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7.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 17th, 2024

Tempur-Pedic was founded in 1992 in Lexington, Kentucky. The first Tempur-Pedic mattress came to the United States after being developed by NASA and introduced by a Swedish technical foam company. The company's mattresses are made of a viscoelastic foam material; however, this isn't just ordinary memory foam. The patented Tempur foam material is a high-density foam that responds to your body heat, contours to your body for support, minimizes pressure points, and reduces motion transfer. 

A few different formulations of high quality Tempur memory foam are available: a softer feeling comfort version, a faster responding, springy feeling option, and an HD option that conforms to your body even more, for additional pressure relief. On top of that, specially designed materials allow different Tempur-Pedic models to cater to complaints common from sleepers of all kinds: cooling Tempur-Breeze reduces heat retention, the Smart Climate System uses moisture-wicking fibers to keep your mattress cool, and the EasyRefresh machine washable cover offers a clean sleeping surface. 

Thirteen Queen size models of varying firmness and comfort levels are offered, with a price range of $2,199 to $7,499. 

On the low end is the Tempur-ProAdapt. Options include soft, medium, or firm comfort levels, as well as a medium firmness hybrid mattress, with a base layer of spring coils in addition to a Tempur-APR support layer which relieves pressure, the Tempur-ES comfort layer for a soft feel, and the SmartClimate dual cover system for a cool feel. 

The high-end model is the GrandBed model, which includes a blended silk cashmere cover and 15 inches of Tempur-Adapt foam. 

You can purchase mattresses, bedding, pillows, and adjustable bases online, over the phone, or at one of Tempur's 6,000+ retail dealer locations nationwide.

Continue reading to see the pros and cons of Tempur-Pedic, as well as Tempur-Pedic mattress reviews from real customers. 

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The Good

  • High Quality Hybrid Options
  • 10 Year Warranty
  • Free White Glove Delivery 
  • 90 Night Trial and Returns
  • Tempur-Pedic Credit Card
  • Positive Customer Reviews

High Quality Hybrid Options

In the beginning, Tempur-Pedic products were solely available as foam beds. Now, to accommodate consumers that want the company's quality, patented contour foam, but also prefer the feel of an innerspring mattress, there are options. 

Several of Tempur's mattress models are available as a hybrid, combining the brand's high quality foam with the feel of 1,000+ innerspring coils. 

10 Year Warranty

Tempur-Pedic has a 10-year limited warranty on its beds in case of any defects. This covers replacement or repair within 10 years of purchase if it was purchased at an authorized Tempur-Pedic retailer. There is no deductible, and it will cover all parts of the mattress and foundation.

If you buy an adjustable bed, also known as an adjustable base, a limited 20 year warranty is offered. 

Free White Glove Delivery 

Moving a mattress is a difficult task, but not when dealing with Tempur-Pedic. Free in-home delivery is available when when you purchase directly from the brand. Your mattress can be delivered set up for no cost. The delivery team will even remove your old mattress and box spring. 

The free offer is not available for delivery to Alaska, Hawaii, and Puerto Rico. 

90 Night Trial and Returns

Tempur-Pedic's comfort trial is a great benefit. Try it out for a break-in period of at least 30 nights, so that your body has time to adjust to sleeping on your new foam mattress. 

If you aren't getting a good night's sleep after the break-in period, you can contact customer service to set up a return. The company will retrieve the mattress and refund your money, less shipping charges. If you took advantage of a free shipping offer, return shipping fees apply at $175. So, it is not an entirely risk-free trial, but you will get a huge refund, considering the cost of Tempur-pedic brand mattresses. 

Tempur-Pedic Credit Card

If you purchase directly through Tempur-Pedic, 0% financing is offered for up to 36 months via the Tempur-Pedic Credit Card issued by Wells Fargo Bank. After the promotional period has passed, the card carries a 28.99% APR. 

Positive Customer Reviews

Consumer sentiment for this mattress company is overwhelmingly positive. Tempur-Pedic holds a rating of 4.4 out of 5 stars, with over 100 customer reviews. This is one of the best in the industry. 

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The Bad

  • Expensive Products

Expensive Products

Tempur-Pedic's memory foam mattresses are quite a bit more expensive than other brands. The company's website even guarantees that pricing will be the same at local retail dealer locations. If you choose to buy a Tempur-Pedic mattress, expect to spend at least $2,000.

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The Bottom Line

If you are looking for a high-end, high-density memory foam mattress and don’t mind paying for it, then Tempur-Pedic is the way to go. The brand will charge you more than others, but many customers feel the proprietary Tempur technology is worth the extra cost. The warranty lasts 10 years, which is long enough to be worth the price, and the free in-home delivery and 90-night sleep trial are an added bonus.

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Star Rating

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4.6

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386 Reviews

Review Breakdown

5 grade

67%

4 grade

21%

3 grade

6%

2 grade

2%

1 grade

4%

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Amanda Deane

I loved my mattress for the first year. It had great support and I was able to catch it on sale direct from Tempur-Pedic. They delivered with white glove care. The only negative is the mattress is sinking on the side I sleep on due to the adjustable base. I now have constant back pain because the mattress no longer meet and support my lower back. I expected this mattress to last 20 plus years due to the high price tag.

6 months ago

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Jlbflatx New Braunfels, TX

Was really excited to get the king size. It was firm and comfortable but over time found it to settle in area where we usually slept. Although it said motionless I found that when he would get up at night I felt the movement. We also found it was difficult to roll over and the mattress slept hot. First impressions were great but over time we were disappointed.

4 years ago Edited January 14, 2022

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Lucy Basov Charlotte, NC

I had 3 Tempur-Pedic mattresses and two pillows. Always very hot to lay on and molds to your body permanently in short time. Not too bad, but it does. I have a tempur-pedic now, but I am planning to buy a new mattress and it won't be Tempur pedic.

3 years ago

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Justin Knorr American Fork, UT

Tempur-Pedic beds are overrated. The memory foam is comfortable, but tends to make a person warm when they sleep. We bought one of the beds that is supposed to be more comfortable for sleeping cool. It is better than the one we tried before, but still sleeps warm and is also not as comfortable as the one that sleeps warmer.

6 years ago

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Heather H Sanford, FL

Tempur-Pedic mattresses seem to be pricey for the value and time you get out of them. I'm disappointed that Tempur-Pedic doesn't provide better quality and doesn't last more than two years (in my experience).

1 year ago

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mgillings

I want to love my Tempur-Pedic.....Don't get me wrong, its really comfortable, and I like it, but for the cost I'm not sure I love it more than my last mattress that was half the price.

6 years ago

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MNO O Lawrenceville, GA

We purchased one of these mattresses when they first came out. I was not impressed and it was not a good fit for me or my husband. It was hot and not good for bad backs.

3 years ago

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Kristiane R Durfey Pleasant Grove, UT

This mattress is the best. My husband has back problems and since we got this mattress he wakes up without complaining about his sleep or pain in his back.

6 years ago Edited September 14, 2021

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Jose Quinonez El Paso, TX

They make quality memory foam mattresses that are quite reliable. Their customer service needs improvement.

11 months ago

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Uncle Reviewer for Fundraiser Syracuse, UT

Everybody knows Tempur-Pedic....everyone. Not a fan of their old foamy beds but their beds nowadays are great....if you're willing to pay for it.

3 years ago

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druian kipper Seattle, WA

The mattress I had was a alright one it started off decent and went downhill as the years went on untill it was very uncomfortable to sleep upon.

3 years ago

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Jenny whipple Mesa, AZ

I just didn’t love my temper-pedic mattress and returned it after 90 days. The guarantee was great and was honored without question by the company.

6 years ago

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Diana Melnyk

I tested several different Tempur-Pedic mattresses in our mattress store and though felt ok, I didn't feel the product was fairly priced.

6 years ago

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Robyn Ludlow Spanish Fork, UT

hasn't been the best mattress I have owned. I feel the price too high for the quality.

10 months ago

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Amber David Tallahassee, FL

I like that this company ensures that their customers get quality mattresses. However, they are quite expensive.

3 years ago

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sally hicks Canyon Lake, TX

good mattress for the money but takes time to fit to your body

7 years ago

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Steve Ambrose Denver, CO

Because the mattess in less than a year has groved in the space I sleep

7 years ago

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Karen Williams Tucson, AZ

The mattress is comfortable and resilient. Have had it for about four years.

7 years ago

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Chris Gauvin Bridgeport, CT

I wish the pillow top firmness lasted a little longer

7 years ago

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J L Wright Phenix City, AL

They are ok but overpriced. Have had the brand for 10 years or so.

1 year ago

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Bob Sharp Chicago, IL

I really like the way it forms to your body it is very comfortable!!

1 year ago

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Tony's Babygirl Staton MO

Very comfortable and gives that cloud 9 feeling

1 year ago Edited February 6, 2023