Name: SoFi
Rating: 4.6

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Gregory Antonowich Garfield, NJ

I needed to get a personal loan and found SoFi's rate most agreeable. Their loan process from approval to funding was smooth and they kept me notified each step of the way. Their representative as clear and concise. There were no surprises and they make the whole loan process very agreeable.

9 years ago

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Beau Denver, CO

Incredibly easy to apply and navigate the website. The entire process is clear and easy to follow. I qualified for student loan refinance rates well below what was being offered through my current lender. Customer service folks were amazingly friendly and informative....I'll be a life long customer!

9 years ago

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John Starling Minneapolis, MN

SoFi is great! their application process is super simple. Customer service is quick to respond and walks you through the additional paperwork and gets back to you within minutes of inquiry. Multiple options for different types of financing and their APR is about half of the normal creditors.

9 years ago

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Pete S Tallahassee, FL

Sofi community is very different from any other lender I have ever dealt with. They are just different. Friendly and easy to work with. Fast processing and support staff that want to work with you to meet your financial needs. Simply amazing.

9 years ago

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J Staub Westbury, NY

switched all my school loans from Navient to SoFi.... BEST CHOICE I EVER MADE. Customer service is amazing, they are actually helpful and want you to be in a good position to repay instead of constantly working against you like Navient does.

9 years ago

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luis galan Miami, FL

sofi is the best because: -low interest -you can have more than one loan -up 7 years -up to 100,000 -they let you pay yourself your other creditors(direct deposit) -fast -no origination fee -excellent customer service -I owed 17,000 to Sofi, then I call I want 32,000 more, then they say "approved" wao!!!!!! -I love sofi

9 years ago

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Allison Elmer Westfield, IN

SoFi made refinancing my student loans SO easy! It's a breath of fresh air after dealing with Navient. The entire process was fast, simple, and easy to understand- they even had someone (an actual human!) call and follow up to see how things were going. There was a lot of communication about what was going on during the approval and transfer process, which was appreciated. I did quite a bit of research before choosing SoFi, and I think there are other companies that can offer similar services, but the customer experience and rates couldn't be beat.

9 years ago

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Craig Henry Newark, OH

Brick and mortar bank loan processes are daunting and intimidating, too much red tape and you feel inferior. This process took only 5 working days (application Monday, to disbursement Friday morning), great customer service. If your credit is outstanding and/or good, I highly recommend SoFi. The interest rate is hard to beat.

9 years ago

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Larry Douglass Palmdale, CA

My experience with SoFi was very positive. The loan process was easy and I received approval in two days. I was approved for a larger loan than I thought I would be, and although the interest rate was higher than I had hoped for it was still a reasonable rate for an unsecured personal loan. The only thing that stopped me from giving a 10 was that it took longer than 30 days to have the funds placed in my account. I would definitely use SoFi again, and I would recommend the company to others.

9 years ago

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Thomas Manteca, CA

Excellent process that was very professional, safe (for both the borrower and lender); the customer service was also precise, responsive, and friendly. Overall, a great company to borrow from. The only downside is that they have strict criteria to be eligible for loans.

9 years ago

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Michael Anderson Carlsbad, NM

Loan limits, interest rate and repayment terms are great for an Unsecured loan. It took two weeks for the approval, which is a bit long in my opinion since I uploaded all of the required docs within 24 hours. My only disappointment is the delay in funding, up to 30 days after the loan is approved. I did an online chat after a week to get a better estimated time of funding but the CSR couldn't provide that. My guess is that they have to wait for commitments from investors since they don't fund the loans with their own capital.

9 years ago

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Hal Morgan Silver Spring, MD

I'm still waiting for my personal loan to be funded. Once everything is complete, a notification pops up that says it will take up to 30 days to receive the loan. Very happy with the experience overall except having to wait so long. If you're considering SoFi, PLAN AHEAD. I would suggest applying two months prior to needing the funds. One month to get approved and all that, and another month to get money in the bank.

10 years ago

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Ellen Hacienda Heights, CA

This was an excellent loan for a reasonable interest rate with a payment I can afford. Signing up for direct funds transfer is a great feature, saving an additional quarter percent. I was able to restructure my credit card debt and pave a way that will have me debt-free by retirement (coming up in a few years). Customer service was friendly and responsive, and gave accurate and reassuring information.

10 years ago

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Harry Thomas San Francisco, CA

Great company. I had already refinanced by student loans with SoFi but also added a personal loan. Everything very online and very easy and completed from start to finish in 5 days with the money in my account. Very efficient and amazing process.

10 years ago

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jeff molitor Chicago, IL

SoFi does a ton of marketing so it's easy to see why I researched them initially but when i did so I found a very valuable loan partner. Their quick-funded loan for my pay-off of personal credit card debt was easy to apply for and efficiently executed. SoFi has an easy-to-use app and web dashboard to help make payments and understand my balance and payoff amount. Their customer service is also top notch and very helpful. I would definitely use them again.

3 years ago

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Christina Sutu-Wallar Fresno, CA

After doing some research online, I reached out to SoFi to learn more about their personal loan. I was able to do it online without speaking to anybody, even on my phone. It was easy for me to see what my interest rate would be, what my pay back amount each month with the, dependent upon the length of my personal loan. I ended up going with them and have really enjoyed it. I use them to consolidate my credit card deck, and their app is very helpful as well.

3 years ago

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Jennifer Ogden, UT

SoFi was awesome when I found myself in a bind. The interest rate on the loan was much lower than other lenders I was looking into. The application process was very easy and the money was transferred to my account much faster than I had thought it would be. I would recommend them to anyone finding themselves in the same situation I was, short on money.

7 years ago

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Michelle Thomas Anaheim, CA

They were not really out to help my son with clearing up debt so he could purchase a home. It was is difficult to pay off debt when they only offer 1/3 of what is needed. I had a personal loan with SoFi years ago and I had a decent experience. Which was why I referred my son to them. It didn't work out as nice for him.

2 years ago

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Mike Power Atlanta, GA

When I was looking into companies to give me a loan so if I had the best rates the most Fair interest rate and we're willing to give me the most money out of anyone. The whole process was easy and straightforward

5 years ago

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Matt Fl Cocoa, FL

Quick, easy loan process and competitive rate. The customer service throughout the process has been fantastic! Immediately answered my calls and provided solid info. Much easier to navigate than any other loan.

7 years ago

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Peter Fadden Riverview, FL

I - literally - applied for a $40k personal loan on Sunday evening (on my iPad), and the money was in my bank account on Tuesday morning. This was an AMAZING experience for me, and it could NOT have been easier!!

8 years ago

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Julie Wrightsville, PA

I was very happy with the whole online loan process. It was very quick and easy. Also, the customer service was wonderful as well. They were very knowledgeable and willing to help answer all of the questions that I had.

8 years ago

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Aaron L Seattle, WA

They have been great with my personal loan, funding the amount needed, with a great rate and even helping when I ended up being late on payments. They have bent over backwards to help whenever I need it - AWESOME!

8 years ago Edited September 14, 2021

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Mahesh Manchester, CT

SOFI processed my Personal loan very quickly. Also the Rate Of Interest is nominal. It's one of the very few companies that approve loan for H1B Visa holders. I would defenitely recommend SOFI to my friends and family.

8 years ago

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Sharon Oneonta, NY

I found out about SoFi from a professional group on Social media. The application process to refinance my student loans was very easy and it saved me 2% points which will add up to a nice savings over the life of the loan.

8 years ago

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Chris Kimberly, ID

Sofi was very fast in approving my loan. They would text me if they needed information which also helped speed up the process. They had the lowest rate I could find, so it will save me money!

8 years ago

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Fernando Morales TX

Customer service means a lot to me ,people on the phone where great . Loan was fast enough for me ,about 5 days total . So awesome not walking into my bank to apply for loan . I did everything over phone while at my job.

8 years ago

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Abdi Nasehi SC

I have been very pleased with the loan that I took with Sofi. I am now inquiring into their mortgage loans. I have not joined the Sofi community yet, but if it is as good as the loan, I will do so.

8 years ago

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Sh

Very professional, customer service driven organization. My process went very smoothly. Anytime I called I received the help and assistance I needed. I would highly recommend SoFi!

8 years ago

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LINDEL ROSADO

GREAT CUSTOMER SERVICE, THE WHOLE LOAN PROCESS WAS GREAT AND FAST, VERY SIMPLE AND PROFESSIONAL. THIS WAS THE BEST LOAN PROCESS I EVER HAVE. VERY GOOD INTEREST RATE. I HIGHLY RECOMMEND SOFI.

9 years ago

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Dan OH

Very easy application, quick approval and awesome rate. I was refinancing a small student loan to get away from Navient and it was a great decision. The customer support is better than almost anyone else I have dealt with.

9 years ago

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Carolyn Burns Bothell, WA

There were a few bumps in the process. It took longer than I expected to get approved for my loan. The loan process was slowed down by the sending and delivery of the documents required. The documents kept being kicked back to me as not legible or because SOFI wasn't receiving legible copies of the documents sent. Eventually, the legible delivery of the documents was solved by my faxing the rest of the necessary documents to SOFI. Customer Service Reps were very helpful in answering questions and checking up on documents sent. My loan was delayed in being funded. My first loan payment occured 15 days after the loan was fully funded instead of a full 30 days. I had to wait several days until the funds were deposited into my account before I could have assess to the loan funds. I am pleased that I was able to obtain this loan. The amount of the loan I qualified for was better than I could have gotten elsewhere. For the most part, the terms of the loan is acceptable.

9 years ago

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James Aquino Tacoma, WA

Pricing is very competitive relative to peers. You can accelerate the approval timeline by actually calling in and speaking with a Rep. The only surprise was that it took almost two weeks to 'fund' the loan once it was fully approved. Overall a good experience.

9 years ago

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Susan Terhune Lawrenceville, GA

Love Sofi. For so long I wanted to get an unsecured loan to consolidate my credit card debt at a lower interest rate. I was finally able to do it through Sofi. The documents were correct. There are no additional fees or prepayment penalties. They are great to work with.

10 years ago

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Dr. RD Houston, TX

I have had many loans from SoFi. If you have great credit then loan processing is easy. I am not sure if they value return customers, as a return customer I have been rejected at times and approved on others. Best aspect is no fees.

3 years ago

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Michelle Crane Phoenix, AZ

I love that sofi does not have any origination, prepayment or late fees. This allows complete flexibility with the borrower to pay off the debt slower or quicker without any penalties. I also like the ability to quickly get an interest rate quote right off of their website

3 years ago

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Cam Hall Richmond, VA

SoFi is one of the most accessible financial services accounts you can have - they make it super easy to get setup and open accounts across their offerings. Their personal loan is no different - once they have your credit (from your bank account, investing, student loans, etc.) it's a matter of re-verifying your income, confirming your credit, and then figuring out the amount. Getting approved was super quick, getting it disbursed is easy if you have other accounts with them, and paying back is just moving money around from their accounts.

3 years ago

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Beth Farmer Pleasant Grove, UT

We refinanced with SoFi. They took care of all of the transferring over. There were zero fees involved and they got us from a 6.8% interest fee to a 4.2% interest fee! They were extremely easy to work with and saved us tons of money!! We love SoFi

6 years ago

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Scott Fairfax, VA

Refinanced super easy, saved a lot of money. Got a referral bonus when I got a friend to refinance through them. They also sent some really soft shirts. Didn't have any tricky issues (e.g., I was able to make payments and didn't have any payments not post) so I can't speak to that.

7 years ago

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Blake Olson Gilbert, AZ

We acquired a personal loan about 3 years ago through SoFi. The process was very easy and quick. It was all done on line and the entire process only took a couple of days. Repayment was straight forward and we completed the pay off a couple of months ago. We never actually spoke to anyone during the entire time. I would highly recommend SoFi.

7 years ago

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Natasha Hendrix

Worst service! Continue to not allow access to pay check of only $1008. We have spoken with 6 different Sofi employees, 2 being Acct Mgrs over a week ago in regard to a pay check my daughter deposited. We've been told 6 different things ranging from deposit will be rejected because she can only deposit $500 a day. We took the pay check & she opened an acct else where. Mean while Sofi processed half of her deposit, $500 of $1008. Over a week later & still no access to funds & Sofi can't figure out how to complete the deposit of her check. Last Acct Mgr now says a ticket to the bank office should have been submitted. ETA now 1-2 weeks IF they "aren't swamped" with cases. Swamped means a lot of issues, careful with your money. Date of experience: April 13, 2024

2 years ago

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Florida Pensacola, FL

Please don’t fall victim of this company. They said I was pre approved. I have a credit score over 800, no debt and I’m employeed. I also have an excellent history with this company as well as an excellent beacon score. AFTER being pre approved they pulled my credit, which wasn’t a problem because I have excellent credit, right? WRONG. They wanted proof of employment , proof of income, an offer letter stating when I was hired from my employer and more. The offer letter had to include how much my pay was per week, per year and stating that it was permanent employment etc …. Then they asked for the same info to be sent directly from my employer’s email address. We both provided everything they asked for. After two weeks of my employer and myself sending them the same info multiple times I told them to quit wasting my time. They kept asking for the same info over and over. I kept getting emails that said: We need more info. The pre approval is a joke! Don’t waste your time. I’m not sure what has changed with this company but if a credit score over 800 with no debt, with permanent employment and an excellent beacon score as well as great history with the company and a pre approval can’t get you a loan , then I would like to know who they actually approve?? They have definitely lost a customer here. Super irritated that my credit dropped 15 points from their hard pull inquiry that was for nothing! False advertising for sure! You’re NOT pre approved.

3 years ago

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webonlinestrade Sumter, SC

Sofi Money Locked - No support assistance AT ALL My Sofi Money (Checking account) was blocked over a month ago with a balance of almost $10,000, without any explanation. The Live Chat support becomes unavailable while the account is locked, NO email support nor ticket support is available AT ALL, and they will ONLY get a phone call, but SURPRISE, the matter cannot be handled by their support, but by a so called Security Team that doesn't want to talk to the customers in any way. NO live chat, NO email, NO ticketing and NO phone support for their Ghostly security team. The Security team ONLY accepts voicemail. That's what I've been told. Sure, I called several times and left voicemails, but nothing happened.

3 years ago

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Noa Ranoa Vista, CA

I didn't go with SoFi but my experience with them was great. Very fair and honest company. The fees are minimal and the fine print is spelled out clearly.

4 years ago

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AV Las Vegas, NV

I had quite the awful experience with this lender and I would encourage physicians and independent contractors to steer clear. As an attending physician I get paid several different ways but primarily my income is through a 1099 as an independent contractor. I recently purchased a new house and decided to refinance my student loans at the same time, since I would have all my up-to-date financial paperwork at my fingertips anyways. Unfortunately, after starting the application process my rate was significantly increased because my income could not be “verified.” SoFi clearly thinks I can repay the loan, since they still offered me one, I just do not qualify for normal rates. This is despite producing two years worth of tax returns (2019 and 2020) supporting my income and a signed letter from our office manager with my stated guaranteed income. After going back and forth with customer service for 13 days I was finally put in contact with an account specialist. They informed me that the only way I would qualify for their initial offer was if I could produce two years worth of End Of Year paystubs (the W2 was not sufficient). So, if you are a physician/independent contractor you will not qualify for their advertised rates unless you can also produce End Of Year paystubs, even if you have over 2 years worth of tax returns confirming you income. If you don’t happen to have End Of Year paystubs do not even bother checking your rate, it won’t be honored anyways. The real salt in the wound was being approved for the mortgage (which is twice the amount of the student loan I am refinancing) with the same documentation and half the hassle. If you have ever purchased a house, think back on your mortgage application. Remember the frustration and headache? Now double it and you have an idea of what dealing with SoFi has been like. If you are a physician/independent I would strongly recommend looking elsewhere. I know that is what I will be telling the medical students and residents that rotate through my clerkship when they ask about student loan refinancing.

5 years ago

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Judy Feldmeier Houston, TX

Great rates very competitive and they try to be much more than just a bank. They offer virtual cooking classes. They try to make it a fun place to bank with.

5 years ago

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David Farmer Holland, MI

I was sent a "pre-qualified" email, so I decided to apply and consolidate a few credit cards to get better control. I sent in everything they asked for in the application, but in addition, sent in a record of ALL of my bank deposits for the last two years to show them just how much money I put into my account each month. Anything to prove low risk. My credit score is very good. I have never in my life missed a payment or been late. I also explained that I have had a lot of medical bills the past few years due to severe cancer my wife has, and yet with all of those additional bills, I STILL DO NOT miss payments and I make enough money, shown by my monthly deposits and income. DENIED. I asked for an appeal to someone to actually "meet me by phone and speak with me" and was told it had already been reviewed and was declined. Personal care? Uh huh...right. You can assess looking at paperwork, or, you can do that AND speak to the person requesting a loan. You know, like the good ol' days when personal banking was actually...personal? So I risked a hard pull on my credit because they said I was pre-qualified, and even with more than enough proof I am little to no risk...declined. Be very choosy who you go to.

7 years ago

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Craig Gibbons Garland, TX

Extremely fast process considering the amount of my loan. Good APR and length of time on loan. Zero loan fees. Process was all done online. Definetly reccomend.

8 years ago

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Wendy Ganza Littleton, CO

SoFi is an excellent company to work with! I used them to consolidate credit card debt and they have been incredibly easy to work with. I highly recommend them!

8 years ago

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Stephanie Diaz Hialeah, FL

I am very happy with Sofi, they were very helpful and made the process easy and quick for me. I would definitely reccomend this company, one of the best experiences ever.

8 years ago