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Level Up Funding

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7.1

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 24th, 2025

Level Up Funding has been providing customers with small personal loans for over 20 years. The requirements to obtain a loan are limited making the Level Up Funding products easily accessible for almost anyone.

Level Up Funding is a sovereign enterprise and is owned by the Crow Creek Sioux Tribe. The loan products available through Level Up Funding are provided by a sovereign government. Proceeds of the Level Up Funding product go directly towards building up business fund governmental services for Tribe Citizens.

The loan options provided through Level Up Funding are designed to help people with smaller financial strains and are expected to be paid back relatively quickly. 

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The Good

  • Minimum Requirements
  • Same-Day Lending
  • No Penalty For Early Payback

Minimum Requirements

The requirements to obtain a personal loan through Level Up funding are relatively easy to comply with. For instance, most personal loan providers will require at least some sort of baseline credit score. That is not the case with Level Up Funding. The company will work with almost anyone regardless of their credit score.

Typically, personal loan lenders offer minimum loans with those amounts ranging from $1,000 to several thousand dollars. That is also not the case with Level Up Funding, which will provide personal loans of $100 to anyone who meets the requirements.

The only substantial requirements are a Level Up Funding client must be 18 years old, provide some proof of being able to pay the loan back, and reside in one of the states serviced by the firm.

Same-Day Lending

In some cases, same day lending is available through Level Up Funding. To obtain same-day lending, loans must be pre-approved and the request must be submitted on a business day. An eSignature of the loan agreement in addition to the completion of the confirmation call has to be done by 11:45 a.m. EST.

Lastly, the customer has to use ACH as their payment method. Not all lending companies can provide same-day lending to their customers which sets Level Up Lending apart from the rest of the industry. 

No Penalty for Early Payback

Typically when a loan is agreed upon, a term length is also agreed upon. This means that the client agrees to pay back the loan over a duration of time. Some personal loan companies do not allow for early payback of the loan or will charge a fee for early payback.

With Level Up Funding, a customer can pay back their personal loan in full as soon as they would like, even if it is on the first charged payment. 

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The Bad

  • Legal Limitations
  • Only Offer Small Personal Loans
  • Short Loan Terms

Legal Limitations

While not necessarily a negative point, it is important to note that Level Up Funding is not held responsible under the same federal laws and regulations of other personal lending providers.

As a federally recognized sovereign enterprise, disputes with Level Up Funding are regulated under Tribal Law. That means if a client has an issue or wants to take legal action, traditional means of doing so in a federal or state court is not possible. A client may try to do so under Tribal law if they wish but the issue will be handled by Tribal dispute resolution. Other personal loan providers within the industry are held liable under state and federal law.

Only Offers Small Personal Loans

The maximum amount that can be offered to Level Up Lending customers is $3,000. While this amount can help people with fast approaching bills or provide assistance to those who need money for general living expenses, a client would not be able to get a loan amount approved for any more than that. To put that in perspective, many personal loan companies offer a maximum loan amount of $50,000–$100,000.

Short Loan Terms

Since Level Up only offers relatively small personal loans, they also require a relatively quick payback time. Level Up loan terms are nine months, meaning customers must pay back their loan in full within nine months of obtaining the funds. The personal loan industry as a whole typically requires payback of a loan within 36–60 months of approval giving clients more time to pay back their loan.

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The Bottom Line

Level Up Funding takes a bit of a different approach to personal loans. The products are not designed to help people with large financial strain or those in need of thousands and thousands of dollars.

Instead, the Level Up Funding product is designed to provide quick small cash options to help clients with immediate bills or needs such as paying rent or medical bills in a pinch.

As a result, Level Up Funding is not for anyone looking for loans in excess of $3,000. Those in need of any loan amount exceeding the Level Up Funding maximum will need to look elsewhere for their personal loan needs. 

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Star Rating

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3.9

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59 Reviews

Review Breakdown

5 grade

63%

4 grade

12%

3 grade

7%

2 grade

2%

1 grade

17%

Sentiment Criteria

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Quality

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Service

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Review Source

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Julie DeGutis

The application process was super easy, got funds right away and I appreciate the text message reminders of when my next repayment amount will be due. Finally, I like how I have options of how I get to repay the loan.

1 month ago

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Reply from Level Up Funding

Hi Julie,

Thank you for feedback! We’re glad to hear the application process was easy and that our reminders and repayment options have been helpful. We appreciate your feedback and are happy to have been able to assist you.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Oct. 16th, 2025

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Verified Customer

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Denise

I don't like being lied to. I paid off one loan that was 2975 and the when I reapplied I could only get 1975. No one could explain why the lesser amount, and it couldn't be because of my income because that hasn't gone down, just up.

4 months ago

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Reply from Level Up Funding

Hi Denise,

Thank you for your feedback. We understand how important it is to receive clear and accurate information, and we’re sorry to hear that your experience did not meet your expectations.

Providing exceptional customer service is our top priority, and we’d appreciate the opportunity to learn more about your concerns. To ensure your privacy, we cannot discuss personal installment loans account details here, but we would like to learn more about your experience to properly escalate your concerns.

Please email us directly at custadvocate@levelupfunding.com or call us at 833-715-1811. Monday through Friday, 8 AM to 8 PM EST.

We look forward to assisting you further.

Jul. 23rd, 2025

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Thomas

Everything was great, except for what you charge. I could have gotten a better rate from a Mobster in the '90s. Hopefully, I'll be able to pay it off in a couple of weeks; otherwise, it'll be a robbery.

5 months ago

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Reply from Level Up Funding

Hi Thomas,

Thank you for your feedback! We're glad to hear that your overall experience was a positive one. Keep in mind we provide alternative payment options that helps to reduce the overall cost of our personal installment loans.

You also have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Jun. 18th, 2025

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Verified Customer

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Sheila

The service that you all gave me was excellent. I would like to know a person wanted their payment reduced because of hardship that would be great for lowing the payments. When I pay this Loan off I expect to renew it again. I'm so proud of being a emerald customer thank you.

10 months ago

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Reply from Level Up Funding

Hi Sheila,

Thank you for your kind words! We’re delighted to hear that you had a great experience with our service. Providing the best possible experience for our customers is our top priority, and we truly appreciate your feedback.

We provide alternative payment options that may help to reduce the overall cost of the loan. You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term

Additionally, Level Up Funding offers a Rewards Program that provides valuable benefits, including increased loan amounts and reduced fees, to enhance your experience with us.

If you have any further questions or concerns, or if there’s anything else we can do to assist you, please don’t hesitate to contact us. Our team is available Monday through Friday, 8:00 AM to 8:00 PM EST, at info@levelupfunding.com or by phone at 833-715-1813.

Best regards,
The Level Up Funding Team

Jan. 29th, 2025

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Review Source

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Jennifer Underwood

500% interest on a loan is illegal in North Carolina, maximum for a small loan (my request was for $1250 for car repairs), the maximum interest allowable for a small loan is 36%. I'm reporting you to the Department of Justice. Congratulations!

1 month ago

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Reply from Level Up Funding

Hi Jennifer,

Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience.

Transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement provided before acceptance.

Keep in mind that you are not obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan.

Early Payoff – You may pay off your loan at any time without penalty, which can significantly reduce your total interest.

Additional Principal Payments – You can make extra payments toward your principal balance to shorten the loan term and save on interest.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Oct. 27th, 2025

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Verified Customer

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Theresa

I found Level Up Funding to be a good and fair lender.

2 months ago

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Reply from Level Up Funding

Hi Theresa,

Thank you for your feedback! We’re glad to hear you found Level Up Funding to be a good and fair lender. Providing transparent and reliable service is always our goal, and it’s great to know we met your expectations.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Sep. 11th, 2025

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Siobhan Perrow

The person was quick and precise. My money arrived on time without any delay. Than you do very much.

2 months ago

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Reply from Level Up Funding

Hi Siobhan,

We truly appreciate your kind words! We’re glad to hear the process was quick, precise, and that your funds arrived right on time. We take great pride in providing the best possible service experience for our customers.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Sep. 11th, 2025

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Fernetta Rayford

I was happy to get the loan,because no one else would give e a chance. It wasn't all I needed, but it was a help thank you

3 months ago

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Reply from Level Up Funding

Hi Fernetta,

Thank you for your feedback! We’re glad we were able to assist you when you needed it most. We appreciate your trust in us and look forward to continuing to support you in the future.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Aug. 29th, 2025

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Nicholas McDonald

This is literally the worst company I have ever dealt with! The never know what’s going on. You should record their calls too. Also you might want to write down what they tell you because you’ll have to call them and tell them what they should already know. I had to do 4 bank calls and constantly remind them and follow up with them to get anything done. I will never do business with them EVER again. Same day funding 🤣 yeah not right at all. The name says lend up more like screw it up and not know anything going on with your account.

3 months ago

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Reply from Level Up Funding

Hi Nicholas,

Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience. We take feedback seriously and are committed to improving both our customer service response times and the clarity around loan funding. However, we’re glad you were still able to receive your funds.

We’re glad to see that we were able to get the matter resolved. It’s always our goal to ensure any concerns are addressed promptly and to your satisfaction.

If you have any further questions or concerns, or if there’s anything else we can do to assist you, please don’t hesitate to contact us. Our team is available Monday through Friday, 8:00 AM to 8:00 PM EST, at info@levelupfunding.com or by phone at 833-715-1813.

Best regards,
The Level Up Funding Team

Aug. 29th, 2025

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Janet

I am disappointed in the huge monthly payments. On a loan of $1,000 the payments total close to $5,000. There is no way I can pay these huge monthly amounts. I can’t pay more than $150.00 per month. I will be contacting the company this week to work out a monthly payment I can afford or I will have to return the $1,000.

5 months ago

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Reply from Level Up Funding

Hi Janet,

Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience.

The loan details, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. We provide alternative payment options that helps to reduce the overall cost of our personal installment loans.

You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term.

If you have any further questions or concerns, or if there’s anything else we can do to assist you, please don’t hesitate to contact us. Our team is available Monday through Friday, 8:00 AM to 8:00 PM EST, at info@levelupfunding.com or by phone at 833-715-1813.

Best regards,
The Level Up Funding Team

Jul. 3rd, 2025

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Review Source

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Laura Williams

The interest rate on these loans should seriously be illegal, taking advantage of desperate people. On the plus side, it's easy to do everything online and once you get a loan, the process to get another loan is super easy and you don't have to leave your house!! I always pay it right away.

8 months ago

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Reply from Level Up Funding

Hi Laura Williams,

Thank you for your feedback. We’re sorry to hear your personal installment loans experience did not match your expectations.

We strive to be as transparent as possible about our loan terms, including interest rates, so customers can make informed financial decisions. We’re glad to hear that you found the online process convenient and easy to use.

At the time of accepting the loan, a detailed loan agreement was sent to you via email. This agreement outlined your payment schedule, the amounts due on each date, the finance charges based on scheduled payments, and the annual percentage rate (APR). Keep in mind that you were not obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan.

You also have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Mar. 11th, 2025

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Matthew Henderson

The best thing that ever happened got money to me fast and great payment options

2 months ago

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Reply from Level Up Funding

Hi Matthew,

Thank you for your feedback! We’re delighted to hear that the funding process was quick and convenient for you, and that our flexible repayment options met your needs. At Level Up Funding, providing a smooth and efficient experience is always our goal.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Oct. 6th, 2025

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R.

Interest is very high regardless if repeat customer. I have requested more than 5 loans and interest is still HIGH. There are different levels of membership holders with level up and regardless of moving up in different card holder, interest is high.

10 months ago

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Reply from Level Up Funding

Hi,

Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience.

Our priority is ensuring that customers understand their loan terms, and we are sorry to hear that you felt the terms were not clearly stated. At the time of accepting the loan, a detailed loan agreement was sent to you via email. This agreement outlined your payment schedule, the amounts due on each date, the finance charges based on scheduled payments, and the annual percentage rate (APR).

Keep in mind that you were not obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan. You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term.

To ensure your privacy, we cannot discuss personal installment loans account details here.

If you have any further questions or concerns, or if there’s anything else we can do to assist you, please don’t hesitate to contact us. Our team is available Monday through Friday, 8:00 AM to 8:00 PM EST, at info@levelupfunding.com or by phone at 833-715-1813.

Best regards,
The Level Up Funding Team

Feb. 5th, 2025

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Verified Customer

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Ileana

Quick and easy process. Got my loan in a few short hours. A quick phone call and everything was finalized.

11 months ago

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Reply from Level Up Funding

Hi Ileana,

Thank you for your feedback! We're glad to hear that the process was quick and easy for you, and that you received your loan in just a few hours. We take great pride in providing the best possible service experience for our customers.

If you have any questions or need assistance with your personal installment loan account, please feel free to email us at info@levelupfunding.com or call us at 833-715-1810. We’re available 24/7 to assist you.

Dec. 6th, 2024

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Denise Prince Frederick, MD

Convenience of borrowing money; fast, efficient, friendly. APRs are WAYYYYYYY too high even when you are a returning customer!

1 year ago

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Reply from Level Up Funding

Hi Denise,

Thank you for the candid review. At Level Up Funding, we take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our fast and efficient loan services. Your satisfaction is our top priority.

We would love the opportunity to discuss the details of your personal installment loan and share how our flexible repayment options may reduce the overall cost of the loan. Please call 833-715-1811 to discuss these Level Up Funding loans options. We’re available from 8 am to 8 pm EST, Monday through Friday.

Jan. 31st, 2024

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Mary Earl

When in need they have been great . Easy fast loan .

1 month ago

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Reply from Level Up Funding

Hi Mary,

Thank you for your feedback. We’re glad to hear that the loan process was fast and easy and that our service met your needs. We appreciate your trust and look forward to assisting you again in the future!

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Oct. 24th, 2025

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Breakfast with Tiffany

I love the fact that everyone is so nice and very helpful. The person that helped me to get a loan was amazing. She worked over an hour for m to have this loan. I am so thankful that she work hard to make sure I get what I needed. They go above and beyond for you. I will keep them for a

1 year ago

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Reply from Level Up Funding

Hi Tiffany,

Thank you for an outstanding review! At Level Up Funding, we take great pride in providing our customers with the best possible service experience. It is great to hear that you are pleased with the customer care our representatives provided to you. Learning that you appreciate the courteousness and kindness of our representatives is truly rewarding. Your satisfaction is our top priority!

If you have any questions or need assistance with your personal installment loan account, please do not hesitate to email us directly at info@levelupfunding.com or call us at 833-715-1810. We’re available 24 hours a day.

Mar. 27th, 2024

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Brenda

It helped me when i needed funds in a hurry

4 months ago

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Reply from Level Up Funding

Hi Brenda,

Thank you for your feedback! We're glad to hear we were able to assist you promptly when funds were needed. It’s important to us that the process is smooth and efficient, and we’re pleased that it met your expectations.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Jul. 16th, 2025

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Constina

Easy process and they walk you through everything so there is no surprises .

7 months ago

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Reply from Level Up Funding

Hi Constina,

Thank you for your feedback! We're so glad to hear that you found the process easy and transparent. Providing a smooth and positive experience for our customers is our top priority.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Apr. 11th, 2025

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Mary

Most definitely would recommend Level Up Financing to friends and family!

8 months ago

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Reply from Level Up Funding

Hi Mary,

Thank you for your awesome feedback!!

We're delighted to hear that you'd recommend Level Up Financing to your friends and family! We strive to provide fast, reliable, and hassle-free financial solutions, and knowing that you'd share your positive experience with others truly motivates us!

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Apr. 3rd, 2025

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K Williams

Customer service representatives are Rude and not helpful at all. I would recommend if you need to borrow moneyvjust go online and apply its no hassle, easy as 1,2,3 your approved immediately and in funds in your account the next day by 5 pm EST .

1 year ago

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Reply from Level Up Funding

Hi K Williams,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@levelupfunding.com or call us at 833-715-1811 to discuss. We’re available from 8AM – 8PM EST., Monday – Friday.

Aug. 2nd, 2024

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Joanna

The customers service is good but it would nice to have more longer choices for payoff. This could help to lower the monthly payments.

1 year ago

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Reply from Level Up Funding

Hi Joanna,

Thank you for your feedback! We're glad to hear that you found our customer service to be good.

As outlined in the loan agreement, you are never obligated to keep the loan for the entire duration of its term, and – in addition to keeping with your regularly scheduled payment and amounts – there are two (2) additional repayment options available to you. At any point in time, you may (1) pay off the loan early with no prepayment penalties to save on interest, or (2) you may make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

If you have any questions or need assistance with your personal installment loan account, please do not hesitate to email us directly at info@levelupfunding.com or call us at 833-715-1810. We’re available 24 hours a day.

Jul. 31st, 2024

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Gary Stacy

Well unfortunately sometimes the public needs money so this company will get you money but you got to be careful because they charge outrageous percentages the best way to use level up is to get a loan and then pay it off don't make monthly payments don't get caught up in that is my advice and then the other thing is if you continue to use them please make sure your information is correct that you enter because you can run into a lot of problems with getting your loan if you need it that particular day or the next day but other than that for the most part they try hard but just be careful

1 year ago

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Reply from Level Up Funding

Hi Gary,

Thank you for being a valued VIP customer at Level Up Funding. We appreciate you sharing your experience with your personal installment loan. Our mission is to offer accessible short-term funding when our customers need it most.

Your loan agreement outlines important details such as the total cost, finance charges, loan term, due dates, and payment amounts. The annual percentage rate (APR) is influenced by factors like your credit history, income, type of debt, loan duration, and your rewards level. Our rewards program can provide benefits like higher loan amounts and reduced fees, enhancing your experience with us.

We also offer flexible repayment options to make your loan more manageable. You can pay off your loan early without prepayment penalties, saving on interest, or make extra payments toward the principal to reduce interest costs and shorten the loan term.

If you have any questions or need assistance with your account, please contact us at ombudsman@levelupfunding.com or call us at 833-715-1811. We're available Monday through Friday, from 8 am to 8 pm ET.

Aug. 9th, 2024

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Keeman Winn

I like that made it easier to make loan

2 months ago

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Reply from Level Up Funding

Hi Keeman,

Thank you for your feedback! We’re glad to hear the process was made easier for you and that your loan experience went smoothly. Our goal is to simplify the lending process so that it’s straightforward, stress-free, and convenient for our customers.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Sep. 24th, 2025

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Brenda

customer service was good and they were quick and easy .

2 months ago

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Reply from Level Up Funding

Hi Brenda,

Thank you for sharing your experience! We’re delighted to hear our customer service team was helpful and that the process was quick and easy for you.
At Level Up Funding, we are committed to delivering efficient solutions and professional support to all of our customers.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Sep. 11th, 2025

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Angela

So far, so good! Getting the funding was a good and professional, experience.

3 months ago

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Reply from Level Up Funding

Hi Angela,

Thank you for your feedback! We’re so glad to hear that your funding process was smooth and professional. Our team works hard to make the loan process as simple and stress-free as possible, and it’s great to know we met your expectations.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Aug. 27th, 2025

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Chelsea Althouse

Approval very fast and funds deposited very quickly, but because everything happens so fast you don't realize you signed up for a Very VERY high interest rate. Website not always working and it's hard to make additional payments to pay it off faster

9 months ago

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Reply from Level Up Funding

Hi Chelsea,

Thank you for your feedback. We're glad to hear that the approval and funding process was quick. Our goal is to make the entire experience as seamless and efficient as possible for our customers, so we’re sorry to learn that we didn’t meet your expectations fully.

Thank you for bringing to our attention the delay you are experiencing when trying to use the website. We have escalated this matter and are working diligently to resolve the issue.

Additionally, we provide alternative payment options to help reduce the overall cost of our personal installment loans. You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term.

To ensure your privacy, we cannot discuss your personal installment loan account details here and would like to reach out to you directly

Therefore, we will have a representative contact you within 48 hours; however, if you have any questions or need immediate assistance, don’t hesitate to email us at ombudsman@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Feb. 19th, 2025

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Linda Pacione

Was unable to hear the woman going over the plan arrangements She had a heavy accent and was speaking very fast

2 months ago Edited September 17, 2025

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Reply from Level Up Funding

Hi Linda,

Thank you for your feedback. We strive to make all communications clear and understandable, we’re sorry to hear that the conversation was difficult to follow.

At Level Up Funding, transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement.

Keep in mind that you are not obligated to keep the loan for its entirety. We also provide alternative payment options that may help reduce the overall cost of the loan.

You also have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which will also save on interest and shorten the life of the loan.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Sep. 17th, 2025

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Summer

i liked how easy it was to apply for a loan.

3 months ago

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Reply from Level Up Funding

Hi Summer,

Thank you for your feedback! We’re glad to hear you found the loan application process easy and convenient. We strive to make the experience as smooth as possible for our customers.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Aug. 27th, 2025

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Verified Customer

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Alfred

Ease of application and patient agents. Will use again in the future

1 year ago

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Reply from Level Up Funding

Hi Alfred,

Thank you for your outstanding review! We're delighted to hear that you found our application process easy, and had a positive interaction with our friendly representatives. Our customers are our top priority, and we strive to make the process as easy and convenient as possible for you!

If you have any questions or need assistance with your personal installment loan account, please feel free to email us at info@levelupfunding.com or call us at 833-715-1810. We’re available 24/7 to assist you.

Nov. 22nd, 2024

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Verified Customer

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star star star star star

Michelle

Excellent company! I have had 3 loans now with them and they’re my go to.

1 year ago

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Reply from Level Up Funding

Hi Michelle,

Thank you for the wonderful review! At Level Up Funding, we’re committed to delivering the best service experience possible, and we’re thrilled to hear that our team provided you with clear and friendly support.

If you have any questions or need assistance with your personal installment loan account, please feel free to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1810. We’re here to help 24/7.

Oct. 24th, 2024

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Ralph

I'm going to end up paying 6000 for a 1800 loan I was never told about this I never received a copy of my loan agreement if know about this I wouldn't use you guys I've made 800 plus in payments and oly payed off 10$ of the loan this is BS

9 months ago

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Reply from Level Up Funding

Hi Ralph,

Thank you for your feedback. We’re sorry to hear that you were disappointed with your personal installment loan experience.

The loan details, including the APR, payment amount and due dates, were included in the loan agreement you signed before origination. We provide alternative payment options that may help to reduce the overall cost of our personal installment loans.

You have the option to (1) pay off the loan early without any prepayment penalties to save on interest or (2) make additional payments toward the principal, which can also reduce interest and shorten the loan term.

To ensure your privacy, we cannot discuss personal installment loans account details here.

If you have any further questions or concerns, or if there’s anything else we can do to assist you, please don’t hesitate to contact us. Our team is available Monday through Friday, 8:00 AM to 8:00 PM EST, at info@levelupfunding.com or by phone at 833-715-1813.

Best regards,
The Level Up Funding Team

Feb. 7th, 2025

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star star star star star

Elaine

The process was easy and the representative was very friendly and explained the process in a clear manner.

10 months ago

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Reply from Level Up Funding

Hi Elaine,

Thank you for sharing your experience! We’re delighted to hear that you found the process easy and that our representative was friendly and clear in explaining everything. Providing straightforward and supportive service is something we strive for every day.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Jan. 17th, 2025

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Rebecca Wood

Wasn't up front about not able to fund over the weekend

2 months ago

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Reply from Level Up Funding

Hi Rebecca,

Thanks for your feedback. We sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating it can be to expect funds and not have access to them, especially when dealing with an urgent financial need.

For future reference, we do offer a same-day funding feature—if your loan application is completed before 11:45 AM EST, you’ll receive your funds on or before 5:00 PM EST that same day.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Sep. 18th, 2025

star star star star star

charlie high

Fast friendly service Noligable and understanding

4 months ago

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Reply from Level Up Funding

Hi Charlie High,

Thank you for your feedback! We're thrilled to hear that you experienced fast and friendly service, and that our team was able to provide the knowledgeable and understanding support you deserved. Providing a smooth and respectful customer experience is of our top priority.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Jul. 17th, 2025

star star star star star

Monica

Quick and easy. Friendly customer service.

5 months ago

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Reply from Level Up Funding

Hi Monica,

Thank you for your feedback! We're happy to hear that the process was quick and easy, and that you received friendly customer service. We're always here to help and appreciate you choosing us!

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Jun. 18th, 2025

star star star star star

leann woodley

The application was easy to fill out and customer service was very good .

8 months ago

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Reply from Level Up Funding

Hi leann woodley

Thank you for your feedback! We're glad to hear that the application process was easy and that you had a great experience with our team, as we take great pride in providing the best possible service experience for our customers.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Mar. 31st, 2025

star star star star star

Carla

Good customer service. Made it easy to get the money I needed.

8 months ago

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Reply from Level Up Funding

Hi Carla,

Thank you for your feedback! We're glad to hear that our customer service made the process easy for you. Providing a smooth and hassle-free experience is our goal, and we appreciate the opportunity to assist you!

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Mar. 12th, 2025

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star star star star star

Nehyo Tv Foley, AL

Very professional and honest towards customers.

1 year ago

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Reply from Level Up Funding

Hi Nehyo,

At Level Up Funding, we take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear that you are pleased with the customer care we provided to you.

If you have any questions or need assistance with your personal installment loan account, please do not hesitate to email us directly at info@levelupfunding.com or call us at 833-715-1810. We’re available 24 hours a day.

Jan. 24th, 2024

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Gregory Little

They say you’re moving up in levels that will save when you borrow, but the savings are insignificant.

10 months ago

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Reply from Level Up Funding

Hi Gregory Little,

Thank you for sharing your thoughts. We appreciate your loyalty and your feedback regarding our Rewards Program.

Our program offers benefits such as increased loan amounts and reduced fees as you move up in levels. To further reduce the cost of borrowing, we encourage you to:

Pay off your loan early – No prepayment penalties mean you can save significantly on interest.
Make additional principal payments – This reduces interest charges and shortens the loan term.

For a more detailed discussion about your loan options and how to maximize savings, please reach out to us at
ombudsman@levelupfunding.com or call us at 833-715-1811. Our team is available Monday through Friday from 8 AM to 8 PM EST.

Best regards,
The Level Up Funding Team

Jan. 9th, 2025

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Maritza Ceja

They lied. They I ask for 2000 and told me my total would be 2250 with interest. If I didn't check my account they would've charge me $338 biweekly all the way till July 2025. That's more than 6,000. They company steals from people that are in need of urgent money

1 year ago Edited November 12, 2024

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Reply from Level Up Funding

Hi Maritza Ceja,

Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ombudsman@levelupfunding.com or call us at 833-715-1811. We’re available from 8AM – 8PM EST. Monday – Friday.

Nov. 14th, 2024

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star star star star star

Xzanthier

Customer service is great! And one of the few companies that promise same day and deliver. Great all together.

1 year ago

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Reply from Level Up Funding

Hi Xzanthier,

At Level Up Funding, we take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear that you are very pleased with the customer care we provided to you. Your satisfaction is our top priority.

If you have any questions or need assistance with your personal installment loan account, please do not hesitate to email us directly at info@levelupfunding.com or call us at 833-715-1810. We’re available 24 hours a day.

Jan. 29th, 2024

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Dale

quick response and approval. interest rates are insane.

10 months ago

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Reply from Level Up Funding

Hi Dale,

Thank you for your feedback! We’re happy to hear that you appreciated the quick response and approval process. We strive to provide fast and reliable service to meet our customers' needs.

We understand your concern about interest rates. Please know that we offer alternative payment options designed to help reduce the overall cost of the loan. You are never obligated to keep the loan for its entire term. In addition to your regularly scheduled payments, we provide two additional repayment options:

Early Payoff – You can pay off the loan early without any prepayment penalties, allowing you to save on interest.
Additional Principal Payments – Making extra payments toward the principal balance will also reduce interest and shorten the loan's duration.

These details are outlined in your loan agreement, which is always accessible by logging into your Level Up Funding account. We are happy to discuss the terms of your loan and the repayment options with you further. Please feel free to email us at ombudsman@levelupfunding.com or call us at 833-715-1811. Our team is available Monday through Friday from 8 AM to 8 PM EST.

Best regards,
The Level Up Funding Team

Jan. 9th, 2025

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star star star star star

Steph Moses

Always easy to get what I need, workers are always friendly.

9 months ago

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Reply from Level Up Funding

Hi Steph,

Thank you for your kind words! We’re so glad to hear that getting what you need has been easy and that our team has provided friendly service. Your satisfaction is our priority, and we appreciate your support!

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Mar. 6th, 2025

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Dennis Chula Vista, CA

Very friendly. Informative and courteous people. It has been a pleasure doing business with them.

1 year ago

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Reply from Level Up Funding

Hi Dennis,

Thank you for an outstanding review! At Level Up Funding, we take great pride in providing the best possible service experience for our customers. It is great to hear that you are very pleased with the customer care our sales representatives provided to you.

If you have any questions or need assistance with your personal installment loan account, please do not hesitate to email us directly at info@levelupfunding.com or call us at 833-715-1810 . We’re available 24 hours a day.

Jan. 17th, 2024

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Fidel

Extremely high interest even when you move to the next tier up

10 months ago

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Reply from Level Up Funding

Hi Fidel,

Thank you for sharing your experience with us. We’re happy to be your lending partner and appreciate your loyalty.

We understand your concern about interest rates. When customers move up in our Rewards Program, they are offered benefits such as increased loan amounts and reduced fees. Additionally, we encourage taking advantage of the repayment options to reduce the overall loan cost:

Early Payoff – You can pay off the loan early with no prepayment penalties to save on interest.
Additional Principal Payments – Extra payments toward the principal balance reduce interest and shorten the loan term.

For a detailed review of your loan terms or to learn more about the repayment options, feel free to reach out to us at ombudsman@levelupfunding.com or call us at 833-715-1811. Our team is available Monday through Friday from 8 AM to 8 PM EST.

Best regards,
The Level Up Funding Team

Jan. 9th, 2025

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star star star star star

William Buhl

Very professional staff who had alot of patients with me

9 months ago Edited March 4, 2025

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Reply from Level Up Funding

Hi William,

Thank you for your wonderful feedback! We’re so glad to hear that our team provided you with professional and patient service. We always strive to make the process as smooth and supportive as possible.

If you have any questions or need assistance in the future, don’t hesitate to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1813.

Best regards,
The Level Up Funding Team

Mar. 6th, 2025

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star star star star star

Mildred Chabvuta

Customer Review Video

1 year ago

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Reply from Level Up Funding

Hi Mildred,

Thank you for the wonderful review! At Level Up Funding, we’re committed to delivering the best service experience possible, and we’re thrilled to hear that our team provided you with clear and friendly support.

If you have any questions or need assistance with your personal installment loan account, please feel free to reach out to us anytime at info@levelupfunding.com or call us at 833-715-1810. We’re here to help 24/7.

Aug. 15th, 2024

star star star star star

anh nguyen Los Angeles, CA

The whole process was simple, have no issue and it was quick.

1 year ago

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Reply from Level Up Funding

Hi Anh,

Thank you for an outstanding review! At Level Up Funding, we take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our quick and easy loan services.

If you have any questions or need assistance with your personal installment loan account, please do not hesitate to email us directly at info@levelupfunding.com or call us at 833-715-1810 . We’re available 24 hours a day.

Jan. 26th, 2024

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Lorenzo Matthews

Dont borrow from them their the worst lenders ever

3 months ago

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Reply from Level Up Funding

Hi Lorenzo,

Thank you for your feedback. We're truly sorry to hear that we did not meet your expectations.

At Level Up Funding, transparency is very important to us. All loan terms—including the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amount—are clearly outlined in the loan agreement. Here at Level Up Funding, it is important to us that our customers understand the terms of the loan. Upon acceptance of the loan, a comprehensive loan agreement was emailed to you for your electronic signature. Once you signed electronically, the loan document was resent.

We want to remind you that you're not required to keep the loan for the full term. You have flexible repayment options available to help manage your loan more comfortably:

Early Payoff – You’re welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest.

Additional Principal Payments – You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan.

If you have questions about your current loan, and repayment options please don’t hesitate to reach out. Please email us directly at custadvocate@levelupfunding.com or call us at 833-715-1811. We’re available from 8AM – 8PM Est, Monday – Friday.

Best regards,
The Level Up Funding Team

Aug. 27th, 2025