Name: Life Alert
Rating: 4.9

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Sheila

Kathleen was very nice and friendly. She explained things thoroughly.

6 months ago

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Joe Dobie

I like everything. Very professional and knowledgeable person Elizabeth.

6 months ago

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David Kalb

Awesome help explaining everything! I have tested all the equipment

6 months ago

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Marcia Loper

Elizabeth (MI015) was awesome in helping me get the Life Alert system set up for my father-in-law.

6 months ago

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Sheryl Tucker

The setup process was very easy. Box was very wet when received

7 months ago

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Vicki Mildenberger

Responsive to any and all questions. Seamless, easy, and fast set-up.

7 months ago

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Lois Emmert

I feel safe in the house! The grandkids are excited I have it.

7 months ago

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N Sanchez

Melissa was very patient and helpful during the life alert set up.

7 months ago Edited August 27, 2025

Reply from Life Alert

Thank you for your kind words. We always do our best to explain in detail our life-saving services. Wishing your family all the best.

Aug. 19th, 2025

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Michelle Keller

Selina was very helpful and friendly! This was easy to set up.

7 months ago

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Gregory Brower

Personnel checked everything before signing off. We'll done.

7 months ago

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Erica Laudon Corwin

A great safety system for my mom who is elderly and handicapped.

8 months ago

Reply from Life Alert

We have been providing families with peace of mind for over 38 years. We wish you and your mother all the best!

Aug. 6th, 2025

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Octavia Greer

Good customer service you guy did a great job help me setup my device thank you

8 months ago

Reply from Life Alert

Thank you very much, Octavia. You are in good hands!

Aug. 6th, 2025

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Jane Beale

Elizabeth was professional yet warm. She was very clear and positive

8 months ago

Reply from Life Alert

Thank you for your kind words, Jane. We will be sure to share this review with her! Take care, we wish you all the best.

Jul. 31st, 2025

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Russell Shelton

Easy to set up everyone l spoke with were very friendly and helpful

8 months ago

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Erin

Every person I've spoken to from Life Alert was super friendly and helpful!

8 months ago

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Laura Shannon

The lady on the phone was very helpful and kind. She took her time to guide us through the process.

9 months ago

Reply from Life Alert

Thank you for your kind words. We always do our best to explain our life-saving services in detail. Wishing you all the best!

Jun. 12th, 2025

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Karen Fast

The base unit audio is clear. Audio for the other devices is difficult to hear clearly.

10 months ago

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SUSAN MCCORD

Ruth was very kind and professional. Offered multiple options for now and the future!

10 months ago

Reply from Life Alert

Ruth will be happy to hear you were pleased with her service, thank you for your feedback. Wishing you the best!

May. 29th, 2025

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Diane

Explained everything and made whole process simple. Very good customer service.

10 months ago

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Dolores machik

Explained carefully went through the necessary steps to ensure that I understood

10 months ago

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Jeff Little

Rep took there time to make sure the info provided was correct and went through the program so that I understood it

11 months ago

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Esther Stafford

Great customers’ service experience from all the representatives I had an interaction with!

11 months ago

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Life Alert

Elizabeth was very polite and helpful. She made setting up the devices seamless.

11 months ago

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Karen Coston

Good for what it is providing. But should be stressed to have another person there for install.

11 months ago

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DeAnne

Matthew was awesome and so were the other assistants in testing and setting up unit. Very easy.

11 months ago

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Marjorie Kish

Fast and easy to set up. Quintina FT001 was so kind and helpful with the set up.

11 months ago

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Brenda Criswell

This seems like the best solution for my mom! I really appreciated Bryan's expertise in helping us make this decision.

8 months ago

Reply from Life Alert

Thank you very much for your note, and for your kind words about Bryan! We'll be sure to share your review with him.

Jul. 16th, 2025

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Lue Irris Allen

Easy to understand. I enjoyed talking to her. She listened to my experiences as to why I wanted to have life alert.

1 year ago

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Lynn Walker

As I just got this activated, those people were very good and knowledgeable. I hope I never have to use it.

1 year ago

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Helen schirr

Representative was thorough. Couldn’t have been any nicer and so informative. Really put us at ease

1 year ago

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Annie Skarie

Very informative. Kathleen was such a wonderful person to talk to about my needs. Follow up was just as great too.

1 year ago Edited April 1, 2025

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cindy lane

Loved all the information, the time and patience from Andrew W. He was wonderful and the reason I signed up!!!

1 year ago

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Terry Dewitt

Walking thru the setup of our system Jennifer EB012 was very friendly and made the process and setup went very quickly.

1 year ago

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Fran Murtha

It’s been a great experience , Angel and Selena were great. I fill very safe now. Thank you again Fran Murtha

1 year ago

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Denise Severyn

Bonnie was very helpful in getting the unit set up. I have peace of mind now where my mom is concerned.

1 year ago

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Blanche Fifer

Like how easy it was to set up Service representatives very friendly and did very well with explaining how things work

1 year ago

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Marcia Perez

I liked everything. All questions were answered clearly so that I wasn't left with More questions. Thank you!!

1 year ago

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John Andres

It was so easy to get connected. Ingrid was a very big help, and she walked me through the entire process.

1 year ago

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Dawn Sivak

Ingrid was extremely patient & helpful setting up the equipment and with the testing. She was a pleasure to work with.

1 year ago

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Barbara Adams

So far a 5. Only had it for a day. Hope its everything its suppose to be.my family is happy about it.

1 year ago

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Scott P Bockelmann

Great service. Everything explained in detail. Denise our rep. was incredible, personable, and really cared.

1 year ago

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Carolyn

Spoke with Elizabeth who was patient and professional in helping us set up my husbands Life Alert system.

1 year ago

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Joe Bull

Nicolette answered all my questions. Was very personable and helpful in all my inquiries. She was great.

1 year ago

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Kelsey Platt

She was very kind funny and made sure we knew every step. She was very patient and nice to work with.

1 year ago

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Maxine Ghrist

We had great experience customer service was excellent. Richard is a great representative .very helpful

1 year ago

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dwain sifrit

Marie was incredibly nice and helpful. Walked me completely through the set-up. Very good experience.

1 year ago

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Brenda Grubbs

Ingrid was awesome. Thank you so much for life alert. Feeling safer knowing my dad has easy access to emergency care.

1 year ago

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Sumiko Weisz

I was very satisfied with the information that Donna provided about Life Alert. It was very detailed.

1 year ago

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Patricia J Hardy

Everyone that I have dealt with has been really great. Service for my mom has always been very good.

1 year ago

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Anita Lowery

The customer service representative was very patient and helpful throughout the installation process.

1 year ago