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Amazon

Name: Amazon
Rating: 4.8

Is This Your Business?

4.8

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51 User Reviews

8.8

Overall Score

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4.8

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51 User Reviews

8.8

Overall Score

Compare

LAST UPDATED: June 1st, 2023

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User Reviews

Star Rating

4.8

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51 Reviews

Review Breakdown

5 grade

80%

4 grade

14%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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star star star star star

Kevin Ortiz

Amazon has been a life changer for us. We were able to find things in such a quick and efficient way. I have ordered memory foam mattresses on two separate occasions without issues. Every single member of my family is addicted to browsing Amazon and being able to find things that improve our quality of life. To our surprise We didn’t expect to find high quality mattresses at affordable prices. Every single time that we have needed customer service, we have been met with professionals that have been able to understand situations, listen, and find effective solutions.

1 week ago Edited May 26, 2023

star star star star star

cindy g Victorville, CA

I have purchased a mattress from Amazon and the customer service was super awesome. The items that they sell if there’s any problems with them they are there to help you and they will help you fix it. Very happy customer.

1 week ago Edited May 24, 2023

star star star star star

Ilspbeth Bruce

Great selection had the first mattress that was sent not decompress to its full 12 inches the associate (Amber) was wonderful went above and beyond to help fix the problem. A mattress that comes in a box is not able to be put back in the box without the proper equipment to do so which i do not have. She was able to still get my money returned without the mattress being returned. The new mattress has been fantastic. Great nights of sleep!!

1 month ago

star star star star star

Idris Akere Twinsburg, OH

Amazon is one of the best secured online retail store. You can easily get a return or refund for your money in case of any defect to the product order. The prompt delivery of ordered product is a plus.

4 weeks ago

star star star star star

Heather H Sanford, FL

Amazon is so convenient, reliable, user friendly, and has superb customer service. I'm able to shop from the comfort of my own home and have items delivered quickly. I'll always be a loyal Amazon customer. Price comparisons are a breeze and the reviews are valuable.

1 month ago

star star star star star

Matthew Ohmann Lake Placid, NY

A very good mattress at a wonderful price. I honestly cannot tell the difference between an Amazon mattress or a higher brand mattress. You get a lot for your money and you will sleep comfortable. I definitely recommend Amazon mattress to anyone looking for a comfortable good quality mattress that will last a long time.

1 month ago

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Rafael Matthew Jamaica Plain, MA

Amazon has made shopping online a breeze. I love being able to easily compare prices, read reviews, and buy the item that's best for me. The website is so user-friendly and makes it easy to find exactly what I'm looking for. I also appreciate how Amazon provides reliable shipping estimates so that I know when my order will arrive. Overall, Amazon is an amazing service!

2 months ago

star star star star star

Mellissa Clark Palm Bay, FL

Was very surprised that it came in a box delivered to my door. I got a good 2 years out of them but did need to replace because springs gave out. Quick delivery and no overall issues.

1 month ago

star star star star star

Honest consumer Concord, NC

Love Amazon and the convenience of ordering through them! Have been an Amazon Prime member for many years and the free Prime shipping is awesome! I order through them as much as I can and recently purchased a mattress. It arrived quickly and packaged very well! They have a great selection of mattresses. We are searching for the bedframe to go with it now.

3 months ago Edited February 27, 2023

star star star star star

katt sommers Martinsville, IN

Bought 3 mattress from Amazon and they are wonderful I have a prime account and it is so worth it

2 days ago

star star star star star

Ricardo Ortiz Fredericksburg, VA

I use Amazon for everything and yes, to buy mattress. They have the best prices and service in the world. Excellent customer service, fast and well help in everything you need.

2 months ago Edited March 27, 2023

star star star star star

Amy Baker Richmond Hill, GA

Recently ordered an Amazon mattress. Super comfy. Quick delivery. Great product.

1 week ago

star star star star star

Carly Pryer Garland, TX

I enjoy the convenience and array of items I can acquire from Amazon. I especially like the fast delivery service they provide to their customers.

1 month ago Edited April 7, 2023

star star star star star

Todd Vallin Tampa, FL

The best company I have ever dealt with, back customer in every instance I have had with them and their vendors, easy to order and delivery is awesome.

2 months ago

star star star star star

jennifer thompson Prospect Park, PA

I have purchased several mattresses from Amazon and couldn’t be happier with each and everyone that I received every mattress comes nicely rolled up in an airtight plastic and a box making it easy for me to locate it into the room it needs to be in. I will continue to get mattress from Amazon

4 months ago

star star star star star

Eunice Han Los Angeles, CA

Best customer service (you can even text with them on the phone live chat), best return policies, and fastest shipping. Can’t complain

2 months ago

star star star star star

Sheila Burns Dickson, TN

I searched Amazon for a mattress for my daughter. They had a large selection with very reasonable prices. The shipping speed is always fast!

2 months ago

star star star star star

C. McDaniel Atlanta, GA

Awesome deals !!! My go to for pretty much anything I'm looking for ! The mattresses I've looked at are really nice, and cheaper than just about anywhere else I've found

3 months ago

star star star star star

FriscoTXHomeowner Frisco, TX

Amazon is the best. All these items, quality reviews, and easy to return things when they don't work out. Not sure what else I can say, it's the best.

3 months ago

star star star star star

Jeremiah Harrison Charlotte, NC

Great service and pricing reliability and service

1 week ago

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Christina Lockett Frederick, MD

Amazon company had everything I could wish for on their website. They had dog toys,bamboo makeup brushes, multi colored wine glasses, and mini fridge for me to store my cold makeup products in it. I also love their amazing deal with anything over $25 dollars is free shipping. I also love when they tell you what date your package is supposed to arrive. The shippers are careful with all the packages I have ordered which I appreciate since some of my items are fragile. When I ordered a twin size mattress for my daughter it was packaged to my house with care and wasn't just thrown on the ground like trash. When we unboxed the mattress it was soft when I first felt it and it was covered in plastic covering which I like so no stains gets on the mattress before I get it. I also bought a bed frame for the new bed for my daughter and it came with directions which I also like because most places assume you know how to put a bed frame up so they don't give you instructions.

2 years ago Edited September 14, 2021

star star star star star

M T Buffalo Grove, IL

I really like using amazon for all of my last minute purchases. My mattress came in very quickly and nicely packaged- like the team really cares for their customers.

4 months ago Edited January 3, 2023

star star star star star

Yaminah Williams West Chester, PA

I love Amazon and Use it almost every day. I buy everything from clothes to hair accessories to sneakers. They are a one stop shop! I even got a mattress from there.

5 months ago Edited December 16, 2022

star star star star star

Tamera Taylor-moore

I love their timely updates and easy return policies

2 weeks ago

star star star star star

TIMES & SIGNS Salem, OH

Amazon mattresses was the best I ever had, and their services are grand.

1 month ago

star star star star star

Tharessa Langley Philadelphia, PA

I ordered a bed in the box from Amazon a few years back, it was an Oliver Stone pillow top king size mattress in a box It came rolled up like a rug all I had to do was cut away the plastic that was keeping it folded and let it compress for 4 hrs and it becomes a king size mattress It is sooo comfortable the best decision I ever made Amazon made it so easy for me that I end up getting a full size on for my 13 yr old granddaughter for Christmas boy was she happy

1 year ago

star star star star star

Victoria Phillips Dallas, TX

Amazon is my go to for nearly everything. Anytime I need something for the house Amazon is my first pick. I've purchased a memory foam mattress from them, which was a great value. The memory foam mattress I purchased was thick enough for comfort yet light enough for maneuverability. I've had the mattress for about a year now and it's still in great shape.

1 year ago Edited January 14, 2022

star star star star star

Eric San Diego, CA

I bought a mattress off of Amazon after I had to abruptly escape a toxic relationship with a person that I was living with. I found a new place online and moved in, shortly after I got my new mattress and all was well. Thanks Amazon. The mattress I purchased from Amazon held up for a couple of years before I upgraded to a larger bed. The mattress was still going strong but I had to ditch it for something bigger

4 years ago

star star star star star

Cheryl Stone Phoenix, AZ

I purchased a pack of 2 twin mattress. They are actually quite comfortable and has a padded pillow top! Best value for the money!

4 months ago Edited January 13, 2023

star star star star star

Michelle Crane Phoenix, AZ

One of my favorite things that I have bought from Amazon was a twin mattress for my son's bunk bed. The mattress was very inexpensive and came wrapped up so that it could be shipped. It has lasted several years and is still very comfortable. Would highly recommend, quick and fast shipping!

1 year ago

star star star star star

Bradley Baer Philadelphia, PA

We have two Amazon mattresses. In both cases we needed something quickly but are still pleased with them years later. They arrived in efficient packaging and were ready to use by the evening. Our guests often compliment us on the quality and firmness.

1 year ago

star star star star star

Cole Haight South Jordan, UT

They have a great shipping time. It came within one day and the quality was great. The website was easy to navigate and I overall thought that Amazon did a great job.

1 year ago

star star star star star

Louis DeMatteo Columbus, OH

Great company very good product for the money

3 months ago

star star star star star

Keith Rebello

Got a great product! loved the options. Still using them today after years.

5 months ago

star star star star star

Sambhav Jain Pleasanton, CA

I purchased 2 mattress from Amazon.com, the service is good, Both the time mattresses arrived on time and were deliverd to my doorstep on 1st floor.

1 year ago

star star star star star

Bea ThaTruth San Antonio, TX

Amazon never let's you down. They are fast and easy.

5 months ago

star star star star star

Terri Hill-Turner Dallas, TX

I found the most comfortable mattress at a great price. 4 years and counting, and is Still the best rest of my life.

4 weeks ago

star star star star star

Dellise Lauderdale Louisville, KY

Have been a customer and have worked for this company great people and great product never been treated bad.

4 months ago

star star star star star

Jeffrey W Bryson Columbus, OH

Amazon is always a great place to purchase a mattress topper it was very comfortable and I slept well

4 months ago

star star star star star

Patricia Bodner Buffalo, NY

Very affordable items! Fast service and great customer service!

4 weeks ago

star star star star star

Jessica Babb Collegeville, PA

Was shipped quickly, easy to set up, and my son loves his mattress.

1 year ago

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