Tempur-Pedic

Name: Tempur-Pedic
Rating: 4.6

Is This Your Business?

4.6

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385 User Reviews

7.2

Overall Score

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4.6

star star star star star_half

385 User Reviews

7.2

Overall Score

Compare

The Good

The Bad

Bottom Line

Reviews

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Company Details

Length of Money-Back Guarantee

90 Nights

Return Fee

For returns outside of trial period

$175 Return Shipping Fee May Apply

Warranty Length

10 Years

Number of Reviews 385

info Source of Information

Author: Kaitlyn Short

LAST UPDATED: July 17th, 2024

Tempur-Pedic was founded in 1992 in Lexington, Kentucky. The first Tempur-Pedic mattress came to the United States after being developed by NASA and introduced by a Swedish technical foam company. The company's mattresses are made of a viscoelastic foam material; however, this isn't just ordinary memory foam. The patented Tempur foam material is a high-density foam that responds to your body heat, contours to your body for support, minimizes pressure points, and reduces motion transfer.

A few different formulations of high quality Tempur memory foam are available: a softer feeling comfort version, a faster responding, springy feeling option, and an HD option that conforms to your body even more, for additional pressure relief. On top of that, specially designed materials allow different Tempur-Pedic models to cater to complaints common from sleepers of all kinds: cooling Tempur-Breeze reduces heat retention, the Smart Climate System uses moisture-wicking fibers to keep your mattress cool, and the EasyRefresh machine washable cover offers a clean sleeping surface.

Thirteen Queen size models of varying firmness and comfort levels are offered, with a price range of $2,199 to $7,499.

On the low end is the Tempur-ProAdapt. Options include soft, medium, or firm comfort levels, as well as a medium firmness hybrid mattress, with a base layer of spring coils in addition to a Tempur-APR support layer which relieves pressure, the Tempur-ES comfort layer for a soft feel, and the SmartClimate dual cover system for a cool feel.

The high-end model is the GrandBed model, which includes a blended silk cashmere cover and 15 inches of Tempur-Adapt foam.

You can purchase mattresses, bedding, pillows, and adjustable bases online, over the phone, or at one of Tempur's 6,000+ retail dealer locations nationwide.

Continue reading to see the pros and cons of Tempur-Pedic, as well as Tempur-Pedic mattress reviews from real customers.

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The Good

High Quality Hybrid Options
10 Year Warranty
Free White Glove Delivery
90 Night Trial and Returns
Tempur-Pedic Credit Card
Positive Customer Reviews

High Quality Hybrid Options

In the beginning, Tempur-Pedic products were solely available as foam beds. Now, to accommodate consumers that want the company's quality, patented contour foam, but also prefer the feel of an innerspring mattress, there are options.

Several of Tempur's mattress models are available as a hybrid, combining the brand's high quality foam with the feel of 1,000+ innerspring coils.

10 Year Warranty

Tempur-Pedic has a 10-year limited warranty on its beds in case of any defects. This covers replacement or repair within 10 years of purchase if it was purchased at an authorized Tempur-Pedic retailer. There is no deductible, and it will cover all parts of the mattress and foundation.

If you buy an adjustable bed, also known as an adjustable base, a limited 20 year warranty is offered.

Free White Glove Delivery

Moving a mattress is a difficult task, but not when dealing with Tempur-Pedic. Free in-home delivery is available when when you purchase directly from the brand. Your mattress can be delivered set up for no cost. The delivery team will even remove your old mattress and box spring.

The free offer is not available for delivery to Alaska, Hawaii, and Puerto Rico.

90 Night Trial and Returns

Tempur-Pedic's comfort trial is a great benefit. Try it out for a break-in period of at least 30 nights, so that your body has time to adjust to sleeping on your new foam mattress.

If you aren't getting a good night's sleep after the break-in period, you can contact customer service to set up a return. The company will retrieve the mattress and refund your money, less shipping charges. If you took advantage of a free shipping offer, return shipping fees apply at $175. So, it is not an entirely risk-free trial, but you will get a huge refund, considering the cost of Tempur-pedic brand mattresses.

Tempur-Pedic Credit Card

If you purchase directly through Tempur-Pedic, 0% financing is offered for up to 36 months via the Tempur-Pedic Credit Card issued by Wells Fargo Bank. After the promotional period has passed, the card carries a 28.99% APR.

Positive Customer Reviews

Consumer sentiment for this mattress company is overwhelmingly positive. Tempur-Pedic holds a rating of 4.4 out of 5 stars, with over 100 customer reviews. This is one of the best in the industry.

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The Bad

Expensive Products

Expensive Products

Tempur-Pedic's memory foam mattresses are quite a bit more expensive than other brands. The company's website even guarantees that pricing will be the same at local retail dealer locations. If you choose to buy a Tempur-Pedic mattress, expect to spend at least $2,000.

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The Bottom Line

If you are looking for a high-end, high-density memory foam mattress and don’t mind paying for it, then Tempur-Pedic is the way to go. The brand will charge you more than others, but many customers feel the proprietary Tempur technology is worth the extra cost. The warranty lasts 10 years, which is long enough to be worth the price, and the free in-home delivery and 90-night sleep trial are an added bonus.

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User Reviews

Star Rating

4.6

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385 Reviews

Review Breakdown

5 grade

67%

4 grade

21%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Jenny Bourgeois

I purchased my 1st Temperpedic mattress and frame about 6 months ago. I had spine surgery and needed an adjustable bed with a supportive mattress. Even though I'm a fluffy cloud mattress kinda girl I have easily gotten use to my Temperpedic mattress. I got the softer option which is still not super soft but it's OK. I don't need soft it's just a want.. my spine is happy. I wish they were a little more affordable but we'll see how long it lasts I did purchase the mattress protectors and everything I was told to. I do like that it comes with a warranty, although you have to use the protection stuff or it voids the warranty

5 months ago

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Adam Scondo

I love my Tempurpedic I bought my 1st one 12 years ago, and they delivered my new one last year Got a ProAdapt medium Hybrid King already laying on and it feels great and their delivery it is very top notch and I'm pleased I haven't had any issues with the mattress

5 months ago Edited July 8, 2024

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Amanda Deane

I loved my mattress for the first year. It had great support and I was able to catch it on sale direct from Tempur-Pedic. They delivered with white glove care. The only negative is the mattress is sinking on the side I sleep on due to the adjustable base. I now have constant back pain because the mattress no longer meet and support my lower back. I expected this mattress to last 20 plus years due to the high price tag.

4 months ago

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Hephzibah Tseng

Using their products for years. As a person who experienced back and neck issues, the mattress, mattress pad and even their neck pillows help me to have a better rest at night and minimize the discomfort on my lower back injury.

4 months ago

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Ali N.

A little on the costly side but well worth it. Purchased my first mattress over 8 years ago and got my newest one around two years ago. I have had three total and they really are good quality. I have one firm and one soft and both are still very comfortable for everyone that has slept on them. I recently moved and was staying at a friends house while searching for a new place. Let’s just say I was thrilled to be back on my Tempur-pedic and slept so much better. The internet mattress they have just doesn’t match the comfort of Tempur.

7 months ago

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Annie Hickey Ormond Beach, FL

It took my neurologist about a year to talk me into buying a special bed. I have thanked him every month since. I have medical issues and I've had multiple brain surgeries and multiple lumbar punctures. This bed reduces my need for medication..

8 months ago

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Kevin Ortiz

Tempur-Pedic mattresses have revolutionized mattress, comfort. They have some of the most comfortable mattresses in the industry. The material lasts very long without diminishing in quality. The price points are a bit high, but totally worth it once you get to know the value. You may not be able to tell the difference until you compare this brand side-by-side to other brands. There is a certain level of quality and firmness that other brands have not been able to re-create. There are some things where it is, not smart to cut costs, mattresses is one of them. For us this has been truly a life changing decision

1 year ago

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G.J. Boise, ID

We bought are Tempura-Pedic mattress about 7 years ago. It has always been very comfortable for my husband, when we first got it I liked it to. I fell a couple of years ago and broke my back and now I can’t sleep on it (no fault of theirs )because it hurts my back so bad. We probably should buy a new mattress. When we do it will probably be a Tempura-Pedic their mattress has held up very well.

2 years ago

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Denard Springle Manassas, VA

I bought a temperpedic mattress in about 2010 and that was the best decision o ever made regarding my sleep. I have had regular mattresses and waterbeds, as well a foam mattresses and the temperpedic has been the best mattress I have ever slept on. Prior to this mattress I would wake up with aches and pains on several occasions. But not this mattress. I highly recommend this mattress based on my personal experience.

9 months ago

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Arooj Naeem Washington, DC

Tempur-Pedic has revolutionized my sleep with its high-quality memory foam mattresses. The adaptive TEMPUR material provides excellent support and comfort. The brand is known for its durability and ability to alleviate pressure points, promoting a restful night's sleep. While the initial cost is relatively higher, the long-term benefits and the brand's reputation for quality make Tempur-Pedic mattresses a worthwhile investment for those prioritizing sleep comfort and support.

11 months ago

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Mark Sanford Comfort, TX

My husband and I purchased this brand mattress a while back and wanted to give an "after purchase review." Mattress Firm , from whom we purchased the mattress was extremely friendly, helpful and courteous. They went over the warranty thoroughly, provided free, quick delivery with complete install and hauled off the old mattress as well. They even went the extra mile and threw in a platform the raised and lowered the mattress & a set of 2 pillows for free. We have been extremely pleased with our Tempur-Pedic mattress which is very comfy and each night enjoy a very comfortable and relaxing sleep.

1 year ago

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Vivian R Carlsbad, CA

I can’t say enough good things about our tempurpedic mattress. Sure the cost is high, but I started having back issues and could feel it when laying on my back, but when I laid on a tempurpedic mattress at the store, I couldn’t believe that I had no pain- zero. It took a few more months of visiting the showroom to figure out which model to buy, basically firm or soft. We settled on the LuxeAdapt which is firm but conforming, and found it had the right amount of support while cradling those sensitive points in my back. A year later, I am not stiff when I wake up in the morning, and that has changed my life.

4 years ago

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Anthony Yomama Tuscaloosa, AL

Temperpedic mattresses could be the single greatest manufacturing achievement of the modern age since the bidet. I purchased my temperpdic mattress 6 days ago and I have not left my bed since. I cannot fathom how good this mattress makes me feel. My mattress Matilda and I have been together only a few days but I already feel a connection. She just understands me. My girlfriend at the time suggested I buy a temperpedic to fix my back problems caused by my elephantiasis of the testicles. Once I laid down upon the cloud that is my mattress, all my problems disappeared. I finally left my wretched girlfriend who has never helped me a day of my life to be with Matilda. Every night as I fall into sleep, Matilda whispers sweet nothings into my ear. She tells me that everything is okay, that all my enemies will perish. My mattress Matilda is so comfortable that i have not had a sleep short of 15 hours. I love her. I dream about our lives together. Kids. White picket fence. Her in-laws pissing me off to the point that I threaten to walk out but at the last second Matilda pulls me close and tells me all is okay. All I ever wanted was to have someone in my life that offers me as much hope and love as Matilda does, and thanks to Temperpedic I have that. Thanks to Temperpedic I have the wife I have always dreamt of. That i prayed for every night and every morning. I will never get rid of Matilda. She single handily is the greatest thing to ever come into my life. My kids think I’m crazy. They will never understand. I will cherish every moment I have with Matilda till the day the Lord takes me of this life. Thank you Temperpedic. Thank you for happiness. I will never forget what you have done for me and I am in your debt every moment I draw breath.

6 years ago

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Nerissa Pineda Provo, UT

We own two Tempur-Pedic beds. One King and one Queen. They are the most comfortable beds in the house. The King has a one inch gel bed topper and the Queen has a 2 inch memory foam/pillow top. Our kids will all fight over who gets the guest room so we have to rotate and when we are out of town, they take over our King bed. Naps are always taken on these two beds. They are like sleeping in the clouds. We do not sleep too hot or too cold as the weather changes. I cannot sleep if my bed is too soft or too hard. These are just right;) They were delivered on time, Payments were easy. They are firm and move easily from room to room, house to house and pretty light weight. They fit well on all bed frames; inserted or on top. Our kids all say they are buying a Tempur-Pedic when they move out and buy their first bed. Our first beds were water beds with bladders we could fill up just to the right firmness. We Love that Tempur-Pedic is always perfect. We have had our King for 10 years and our Queen for 15 years. Still perfection!

6 years ago

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Michelle Kuykendall

I have a king size Tempur-Pedic and this bed is so comfortable, we love the cooling effect it has along with the stability it provides for your spine.

4 months ago

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Nishita McLean, VA

Memory foam mattress that we purchased is amazing, very very expensive but amazing. It's tendency to take the shape of the body provides good back support. I wish there was an orthopedic base to it, instead of spring. Other than that a good investment

6 years ago

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Linda Jensen Newberg, OR

We love our Tempur-Pedic. We are on our second one. The first mattress use to get hot, but they have fixed that problem. It molds to you wonderful and provides great support. We also love their pillows. It provides great support for your neck. They are expensive though.

7 years ago

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Rose Lea

If you have a partner that's has involuntary movement when sleeping, this is the mattress for you. I have my Tempur-Pedic for over 10 years and love it. You do not feel the movement of your partner on this mattress as you would on a pillow top.

7 years ago

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Dawn Grover

I've had Tempur-pedic mattresses for years. I enjoy a farmer mattress, I know they make them in all different firmness, but I find their mattress to be easy on my back. I can have a firm mattress without feeling like my bones are digging into the mattress. I find it very comfortable.

10 months ago

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Sherran Nutson Atlanta, GA

I am/have been a Tempur-Pedic owner since 2005. Tempur-Pedic products are #1 in the business. I love everything about Tempur-Pedic, except their prices. I like being able to go to their website to learn about using the electronic base and resetting remotes. I like receiving updates and discounts on new and improved mattresses and pillows. I love being able to speak with knowledgeable, patient, professional and friendly customer service reps.

1 year ago Edited July 17, 2023

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Cynthia Landing Forest City, IL

This therapeutic gel mattress is wonderful for my body as I experience pain in multiple areas the mattress shapes my body form giving me a perfect fit allowing me total comfort and a good night sleep feeling refreshed in the morning. I must admit this company stands by and live up to the company name TempurPedic I’m grateful for this company makings of an amazing product

2 years ago

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Mary Kate F Simpsonville, SC

Temper-Pedic mattresses are extremely high quality mattresses that I can almost guarantee will give you a good nights sleep! My grandparents own a furniture store, and they always swear by their selection of Temper-Pedic mattresses, saying that they fit all sleeper-types. I can also say that whenever I visit their store, I always enjoy relaxing on the Temper-Pedoc mattresses - sinking into their memory foam mattress offers an insane amount of pressure relief and I can only imagine how comfortable and enjoyable sleeping for a long period of time on one would be! Temper-Pedicure is also reasonably priced and even arrived at your doorstep “ready-to-sleep-on” in a box! Overall, this mattress company is a quality investment and is one that I would highly recommend.

2 years ago

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Becca Jones Bel Air, MD

After searching for years for the perfect mattress, my husband and I decided to try out the tempur-pedic. We were drawn to the company because they offer a 90 night trial and deliver the mattress right to your door. After receiving our memory foam mattress, by the first night we knew this was perfect for us! We chose the medium hybrid tempur cloud mattress for around $1500 on sale. This mattress is worth every penny! The customer service is great and our sleep has never been better.

2 years ago

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Erin Murphy Saint Paul, MN

I have had my Tempur-Pedic mattress for about 15 years and consider it one of the best purchases I have ever made. Beyond its stellar comfort, switching from a traditional mattress to the Tempur-pedic greatly improved my sleep quality and most importantly my body pain. My back hips and shoulders all feel significantly better with the Tempur-pedic mattress. It has also held up very well over the years.

2 years ago

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Erinmarie Xian Brandon, FL

Our Tempur-pedic is in our master bedroom. The memory foam that it has seems to be unsurpassed in quality. We’ve had it for well over 10 years now and has offered wonderful value and support for our sleeping habits. We’ve never needed to contact anyone with any warranty issues or defects. And in this day and age with something that you use almost Every single day that’s saying quite a bit about quality. Very pleased would purchase again

2 years ago

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Darrin Pelham Rincon, GA

We have had ours for 10 years and have had no issues what so ever. We got the medium range mattress in king size and have loved it the whole time. As a note though.. when it is cold it is a little stiff so you can't run in and jump on it like a traditional mattress. The good thing though is that it warms up with your body heat and it molds to your body. We rotate it occasionally just to avoid any dips or voids.

3 years ago

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Patricia Rossi Tucson, AZ

I first heard of and purchased a Tempur-Pedic mattress approximately 25 years ago after I sustained a back injury in an auto accident. It is the very best thing that ever happened to me and my back. I had the first mattress for approximately 20 years. Bought a second one about 5 years ago. They have become even more wonderful over time. I would never consider anything other than Tempur-Pedic.

3 years ago

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Kim Millett Lindon, UT

We have had a Tepur-Pedic bed for 12 years now and it is still like new. 12 years ago I was 8 months pregnant and traveling to Washington state for a family reunion. I had not slept well in week, but this little inn had a wonderful bed and I slept great! I stripped the bed of the sheets to find that it was a Tempur-Pedic mattress. We bought one and now I always love to come home from vacation to my own Tempur-Pedic mattress.

6 years ago

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Rodney McGee Gilbert, AZ

Best mattress I've ever owned. We are going on 8 years and it seems like it is better every year. I'm at the point now where I only stay at hotels that have Tempur-Pedicure beds, which there aren't many. But I'm willing to drive further to be able to sleep in a nice bed! The quality is second to none. No sag at all. Will not buy a different brand ever.

6 years ago

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Morgan Tennant Shelley, ID

This bed knows me. I slept on a tempur-pedic for a while and I could feel a difference in how I felt after using it for some time. It would change certain aspects in order to best fit my sleep needs. Awesome.

3 years ago

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Robert Joros

The mattress is the best by far I've ever slept on. And it don't cave in like all other mattress do. Well worth the $4000 I spent. I love going to bed at night. Even with a bad back.

7 years ago

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James Lengefeld Missoula, MT

We have tried many gel and or memory foam mattresses over the years trying to NOT spend Temperpedic prices, but in the end found they really are worth the extra. I have consistently had the best nights sleep on this brand.

7 years ago

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Sheila Harrison, TN

We have had our Tempur-Pedic adjustable bed for sometime now and it is wonderful! We have the king size with a king size mattress pad and sheet but we are still able to adjust separately! Love it!

10 months ago

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James Wright

Their Breeze mattresses lead the industry. Only mattress impervious to bed bugs from how tight and small the cell structures are. Must be stored flat; storage on their sides void the warranty since the material can permanently shift. High price point. Heavy

1 year ago

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Michael Lovetro

I Purchased an adjustable Queen SizeTempur-pedic mattress at a Home show. The sales people were knowledgeable and friendly. The mattress and adjustable base were delivered to my home and installed. I was very happy with the end result.

1 year ago

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Jeffrey

Purchased two king size mattresses with adjustable frames from this company. We are very happy with the products We did have issues with delivery of one of the sets. Who made the mistakes, don’t know. But we were without one of the adjustable bed frames. The sellers did not know the shipper and/or warehouse was unable to deliver the product. Cuddoes to the sellers for trying to get it worked out. Bummers to the parent company for not knowing where our products were or how to get the units to us.

1 year ago

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Rafael Matthew Jamaica Plain, MA

I recently purchased a Tempur-Pedic mattress from the company and I am so glad I did. The mattress is extremely comfortable and provides fantastic support for my back and body. After sleeping on it for the past few weeks, I can honestly say that it has helped ease my muscle discomfort significantly. The quality of the mattress is excellent, but it is a bit pricy for a mattress.

1 year ago

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J Cox Morgan, UT

We had a Tempurpedic for about 11 years and for the first 8 or 9 years, it was awesome. My wife became disenchanted with it earlier than I did. It did begin to compress in the middle after about 9 years, but the warranty is based on how much it compresses. They measure the compression on the edge—who sleeps on the edge of a mattress? Overall, it was really good, but it wasn't a 20-year mattress for us.

1 year ago

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Audrey Macfarlane Dallas, TX

As a girl, I'm always freezing and my partner always is turning on the fan and puts the AC at 65. Tempur-pedic mattresses have completely changed that for me and I love the heat setting on both sides of the bed, the moveable positions and the comfort. Love love love.

2 years ago

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Sabra Burrell Herriman, UT

I love my Temper-Pedic bed. I've had it for over 7 years and it's still so comfortable. I love how I don't feel any movement from my partner who tosses and turns. I hate when I go on vacation and have to sleep in another bed. It's been a life saver for me. I don't wake up sore like I had with my past bed. I love my Temper-Pedic bed!

2 years ago

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Alexandria Lekberg Chesterfield, VA

I can’t brag enough on my mattress. All mattresses usually start to sink in and this one has never stayed anything but perfect for the last 20 years! What mattress stays perfect for that long? It has a great warranty and great customer service if you need! Best mattress ever!

2 years ago

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Party0f7 Macomb, MI

I bought a Tempur-Pedic mattress for my mother-in-law’s extended stay post knee surgery. The mattress has held up to kids climbing on and off 100 times per day to visit with grandma. I am satisfied by the durability and quality. Would buy again.

2 years ago

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Noa Ranoa Vista, CA

You might not like a tempur-pedic immediately but you soon realize this is a high end bed that alleviates back problems. The warranty is huge but my TP lasted 10-11 years. If you are looking for a long lasting bed, go with Tempur-Pedic.

2 years ago

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Ashlyn Elwood Roswell, GA

Tempur-Pedic mattresses are a little pricey but totally worth it. The first Tempur-Pedic mattress I got had super comfy memory foam that allowed my boyfriend and I to get the first good night's sleep we'd had in months! I am highly impressed by the quality and comfort packed in a Tempur-Pedic mattress.

2 years ago

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Chary Akmyrat Little Rock, AR

This is a great king size mattress, soft and comfy. Only thing is just do not sleep too close to the edge. Good thing about this is you can remove and wash the cover. It took about a month or two until we get used to it since we stwitch from the spring matress. Overall after 3 years, I am still happy with it.

2 years ago

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Luke Swierczynski Columbus, OH

Mixed feeling on this. The bed is definitely a quality bed, but after laying in it for too long I get claustrophobic and I hate being unable to move and role easily. Glad they have the money back guarantee because I didn’t test it long enough in store.

2 years ago

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Gavin Jones Columbus, OH

I have had back issues for some time Nd I found that the mattress that I got from Tempur-Pedic to be AMAZING. After a few nights of rest I ceased having various difficulties I was having previously in my upper back. Definitely would strongly advise as well worth the cost.

2 years ago

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altavise davis Tallahassee, FL

This is by far the best company for pillows and mattresses. They are extremely comfortable! In the past, I would wake up with neck aches as well as back aches. I needed something new that will help me and so I purchased Temper-Pedicure and haven’t had issues yet!

3 years ago

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roberto arcia Columbia, MO

I have had a Tempur-Pedic mattress for over a year now. The effect on the quality of my sleep has greatly benefitted from such a comfortable mattress. For anyone I know looking for a high quality and inexpensive option for a mattress, I would recommend a Tempur-Pedic mattress.

3 years ago

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Jaelynn Florence Tallahassee, FL

I am a huge fan of Tempur-Pedic mattresses, I have been a customer for over 4 years and the quality of my sleep has improved tremendously. I love the customization options to help enhance the best sleep possible. I would recommend everyone get a Tempur-Pedic mattress.

3 years ago