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SoFi

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6.1

Overall Score

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Jeremy Crossville, TN

Great customer service, good rates, all around great experience. They may not have same day turnaround on a loan, but the wait is worth the experience!

7 years ago

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Robert Buster

There is no time or effort wasted here. These folks want to make your life easier and they do indeed do so. A completely perfect and professional experience.

7 years ago

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Stephen Arlington, VA

Simple process for applying, and the loan was funded before I knew it (within days). SoFi is a great company, love the product! Definitely recommend them.

7 years ago

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JOHN BECKELHYMER

Excellent rate on my non-conforming mortgage. It would have been more expensive to get this loan anywhere else. Minus one point because It took longer than it needed to. I have already recommended SoFi to several freinds.

7 years ago

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Kynesia P. Fort Worth, TX

The application process was super easy! I uploaded my requested application documents and received a response the same day. I highly recommend SoFi for any personal loan needs.

2 years ago Edited September 12, 2022

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Lori Salt Lake City, UT

A little while ago we got a personal loan through SoFi to cover some unexpected medical bills. We were able to get approved very quickly and had the money what seemed like the next day. The only negative was the interest rate. I would use them again though if we found ourselves in a bind.

5 years ago

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Brandie Rudy West Jordan, UT

SoFi is a great company with resources to help consolidate debt in many different situations. It was easy to apply the website is easy to navigate and quite user friendly. There are many options and repayment is simple.

5 years ago

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Mason Potomac, MD

Competitive rates and exceptional service. Well-trained staff members available to answer questions and guide you through the process.

6 years ago

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Kim Olsen Long Beach, CA

SoFi has great customer service! They are very communicative throughout the process and approval and funding was very quick. Highly recommend!

7 years ago

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Sharon Presque Isle, ME

Very good customer service - thorough but not cumbersome process - friendly actual people to speak with. Highly recommend

7 years ago

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Steven

Above and beyond customer service. Never on hold for more than a minute or so. Friendly and exceptionally competent personnel. Great hours of availability.

8 years ago

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Kristin Melrose, MA

Recently saw an advertisement for this company and decided to check it out as I needed a small personal loan. I am very new into using this company/service but so far so good. I am happy with my APR and repayment schedule and the customer service has been great so far

1 year ago

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Ryan Vett McKees Rocks, PA

Lots of access to financial info and easy loan process. Great interest rates. I’m able to get all this and invest and get updates on those investments.

1 year ago

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Linda K Medlock Spring City, TN

I was very disappointed,,would not advice anyone to chose the bank. I am speaking the truth,,,no matter how much money you put in the account hundreds or thousands,,the would accuse the money been stolen or some sort,, I Will tell you from experience it happened to me,,,I will say very crooked bank

1 year ago

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Kurt Lucas Washington, DC

I got a loan with SoFi. It was simple and easy to do. Customer service was good as well. Not I'm stress free after getting my loan with Sofi.

3 years ago

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Lisa C. Gray, GA

The overall application and approval process is customer friendly and quick. It’s really easy. Thanks SoFi!!!

6 years ago Edited September 14, 2021

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Amy Springfield, PA

They are always available and the rates are the best I've found. Trying their new wealth product to.

6 years ago

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Karen

Very pleased with quick response and customer service. Would not hesitate to utilize SOFI again if needed.

7 years ago

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joe Caldwell Omaha, NE

As advertised- best experience we have had getting a loan. No surprises no hidden fees. Highly recommended

7 years ago

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Kim

Great assistance whenever I call, never have to wait like with other companies. They do what they say!!

7 years ago

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Cynthia Carman American Fork, UT

SoFi was extremely helpful when I needed to refinance my student loans. They allowed me to see the light at the end of the tunnel when it came to student debt.

5 years ago

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Joy Henry Pleasant Grove, UT

This company does a great job of advertising. I think I get mail from them every week but I don't open it or even read what this company does.

6 years ago

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Stanley Ryng

These people STOLE my investments, saving and checking without reason. They refuse me access to my own money for 30+ days without an explanation. They are the worst choice you could make in terms of banking.

1 year ago

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Carlos Holland, MI

Great costumer service that answered all my questions and concerns before signing anything.

7 years ago

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Tim Collins Olympia, WA

The process could not have been easier, and the customer service has been great.

7 years ago

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Jesse Prince Tulsa, OK

I setup everything online it was very fast and easy. Only been a customer for 3 months, SoFi has been great so far.

2 years ago Edited November 3, 2022

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Sheila Stone Franklin, NC

I was able to apply, and get approved over the phone. The interest rates were very high. They have sent me emails with financial information since, that were helpful.

2 years ago

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Warren Grover San Francisco, CA

I used them one time and it was a good experience. They provided what they said they would in a professional manner.

2 years ago

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Chad Carman American Fork, UT

There hasn't been much interaction with us and SoFi, but they have always made it simple for us to pay our loans because of it.

5 years ago

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Haidyn Houtz South Jordan, UT

I didn’t have a good experience getting a loan from here. The rates werent good and they weren’t all that helpful either in finding me the best fit. I wouldn’t recommend getting a loan here.

6 years ago Edited September 14, 2021

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Pedro Vasquez Holdings LLC Bloomfield, CT

My loan was paid to me quick and easy and I haven’t looked back. Recommend!

2 years ago

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Troy Rogers Washington, DC

SOFI was great. I had cash in my account in less than 3 weeks.

6 years ago

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Kristin Glen Carbon, IL

SoFi is amazing! Very easy to apply easy payment plan! Highly recommend

6 years ago

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Anthony Columbus, OH

The application process was thorough but easy at the same time.

6 years ago

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Michelle Bremerton, WA

Best customer service of any company I've dealt with in a very long time.

7 years ago

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CAIN TURNER Cincinnati, OH

Amazing customer service, they're on top of everything and very timely!

7 years ago

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Joe Berg Vero Beach, FL

It's been 3 weeks and I am still waiting for my funds. I started the whole process 2 months ago so it is a very slow process.

8 years ago

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Candace Birmingham, AL

I have a personal loan from SoFI and they have been great to work with. I highly recommend them!

8 years ago

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S Suguturaga Orem, UT

Great product, very easy to use and provides the needed information for what works best for you financial situation.

5 years ago

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Pete Rochester, NY

Extremely easy to apply & very kind service

5 years ago

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Jason Anderson Midlothian, VA

The whole process was fast and painless!

6 years ago

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ARTHUR BEST Kirkland, WA

Easy process Great customer service Quick results

6 years ago

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PrinceM Richmond, VA

Excellent service. Loan approved within 24 hrs.

7 years ago

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Kevin Chambers Baltimore, MD

It was. Easy. Everyone was friendly and helpfol

8 years ago

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Courtney Jones

Not a direct lender just sent my info all around and I got phone calls and emails for months

6 years ago

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Deanna Hurd

Wonderful company. Easy to work with. -A

2 years ago

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Brittany Norfolk, VA

Great payback terms no hidden fees would recommend

2 years ago