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Regional Finance

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9.5

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Willie faye Greer Pflugerville, TX

Customer Review Video

2 years ago

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Reply from Regional Finance

Hi Willie, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2021

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Charles Martin Henagar, AL

Great customer service and convenience they were very helpful with all of our needs it made the whole experience dealing with them very pleasant

2 years ago

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Reply from Regional Finance

Hi Charles, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 21st, 2021

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Michael Davis Bessemer, AL

Ms.Portia is very professional and treats me with the utmost respect. She also works to get me the deal she can. I really like dealing with Regional Finance.

2 years ago

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Reply from Regional Finance

Hi Michael, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 21st, 2021

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Susana Round Rock, TX

I received very excellent customer service I was very satisfied I would definitely send friends over experience the friendly service I did

2 years ago

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Reply from Regional Finance

Hi Susana, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 17th, 2021

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Tracie Flannery Albertville, AL

Friendly, they help me so much as my memory is not the best. I feel like they care and are more than just doing their job.

2 years ago

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Reply from Regional Finance

Hi Tracie, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 9th, 2021

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Shari Barnett Memphis, TN

Great Customer Service! The young lady gave me tips and shared that I had more than I expected. That was great to help me to consolidate my bills.

2 years ago

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Reply from Regional Finance

Hi Shari, thank you for your feedback. We are so glad to hear that you had a positive experience.

Sep. 9th, 2021

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Michelle Oklahoma City, OK

Regional finance took the time to research my financial needs and brought loan offer that helped my situation without breaking the bank

2 years ago

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Reply from Regional Finance

Hi Michelle, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 25th, 2021

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Roberta A. Donnell Greensboro, NC

My experience with Regional Finance had been great. They are very professional and friendly, always willing to help you.

2 years ago

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Reply from Regional Finance

Hi Roberta, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 10th, 2021

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Wayne McDonald Jr Supply, NC

The store I deal with are very friendly people and easy to work with. My only problem was being told to sign for things that most places give you options if you want them or not. Now I'm repaying double the amount borrowed.

2 years ago

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Reply from Regional Finance

Hi Wayne, thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department by visiting our website so that we can discuss this matter in more detail.

Aug. 5th, 2021

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Richard Idell Wellston, OK

Great people with the love of family. They are always there when you need them and make it work for you the best they can.

3 years ago

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Reply from Regional Finance

Hi Richard, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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McKee Cox Hendersonville, NC

Super sweet and very helpful, they are always so friendly and filled in on everything to give me the best option for my needs.

3 years ago

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Reply from Regional Finance

Hi McKee, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Jennifer LAVENDER Fayetteville, NC

My loan specialist was professional, courteous and kind to me. She was also efficient in her timely manner of getting me approved and processed

3 years ago

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Reply from Regional Finance

Hi Jennifer, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Rotongia moore Atmore, AL

Trust worthy. It was very easy to apply. It was a fast turn around for the loan. They worked with you to make sure you get the amount you ask for.

3 years ago

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Reply from Regional Finance

Hi Rotongia, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 16th, 2021

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Desma Feather Winchester, VA

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3 years ago

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Reply from Regional Finance

Hi Desma, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Edna Hatcher Birmingham, AL

Excellent experience. Everything was professional and in a comfort and relaxed experience. Thanks for the way I was treated.

3 years ago

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Reply from Regional Finance

Hi Edna, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Patricia Rentschler Cookeville, TN

They were very polite and done everything right and talk to me as they were getting my paper work ready very nice people

3 years ago

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Reply from Regional Finance

Hi Patricia, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 29th, 2021

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Jennifer Wills Spotsylvania, VA

I worked with Katelyn and she was WONDERFUL!! She made this the most painless process! I would recommend her and Regional Finance to anybody!

3 years ago

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Reply from Regional Finance

Hi Jennifer, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 22nd, 2021

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Jerry Shaw Fultondale, AL

Customer service sucks now days everywhere. It was refreshing having people that actually wanted to help and please the customer.

3 years ago

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Reply from Regional Finance

Hi Jerry, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 10th, 2021

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Patricia Brunswick, GA

I’ve always appreciated that I was given a chance to show my ability to pay back what I received. I thank you for giving the way Becky and her staff treat me and my son Prince G like family. Thank you

1 year ago

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Reply from Regional Finance

Hi Patricia, we are proud of our team for providing you with a friendly and professional experience. Thank you for taking the time to leave a review!

Apr. 6th, 2023

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Demerye Charlotte, NC

Delories C was customer service was excellent. She was very knowledgeable about the service that regional finance had to offer, and which opportunity was good for me at the time. I truly appreciate her, and I will be returning

1 year ago

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Reply from Regional Finance

Hi Demerye, we’re happy to hear that you the loan process went smoothly for you. Thank you for taking the time to leave a review.

Apr. 6th, 2023

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Suzie (Suzie) Kings Mountain, NC

Everyone at Regional is great. Temi was awesome. I had everything she needed to get my loan done and I was in and out in less than 30 minutes. I can't recommend them enough. I have used them before and will definitely use them again. Thanks for everything.

1 year ago

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Reply from Regional Finance

Hi Suzie, we are glad that you had a quick and easy experience. Thank you!

Apr. 6th, 2023

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Arturo El Paso, TX

Good morning I really appreciated the fact that your representative was very attentive and concerned with my needs. She understood that hard times happen and she went above and beyond in an effort to help me get my finances back in order I really thank your representative very much for her help as well as Regional Finance.

1 year ago

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Reply from Regional Finance

Hi Arturo, thank you for your kind words. We are thrilled that you had such a good experience with our team.

Mar. 17th, 2023

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Barbara Daughdrill Woodson Files

They cared about my circumstances. They were kind and prompt to help me get my loan. I have been a good customer in the past and that paid off. Thank you Regional Finance!! I'm happy doing business with you today and in the future!! Thank you

1 year ago

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Reply from Regional Finance

Hi Barbara, we're so glad to hear that the loan process went smoothly for you. Thank you for your kind words.

Mar. 1st, 2023

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Gerald Manassas, VA

I received a promotion in the mail with a valid check that I deposited in my Bank account to cover some immediate unexpected expenses. Th next day I received a phone call to set up my preferred way to pay back the loan. I appreciated the quickness at which my loan was implemented.

1 year ago

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Reply from Regional Finance

Hi Gerald, we are glad that you had a quick and easy experience. Thank you for your kind words.

Mar. 1st, 2023

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Duryl Austin, TX

Good company to do business with treat you like family

5 months ago

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Reply from Regional Finance

Hi Duryl, thank you for taking the time to leave a review. We're thrilled to hear that you had a positive experience with our team.

Mar. 4th, 2024

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Brandon San Francisco, CA

Very friendly staff, they are always pleasant to interact with.

6 months ago

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Reply from Regional Finance

Hi Brandon, thank you for your kind words. We're thrilled to hear that you had such a positive experience with our team.

Feb. 12th, 2024

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Kelly Jackson Fultondale, AL

The customer service is great. They are very helpful and friendly.

6 months ago

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Reply from Regional Finance

Hi Kelly, thank you for your kind words. We're thrilled to hear that you had such a positive experience with our team.

Feb. 12th, 2024

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Charles Cochrane uijl?aA?ak! Buda, TX

Friendly and knowledgeable people all working to get me what I needed.

7 months ago

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Reply from Regional Finance

Hi Charles, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Javier Houston, TX

Friendly staff n very polite when you call or see in person.

7 months ago

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Reply from Regional Finance

Hi Javier, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Vcp Dallas, TX

I think the loan should be based on how many times a customer has successfully paid 'you' off not just your credit.

7 months ago

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Reply from Regional Finance

Thank you, Vcp. Your feedback helps us to know what we're doing right and how we can improve. Thank you!

Jan. 22nd, 2024

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S Marshall Harvest, AL

The yoyng lady that helped me was very nice, knowledgeable and professional.

7 months ago

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Reply from Regional Finance

Hi S, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Monica Houston, TX

Friendly, helpful staff and would highly recommend to my friends & family.

8 months ago

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Reply from Regional Finance

Hi Monica, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Lyubov

The staff is great, always ready to help and return calls and emails on time.

8 months ago

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Reply from Regional Finance

Hi Lyubov, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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ZoLove GA

My loan service provider, Tracey, was very knowledgeable, supportive and professional.

10 months ago

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Reply from Regional Finance

Hi ZoLove, we're so glad to hear that you had a positive experience with our team. Thank you for taking the time to leave a review.

Oct. 18th, 2023

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Rachelle Barfield Chapel Hill, NC

Regional Finance listens and works with your issues and leads you the right way to go.

10 months ago

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Reply from Regional Finance

We're glad to hear that the loan process went smoothly for you, Rachelle. Thank you for taking the time to share your experience.

Oct. 18th, 2023

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Wilfredo Chicago, IL

My husband took a very good offer with the Regional finance he is very happy with how the person in the phone treated him

7 months ago

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Reply from Regional Finance

Hi Wilfredo, thank you for your kind words. We're so glad to hear that you had a positive experience.

Jan. 22nd, 2024

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Michael St Louis, MO

Preditory lending, you need to borrow money to help your situation and it makes it worst. 50-75 percent interest and my credit score was 680. Preditory lending do not put yourself in that position. Instead of getting ahead your getting screwed.

1 year ago

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Reply from Regional Finance

Thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.

Jul. 30th, 2023

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Kathleen Goose Creek, SC

My representative,Jecura was most professional, and very knowledgeable in her helping me. I was very impressed

1 year ago

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Reply from Regional Finance

Hi Kathleen, thank you for your kind words. We'll be sure to pass along your compliments to the branch.

Jul. 30th, 2023

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Carlos El Paso, TX

Tracy R did an excellent job refinancing my loan I felt like she went the extra mile just for me. Thanks Tracy

1 year ago

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Reply from Regional Finance

Hi Carlos, we'll be sure to pass along your compliments to the branch. We're so glad to hear that the loan process went smoothly for you.

May. 30th, 2023

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Victor Duran El Paso, TX

Local branch representative that handled my payoff account was very rude, unprofessional and accused me of potential fraud while the branch manager Niomi sitting next to her desk didn't intervene. I would not recommend this branch to no one.

1 year ago

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Reply from Regional Finance

Hi Victor, thank you for bringing this matter to our attention. Please contact our Customer Support Department by visiting the Contact Us page of our website so that we can discuss this matter in more detail.

Jan. 4th, 2023

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star star star star star

Kayla Johns Pulaski, TN

They have always been easy to work with. Very sweet ladies all of them when I call to pay or have a question.

1 year ago

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Reply from Regional Finance

Hi Kayla, thank you for your kind words. We are so glad to hear that you had a postive experience.

Dec. 9th, 2022

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Marjorie Gainer Fayetteville, NC

Your team at this location is always professional, understanding, and willing to go above and beyond with your clients.

1 year ago

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Reply from Regional Finance

Hi Marjorie, we appreciate your kind words. Have a wonderful day!

Dec. 1st, 2022

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William Stanley Rural Hall, NC

After many years of service, Regional has shown that are willing to help fulfill our financial needs.

1 year ago

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Reply from Regional Finance

Hi William, thank you for your feedback. We’re so glad to hear that you had a positive experience.

Sep. 28th, 2022

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Britney Max Meadows, VA

They were helpful and nice the speed of service was fast made me feel welcomed I will tell people about them

1 year ago

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Reply from Regional Finance

Hi Britney, thank you for your feedback. We are so glad to hear that you had a positive experience.

Aug. 3rd, 2022

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MONA NEY Salt Lake City, UT

I love the staff in the Garland office very friendly and professional. Like family greet you with a smile

2 years ago

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Reply from Regional Finance

Hi Mona, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jul. 18th, 2022

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Karen Earley Bessemer, AL

Every one is so helpfull. Misti Helped me in every way she could, I appreciate her ! I hope she accept my gratitude.

2 years ago

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Reply from Regional Finance

Hi Karen, thank you for your feedback. We are so glad to hear that you had a positive experience.

Jun. 27th, 2022

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Kristen Caldwell Vandalia, MO

They have made a loan easy to access and manageable payments. They have treated me well and I am very grateful!

2 years ago

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Reply from Regional Finance

Hi Kristen, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 27th, 2022

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Raelynn Sanchez Pena Joplin, MO

Misty and Deidre are the best! They Always go above and beyond for me. I wouldn't want to work with anyone else!

2 years ago

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Reply from Regional Finance

Hi Raelynn, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 27th, 2022

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Leswan Talley Beersheba Springs, TN

They are very nice & caring. They are there and very understanding if you can't make your payment that same day

2 years ago

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Reply from Regional Finance

Hi Leswan, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 27th, 2022

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Beverly Ann Watson Manvel, TX

It is a simple process. They make it almost effortless for anyone. True professionals who are very knowledgeabl.

2 years ago

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Reply from Regional Finance

Hi Beverly, thank you for your feedback. We are so glad to hear that you had a positive experience.

May. 23rd, 2022