Name: Life Alert
Rating: 4.9

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James Malzone

She was polite understanding my needs too

6 months ago

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Pam Thomas

They are very thoughtful and thorough. Helpful.

6 months ago

Reply from Life Alert

Thank you for your feedback. We do our best to make it very easy to set up and to use our services.

Oct. 8th, 2025

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Bob

Spoke to a Very nice person, easy application.

6 months ago

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Joe Dionise

My mother in law is the person using the life alert.

6 months ago

Reply from Life Alert

Thank you very much for leaving a review, Joe. Your mother-in-law is in good hands!

Oct. 1st, 2025

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Migdalia Gonzalez

Elizabeth was very helpful as was the responders.

6 months ago

Reply from Life Alert

Thank you very much for your note and for your kind words about Elizabeth.

Sep. 24th, 2025

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David Foster

Jennifer T was extremely curious polite and professional

6 months ago

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Shipley

Outstanding company and outstanding service

6 months ago

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Kathy Turner

Matthew very helpful. Seems like as great system

7 months ago

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Rami

Jennifer was wonderful and professional in helping

7 months ago

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Bill Rosario

Quick and easy Helpful reps on the phone

7 months ago

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Nancy Keyser

Convince of getting help when I need it.

7 months ago

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Chris Nielsen

Took to long. But finally got it. Couldn't get ahold of my care manager

7 months ago

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Thomas Carey

Great product with great customer service

8 months ago

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milton winfield

How easy it was to get and understand how to use it

8 months ago

Reply from Life Alert

Thank you for your feedback, Milton. We do our best to explain our life-saving services in detail. Wishing you all the best.

Jul. 31st, 2025

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Sunshine

Very helpful and friendly. Good phone manners.

8 months ago

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Carole Krotzer

Danny has a gentle and patient approach.

8 months ago

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Jon Jensen

Great job by Jeremy. He explained everything perfectly.

8 months ago

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Rodessa Metoyer

Great service and wonderful customer support!

8 months ago

Reply from Life Alert

Thank you very much for your kind words, Rodessa. We are glad we were helpful to you! Wishing you all the best.

Jul. 23rd, 2025

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Nancy odol

Very helpful a friendly. Made sure I understood everything!

8 months ago

Reply from Life Alert

Thank you for your positive feedback. We always do our best to explain in detail our life-saving services. Wishing you the best, Nancy!

Jul. 23rd, 2025

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Sherri

Very informative staff and answered all the questions I had

8 months ago Edited July 22, 2025

Reply from Life Alert

Thank you for your kind words, we always do our best to explain in detail our life-saving services. Wishing you all the best!

Jul. 16th, 2025

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Nelle Stephenson

Very pleasant & assuring. Thank you kindly

8 months ago

Reply from Life Alert

Dear Nelle, thank you very much for sharing your positive experience with Life Alert. We appreciate your time to write this review and wish you all the best!

Jul. 23rd, 2025

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EE K

Everyone is so kind and helpful. Installation was easy

8 months ago

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Lisa

I dealt with Andrew and Jessica and they were both very polite and helpful

9 months ago

Reply from Life Alert

Andrew and Jessica will be glad to hear you were pleased with their service. Wishing you the very best!

Jun. 20th, 2025

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Robert Outten

Elizabeth was very patient and friendly making the install a breeze!

9 months ago

Reply from Life Alert

Thank you, Robert, for your positive feedback! We appreciate your time, and will be sure to share this review with Elizabeth. We're wishing you all the best!

Jun. 20th, 2025

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Don Toney

Great customer service department. Equipment is very easy to operate

9 months ago

Reply from Life Alert

Dear Don, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

Jun. 20th, 2025

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Danielle Kennedy

9 months ago

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Shelley Pelletier

Everything was great, friendly service and very knowledgeable

9 months ago

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Michael Lee

Customer Service Rep was very helpful and got us all set up.

10 months ago

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Brigitta Krenzer

Very good expiation how the life alert device works Very friendly

10 months ago

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Denise Jackson

Great service! Very informative staff that are really pleasant and helpful.

10 months ago

Reply from Life Alert

Denise, thank you very much for your kind words. We have provided comfort and peace of mind for over 35 years now. We are happy to help!

May. 29th, 2025

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Lisa Ermini

Adam did a great job walking me through the system and the process

10 months ago

Reply from Life Alert

Thank you for your positive review of Adam. We will be sure to share this with him -- he'll be happy to hear his assistance made your setup experience easier. Wishing you the best!

May. 21st, 2025

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Kathleen Waits

Very helpful person who walked me through the process or setup.

10 months ago

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RainMoonRockNRanch

Everyone was so helpful and pleasant. I would recommend this company

11 months ago

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Sandra Wallace

Kathy is who I talked to . She was so helpful and answered all my questions.

11 months ago

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Roy Parks

Aleia was very helpful and polite. Equipment had good audible sound

11 months ago

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Sally Hodges

Everyone I talked to were very informative and pleasant to talk to.

11 months ago

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Cindy Gamble

Genesis was AMAZING and so helpful. Dispatcher 1257 was very rude.

11 months ago

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M N

Sales rep. Kathy is unprofessional-she was smacking her food in my ear! She also has not sent my cancelation confirmation which makes this company seem like a scam!

11 months ago

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Beth Farley

Love your customer service your help is most greatly appreciated.

11 months ago

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Nancy O

Amy L did a great job of explaining the product and services.

11 months ago

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Denise Reddy

Easy to set up. Didn’t take too long. Person was helpful.

11 months ago

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Peter from NY

Agent kept saying that she was in this business for 14 years. What I asked her about was there a comparable product on Amazon?

8 months ago

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Ronnie Kennerly

How everything was explained. Ruth was very professional and was easy to understand.

1 year ago

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Larry Malone

The entire setup was well coordinated. Elizabeth was very helpful friendly and very knowledgeable.

1 year ago

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Jennifer Ryan

Elizabeth, the tester, was very efficient and kind. Dispatchers performed their tasks quickly.

1 year ago

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Sue Lundin

I generally liked the experience but for someone with a mobility issue it took too long. Ingrid was pleasant and spoke clearly.

1 year ago

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Jeffery Strausser

Elizabeth explained the life alert operating system and made me feel comfortable with its use

1 year ago

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Kathleen Lockwood

Everything went great, and all of the different devices are tested and put where they need to be

1 year ago

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Craig Hegrenes

Like= Friendly, prompt,.accurate, caring Dislike= Takes multiple steps to.get LA up and running

1 year ago

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Cindy Weber

Very helpful over the phone getting me all the devices that I would need to keep my Mom safe.

1 year ago