Upstart is a peer-to-peer lending platform that offers financial solutions primarily for recent college graduates and young professionals. Borrowers can obtain unsecured fixed-rate loans.
What separates Upstart from other lending sites is its unique approval process. For a recent college graduate, Upstart looks at other factors such as education and employment history in addition to a traditional check of your credit history with the major credit bureaus. Because this process is tailored to meet the individual applicant, Upstart states it is able to save its borrowers over 23 percent, compared to high-interest credit card rates. Additionally, the lending platform doesn't require applicants to have an excellent credit rating, the way that other online lenders do.
Keep reading our Upstart personal loans review for pros and cons of borrowing from this lender. Read Upstart reviews below to see what consumers have to say about the online lending service.
Upstart is an excellent choice for applicants who have little to no credit history, but have a quality college degree or a high-paying job.
Upstart personal loans are tailored to meet the needs of individual applicants. This is especially helpful for young professionals and recent college graduates.
This lender has a minimum credit score requirement of 620, but there are no minimum lines of credit or years of credit required in order to borrow money. Factors that go into determining eligibility include:
The loan application process is tailored to the needs of the applicant. This enables Upstart to pass on its savings directly to the borrower. This can be seen in its APR Range (lowest rate: 5.69 percent, highest rate: 35.99 percent), low fees, and competitive max loan repayment term (five years).
The process is also incredibly fast. Most borrowers are able to qualify and receive their funds the day after they apply and are approved (it takes up to three days for education loans). It is at least a day faster than some top personal loan lenders, and can be a few days faster than other peer-to-peer lending sites.
As of late 2019, Upstart has a 4.4/5 star rating from consumers with hundreds of reviews. Upstart reviews highlight quick approval and funds transfer (money can be transferred to your bank account as soon as one business day after approval), quality customer service, and reasonable rates (5.69% – 35.99%).
Upstart loans range from $1,000 to $50,000. Borrowers' qualified loan amounts are based on credit scores, income, and other determining factors provided on the loan application. Note that some states have minimum loan amounts that may affect your eligibility for smaller loans, depending on which state you are a permanent resident of. For example, Upstart states the minimum loan amount in Massachusetts is $7,000; the minimum loan amount in Ohio is $6,000; the minimum loan amount in New Mexico is $5,100; the minimum loan amount in Georgia is $3,100.
It will not affect your credit score to check what type of rate you qualify for with the Upstart network. Upstart checks your credit report with a soft inquiry, which does not negatively affect your credit, as a hard inquiry does. Unlike many other online lending platforms, this prequalification check does not require you to enter a driver's license or social security number.
Then, if you choose to accept the loan offer and continue through the loan process, Upstart will do a hard credit check. This process is common within the industry and will affect your credit. Having the rate check be a soft inquiry can give consumers peace of mind that it will not ding their credit if they decide not to accept the initial offer.
Upstart peer-to-peer loans offer three-year or five-year terms. Having a repayment term option allows you to select the term length that works best for your financial situation, and because Upstart does not charge a prepayment fee, you can pay off your loan at any time, regardless of the loan term.
Although the approval process is tailored to meet the needs of the individual applicant, being approved can be challenging. The average Upstart personal loan borrower has the following credentials:
While 73.3% of Upstart borrowers state that they intend to use the loan for credit card refinancing, this might not be the best option for everyone, depending on the rates available to you. The above credentials can be difficult to meet because most borrowers are looking to consolidate debt, like credit card debt or student loans. That's why this personal loan lender may not be the best option for people that are looking for debt consolidation loans.
Upstart unsecured personal loans do have fees to consider. It enforces a loan origination fee of one percent to six percent. The origination fee is taken out of the loan before the funds are disbursed to you, so the payment doesn't have to come out of your pocket. This percentage is determined by how qualified the borrower is. The higher rates go to less qualified applicants.
Upstart also charges a late payment fee at a standard rate of five percent or $15 (whichever is greater). It's a good idea to make sure your monthly payment arrives on time. However, late fees for monthly payments like this are pretty common within the lending industry, and unlike some competing online lenders, Upstart does not charge a check processing fee or a prepayment penalty (an additional charge for paying off a loan early).
The entire process for utilizing upstart was easy not to mention coached along the way if additional information was needed. I like the personal feeling the company gave especially with the phone call which was professional and courteous.
Great service, fast results, and an all round pleasant experience.
Quick response, easy process, take more into consideration than a number.
This company was fast, easy and got me the loan I requested with no trouble at all. I have a good credit score (720), but I was having trouble getting a loan because of my debt to credit ratio (which is exactly why I wanted the loan to consolidate debt). Upstart took into account what I wanted to do with the loan, that I graduated college and I have been with the same company for over 15 years, I was more than just a number to them. I would recommend them to anyone.
Great experience working with Upstart's customer service team to get my loans. Super helpful team and a speedy response overall.
The customer service was stellar, and the loan application process was very easy, no initial credit check until you accept the loan, so you can see your interest rate without hurting your credit with another credit check!
Working with Upstart was BY FAR the easiest and most stress-free experience I've every had with a financial institution. Consolidating high-interest CC debt into a single monthly payment is a great boost to stability. And all was accomplished via my desk-top: computer transactions and a single 10 min. skype call.
Extremely fast and helpful service.
Overall good experience
There was quite a bit of information to provide to verify who I am and employment, etc. yet I can understand that was needed. All in all, it was a simple procedure and the staff was helpful. I would recommend Upstart to anyone.
Very helpful staff. Loans are at very reasonable rates. A mistake in my birthdate at one of the credit reporting agencies caused a 3 week delay, but Upstart stuck with me and helped me through making the correction, and then completed the loan when the correction was made. I am sure the process would have been almost effortless had not the reporting agency been in error.
Upstart was very easy to work with and will be tremendous help in getting my finances together.
Super easy, great people to talk too.
The process was quick and easy. The rep I spoke to on the phone was easy to talk to and explained the loan thoroughly. I'm really hoping this service helps me to manage my debt to become debt-free!
Everything about this process has been super easy, and fast! Great customer service as well :)
Easy and quick funding. Great customer service and wonderful experience. JM
Upstart loan application process was as stated, simple, fast and fair. They matched my loan request to a rate that equally rewarded me to my credit ratings. The review was took only 24 hours after I uploaded the required documentation. The site process to accomplish this was fast and simple. I received my funds the following business day after the review was completed as promised. Thanks Upstart.
Very easy and straight forward process.
Very good customer service.
I have nothing but great things to say about Upstart. They are an innovative company who truly understands lending. The person with whom I worked, Manny, was professional, courteous, and genuinely interested in finding me the best loan. I have always felt that most lenders were much too beholden with a person's FICO score; Upstart has realized there is much more to a person character than a number.
everything went great. another company was offering me the same loan but for a 25% apr. I got it done with upstart with a 15% apr. the only thing I think they should improve is when a customer makes a salary and bonuses that are consistent. Other than that, everything went great.
So pleased with the whole loan process- very expedient and easy to do. Highly recommending if you have credit card debt accruing excessive interest.
I'm very excited about this opportunity. I'm starting a new job soon and wanted to get my finances organized before making more money. I feel like the decision to use Upstart was a very smart one, and I finally feel like I can take control of getting my debt paid!
The only thing I was disappointed in was the "quote" was significantly different than my actual loan terms. It felt a little like "bait and switch." Otherwise, I am completely satisfied.
Very easy process. I applied on a Sunday and received my loan on a Wednesday!
Overall, the process was very nice. It was a little pushy in the emails, but on the phone very pleasant. I had some issues with confirming my account due to how my bank works with the differentiation of saving and checking accounts.
Easy, fast and the recommended over the competition. Other took 0.5 to 1 month and upstart only took a few days.
Fast, easy, efficient! Well done. I will definitely recommend this to others (I already have!).
I have had an amazing experience with Upstart!! They were wonderful to deal with and I was able to receive a loan to pay off my credit cards and pay much less a month to pay off the loan in only 3 years! I am looking forward to being debt free and Upstart has helped me get on the road to be there very soon!
Everything about my experience with Upstart was exceptional. The application process was very easy and straightforward. Approval was fast and I was able to transfer the new funds to my credit cards within just a couple of days. Life changing, seriously.
Really appreciated how easy it was. The website is very simple to use, and I loved being able to interact with an actual human both through email and on the phone. The rates are really competitive and I feel like I can breathe easier knowing that my debt will be paid off in just 3 years or less. Thank you!
Super easy, straight-forward, and customer service folks were friendly and down to earth.
each and every member of your team has been SO helpful! my loan process was quick and easy, without a big fuss or "long processing" request. I am glad I went through you for my loan and I will definitely refer your company to friends and family. thank you!!! :)
Upstart was very user-friendly, great customer service, and QUICK!
Very easy to use. They replied to my email inquiry within a reasonable time and with a direct answer to my question. Very straightforward.
fast, friendly and a great experience!
Overall the experience was good. The only question I had is if I submitted my graduate transcript showing my Masters degree being awarded. Why does the loan officer need to see a picture of my bachelors degree? It didn't make any since. If a customer has a master degree they had to have a bachelor's degree.
The application process was very quick and easy. I would definitely recommend Upstart to anyone needing a small loan in a hurry.
Loan was quick and easy. Interest rates weren't that great but otherwise I am grateful.
The process was handled smoothly and professionally. I received my loans within a week of starting the process and was offered an amazing rate. I highly recommend upstart!
The Upstart team was awesome! Courteous and efficient. My process was done in a matter of days.
Very smooth process. Would highly recommend!
the application was simple and very easy to follow. I was very happy how fast the loan was approved and it was sent to my bank account
Upstart was very prompt returning emails etc. I was extremely satified with their service!
I found this to be a painless process. Would definitely recommend Upstart.
I have never had an easier process in obtaining a loan! Everyone I worked with was kind, informative, and helpful.
I lost my job and got myself into a bad situation with my credit and with high-interest debt. Few lenders are interested in the story behind the numbers. Upstart, however, made it possible to refinance debt at 25% interest down to under 13%. I can regain my financial footing much faster thanks to Upstart. Pros: painless, easy application process. They consider much more than just your credit score when considering your eligibility for a loan. Excellent customer service. Fast funding. Up-front and honest about additional fees. Cons: Loan origination fees are steep (5%).
The process was quick and easy. I am extremely impressed.
I had been trying to get a loan of this size at a similar rate for a while now and was having no luck. Upstart was very easy, and had great communication.
Upstart made it easy to get the funds I needed and at an affordable rate!