, IA

Both calls were perfect. Both advisors were very thorough and professional

1 year ago

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Brenda Dunkirk, NY

Very personable and knowledgeable. We appreciated her help.

1 year ago

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Amanda Randolph Parkville, MD

The attempts to activate the alert. I liked the team approach.

1 year ago

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Don Marino Jr. Elyria, OH

Very thorough, personable, explained the equipment and service very well

2 years ago

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Tammy Battle Creek, MI

Jennifer was very nice and helpful told me I can always call if any question.

2 years ago