Name: Life Alert
Rating: 4.9

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Adele

Supportive staff make you feel more secure

8 months ago

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Kathleen Carey

Easy to talk , very patient, professional

8 months ago

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Diana Torres

Very easy walk-through set up and courteous staff.

8 months ago

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Marilyn Forester

Concern for how long it took for someone to respond when help button was activated

8 months ago

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Kathy

Very informative and making it easy to understand and install.

9 months ago

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Barbara Novellino

They were extremely helpful in helping set it up and how to use it.

9 months ago

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Bonnie Lucas

This was a very easy process. Joseph and Katrina were both very helpful!

9 months ago

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Bonnie Kruppa

Amy L was excellent and very helpful! Life Alert is exactly service I needed.

10 months ago

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Melody

I really liked how they took their time with set up and all of our questions.

10 months ago

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Ruth Reynolds

Jennifer was very personable and answered all my questions. Set up was easy.

10 months ago

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Donna Gurdgiel

Spoke clearly and politely explaining and answering all questions

10 months ago

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Anna Krusinski

German was exceptionally helpful and knowledgeable. Thank you so much!

10 months ago

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Nola Batch

Thorough, easy to execute instructions from the lady on the phone.

11 months ago

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Michael Bailey

The representative was very helpful, pleasant and professional

11 months ago

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robin boyles

Elizabeth was very friendly and helpful. Answered all my questions

11 months ago

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Verina Jackson

I like being remembered from my last order and getting the same representative to help me

2 weeks ago

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Robin Westcott

Each person I spoke to was kind, courteous and patient. Quick service too! Thank you!

2 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Sep. 24th, 2025

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Journey Baxter

They where very professional and helpful while helping me set up my grandmas life alert

1 year ago

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Pat Girome

Very through explanations about equipment...everyone very professional and pleasant !

1 year ago

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Landry Crain

Barry did an extremely good job explaining the process!! Was extremely helpful and personable.

1 year ago

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Renea Brown

Bonnie was awesome leading me thru the process of installation. With her help it was fast and easy!

1 year ago

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Michael Boos

Very professional and courteous answered all calls immediately good overall experience

1 year ago

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Dottie Mainberger

I liked that all the information given to me was very clear and easily understood.

1 year ago

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ANGELO LOGRANDE

the person who helped me was very professional and pleasant to talk too an asset to your team

1 year ago

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Cesar Gonzalez

Robin was thorough and courteous; explained all details and answered all my questions.

1 year ago

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Gina Hughes

Great customer service from Thelma in helping to test unit & pendants for the first time.

1 year ago

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Cathy Nickens

Explanation by salesman initially and help in setting up by Elizabeth who was patient and kind

1 year ago

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Sara Sweeney

Everyone I spoke with while setting up the activation for my in-laws were very helpful and friendly

1 year ago

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Lisa Spates

The consultant was very knowledgeable and very pleasant to talk with as well as patient.

1 year ago

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Danielle

Matthew was very helpful and thoroughly explained the life alert products and how it all works.

1 year ago

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Laura donnette menges

Very friendly people helped us hook up and test. Excellent service! I was concerned it would be complicated to get it all hooked up and it was easy.

1 year ago

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Carl Hoagland

Ingrid was very patient, helpful and professional through out the initial set up call.

1 year ago

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Kelly Everhart

Steve took his time going through everything and made sure all of our questions were answered.

1 year ago

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Michael Selby

Ms Elizabeth MI105 was very professional her customer service skills were outstanding!!

1 year ago

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Diane Scott

Took a minute to get started but they were very attentive and respectful and nice.

1 year ago

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Tina Hawkins

Very friendly and knowledgeable. I didn't like that they called every day before the purchase.

1 year ago

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Bill deak

Very easy to understand how it works and how to set it up along with how the billing works

1 year ago

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Anissa Benavides

The whole experience was so stress free and so easy! Everyone has been so helpful.!

1 year ago

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Julie Benvenuto

1 year ago

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Diane Pazourek

Alicia was very helpful an informative. Took time to answer questions and was very personable.

1 year ago

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Mike Nolan

Instructor and Instructions for setting up the system were clear and easy to follow.

1 year ago

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Susan Waller

Elizabeth was very gracious, kind and efficient. I am so glad I did this. Thank you.

1 year ago

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Robyn Boisvert

Very pleasant and informative and knowledgable. 30+ minutes was a little long to tell the truth

1 year ago

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Yolanda Heard

The process and product was explained so well my mom was very happy to get the service.

1 year ago

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Jeanie

Ingried was a very pleasant agent and did an amazing job helping me set up Life Alert for my mom

1 year ago

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Melissa Heaver

Adam was extremely helpful and gave me all the information I needed to buy Life Alert.

1 year ago

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Jeannie Gilpin

Marcia was wonderful and fun to talk too when I called to get my dad started with Life Alert.

1 year ago

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MARY DENNY

I liked that Denise was extremely good at explaining all the features of the product.

1 year ago

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Kim Yates

Kathleen was very helpful. I felt like she really had our best interest at heart.

1 year ago

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Susan J Kempfer

Very efficient and easy to place my order. All charges were explained thank you

1 year ago