We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Learn more

Categories arrow_drop_down

Write a Review

For Businesses

We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Learn more

Sleep Number

Name: Sleep Number
Rating: 4.3

Is This Your Business?

4.3

star star star star star_half

290 User Reviews

8.3

Overall Score

Compare

4.3

star star star star star_half

290 User Reviews

8.3

Overall Score

Compare

Good

Bad

Bottom Line

Reviews

Write a Review

Company Details

Length of Money-Back Guarantee

100 Days

Return Fee

For returns outside of trial period

Shipping and Delivery Fees Non-Refundable

Warranty Length

25 Years

States Serviced

Number of Reviews 290

Source of Information

error This company may not service all states.

See states serviced

LAST UPDATED: September 20th, 2023

Since the first Sleep Number store opened in 1987 under the name Select Comfort, the company has transformed the mattress industry with the idea that "one size does not fit all" when it comes to sleep. Their Sleep Number adjustable air mattresses use an air pressure setting to adjust the level of support on each side of the bed. This way, if you need more or less support due to your weight, sleep position or pain, you can adjust the bed’s firmness, so that both you and your partner get a good night's sleep on a comfortable mattress set for your individual needs.

They currently offer 8 different Queen size options ranging in price from $999-$5,099. There are a few types of mattresses available, but all of them are Smart Beds with Responsive Air technology that can automatically adjust while you are sleeping to make sure you get deep, restful sleep.

They also use a system called Sleep IQ to track each night’s sleep quality. Sensors inside the bed measure your breathing, heart rate, and movement to provide insight into what you need to get a better night's sleep. Results and info are viewable online or via a mobile app. You can also control your bed with the SleepIQ mobile app or the special remote.

Here is a breakdown of the current options:

The Classic series includes the two lowest-priced options and a choice between a 2 or 3-inch gel-infused foam comfort layer.
The mid-range Performance series has two options and includes either a 4-inch Dynatex and Ergonomex comfort layer or a 5-inch Coolgenex comfort layer and an Ergonomex support layer to help support your pressure points. The different combinations help provide varying levels of pressure relief and support.
The luxury Innovation collection includes options with an even thicker foam layer and an added temperature balancing technology if you are a hot sleeper.

Sleep Number's adjustable air mattresses are also made to be usable with an adjustable base. The FlexFit adjustable base lends an added level of adjustability to help alleviate back pain and snoring, but also includes extras like foot warming and under-bed lighting.

You can purchase Sleep Number mattresses or a Flexfit adjustable bed online or from one of 550+ branded retail stores nationwide.

Keep reading to learn more about Sleep Number and to read Sleep Number mattress reviews from real customers.

Top Ranked Companies

#1 Tempur-Pedic

8.5 Overall Score

4.5

star star star star star_half

(344)

View Profile View Profile

#3 Amazon

8.3 Overall Score

4.7

star star star star star_half

(88)

View Profile View Profile

#4 Beautyrest

8.3 Overall Score

4.5

star star star star star_half

(63)

View Profile View Profile

thumb_up

The Good

Financing Options
Comfort Trial
Warranty
Shipping

Financing Options

Financing is available online, in-store, by phone or Live Chat. Their budget-smart financing lets you pay for your mattress over time. You can enjoy everyday financing for 12 months or limited-time promotional financing offers.

Comfort Trial

A 100-night comfort trial is offered on Sleep Number mattresses. If owners are not satisfied, they can return the product within 100 days. They will be refunded, less original shipping fees.

Customers will be responsible for return shipping. This gives you the chance to see if the mattress fits your expectations.

Warranty

Defects are covered by a 25-year limited warranty. This includes all parts of the mattress and foundation. Costs for repairs or replacement parts for your air + foam bed is prorated based on your purchase date.

Shipping

Sleep Number beds ship through either standard UPS or with white glove service. You can choose. Standard ground shipping with UPS costs $89.99. Home delivery and setup costs $199.

thumb_down

The Bad

High Prices
Shipping

High Prices

Sleep Number offers very advanced products compared to other run-of-the-mill mattress stores. Therefore, their products are rather expensive. If you choose to purchase a mattress from Sleep Number, you will be paying somewhere between $899 and $5,000.

Shipping

Along with the high price of their mattresses, shipping is costly as well. It is great that they give you the option to choose between white glove or standard delivery, but other luxury options, like Tempur-Pedic mattresses, come with free shipping.

gavel

The Bottom Line

Sleep Number has been offering its products and services to its customers for about 30 years. They have gained the trust of their customers by offering multiple financing options, a desirable return policy, and a variety of products and price ranges to choose from.

However, because of their advanced technology, mattresses here are going to cost more compared to regular innerspring, or memory foam mattresses.

View Best Mattress Companies

Was this content helpful?

thumb_up Yes thumb_down No

border_color Write a Review

User Reviews

Star Rating

4.3

star star star star star_half

290 Reviews

Review Breakdown

5 grade

60%

4 grade

21%

3 grade

12%

2 grade

1 grade

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down

star star star star star

Reb R

We are on year 15 of our sleep number. It is the greatest purchase we have ever made. It is so comfortable! It’s seen us through 2 pregnancies and 2 back surgeries. I love that we can change our settings for our needs at the time. Also, big bonus. We have moved 4 times and it’s so easy to move! Take it apart, roll it up and shove it in a couple big garbage bags. I can fit the whole thing in my suv.

6 days ago

star star star star star

Bunny Garlington Weatherford, TX

I think this is the best bed on the market. The issue with it is the price. They are quite expensive, but for great sleeping, it is worth the price. I purchased a mattress overlay and it worked great for the under $200.00 people. Many cannot afford the mattress, so the topper is a great solution! I have helped my Brother and sister -in-law move their sleep number bed several times. They are not super heavy, but it takes at least 2 people to set it up.

1 month ago

star star star star star

Doxie Lady Warrenville, SC

Best sleep I have ever had! I had problems with my back for years and had even resorted to sleeping in the recliner. First night of sleep on this mattress was wonderful. I wake up feeling well-rested and love that it is tracking my sleep patterns. Being able to raise and lower my head and feet help me adjust the bed to the way I feel any given night. Will never go back to a flat, unadjustable mattress!

1 month ago

star star star star star

Amanda George IL

These beds are one of the best around. They are a very good deal, super comfy, and they last forever. The warranties they offer are wonderful and they truly cover what they say. They are honest and answer any and all questions you have when you buy a sleep number you get the best experience.

2 months ago

star star star star star

Anita Hewes Daphne, AL

I bought my Sleep Number bed about 4 months ago. I will tell you this is the most comfortable bed I have ever slept on in my life. I can choose the Number that I want to use and it is great. I bought the Split King and it is wonderful. The foot also raises up. I was a little concerned about the price but well worth it for the comfort

1 month ago

star star star star star

Ian Richmond, TX

We had our Sleep Number bed for 20+ years. We never had any issues with the air adjuster equipment or remote. This bed survived 2 teenage boys, 2 infants to adolescents, 1 grandchild, 2 dogs, and of course my husband and me. This bed was great for my back and my husband and I had very different sleep numbers. I would highly recommend the Sleep Number bed.

2 months ago

star star_border star_border star_border star_border

F R Downers Grove, IL

I like the idea but the materials they use are poor quality. The foam rubber on the sides squashed down (I have accidentally fell out of bed while sleeping more than once!) . . . ONCE IN MY LIFETIME IS THE NUMBER OF TIMES I WILL BUY A PRODUCT FROM THIS COMPANY! Truly a pity, if designed and manufactured with integrity the mattress has the potential to become the best.

2 weeks ago

star star star star star

Thomas SunHawk Indiana, PA

The best mattress I ever slept on. My wife and I always looked forward to getting home to our wonderful bed anytime we were away. After 25 years I developed a leak and ordered a replacement and it’s just as nice.

1 month ago

star star star star star

warren sweeney Port Orange, FL

Since getting my Sleep Number bed, I have never slept better. I used to get cramps and toss and turn all night, but with the Sleep Number mattresses, I do not wake up hardly during the night. I wake up feeling refreshed and rested.

2 months ago

star star star star star

Darla Wylie Brentwood, CA

I absolutely love my sleep number bed and the company itself. I am grateful because the last time I ordered my sheets online I ordered the wrong kind. I went to the nearest st6and was helped by two very kind customer service representatives. They were knowledgeable and understanding. My sheets were returned and walked out with one set of sheets that were in store and the other one arrived within a week. Amazing!! Will always own a sleep number bed.

3 months ago

star star star star star

Deborah Welch Nederland, TX

I have had sleep number for 5 yrs 2nd set. The 1st one I had was about 4 1/2yrs until hurricane Harvey destroyed it.. Love my Sleep Number Bed!!

3 weeks ago

star star star star star

beth vonnegut

Why did I wait to get a Sleep Number bed?! My husband can toss and turn all night and I won't be disturbed in the least! I love the remote that enables me to adjust the firmness of my side at any time without disturbing my husband. Best.sleep.ever!

3 months ago

star star star star star

Joyce M Nunn Ocala, FL

Great mattresses! Had mine for almost 25 years ( 2 - a Queen and a king) before the motor went. Customer service was fantastic in helping to get a new motor , It died again and I would have bought another but the prices were astronomical’

3 months ago

star star star star star

J R Birmingham, AL

Their bed did great things for my back. It was worth much more than what I paid.

1 week ago

star star star star_border star_border

soulinger Houston, TX

Sleep number has been great for over 10 years. I do wish they were a bit cheaper but it is nice to be able to adjust sleep firmness

1 week ago

star star star star star

Mindy Clarke Tacoma, WA

I own a sleep number bed and it is the BEST bed I have ever owned. I used to have pretty bad back pain from my traditional mattress. Not any more since purchasing the sleep number. They are pricey but worth ever penny.

3 months ago

check_circle

Verified Customer

star star star star_border star_border

Mark Troxel Provo, UT

I like that myself and my wife can have different firmness settings. The firmness of the bed not only varies by the resistance to compression but also by the amount of weight or pressure from the individual. So a setting of 45 for me is not the same as a setting of 45 for a person of a different weight. The pressure settings are very individual for the person using the bed. The down side is the chamber design is not perfect. The bed will sink slightly in the heaviest area like the hips/waist, and less in the extremities.

5 years ago

star star star star star

Rafael Matthew Jamaica Plain, MA

I've been sleeping on a Sleep Number bed for the past few months and I can honestly say it's one of the best investments I have ever made. My sleep quality has improved drastically, and I wake up feeling refreshed and energized every day. The adjustable settings make it easy to find the perfect firmness with just a few clicks. Plus, the customer service is top notch! If you're looking for an awesome new mattress, Sleep Number is definitely worth considering.

6 months ago

star star star star star

Linda Parry White Haven, PA

I have been using my sleep number bed for 10 years. It still feels as comfortable as the first day I bought it. We moved since the purchase and I was grateful for the component design which made it easy to take apart and put back together. I don’t readjust the firmness often but it’s nice to be able to do it after a hard day. I have always used a mattress protector on it and yet I can still feel the coolness of the temperature balance material in the mattress. It’s the best bed I’ve ever owned.

7 months ago

star star star star star

DLR Rocklin, CA

We have had our sleep number bed for several years. It is very comfotable and the technology is fun to use.

1 month ago

star star_border star_border star_border star_border

Lauren King New Orleans, LA

I've had my sleep number bed for about 4 years and it hasn't been a good investment. After the first year, I experienced issues with the mattress deflating overnight. I called the company and had a technician come out to replace the air pump. One year to the day I called back because I was experiencing the same issue. Now they want to charge me over $300 to replace the pump again! Something is defective about my bed and I shouldn't have to incur another cost for the same issue after paying thousands of dollars for the bed. If you're considering a sleep number, don't!

2 months ago

star star star star star

Jeremy Summa Inverness, FL

I have had my sleep number for about 8 months now and it is still like the first day I got it. It’s pricey but I think worth it as there is nothing that compares.

4 months ago

star star star star star

Michele Dezuzio St Louis, MO

I had a sleep number bed for over 20 years and got a new one that is even better than the last one. I love the remote operation and frame that's adjustable.

4 months ago

star star star star star

Kami T Pickens, SC

The absolute best bed system that I’ve ever owned!!! I am especially impressed with their super knowledgeable customer support team that literally walked me through purchasing this system to setting it up!!

5 months ago Edited April 5, 2023

star star star star star

Stanley Barnwell West Linn, OR

We have had our sleep mattress number for about 10 years and it works extremely well without any failures whatsoever. All future matters purchases will involve the sleep number bed system. I like that my wife and I can have different degrees of firmness. Excellent will continue to use.

6 months ago

star star star star star

Missy Charleston, IL

I've been sleeping on a Sleep Number bed for probably 10+ years now. Granted, my bed is probably the most scaled down model -- not nearly as fancy as the ones available now -- but I love it! I basically let most of the air out of my side so it feels like I'm sleeping on a cloud. My husband likes his a lot more firm. That's why I love it so much; we can both adjust our sides to be exactly what we want while still sleeping in the same bed.

3 years ago

star star star star star

Ida McCarty Chicago, IL

I went into Sleep Number to try out the mattresses. The minute that I entered the store, I knew that I would be in for a pleasant surprise. It felt like a car showroom, with some of the most beautiful mattresses on display. I just had to stretch out on one, just to see if it was as comfortable as it looked. I can assure you that it was very comfy. Was not ready to make a purchase. But I know now that this is the mattress that I will be purchasing.

5 years ago

star star star star star

Jillian Johnson Cullman, AL

Knowing that you can sleep better with SleepIQ technology that tracks your sleep every night, gives you personal insights that will create a better sleeping environment is a great reason to invest in a Sleep Number bed and pillow. Depriving your body of sleep means a less productive time and hurts your overall health. So it is vital to invest in a bed and pillow that will enhance and improve your health. That is what Sleep Number gives you.

6 years ago

star star star star star

Barbara Buckley Sarasota, FL

I love my sleep number bed, because I can change the firmness at the press of a button. Sometimes I need the mattress a little firmer and sometimes a little softer. I also love the fact that I can turn on the foot warmer, even here in Florida, you need a little bit of heat from time to time. Another important feature was the weight of the mattress. most mattresses are heavy when you need to lift and change the sheets. With Sleep Number, the mattress is extremely light. This is important as you age! Adjusting the head or foot is also a wonderful feature. I bought a second Sleep Number, nonadjustable bed for our guest room and our guests have stated how comfortable it is and how wonderful that they can adjust the firmness to meet their needs. Best bed ever! I am not sure how I feel about their Sleep IQ scores. I never feel like it matches how I sleep, when I compare my score with my husband's score. I do not find it to be accurate.

1 year ago

star star star star star

Harold Honeyman Boardman, OR

I currently own my second Sleep Number bed, gave my first one to my son and daughter in law when they bought my house. My wife and I bought our first bed in January of 2014 and never regretted it. I bought my current Sleep Number bed in July of 2021. I was tired of waking up with my back and shoulders hurting every morning, while trying to sleep on a regular mattress. I dislike the initial cost of a Sleep Number bed but, after a few weeks of good nights sleep, the sting wears off as the back pain disappears. In addition the customer service is very good before and after the sale. The crew that delivers and sets up the bed really know what they are doing and make sure it is working properly, with you before they leave. I received a phone call a week or so later from my salesperson to ensure I was a satisfied customer. I liked the 36 months 0% financing as well for qualified customers. Overall I highly recommend Sleep Number!

1 year ago Edited January 16, 2022

star star star star star

Alexciz

We have had a bed of theirs for 6yrs now and still going strong. I can't recommend it more. This bed is the best!

2 months ago

star star star star star

Karen H Feltham, HNS

I like sleep number beds. I wish they were a little less expensive but I slept well when I had one. I particularly liked that I could change the firmness at the push of a button.

6 months ago

star star star star star

Becjo Bakersfield, CA

So comfortable. It adjusts the firmness automatically depending on where my hips are. Also, if I am having a bad day pain-wise, I can adjust the firmness of the mattress to accommodate.

6 months ago

star star star star star

Frank Rivers Charlotte, NC

I finally found the best resting bed for my back . You live and learn sometimes the hard way. I highly recommend the SLEEP NUMBER bed for the best sleep 😴 💤 you most likely will find.

8 months ago

star star star star star

Scott A. Johnson Orem, UT

Sleep Number are the most comfortable beds I have ever slept on. The pricing is very high, but it can be worth it if you get one on sale. The beds have air chambers that are adjustable so you and your partner can have different settings (firm or soft).

3 years ago

star star star star star

Robert Maidment Bakersfield, CA'

Overall have loved my sleep number bed. Had it for about 6 years and only problem I had was that the support for bed buckled under the bed twice (made of plastic). It was replaced both times and I changed the frame under the bed support and havent had a problem since. Bed is comfortable and my sleep number changes on occasion.

5 years ago

star star star star star

Christine Rice Phoenix, AZ

I had a wonderful experience at my local Sleep Number store. I went in to complete a mission from Smiley360 and was very impressed with the attentive and helpful store employees. They answered all my questions and we're very kind.

5 years ago

star star star star star

lisa

Because I have tried them out and in process of saving up to buy my very own because I have a very bad back and knee surfers both back and knee I need a bed that helps to get more sleep anbd sleepnumber is the one for me. Thank you

5 years ago

star star star star star

Stella Blue

I don't own a Sleep Number mattress, yet. But I slept on one at a Marriott Hotel and it's THE BEST mattress I have ever slept on. I had the best sleep of my life during my stay at the hotel and will buy one for myself very soon!

9 months ago

star star star star star

Luke Swierczynski Franklin, MI

When I was shopping for a mattress the sleep number was definitely interesting. The ability to change your number based on your sleep to get the perfect bed was super appealing, but I don't toss and turn much or fluctuate in weight so not much of a point for me. If the technology ever decreases in cost I'd definitely consider it, but given how often you're supposed to get a new bed I don't see the value of the investment. They feel high quality though and are super comfortable.

1 year ago

star star star star star

Natalie Rousey Riverton, UT

I have LOVED my sleep number bed. I have owned mine for almost 12 years now and I have only needed to replace the top pillow mattress. It was so helpful when I was pregnant and recovering from surgery to be able to adjust the firmness of my side of the bed. All the while not affecting my husbands sleep. I would definitely recommend this bed to anyone!

1 year ago

star star star star star

Alexandria Lekberg Ellicott City, MD

We used to have one and loved it but changed over to Tempurpedic! It was great while we had it. You should try it in a store first to see if you like it! What I like about it was that I had a different number than my husband and could have it less firm than him. He likes the bed more firm so it works great for him too! Pick your number and save it!

1 year ago Edited March 22, 2022

star star star star star

Bob Trammell Bakersfield, CA

We have had this mattress for many years and it is still comfortable! It is easily adjustable for firmness so my wife and I are both comfortable. Unlike some mattresses, you can easily roll over the middle to the other side (we have a King) with no "bump" in the middle. It holds the pressure we set it to. The mattress is lightweight and was very easy to put together and install on our existing frame.

1 year ago

star star star star star

Ronald Lashley, Jr. Auburn, WA

One of the best mattresses I've ever owned and I'm overdue for an upgrade. I noticed an immediate difference in how my body felt in the morning after a night's good sleep on mine. Now being in my 50's and after decades of physically abusing my body exercising and doing obstacle course races, having a bed that contours and supports your body is essential. I'm a fan for life. Also having dual chambers is a must if you are sharing your sleeping space and have different needs

1 year ago

star star star star star

Ben MN

My sleep number bed is the absolute best thing since sliced bread I set my sleep number and in a matter of mins I am out like a light and sleep the entire night from the 1 st night I got it and still to this day almost 3yrs later I don't think it's even possible to get a better night's sleep than I am now with my sleep number. When it comes time to replace this bed trust and believe me it will be replaced only with another sleep number mattress!

1 year ago

star star star star star

Frank Herbert Portland, OR

I have two Sleep Number 360 c2 Smart Beds. Without question they are my favorite beds. They can be preset to adjust firmness and they further adjust themselves automatically as I sleep. I can tilt the headboard up or down for additional comfort. There is a light underneath the bed that comes on whenever I get out of bed during the middle of the night. The computer app gives me a sleep score each day based on heartbeat and rate of breathing. They are both so comfortable I would never buy another brand again.

1 year ago

star star star star star

Kristen Parsons Sandy, UT

I had the BLESSING of sleeping on a sleep number mattress in a hotel I was staying in for business. I spent 5-10 minutes "finding my number" with the instructions that the hotel provided. I have chronic pain in my back finding sleep a tough endeavor. Let me tell you when I say I didn't wake up ONCE that night, or any of the 4 nights I slept on that mattress. Trying to convince my husband to get rid of our new mattress for a sleep number!

1 year ago

star star star star star

Vicky Gauer Driftwood, TX

I purchased a Sleep Number mattress because of continuing back issues. I had tried medications, injections, and everything else I could to get a good night's rest. Sleep Number was my saving grace! I felt an immediate change in my sleep and sleeping habits. I was completely satisfied with the bed, the service, and the after purchase customer service. I can't recommend them enough! If you thing they are too pricey, I would have to tell you, I spent much more on multiple mattresses that only resulted in sleepless night, pain, and more doctor bills. I'm an extremely satisfied customer.

2 years ago

star star star star star

Carrie Prince George, VA

I bought a Sleep Number bed. Though they are a little pricey, they are worth it. I call it an investment in myself. I sleep very well every night. Sometimes I need a firm mattress, sometimes I need a soft mattress, and sometimes I need a mattress that is in between and I get all of them with a sleep number and I get a massage on top of all of that.

2 years ago

star star star star star_border

Keith Anderson Henderson, NV

My wife and I bought this bed about 3 years ago and really like it my wife has had back problems and needs a really firm mattress to sleep on I like a softer mattress so with her side at like 85 and mine said at 35 or 40 this mattress is really good. We liked it so much we decided to stop buying cheap mattresses for our kids who are only 12 and 14 but we bought these sleep number mattresses for our kids so they can adjust it to how they like and they can have it for them for many many years into their young adult life and take it with them when they move out of the house because these beds have an extremely long warranty with them

2 years ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.