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Life Alert

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8.1

Overall Score

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Karen Forrest

Denise was great. She was very thorough and explained everything very clearly and nicely.

1 year ago

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Tim

Every one I dealt with was knowledgeable and polite Shoutout to Vanya and Allya (I’m sure I misspelled her name)

1 year ago

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Pam Blasingame Brown

The people are so helpful. Thank you so much for explaining everything in a professional manner.

1 year ago

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Journey Baxter

They where very professional and helpful while helping me set up my grandmas life alert

1 year ago

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Pat Girome

Very through explanations about equipment...everyone very professional and pleasant !

1 year ago

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Landry Crain

Barry did an extremely good job explaining the process!! Was extremely helpful and personable.

1 year ago

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Renea Brown

Bonnie was awesome leading me thru the process of installation. With her help it was fast and easy!

1 year ago

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Michael Boos

Very professional and courteous answered all calls immediately good overall experience

1 year ago

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Dottie Mainberger

I liked that all the information given to me was very clear and easily understood.

1 year ago

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ANGELO LOGRANDE

the person who helped me was very professional and pleasant to talk too an asset to your team

1 year ago

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Cesar Gonzalez

Robin was thorough and courteous; explained all details and answered all my questions.

1 year ago

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Gina Hughes

Great customer service from Thelma in helping to test unit & pendants for the first time.

1 year ago

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Cathy Nickens

Explanation by salesman initially and help in setting up by Elizabeth who was patient and kind

1 year ago

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Sara Sweeney

Everyone I spoke with while setting up the activation for my in-laws were very helpful and friendly

1 year ago

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Lisa Spates

The consultant was very knowledgeable and very pleasant to talk with as well as patient.

1 year ago

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Danielle

Matthew was very helpful and thoroughly explained the life alert products and how it all works.

1 year ago

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Laura donnette menges

Very friendly people helped us hook up and test. Excellent service! I was concerned it would be complicated to get it all hooked up and it was easy.

1 year ago

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Carl Hoagland

Ingrid was very patient, helpful and professional through out the initial set up call.

1 year ago

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Kelly Everhart

Steve took his time going through everything and made sure all of our questions were answered.

1 year ago

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Michael Selby

Ms Elizabeth MI105 was very professional her customer service skills were outstanding!!

1 year ago

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Diane Scott

Took a minute to get started but they were very attentive and respectful and nice.

1 year ago

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Tina Hawkins

Very friendly and knowledgeable. I didn't like that they called every day before the purchase.

1 year ago

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Bill deak

Very easy to understand how it works and how to set it up along with how the billing works

1 year ago

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Anissa Benavides

The whole experience was so stress free and so easy! Everyone has been so helpful.!

1 year ago

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Julie Benvenuto

Customer Review Video

1 year ago

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Diane Pazourek

Alicia was very helpful an informative. Took time to answer questions and was very personable.

1 year ago

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Mike Nolan

Instructor and Instructions for setting up the system were clear and easy to follow.

1 year ago

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Susan Waller

Elizabeth was very gracious, kind and efficient. I am so glad I did this. Thank you.

1 year ago

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Robyn Boisvert

Very pleasant and informative and knowledgable. 30+ minutes was a little long to tell the truth

1 year ago

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Yolanda Heard

The process and product was explained so well my mom was very happy to get the service.

1 year ago

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Jeanie

Ingried was a very pleasant agent and did an amazing job helping me set up Life Alert for my mom

1 year ago

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Melissa Heaver

Adam was extremely helpful and gave me all the information I needed to buy Life Alert.

1 year ago

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Jeannie Gilpin

Marcia was wonderful and fun to talk too when I called to get my dad started with Life Alert.

1 year ago

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MARY DENNY

I liked that Denise was extremely good at explaining all the features of the product.

1 year ago

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Kim Yates

Kathleen was very helpful. I felt like she really had our best interest at heart.

1 year ago

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Susan J Kempfer

Very efficient and easy to place my order. All charges were explained thank you

1 year ago

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Barbara

Representatives were very helpful. I hope I won't need it but I am very happy I have it

1 year ago

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David Phillips

Easy to talk to. Very informative. Very friendly. Answered all my questions and was very helpful.

1 year ago

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Frederick B Velvet

I spoke with Donna D. Who was very knowledgeable of your product and courtesy in all ways possible!

1 year ago

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Judy Campbell

Marie is very warm and personable. Easy to talk to. Wonderful representative of Life Alert!

1 year ago

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Amber Brown

Elizabeth was very friendly, knowledgeable and helpful thru setting up all me equipment.

2 years ago

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Jacqueline D.cad911

Candace was amazing. Professional, competent, friendly. Great seamless experience in set up

2 years ago

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Kaye Cowley TN

Attention to details. Good communication in spite of the redundancy of phone calls.

2 years ago

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Jennifer

Matt was extremely informative, knowledgeable, and made the set up a breeze!! Very pleased!

2 years ago

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Bonnie Dandrea Erie, PA

Customer service reps have all been very helpful. The system was very easy to set up.

2 years ago

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Sebrina Lamont Moultrie, GA

I like that this could help my mother in case of emergency. I don't like the costs but life is not free.

2 years ago

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Linda A Bristol, RI

The representatives I worked with, Danielle and Ingrid, were courteous and professional!!

2 years ago

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Jack Knight TX

Was a really easy process the people that were helping us was great thank you all

2 years ago

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Sharron Faulkner New Braunfels, TX

The instruction was very helpful and gave me clear instructions of how Life Alert works.

2 years ago

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Scott Segerstrom Watsonville, CA

Definitely know the skinny on your process. We’re very informative and answered all questions.

2 years ago