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Regional Finance

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9.1

Overall Score

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Barbara Little Statesville, NC

No paperwork just verify that you're the person the check was cash to and really everything was just easy.

2 years ago

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Reply from Regional Finance

Hi Barbara, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 16th, 2021

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Jeremy Earley Sterling, VA

Your team is always extremely courteous and makes the whole loan application process incredibly easy.

2 years ago

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Reply from Regional Finance

Hi Jeremy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 8th, 2021

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Lakisha Lett Fairfield, AL

Everyone is always so nice and on point. They let you know when you have extra money and reach out to you.

2 years ago

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Reply from Regional Finance

Hi Lakisha, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 8th, 2021

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Millicent Mccray Richfield, NC

Friendly and good customer service very detailed in explaining the process of the loan. Made me feel so welcome.

2 years ago

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Reply from Regional Finance

Hi Millicent, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 8th, 2021

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Katrina Fuller Durham, NC

Would definitely recommend family and friends to Regional Finance because I have received great service.

2 years ago

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Reply from Regional Finance

Hi Katrina, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 3rd, 2021

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Michelle A Simmons Houston, TX

Because my experience and relationship with the co.has been built over time. Everything is convenient. Staff is nice.

2 years ago

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Reply from Regional Finance

Hi Michelle, thank you for your feedback. We are so glad to hear that you had a positive experience.

Nov. 3rd, 2021

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Cynthia Marquez Fort Worth, TX

It was quick and easy, just deposited a check and they called me directly to set up payment. Easiest loan ever!

2 years ago

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Reply from Regional Finance

Hi Cynthia, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 28th, 2021

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Shavae L Toney Columbia, SC

Seamless process. The only issue I had was I didn't receive a phone call back when promised on 2 different occasions.

2 years ago

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Reply from Regional Finance

Hi Shavae, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

Oct. 28th, 2021

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Lorraine Clodfelter San Antonio, TX

Not given a lot of important information during the loan process and when I called to cancel insurance I was told multiple lies, lies, lies and more lies and I will report to the Consumer Protection Agency. Also, I don't know how I qualified for the amount I did.

2 years ago

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Reply from Regional Finance

Hi Lorraine, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Oct. 12th, 2021

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Amanda Hartnell Los Lunas, NM

They are always friendly, willing to help and get you the answers you need they have great customer service

2 years ago

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Reply from Regional Finance

Hi Amanda, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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anne hall Hartsville, SC

Destiny is always willing to help me the best way she kn ok w how she tells me up front honest that is what I like

2 years ago

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Reply from Regional Finance

Hi Anne, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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Marilyn Neal Pinewood, SC

If I could had rated them a 10 I would have, because they was understood my problem and help me out.

2 years ago

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Reply from Regional Finance

Hi Marilyn, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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Theresa D. Stephens Raleigh, NC

We have been a part of Regional for years and have always been able to up our loae when needed and has always been at reasonable interest.

2 years ago

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Reply from Regional Finance

Hi Theresa, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 12th, 2021

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star star star star star

Randee Miami, OK

Misty & Deidra are absolutely amazing!! I would recommend anyone to go to them for financial assistance.

2 years ago

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Reply from Regional Finance

Hi Randee, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 6th, 2021

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star star star star star

Anthony Rhynes Fort Worth, TX

They do an excellent job at helping people in need. Valerie is great at what she do. Need more Valerie’s like her.

2 years ago

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Reply from Regional Finance

Hi Anthony, thank you for your feedback. We are so glad to hear that you had a positive experience.

Oct. 6th, 2021

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star star star star star

Brian Easley, SC

Always willing to help you out and very considerate to what you need! Very helpful and down to earth people!

2 years ago

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Reply from Regional Finance

Hi Brian, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2021

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star star star star star

Robert Schrock Davis, OK

Great customer service, three to assist with any needs and or questions. Always a pleasure to do business with.

2 years ago

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Reply from Regional Finance

Hi Robert, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2021

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Eldon Sapaugh Salem, MO

Myesa was very courteous,patiently walked us through loan process and completed transaction promptly

2 years ago

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Reply from Regional Finance

Hi Eldon, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2021

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Helen Charles Mechanicsville, VA

Easy financing great customer service the process was easy and I did not have to leave my home to sign the paperwork

2 years ago

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Reply from Regional Finance

Hi Helen, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2021

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Margaret Evans Kernersville, NC

They were very understanding of my situation and were able to help me with a loan and payments I can afford.

2 years ago

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Reply from Regional Finance

Hi Margaret, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 21st, 2021

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Terrance Carter Atlanta, GA

Because they have been great to me. I have had a few financial issues and they have been a blessing to me.

2 years ago

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Reply from Regional Finance

Hi Terrance, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 21st, 2021

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Shelia Turner Waco, TX

Convenient and Fast. I was able to meet some short times expenses that I had without a lot of red tape.

2 years ago

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Reply from Regional Finance

Hi Shelia, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 17th, 2021

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Ikechukwu George Ugbomah-Otunuya Martinsville, VA

They act professionally and pay attention to details. They look at various options to satisfy their customer's needs.

2 years ago

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Reply from Regional Finance

Hi Ikechukwu, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 9th, 2021

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Rodney wallman Independence, MO

They took are of everything. For me put everything down in black and white they showed me everything

2 years ago

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Reply from Regional Finance

Hi Rodney, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 9th, 2021

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star star star star star

Robert Johnson Houston, TX

Your staff did a wonderful job of helping me through a cash flow problem.they are very polite and helpful

2 years ago

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Reply from Regional Finance

Hi Robert, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 9th, 2021

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star star star star star

Raleigh S Barnes Jr Montgomery, AL

Fair and Service works well. Staff have been exceptional and outstanding in the way they treat the customer, me.

2 years ago

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Reply from Regional Finance

Hi Raleigh, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 9th, 2021

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Tracy Trice Richmond, VA

I’m always pleased and pleasantly happy when I enter the building with such great customer service

2 years ago

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Reply from Regional Finance

Hi Tracy, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 25th, 2021

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Carol Gonzales Greenville, SC

This is the 3rd time doing a loan with them, They are very special. They have always been helpful when I needed them.

2 years ago

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Reply from Regional Finance

Hi Carol, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 25th, 2021

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Jackie L Sawyer Anniston, AL

Because I really only wanted a deferred payment due to Covid and was told I couldn't and my only option was to renew. Now in hospital and even more stressed out!

2 years ago

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Reply from Regional Finance

Hi Jackie, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please visit our website to contact our Customer Support Department so that we can discuss this matter in more detail.

Aug. 4th, 2021

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Kare wrice Bluffton, SC

Always made sure that we followed up with each other. Everyone was so nice and I felt comfortable speaking with them.

2 years ago

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Reply from Regional Finance

Hi Kare, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 21st, 2021

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star star star star star

MYRTLE O SMITH Norfolk, VA

Because they are good and efficient at there job. They make you feel very comfortable with doing business

2 years ago

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Reply from Regional Finance

Hi Myrtle, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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star star star star star

Melinda Holden Buford, GA

Quick easy and friendly. The document signing process is the best I've experienced. is efficient and I

2 years ago

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Reply from Regional Finance

Hi Melinda, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Steven Chartier Neosho, MO

They helped me and my wife when no one would. They are genuinely nice and care about the customers!

2 years ago

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Reply from Regional Finance

Hi Steven, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Brandi A Barbee Leesburg, VA

Always very polite and helpful. Very prompt to give a reminder call if you forget to make you payment

2 years ago

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Reply from Regional Finance

Hi Brandi, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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star star star star star

Deborah Henderson Friendship, TN

Very friendly and accommodating . They answered any questions I had and I will definitely use them again

2 years ago

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Reply from Regional Finance

Hi Deborah, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 14th, 2021

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Linda Chaney Ringgold, VA

They treated me fairly ...not just a number...they handled my paperwork with the same confidentiality as they would their on...

2 years ago

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Reply from Regional Finance

Hi Linda, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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star star star star star

Edward Nelson Mustang, OK

Regional has a great staff friendly polite and always willing to lend a helping hand when I need them.

2 years ago

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Reply from Regional Finance

Hi Edward, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 9th, 2021

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star star star star star

Pairlee Scott Lithonia, GA

Customer Review Video

2 years ago

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Reply from Regional Finance

Hi Pairlee, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Salyna Som Greensboro, NC

They are very informative, fast, convenient, and reliable. They made sure we get what we needed done.

2 years ago

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Reply from Regional Finance

Hi Salyna, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Sharon Lee Atlanta, GA

Although the relationship has just begun, they answered my questions in a friendly and courteous manner.

2 years ago

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Reply from Regional Finance

Hi Sharon, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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star star star star star

Sherri Steiger Memphis, TN

Wendy and other employees at Winchester's office most helpful, responsible and more importantly are about you

2 years ago

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Reply from Regional Finance

Hi Sherri, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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star star star star star

Roland Carter Lexington, NC

Just so nice,and very helpful and get you in and out in a timely manner. Everyone is so nice in the office

2 years ago

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Reply from Regional Finance

Hi Roland, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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star star star star star

Kenneth savage Charlotte, NC

I've been a customer for about 8or9 years good service also Kevin is a good guy as well as well as his staff

2 years ago

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Reply from Regional Finance

Hi Kenneth, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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star star star star star

Tonya Honeycutt Salisbury, NC

Regional has always been there for me when I need them. They are very friendly and look to help in any way possible.

2 years ago

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Reply from Regional Finance

Hi Tonya, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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star star star star star

Charlie Jefferson Okmulgee, OK

The staff are always courteous and helpful. They bend over backwards to keep my engagements stress free.

2 years ago

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Reply from Regional Finance

Hi Charlie, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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star star star star star

Pat McLaughlin West Columbia, SC

Great service helpful friendly The loan was timely and met my needs. They always willingly to help.

2 years ago

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Reply from Regional Finance

Hi Pat, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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Peter Thomas China Grove, NC

Ease of application, pleasant people that work there. I've used Regional previously without an issue.

2 years ago

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Reply from Regional Finance

Hi Peter, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 10th, 2021

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star star star star star

April Banks Lyles, TN

Awesome customer service and these ladies go out of their way to help you get the loan right for you

2 years ago

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Reply from Regional Finance

Hi April, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 8th, 2021

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Tara Wilkerson Kinston, AL

Heather is the BEST when it comes to customer service relationship, being informative, friendly and helpful.

2 years ago

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Reply from Regional Finance

Hi Tara, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 21st, 2021

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Worlock ! Las Cruces, NM

they call you and while on phone with you send a Pin number. this pin number opts your cell phone in to all text messages and auto dialers. you can opt out after the phone call, but every time you contact them they are "required" to opt you back in to even make a payment. They are a good company for a quick injection of cash that you plan to pay off quickly ( ie 2-3 months max) im not sure i would use them for anything other than that due to the high interest rate. if they did not require the opting in with every communication to them i would probably rate higher.

11 months ago

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Reply from Regional Finance

Hi Worlock, we appreciate you sharing your experience with us. Your feedback helps us to know what we are doing right and to identify areas where we can improve. Thank you!

May. 5th, 2023