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8.6

Overall Score

LAST UPDATED: March 21st, 2024

Tempur-Pedic was founded in 1992 in Lexington, Kentucky. The first Tempur-Pedic mattress came to the United States after being developed by NASA and introduced by a Swedish technical foam company. The company's mattresses are made of a viscoelastic foam material; however, this isn't just ordinary memory foam. The patented Tempur foam material is a high-density foam that responds to your body heat, contours to your body for support, minimizes pressure points, and reduces motion transfer. 

A few different formulations of high quality Tempur memory foam are available: a softer feeling comfort version, a faster responding, springy feeling option, and an HD option that conforms to your body even more, for additional pressure relief. On top of that, specially designed materials allow different Tempur-Pedic models to cater to complaints common from sleepers of all kinds: cooling Tempur-Breeze reduces heat retention, the Smart Climate System uses moisture-wicking fibers to keep your mattress cool, and the EasyRefresh machine washable cover offers a clean sleeping surface. 

Thirteen Queen size models of varying firmness and comfort levels are offered, with a price range of $2,199 to $7,499. 

On the low end is the Tempur-ProAdapt. Options include soft, medium, or firm comfort levels, as well as a medium firmness hybrid mattress, with a base layer of spring coils in addition to a Tempur-APR support layer which relieves pressure, the Tempur-ES comfort layer for a soft feel, and the SmartClimate dual cover system for a cool feel. 

The high-end model is the GrandBed model, which includes a blended silk cashmere cover and 15 inches of Tempur-Adapt foam. 

You can purchase mattresses, bedding, pillows, and adjustable bases online, over the phone, or at one of Tempur's 6,000+ retail dealer locations nationwide.

Continue reading to see the pros and cons of Tempur-Pedic, as well as Tempur-Pedic mattress reviews from real customers. 

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The Good

  • High Quality Hybrid Options
  • 10 Year Warranty
  • Free White Glove Delivery 
  • 90 Night Trial and Returns
  • Tempur-Pedic Credit Card
  • Positive Customer Reviews

High Quality Hybrid Options

In the beginning, Tempur-Pedic products were solely available as foam beds. Now, to accommodate consumers that want the company's quality, patented contour foam, but also prefer the feel of an innerspring mattress, there are options. 

Several of Tempur's mattress models are available as a hybrid, combining the brand's high quality foam with the feel of 1,000+ innerspring coils. 

10 Year Warranty

Tempur-Pedic has a 10-year limited warranty on its beds in case of any defects. This covers replacement or repair within 10 years of purchase if it was purchased at an authorized Tempur-Pedic retailer. There is no deductible, and it will cover all parts of the mattress and foundation.

If you buy an adjustable bed, also known as an adjustable base, a limited 20 year warranty is offered. 

Free White Glove Delivery 

Moving a mattress is a difficult task, but not when dealing with Tempur-Pedic. Free in-home delivery is available when when you purchase directly from the brand. Your mattress can be delivered set up for no cost. The delivery team will even remove your old mattress and box spring. 

The free offer is not available for delivery to Alaska, Hawaii, and Puerto Rico. 

90 Night Trial and Returns

Tempur-Pedic's comfort trial is a great benefit. Try it out for a break-in period of at least 30 nights, so that your body has time to adjust to sleeping on your new foam mattress. 

If you aren't getting a good night's sleep after the break-in period, you can contact customer service to set up a return. The company will retrieve the mattress and refund your money, less shipping charges. If you took advantage of a free shipping offer, return shipping fees apply at $175. So, it is not an entirely risk-free trial, but you will get a huge refund, considering the cost of Tempur-pedic brand mattresses. 

Tempur-Pedic Credit Card

If you purchase directly through Tempur-Pedic, 0% financing is offered for up to 36 months via the Tempur-Pedic Credit Card issued by Wells Fargo Bank. After the promotional period has passed, the card carries a 28.99% APR. 

Positive Customer Reviews

Consumer sentiment for this mattress company is overwhelmingly positive. Tempur-Pedic holds a rating of 4.4 out of 5 stars, with over 100 customer reviews. This is one of the best in the industry. 

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The Bad

  • Expensive Products

Expensive Products

Tempur-Pedic's memory foam mattresses are quite a bit more expensive than other brands. The company's website even guarantees that pricing will be the same at local retail dealer locations. If you choose to buy a Tempur-Pedic mattress, expect to spend at least $2,000.

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The Bottom Line

If you are looking for a high-end, high-density memory foam mattress and don’t mind paying for it, then Tempur-Pedic is the way to go. The brand will charge you more than others, but many customers feel the proprietary Tempur technology is worth the extra cost. The warranty lasts 10 years, which is long enough to be worth the price, and the free in-home delivery and 90-night sleep trial are an added bonus.

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Star Rating

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4.6

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375 Reviews

Review Breakdown

5 grade

67%

4 grade

21%

3 grade

6%

2 grade

2%

1 grade

4%

Sentiment Criteria

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Amanda George IL

I have bought from this company multiple times. Never had any issues until the last time. I went to get a new mattress with an adjustable base and they told me I had to have a special mattress for the base I wanted which turned out to not be true. Their customer sales team is greedy and they over charge you for things. The quality of their products are good, the sales people selling it to you are what's not good.

8 months ago

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Keith Anderson Henderson, NV

We went to the furniture store looking for a mattress I've been seeing advertising and commercials for Tempur-Pedic and was really excited to try the mattress. but when we got there and tried the mattress it was way too hard I sleep on my side so it was shoving my shoulder into my neck if you sleep on your stomach or on your back it might be a pretty good mattress for you but if you sleep on your side forget about it this mattress is not for you

3 years ago

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Katie Kearney Vienna, VA

We bought a Tempur-Pedic bed from one of the Mattress stores in our area and it has been such a let down. We were told it was supposed to have a shelf life of around 44 years and it has lasted 6. It is so firm and does not support us at all. In fact, we actually have bad back pains when we wake up now. We are definitely looking for a new bed asap and will not be going back to a Tempur-Pedic.

5 years ago

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Abby Driggs Provo, UT

Temper-pedic is perfect if you are someone who always sleeps on their back. I sometimes sleep on my stomach so I often ended up with back pain when I woke up. Didn’t love how it stays compressed after you put pressure on it. You feel like you are stuck in quick sand. Not my kind of mattress.

4 years ago

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Tim Berrett American Fork, UT

Temper-Pedic seems so very overpriced for a foam mattress. We were going to buy one and they are just so much more expensive than other similar offerings with no obvious reason to charge more. We opted to go a different route.

5 years ago

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LeAnn Baytown, TX

I hated my mattress. As a side sleeper, it killed my knees. I would wake up and my legs be asleep. It’s the worst feeling ever. Sent that thing back.

2 years ago

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Ron Durfey Pleasant Grove, UT

I used a tempur pedic bed and had nothing but back problems. Had to switch it for a better mattress. Cost was way to high to have back problems.

5 years ago Edited September 14, 2021

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Kelly Zemrose Tampa, FL

I personally do not like them at all. I have owned several and they hurt my back and are not comfortable

3 years ago

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Bonnie Dry Ridge, KY'

It was a little to soft for me caused a lot of back pain.

6 years ago