Name: HelloFresh
Rating: 4.0

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Gina Dougherty Largo, FL

I love HelloFresh! I get to try new foods and new ways of cooking old favorites. Every meal I have tried tastes amazing. After getting home from work I don't want to have to think about dinner or grocery shopping. Which would always lead to take out and unhealthy processed food. Now I can serve my family healthy fresh meals.

7 years ago

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Liz Fleming

Of all the home delivery services Hello Fresh has been my favorite. (we have tried Blue Apron, Green Chef, Home Chef, Terra's Kitchen, and Sun Basket) This is the first time they have sent us something that didn't match up to the recipe cards and was not intuitive how to put it together. (chicken breasts, green beans, zucchini, baby potatoes, parmesan cheese, milk and a lemon) On a positive note - the food was in great condition and I was able to roast all veggies - bake the chicken - sprinkle the cheese over it all and call it dinner.

7 years ago

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Andrea Tarach Cleveland, OH

Everything has been amazing. So fresh and easy. Enjoyable to cook even after a long day of work. I have had a couple issues with the ice packs puncturing our meat packages however, HELLOFRESH was very quick to right the wrong and give us a discount for that meal on our following box.

7 years ago

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Mike Brice Marysville, OH

We have used HelloFresh for the past two weeks and found the food to be of high quality, the packaging excellent and the instructions simple and easy to follow. I like how the steps are sequenced to ensure a start to finish time of about 30 minutes for a fresh, fulfilling and nutritious meal. I also like how they have several options to select from each week or the ability to skip a week.

7 years ago

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Katie Gainey Greenwood, IN

My boss orders from HelloFresh and was leaving town. They shared their meals with some team members at our company. I brought it home and made a meal with some family members. They loved the recipe and we thoroughly enjoyed the meal. What a terrific experience!

7 years ago

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N Oakland, CA

HelloFresh is amazing!! If you don’t ever know what to cook, but you don’t want to eat out, HelloFresh is for you. Its great for meal prepping and building up your confidence as a chef. I highly recommend this service to single parents, busy parents, single people, and college students. Additionally, it’s super healthy! I lost 10 pounds with this service. And it was unintentionally too.

3 years ago

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Desiree Pleasant Grove, UT

HelloFresh is absolutely life changing. Because of HelloFresh, our family eats a whole lot better and healthier. We usually eat takeout food, or easy-to-make foods. I love how convinient HelloFresh is. It delivers healthy recipes and fresh ingredients. The food was absolutely delicious! Definitely recommend HelloFresh to anybody that wants to start eating healthier.

3 years ago

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JDWain Tallahassee, FL

We used hello Fresh for about 6 months, it was alot of fun getting our box of meals each week and cooking things that we wouldn't otherwise cook on our own. Easy to follow recipes and the food always turned out great, also Hello Fresh is a good way to portion control and not overeat. We eventually stopped using hello fresh as it just became too expensive for our budget but we still kept a lot of the recipe cards so we can use them we we want!

4 years ago

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James Conder Eagle Mountain, UT

I bought my wife some meals from HelloFresh last Christmas because she wanted to see what it was like and give it a shot. We are SO busy with 2 kids in all kinds of sports all year long so we thought this might be something to help for good meals for a family that's on the run. The food they brought was absolutely AMAZING. Even out 2 picky eater kids really enjoyed all the meals that we got.

4 years ago

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Cassandra Sunnyvale, CA

BIG FAN of Hello Fresh! They have the yummiest food, and the portions are perfect. Their customer service is great as well. Every time I have an issue, I chat their customer service and they are very quick to response and fix my problem. My only complaint is it is a bit pricey, unless you can get a discount code, which they usually have tons of them out there!

5 years ago

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Eric K New York, NY

I have used HelloFresh on and off for about two years. Sometimes I have problems with the packages arriving without any damage but this is mainly due to FedEx or UPS. Overall the value is pretty good and I like to follow the recipes but after a while they get very repetitive.

1 year ago

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Lisa Burrup Riverton, UT

I have used Hello Fresh on and off for the past 2 years. I really like most of the meals and usually get the same things. Anytime I have a missing or damaged item, they are good at making it right and issuing a credit for the trouble. The app is easy to use and they have a lot of choices each week.

4 years ago

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Mia miga7440 Denver, CO

HelloFresh sends amazing and easy recipes and ingredients! Its affordable and delicious for the entire family. Its great to have when you're a busy person who doesn't have time for trips to the store.

4 years ago

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Chris Queen Creek, AZ

Like the meals & convenience. The only complaint is a sent my sister a gift card, 3 meals. They want a credit card but say it will not be charged unless she signs up for their service. But they charged her anyway. Very upset this happened. Now she has to call & mess with getting it refunded. Not very good business.

5 years ago

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Vera Marietta, GA

I ordered Hello Fresh and it did not come fresh! Hmmmm. And it was my first week. I received my package of three meals Thursday evening...weekend is here and just now getting to it. Today is Sunday 5:00. I am going to fix the crabcakes tonight. They look delicious. I opened the arugula and I had to throw a fourth of it away because it was too runny, the tomatoes are orange instead of red and the two green onions I can use half of them. They are so skinny I don’t know how it’s going to give it any flavor. If I had bought these products at the grocery store they would still be fresh. I have not tasted it yet so the jury is out. Also hI did cancel as soon as I got it when I was putting together my next three weeks. I upgraded to the crabcakes which was $12.22 but the next week was going to be over $82! Yikes ! It’s probably a great service for a lot of people but I don’t eat much chicken and I don’t eat pasta and that is what most of the recipes seem to be. For three meals a week I just don’t want to spend over $240 due to having to upgrade my meals. I hope you have better luck than I did.

5 years ago

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Victoria Washington, DC

I signed up with HelloFresh because I was offered an $80 off your first month (so about $20 per shipment). My first order, one of my meals was incorrect but no harm no foul, it still tasted good. I used about 2 out of the 4 orders for the month before I decided I probably couldn’t keep up with the payments when they reverted to full price (about $40 an order x 4 a month) so I canceled and didn’t use the complete $80. The food was fresh and good and there were a lot of interesting recipes I wouldn’t have thought up myself. My biggest issue was the amount of little packets and plastic bags that it created and I had to clean up. Otherwise, the actual service was fine and there were also no issues about shipping or damaged containers. By far my biggest issue came after the fact. Now, I realize they see me canceling so quickly they want to try and get me back with additional promos. If they just sent emails, whatever but no. They KEPT CALLING ME. Like at least twice a day, day after day. Usually I don’t pickup calls that aren’t in my phone (i figure if they leave a message it’s actually important) but I kept getting calls from an 800 number. I finally answered and it’s them. I kept saying “I’m not interested, I’m not interested” and the lady wouldn’t let me go. I finally agreed to whatever deal she was trying to offer me just to get off the phone with her. I called HelloFresh immediately after and canceled my account and blocked the 800 number. NOW I started getting calls from my area code, twice a day, day after day. I answered and it’s HF again. At least this lady accepted my NO. I hung up and have blocked this number. My question is, is this my life now?

5 years ago

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Montana Apopka, FL

I love receiving my meals but eventually it just got too pricey for me to continue doing it. The reason I am leaving such a low rating is because I continue to receive phone calls asking me why I cancelled and trying to get me to come back even after I’ve asked that my phone number be removed from the system as I don’t plan on coming back any time soon. If I do decide to come back later then I can call but I don’t appreciate the continuous phone calls throwing me a bunch of offers after I’ve already said I’m not in the budget to start back up again. I understand they are doing their job but it’s a real nuisance that they just push to get your service right then and there.

5 years ago

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Bob Bellingham, WA

No complaints at all with their vegetarian menu. Well, one. I like their recipes and tend to eat both servings right away. I've low body fat due to watching calories and exercising frequently, so tasty meals are dangerous.

5 years ago

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Isabelle Hong Pleasant Grove, UT

HelloFresh meals are very delicious and pretty easy to make. They give you very clear instructions and pre-measure all the ingredients for you. It is very convenient that they deliver the meals right to your door. However it is very expensive.

6 years ago

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Kane Ossorio

Have not had delivery issues ever, meals take ~30 minutes and I don't have a lot of wasted food every week. Can skip weeks easily. Have missed the deadline to change meals and customer service did it for me online

6 years ago

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Richard Booth Barberton, OH

Hello Fresh seems like a great service. They provide an opportunity to try new meals. Recipes are easy to follow and the meals we made turned out great! There should be options for an a la carte option and for those with larger families. Maybe ideas for future expansion?

6 years ago

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Ed Washington, DC

I love it because it is convenient, affordable, less time consuming than other like-minded services. You can customize it for you own needs from vegetarian to meat and fish dishes.

6 years ago

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Christian Bolden Katy, TX

I’ve tried Hello Fresh with my husband twice now. The first time came out exactly as it should have. The second time was a little rough, but it was fish and I’m not used to cooking it. It was super tasty both nights. It’s the perfect amount for us. My husband is super picky and he likes it a lot so far. Can’t wait to see what’s next!!!

6 years ago

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Kendra Gallos Lexington, NC

I love HelloFresh. The meals are healthy and super easy to fix. I like fixing them and really enjoy that my children help. The quality of the food is 100% fresh and arrives on time each week. Customer service is excellent.

6 years ago

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Jennifer P Fairfax, VA

With 4 kids and two working parents, it’s a struggle to plan and shop for healthy meals each week. The Hello Fresh box on my doorstep each Monday takes that struggle away. They do the planning and the shopping for us. Everyone is happy!

6 years ago

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Erika Beach Pleasant Valley, NY

HelloFresh has been perfect for my husband and me. It’s broadened our food horizons, is easy to cook, and a perfect amount of food. And now we have recipe cards we can continue to reuse in the future.

6 years ago

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Jen Hughes Alexandria, VA

Hello Fresh is a great way to learn new recipes. You should have a basic knowledge of cooking before trying their recipes. My favorite part is not having to pick out what I'm eating for dinner that night - all the ingredients are provided and thought about and delivered to my door. The meat is also fantastic quality!

6 years ago

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Monica Wells Topeka, KS

Originally I loved HF over time meals have become monotonous and not worth the price (so many potato’s and root veggies). Customer service is pretty good but be careful to remember to skip weeks or you’ll end up with an unexpected delivery. I wish it were the opposite, that you had to opt in to a week in stead of out of a week. Over all I find myself wish I had just gone to the market myself that week more and more. It is very helpful for crazy weeks when I know that won’t be an option.

6 years ago

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Meredith Aptos, CA

I actually love their food but this week my delivery did not arrive so for the first time had to deal with their customer service. After sending a message to let them know that my delivery had not arrived (why do I need to tell them - they can see that they actually did not ship it on time). I was emailed that I would get a $10 credit. I called them and asked if the order would be okay since it has been on ice for what looked like 4 days. The customer service rep told me, “Other people got their orders late and they are fine.” Meaning, they have not died from rotten food consumption? That they are okay with an order a day late? Wasn’t clear. I contacted them again via email to ask if the food would be okay and they gave me another $10 credit but still did not answer whether if the food was okay they consume. They make you feel bad that you are trying to get an answer and they are obviously trying not to give an answer! Frustrating. Not worth the hassle if something goes wrong so I am cancelling.

6 years ago

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Lauryn Chicago, IL

I think the meals are very easy to cook and delicious. I would recommend they incorporate some more whole wheat into some of the starch/bread/pasta recipes. They do repeat recipes once every 3 months or so but it’s not too bad.

7 years ago

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Yesi Miami, FL

I have had two of the three meals and I absolutely love them. Each one better than the last! Great quality ingredients go into every meal. I would definitely be ordering again!

7 years ago

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Holly Benicia, CA

They have great customer service. I did have meat juices leak in one of my boxes that was delivered, and when I informed customer service, they credited me the cost of each of those meals!

7 years ago

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Trent Rogers Denver, CO

They have been an excellent company. They have a great selection each week and the instructions they provide make cooking foolproof and easy! You can’t go wrong with HelloFresh!

7 years ago

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Anne Roark

Although we have only tried our first meal, my whole family is really impressed! The food was fresh, high quality, and delicious. Portion sizes are more than generous. The fact that I don't have to plan the meal and hunt for ingredients is SUCH a convenience.

7 years ago

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Maile Curtis Salt Lake City, UT

HelloFresh is so fun, affordable and convenient. I'm a busy mom and HelloFresh makes its so simple to keep my family healthy and happy. They send me fresh ingredients and perfect instructions for recipes.

7 years ago

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Kandi Slocum Sutton, NE

The quality andnthe recipes were amazing. We had a lot fun making them together. Cost- honestly for the amount it cost you can eat out once or twice and have someone cook for you and no clean up. It isnt comparable cost wise when you do your own shopping. I wish it was more affordable because it is fun and i cooked things I honestly never would make if it wasnt for them.

7 years ago

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Christopher Ballenger Lithonia, GA

The service is great. The food tasted good, and it comes with all the needed ingredients. I think the company could do a better job in explaining how to cook the food though and how to parallel cooking ingredients for maximum efficiency.

7 years ago

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Alice William West Warwick, RI

First of all, love that there is a vegetarian box. I want to make more vegetarian meals, but running out of options. The recipes are creative and interesting. The ingredients are of good quality. The app is top of the line with all the options you can and cannot imagine.

7 years ago

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Vy Ha Birmingham, AL

I have been trying to lose weight recently and I am very happy to find hellofresh. They have been helpful in providing me the resources to eat healthier and better since I do not know how to cook. It’s convenient to have the recipe fully in front of me with the items provided

2 years ago

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Valerie Peterson Herriman, UT

I signed up for Hello Fresh to help my teenage son learn to cook simple but healthy meals when he moved away to college. He loved them and said it .are him feel like a chef! Great service, easy to use, lots of choice. The pause feature was super helpful too for weeks he didn't need it.

2 years ago

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Kristen Roseville, CA

Making dinner had never been easier! The recipes are ready to follow with fresh ingredients. Reach meal is placed in it's open bag so you're not sifting to find the right ingredients for dinner. They have a great variety and you can even customize sooner of the elements. So great!

2 years ago

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Tara Hansen Layton, UT

We found HelloFresh right before the pandemic shut down everything in 2020. I was so grateful for this service as finding supplies was rather tricky. Having the box delivered directly to us was fantastic and made for new, exciting recipes!

2 years ago

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Jec Canby, OR

Super convenient, tasty, easy to use, quick to order. Also, has great variety. The boxes we got were just for 2 people, so my husband and I would make it for lunches while the kiddos were at school. I wish it was cheeper, I'd love to have it a couple times a week.

3 years ago

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CJ Milke Olney, MD

Using HelloFresh has helped me loose so much weight. Having fresh meals delivered to my door is so handy. The food tastes so good and is super easy and quick to prepare. The customer support was happy to help me when I had issues with my subscription.

3 years ago Edited September 14, 2021

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Megan Milke Laurel, MD

HelloFresh is an amazing meal delivery service. Not only does HelloFresh deliver fresh food to my door, it teaches me to cook and saves me the hassle of meal planning and buying tons of food at the grocery store at the same time.

3 years ago

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Samantha Fayetteville, AR

I had a free weeks worth of meals from HelloFresh and was satisfied with the meals, portion sizes, pre-measurement of ingredients and instructions included in the box. My only complaint would be the prices, it would be unlikely that most people could afford spending close to $150 a week on a meal plan (as a college student anyway).

4 years ago

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Quinn Odom Tulsa, OK

I am a new user of HelloFresh and I have been very impressed. I purchase three meals a week and the ingredients are very fresh. The recipes are very straightforward and never hard to follow. This has been the best food service I have experienced.

4 years ago

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Lindsay Ploeger Salt Lake City, UT

My husband and I have ordered it a couple different 2-3 month periods of time in order to improve our diets and explore new foods. We have enjoyed getting new recipes to try on our own and, though the ease of having them send us all our food required for each meal, once we started not having new options of recipes, we quit our subscription. It was nice to have all the groceries sent to us but wasn’t worth the money in our opinion to have them keep sending food for recipes we’d already received. We also had a few orders with bad produce. Though, not many. Thank goodness!

4 years ago

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Tricia W. ,

LOVE having meal kit delivery! Takes the time, stress, planning, shopping and hassle out of making dinner! Selections/options began to seem repetitive, but meals are delicious and easy to make. Love cooking with my family, good meals everyone will enjoy, and not having to worry about what to have and go shopping for ingredients

4 years ago

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Jennifer Alonso Asbury Park, NJ

Compared to other meal delivery companies they have a very limited selection and if you want better options like steak they charge extra unlike plated that charges you a little more overall but all of the options are higher level. The meals they do offer though are very enjoyable and easy to make, and sometimes they get adventurous with the options so you can learn to make something out of the norm such as duck. The limited options they do have are pretty good and overall the pricing is pretty fair. Not my first pick for a meal delivery service but itll do.

4 years ago