Name: Mattress Firm
Rating: 2.9

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Daniel Goodhart Cave Creek, AZ

Can't say this about the brick and mortor stores, but the online sales is absolutely horrible. don't even attempt, if your set with buying from mattress firm do it in a store.

6 years ago

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RobertSamuelson Taneytown, MD

Problem getting new 'adjustable' bed set up. Company reponsive. Curtomer service now better than when first tested.

6 years ago

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JosePerez Youngstown, OH

It's the most confortable mattress I have bought, and after 6 years it is still in good condition

7 years ago

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Sharon Rivers

Comfort and quality! You definetly get your moneys worth. The mattress does not sink in the middle.

7 years ago

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John Johnston Fayetteville, NC

Because it's great for my back I have a very bad back and the Doctor recommended that brand

7 years ago

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John Quinlan Rockwall, TX

Not only is the mattress very good but the salesman was excellant..very helpful.

7 years ago

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Steven Coleman Gilbert, AZ

good prices and good made beds and they are real nice and homest poeple i would buy my bed there again when i need a new bed

7 years ago

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Larry Smith Jacksonville, FL

Huge selection to choose from but sales were helpful and I am very happy with what I got. they know what there doing!

7 years ago

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Maya My McDonough, GA

We bought a mattress and afterwards, felt pretty ripped off. The price was pretty expensive and we found the same one but cheaper mattress being sold at a non-name brand outlet.

1 year ago

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Sedalia Girl Summerville, SC

Great product and sales team...worked with me easily on a problem so customer service after sale is great!

2 years ago

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Sherry Pitts Fort Walton Beach, FL

They were amazing. Helped us fine the right bed. Took as long as we needed to do that , haha but they were amazing

3 years ago

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mgillings

Bought our mattress here several years ago. They had so many to choose from and our mattress is still the most comfortable bed in the house!

6 years ago

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Leslie West Jordan, UT

We purchased the most comfortable bed I’ve ever slept in. The pride was excellent and the staff was friendly.

6 years ago Edited September 14, 2021

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Jenny whipple Mesa, AZ

We bought a mattress at mattress firm which ended up not being good for us. They took it back and gave us a full refund with no hassle.

6 years ago

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Rebecca Provo, UT

We love our mattress from mattress firm! Great deal and so comfortable! :) Great customer service as well!

6 years ago

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Curtis Thom Fargo, ND

Bad experience. On line ordering is a waste of time. I never did get the mattress I ordered. Very frustrating. I do not recommend buying from Mattress Firm.

4 years ago

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Shane Mcclurg Surprise, AZ

Their sales managers are awesome got a smoking deal in love with my bed

6 years ago

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Reverend Christapher McDonnell Arlington, T

They met all of my expectations and had a pretty good deal. Delivery was expensive

6 years ago

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Terry Wayne Bailey Dallas, TX

The mattress is comfortable but with my back issues I need a mattress that's ideal for my back.

7 years ago

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Howard cramer Phoenix, AZ

I used them when they were Sleepy was a stellar experience and it wasn't poor either

7 years ago

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Imani Woullard Chicago, IL

I haven't slept through the night in MONTHS until purchasing this mattress.

7 years ago

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Robert Mclean Seagrove, NC

It's really like any other mattress,very over priced,have another brand now,cost less,just as comfortable

7 years ago

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Nycole Chisum Jonesboro, GA

I am very pleased with all aspects of my dealings and purchases

7 years ago

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mark black Newnan, GA

Very firm which is how i like it. Reasonable price. Durable.

7 years ago

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Michael Leslie Flint, MI

Quality mattress at a reasonable price. We purchased a bamboo mattress years ago and it continues to keep it's shape.

2 years ago

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Italianobambino2019 Springfield, MA

Very great. Awesome results and awesome service. Got great deal and love the new bed

4 years ago

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boscoe16 Ladson, SC

Very helpful and polite. Prices pretty good and selection very good. They have been true to their word.

4 years ago

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Fernando Delgado Tempe, AZ

They are very knowledgeable on their products they sell and take their time to find exactly what you are looking for.

5 years ago

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Rashida Laumatia Saint George, UT

Bought a bed and it only lasted me a year. The pricing was good but quality lacked. I will say that the employees are amazing.

6 years ago

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Bella Houtz South Jordan, UT

Mattress Firm has the best mattresses! I love my Mattress that I got for an affordable price.

6 years ago

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Jeff Martin Layton, UT

Got my mattress on a great sale and love it. They are always having good sales so check them out.

6 years ago

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Alberto Ciccia New York, NY

Horrible company and customer service. They don't let us return the mattress even if it is stated in their contract. I don't recommend it to anyone.

1 year ago Edited May 9, 2023

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Patrick Los Angeles, CA

Shipped wrong items and refused the send the correct set of pillowcases. I would not do business with them again nor I recomend.

1 year ago

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Chanel Landry Houston, TX

Gregory J, Mgr. was very nice and helpful.

4 years ago

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Susan Allison Abilene, TX

quality of product was what I expected for price

6 years ago

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Carolyn Quist Fort Worth, TX

always worked with me to help me find the right mattress

6 years ago

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Keepin Itreal Saint George, UT

Good mattress. Easy salesman to work with.

6 years ago

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Gloria Miami, FL

They sold me what they said and the delivery was in time and all went well

6 years ago

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Susan J Rentz Griffin, GA

There 100 day no hassle return and swap policy.

6 years ago

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Wesley Clark Kaufman, TX

Good quality for a reasonable price. Good customer service.

6 years ago

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Anonymous San Jose, CA

Excellent customer service and hassles free shipping experience

7 years ago

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Sally B Smith Jacksonville, NC

Treated like my needs mattered to him. We were allowed to lie on the bed and try different pillows

7 years ago

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Mathew Speer Arvada, CO

So far the bed is great but it is still new, hope it stays great for at least six years.

7 years ago

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Tom Williams Fairfield, ME

Great customer service, honest presentation, fair pricing

7 years ago

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Michael Coil Fayetteville, AR

NStaff was great will be a returning customer

7 years ago

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Natasha Lopez Orlando, FL

The bed started caving in in the middle. It doesn't stay leveled and gives me pains on my back and arms .

7 years ago

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Doc & Deborah Durden Sparks, NV

Nothing different about their product. Didn't sleep better, still tossed and turned. I feel they over rate their mattresses.

7 years ago

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Aaron New York, NY

Very comfortable, bed is year old and has dip for in it. Not sure on longevity.

7 years ago

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carli rancilio Kansas City, KS

customer service is always helpful but i think prices are a bit inflated compared to specialty mattress companies

2 years ago

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Brittany Alshawy Colorado Springs, CO

Higher prices for mattresses than other stores. But good quality. They have all the major brands.

4 years ago