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8.8

Overall Score

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LAST UPDATED: July 15th, 2024

Since the first Sleep Number store opened in 1987 under the name Select Comfort, the company has transformed the mattress industry with the idea that "one size does not fit all" when it comes to sleep. Their Sleep Number adjustable air mattresses use an air pressure setting to adjust the level of support on each side of the bed. This way, if you need more or less support due to your weight, sleep position or pain, you can adjust the bed’s firmness, so that both you and your partner get a good night's sleep on a comfortable mattress set for your individual needs.

They currently offer 8 different Queen size options ranging in price from $999-$5,099. There are a few types of mattresses available, but all of them are Smart Beds with Responsive Air technology that can automatically adjust while you are sleeping to make sure you get deep, restful sleep.

They also use a system called Sleep IQ to track each night’s sleep quality. Sensors inside the bed measure your breathing, heart rate, and movement to provide insight into what you need to get a better night's sleep. Results and info are viewable online or via a mobile app. You can also control your bed with the SleepIQ mobile app or the special remote.

Here is a breakdown of the current options:

  • The Classic series includes the two lowest-priced options and a choice between a 2 or 3-inch gel-infused foam comfort layer.
  • The mid-range Performance series has two options and includes either a 4-inch Dynatex and Ergonomex comfort layer or a 5-inch Coolgenex comfort layer and an Ergonomex support layer to help support your pressure points. The different combinations help provide varying levels of pressure relief and support.
  • The luxury Innovation collection includes options with an even thicker foam layer and an added temperature balancing technology if you are a hot sleeper.

Sleep Number's adjustable air mattresses are also made to be usable with an adjustable base. The FlexFit adjustable base lends an added level of adjustability to help alleviate back pain and snoring, but also includes extras like foot warming and under-bed lighting.

You can purchase Sleep Number mattresses or a Flexfit adjustable bed online or from one of 550+ branded retail stores nationwide.

Keep reading to learn more about Sleep Number and to read Sleep Number mattress reviews from real customers.

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The Good

  • Financing Options
  • Comfort Trial
  • Warranty
  • Shipping

Financing Options

Financing is available online, in-store, by phone or Live Chat. Their budget-smart financing lets you pay for your mattress over time. You can enjoy everyday financing for 12 months or limited-time promotional financing offers.

Comfort Trial

A 100-night comfort trial is offered on Sleep Number mattresses. If owners are not satisfied, they can return the product within 100 days. They will be refunded, less original shipping fees.

Customers will be responsible for return shipping. This gives you the chance to see if the mattress fits your expectations.

Warranty

Defects are covered by a 25-year limited warranty. This includes all parts of the mattress and foundation. Costs for repairs or replacement parts for your air + foam bed is prorated based on your purchase date.

Shipping

Sleep Number beds ship through either standard UPS or with white glove service. You can choose. Standard ground shipping with UPS costs $89.99. Home delivery and setup costs $199.

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The Bad

  • High Prices
  • Shipping

High Prices

Sleep Number offers very advanced products compared to other run-of-the-mill mattress stores. Therefore, their products are rather expensive. If you choose to purchase a mattress from Sleep Number, you will be paying somewhere between $899 and $5,000.

Shipping

Along with the high price of their mattresses, shipping is costly as well. It is great that they give you the option to choose between white glove or standard delivery, but other luxury options, like Tempur-Pedic mattresses, come with free shipping.

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The Bottom Line

Sleep Number has been offering its products and services to its customers for about 30 years. They have gained the trust of their customers by offering multiple financing options, a desirable return policy, and a variety of products and price ranges to choose from.

However, because of their advanced technology, mattresses here are going to cost more compared to regular innerspring, or memory foam mattresses.

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Star Rating

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4.4

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316 Reviews

Review Breakdown

5 grade

61%

4 grade

21%

3 grade

12%

2 grade

2%

1 grade

5%

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Sachin Rana

I find it to best value for money product i have used this year , i was having insomnia due to improper sleep i didn't knew whats the problem but my doctor has suggested to me to do exercise and change bed . Although i was exercising already but i took a shot and changed the mattress and i sleep peacefully that day. Although it is a bit expensive but it is so value in accordance to sleep it provides. It is customizable and very comfortable to sleep in. It has the most balanced firmness and softness which help in really relaxing the body.

1 week ago

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JanfromSanford

I've had my Sleep Number mattress for a little over two years and I absolutely love it! I can track the quality of my sleep with the app and adjust the bed with the app on my phone. Very easy to use....best mattress ever!

3 weeks ago

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Kyla Lisa

I absolutely love our Sleep Number bed I have had the bed for at least 7 years with no issues the cool sheets are wonderful and have lasted all this time I will highly recommend sleep number for any family

1 month ago Edited July 19, 2024

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derin Williams

quality product ,comfortable air bed, I enjoyed using this product a must have for a good night sleep.

2 weeks ago

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Mark Troxel Provo, UT

I like that myself and my wife can have different firmness settings. The firmness of the bed not only varies by the resistance to compression but also by the amount of weight or pressure from the individual. So a setting of 45 for me is not the same as a setting of 45 for a person of a different weight. The pressure settings are very individual for the person using the bed. The down side is the chamber design is not perfect. The bed will sink slightly in the heaviest area like the hips/waist, and less in the extremities.

6 years ago

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shirley arington Candler, NC

after a number of different mattresses over the years, I needed something that would be comfortable and support my aging and ailing back and hips. I opted for the Sleep Number and have never regretted my decision. BEST MATTRESS EVER.

5 months ago

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Barbara Bulava

We have had our sleep number mattress for at least twenty years and still enjoy it. we have had to replace a air bladder twice. The first time it was under warranty and it was replaced for free. The second time we had to pay for a new bladder. We still love it and find as we get older with more aches and pains it helps to be able to adjust the firmness of the mattress.

6 months ago

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Samantha Madero-Craven

Sleep Number beds offer a unique, customizable sleeping experience. Their adjustable firmness feature, controlled via a remote or app, allows for personalized comfort, which I found particularly beneficial. The beds are designed with individual air chambers, enabling you and your partner to have different firmness levels. While these beds are on the pricier side, the quality of sleep and the ability to fine-tune sleeping conditions can justify the cost for those prioritizing sleep comfort and customization.

7 months ago

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Arooj Naeem Washington, DC

Sleep Number has transformed my sleep experience. The adjustable firmness and personalized comfort settings cater to individual sleep preferences. The SleepIQ technology provides valuable insights into sleep patterns. While the initial cost is higher, the investment in quality sleep and the 25-year warranty make Sleep Number beds a worthwhile choice for those prioritizing customized and restful sleep.

7 months ago

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shelia stromatt Thaxton, MS

I love these people. They are so attentive to your every need and are so Great to work with. If you are looking for a bed, you need to give them the chance to give you there full attention and they work with you every step of the way. You want be disappointed. That I know for a fact. Give them a shot to help you sleep better today.

7 months ago

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W. H. Longview, TX

This mattress system has been wonderful. I have been able to find a comfortable setting and never have to worry about the mattress becoming uncomfortable after a period of use. After owning this, I would never want any other mattress.

7 months ago

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Missy Charleston, IL

I've been sleeping on a Sleep Number bed for probably 10+ years now. Granted, my bed is probably the most scaled down model -- not nearly as fancy as the ones available now -- but I love it! I basically let most of the air out of my side so it feels like I'm sleeping on a cloud. My husband likes his a lot more firm. That's why I love it so much; we can both adjust our sides to be exactly what we want while still sleeping in the same bed.

3 years ago

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Ida McCarty Chicago, IL

I went into Sleep Number to try out the mattresses. The minute that I entered the store, I knew that I would be in for a pleasant surprise. It felt like a car showroom, with some of the most beautiful mattresses on display. I just had to stretch out on one, just to see if it was as comfortable as it looked. I can assure you that it was very comfy. Was not ready to make a purchase. But I know now that this is the mattress that I will be purchasing.

6 years ago

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Jillian Johnson Cullman, AL

Knowing that you can sleep better with SleepIQ technology that tracks your sleep every night, gives you personal insights that will create a better sleeping environment is a great reason to invest in a Sleep Number bed and pillow. Depriving your body of sleep means a less productive time and hurts your overall health. So it is vital to invest in a bed and pillow that will enhance and improve your health. That is what Sleep Number gives you.

6 years ago

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Reb R

We are on year 15 of our sleep number. It is the greatest purchase we have ever made. It is so comfortable! It’s seen us through 2 pregnancies and 2 back surgeries. I love that we can change our settings for our needs at the time. Also, big bonus. We have moved 4 times and it’s so easy to move! Take it apart, roll it up and shove it in a couple big garbage bags. I can fit the whole thing in my suv.

10 months ago

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Bunny Garlington Weatherford, TX

I think this is the best bed on the market. The issue with it is the price. They are quite expensive, but for great sleeping, it is worth the price. I purchased a mattress overlay and it worked great for the under $200.00 people. Many cannot afford the mattress, so the topper is a great solution! I have helped my Brother and sister -in-law move their sleep number bed several times. They are not super heavy, but it takes at least 2 people to set it up.

11 months ago

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Doxie Lady Warrenville, SC

Best sleep I have ever had! I had problems with my back for years and had even resorted to sleeping in the recliner. First night of sleep on this mattress was wonderful. I wake up feeling well-rested and love that it is tracking my sleep patterns. Being able to raise and lower my head and feet help me adjust the bed to the way I feel any given night. Will never go back to a flat, unadjustable mattress!

11 months ago

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Barbara Buckley Sarasota, FL

I love my sleep number bed, because I can change the firmness at the press of a button. Sometimes I need the mattress a little firmer and sometimes a little softer. I also love the fact that I can turn on the foot warmer, even here in Florida, you need a little bit of heat from time to time. Another important feature was the weight of the mattress. most mattresses are heavy when you need to lift and change the sheets. With Sleep Number, the mattress is extremely light. This is important as you age! Adjusting the head or foot is also a wonderful feature. I bought a second Sleep Number, nonadjustable bed for our guest room and our guests have stated how comfortable it is and how wonderful that they can adjust the firmness to meet their needs. Best bed ever! I am not sure how I feel about their Sleep IQ scores. I never feel like it matches how I sleep, when I compare my score with my husband's score. I do not find it to be accurate.

2 years ago

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Harold Honeyman Boardman, OR

I currently own my second Sleep Number bed, gave my first one to my son and daughter in law when they bought my house. My wife and I bought our first bed in January of 2014 and never regretted it. I bought my current Sleep Number bed in July of 2021. I was tired of waking up with my back and shoulders hurting every morning, while trying to sleep on a regular mattress. I dislike the initial cost of a Sleep Number bed but, after a few weeks of good nights sleep, the sting wears off as the back pain disappears. In addition the customer service is very good before and after the sale. The crew that delivers and sets up the bed really know what they are doing and make sure it is working properly, with you before they leave. I received a phone call a week or so later from my salesperson to ensure I was a satisfied customer. I liked the 36 months 0% financing as well for qualified customers. Overall I highly recommend Sleep Number!

2 years ago Edited January 16, 2022

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Richied

My Sleepnumber in bed is amazing. I can’t believe all the data that it gives me every night. I look forward to looking at the app every day to see how well I slept.

4 months ago

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Amanda George IL

These beds are one of the best around. They are a very good deal, super comfy, and they last forever. The warranties they offer are wonderful and they truly cover what they say. They are honest and answer any and all questions you have when you buy a sleep number you get the best experience.

1 year ago

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Scott A. Johnson Orem, UT

Sleep Number are the most comfortable beds I have ever slept on. The pricing is very high, but it can be worth it if you get one on sale. The beds have air chambers that are adjustable so you and your partner can have different settings (firm or soft).

3 years ago

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Robert Maidment Bakersfield, CA'

Overall have loved my sleep number bed. Had it for about 6 years and only problem I had was that the support for bed buckled under the bed twice (made of plastic). It was replaced both times and I changed the frame under the bed support and havent had a problem since. Bed is comfortable and my sleep number changes on occasion.

6 years ago

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Christine Rice Phoenix, AZ

I had a wonderful experience at my local Sleep Number store. I went in to complete a mission from Smiley360 and was very impressed with the attentive and helpful store employees. They answered all my questions and we're very kind.

6 years ago

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lisa

Because I have tried them out and in process of saving up to buy my very own because I have a very bad back and knee surfers both back and knee I need a bed that helps to get more sleep anbd sleepnumber is the one for me. Thank you

6 years ago

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Anita Hewes Daphne, AL

I bought my Sleep Number bed about 4 months ago. I will tell you this is the most comfortable bed I have ever slept on in my life. I can choose the Number that I want to use and it is great. I bought the Split King and it is wonderful. The foot also raises up. I was a little concerned about the price but well worth it for the comfort

11 months ago

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Ian Richmond, TX

We had our Sleep Number bed for 20+ years. We never had any issues with the air adjuster equipment or remote. This bed survived 2 teenage boys, 2 infants to adolescents, 1 grandchild, 2 dogs, and of course my husband and me. This bed was great for my back and my husband and I had very different sleep numbers. I would highly recommend the Sleep Number bed.

1 year ago

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Darla Wylie Brentwood, CA

I absolutely love my sleep number bed and the company itself. I am grateful because the last time I ordered my sheets online I ordered the wrong kind. I went to the nearest st6and was helped by two very kind customer service representatives. They were knowledgeable and understanding. My sheets were returned and walked out with one set of sheets that were in store and the other one arrived within a week. Amazing!! Will always own a sleep number bed.

1 year ago

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Rafael Matthew Jamaica Plain, MA

I've been sleeping on a Sleep Number bed for the past few months and I can honestly say it's one of the best investments I have ever made. My sleep quality has improved drastically, and I wake up feeling refreshed and energized every day. The adjustable settings make it easy to find the perfect firmness with just a few clicks. Plus, the customer service is top notch! If you're looking for an awesome new mattress, Sleep Number is definitely worth considering.

1 year ago

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Linda Parry White Haven, PA

I have been using my sleep number bed for 10 years. It still feels as comfortable as the first day I bought it. We moved since the purchase and I was grateful for the component design which made it easy to take apart and put back together. I don’t readjust the firmness often but it’s nice to be able to do it after a hard day. I have always used a mattress protector on it and yet I can still feel the coolness of the temperature balance material in the mattress. It’s the best bed I’ve ever owned.

1 year ago

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Luke Swierczynski Franklin, MI

When I was shopping for a mattress the sleep number was definitely interesting. The ability to change your number based on your sleep to get the perfect bed was super appealing, but I don't toss and turn much or fluctuate in weight so not much of a point for me. If the technology ever decreases in cost I'd definitely consider it, but given how often you're supposed to get a new bed I don't see the value of the investment. They feel high quality though and are super comfortable.

2 years ago

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Natalie Rousey Riverton, UT

I have LOVED my sleep number bed. I have owned mine for almost 12 years now and I have only needed to replace the top pillow mattress. It was so helpful when I was pregnant and recovering from surgery to be able to adjust the firmness of my side of the bed. All the while not affecting my husbands sleep. I would definitely recommend this bed to anyone!

2 years ago

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Alexandria Lekberg Ellicott City, MD

We used to have one and loved it but changed over to Tempurpedic! It was great while we had it. You should try it in a store first to see if you like it! What I like about it was that I had a different number than my husband and could have it less firm than him. He likes the bed more firm so it works great for him too! Pick your number and save it!

2 years ago Edited March 22, 2022

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Bob Trammell Bakersfield, CA

We have had this mattress for many years and it is still comfortable! It is easily adjustable for firmness so my wife and I are both comfortable. Unlike some mattresses, you can easily roll over the middle to the other side (we have a King) with no "bump" in the middle. It holds the pressure we set it to. The mattress is lightweight and was very easy to put together and install on our existing frame.

2 years ago

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Ronald Lashley, Jr. Auburn, WA

One of the best mattresses I've ever owned and I'm overdue for an upgrade. I noticed an immediate difference in how my body felt in the morning after a night's good sleep on mine. Now being in my 50's and after decades of physically abusing my body exercising and doing obstacle course races, having a bed that contours and supports your body is essential. I'm a fan for life. Also having dual chambers is a must if you are sharing your sleeping space and have different needs

2 years ago

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Ben MN

My sleep number bed is the absolute best thing since sliced bread I set my sleep number and in a matter of mins I am out like a light and sleep the entire night from the 1 st night I got it and still to this day almost 3yrs later I don't think it's even possible to get a better night's sleep than I am now with my sleep number. When it comes time to replace this bed trust and believe me it will be replaced only with another sleep number mattress!

2 years ago

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Frank Herbert Portland, OR

I have two Sleep Number 360 c2 Smart Beds. Without question they are my favorite beds. They can be preset to adjust firmness and they further adjust themselves automatically as I sleep. I can tilt the headboard up or down for additional comfort. There is a light underneath the bed that comes on whenever I get out of bed during the middle of the night. The computer app gives me a sleep score each day based on heartbeat and rate of breathing. They are both so comfortable I would never buy another brand again.

2 years ago

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Kristen Parsons Sandy, UT

I had the BLESSING of sleeping on a sleep number mattress in a hotel I was staying in for business. I spent 5-10 minutes "finding my number" with the instructions that the hotel provided. I have chronic pain in my back finding sleep a tough endeavor. Let me tell you when I say I didn't wake up ONCE that night, or any of the 4 nights I slept on that mattress. Trying to convince my husband to get rid of our new mattress for a sleep number!

2 years ago

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Vicky Gauer Driftwood, TX

I purchased a Sleep Number mattress because of continuing back issues. I had tried medications, injections, and everything else I could to get a good night's rest. Sleep Number was my saving grace! I felt an immediate change in my sleep and sleeping habits. I was completely satisfied with the bed, the service, and the after purchase customer service. I can't recommend them enough! If you thing they are too pricey, I would have to tell you, I spent much more on multiple mattresses that only resulted in sleepless night, pain, and more doctor bills. I'm an extremely satisfied customer.

3 years ago

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Carrie Prince George, VA

I bought a Sleep Number bed. Though they are a little pricey, they are worth it. I call it an investment in myself. I sleep very well every night. Sometimes I need a firm mattress, sometimes I need a soft mattress, and sometimes I need a mattress that is in between and I get all of them with a sleep number and I get a massage on top of all of that.

3 years ago

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Keith Anderson Henderson, NV

My wife and I bought this bed about 3 years ago and really like it my wife has had back problems and needs a really firm mattress to sleep on I like a softer mattress so with her side at like 85 and mine said at 35 or 40 this mattress is really good. We liked it so much we decided to stop buying cheap mattresses for our kids who are only 12 and 14 but we bought these sleep number mattresses for our kids so they can adjust it to how they like and they can have it for them for many many years into their young adult life and take it with them when they move out of the house because these beds have an extremely long warranty with them

3 years ago

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Leeta Orem, UT

We have two Sleep Number beds, a king and a queen. One is a guest bedroom set and I always get compliments from our guests about how great their sleep was! They love the bed! We have had our Sleep Number for many years and have enjoyed every night of its use. VERY COMFORTABLE!! We use different settings for each of us and it makes for a great sleep for our differences!

3 years ago

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Yvonne ,

I absolutely love my sleep number bed. We purchased it in April of 2020. I was having terrible back, neck, hip pain while attempting a good nights sleep on our other mattress. I was always stiff in the morning. Since sleeping on this wonderful mattress all my aches & pains have gone away. It is worth every dollar you spend. The service and ease of set up was amazing! I will always recommend this mattress to anyone that will listen.

3 years ago

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Ashley Pleasant Grove, UT

I love my sleep number bed. I didn't know if I wanted to spend the extra money but the attraction of setting the bed to a number that is right for me was tempting. They have an in home trial of 100 hundred nights to try out your bed. If you aren't satisfied you can call before the 100 days and they will come pick it up. I promise you will not want to part with your new bed! I have never slept better in my life.

5 years ago

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Noriko Johnson Pleasant Grove, UT

We tried them at our friends house and really liked it so we got one for ourselves. It’s been a great bed and love that we can have different setting of firmness for my husband side and mine. When we stay somewhere we always looking forward to come home and sleep on our own bed. I like the sleep IQ app where we can see our sleep records. One thing that I was disappointed about is a worker who helped us told us that our friend who introduced us this bed should get some credit towards future purchases but they never received anything in a mail. So I called the store to talk to him but they didn’t take care of it.

5 years ago

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TyGuy Sandy, UT

These are very expensive, but it's a very well made product. I've had back problems for a few years and it flares up on occasion. I rarely have back problems anymore because of the bed I sleep on. Also, within the first two years, every part of your bed is replaceable for free. The day before my two year bed-iversary, I was able to get a few replacement parts so my bed feels basically brand new!

5 years ago

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Lesa Burgess Pleasant Grove, UT

The sleep number bed is an interesting bed that takes some time getting used to. However, once you get your settings & comfort number it will become a great bed for you. I found that a number of stores in the Salt Lake City area had Sleep Number beds readily available. You will be able to adjust the comfort of your bed from both sides of the mattress. Once you've slept on it a few nights, the bed has the ability to conform to your body which will relieve a ton of back pain. I've been told that this mattress has a longer lifespan than the average mattress, however I have not had it long enough to know that so time will tell!

5 years ago

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Sally Albright Crestwood, KY

The first time I slept in a sleep number was back in grade school. My good girlfriend's grandparents were out of town and we had a slumber party. We slept on their sleep number and I haven't gone back sense. My husband Harry would sleep on a rock if he could, yet I prefer to swim in a cloud of foamy goodness. Thanks to sleep number, we can have it all.

5 years ago

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Diana Owen Aurora, CO

Have had NY bed for 10 + years it's been a very good bed definitely worn out at this point but got my money worth no doughts.

4 months ago

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Dawn Grover

I like the concept of the sleep, number bed, but it felt like an air mattress. I like a firmer mattress than My Husband, but it wasn't worth the feel of the mattress for us to have two different sides of the bed be two different firmness settings.

6 months ago