Since its founding in 2014, FreedomPlus has aimed to create a unique and valuable personal loan experience for its customers. The lending company consistently does this by providing quality loans that meet individual needs through its sophisticated yet simple application and vetting process. FreedomPlus also provides professional advice through knowledgeable loan consultants and experts.
Read FreedomPlus reviews below to see what consumers have to say about this lender.
FreedomPlus provides quality customer service to its borrowers primarily through its loan consultants. Customer service and loan consultants help you make the best financial decisions while balancing your financial needs.
The company offers a simple and easy-to-use form to start your loan process online and allows you to call when you start your application with any questions. Friendly and knowledgeable loan consultants and experts are able to assist you throughout your application. User reviews indicate these interactions are extremely valuable for potential customers. Customer service also handles complaints. There is little to no wait time for customer service.
FreedomPlus has flexible loan terms ranging from two to five years. FreedomPlus also allows borrowers to pay off loans earlier than the loan due date, so your loan repayment can ultimately be as brief as you'd like. This could save you a great deal of money in interest fees if you decide to repay the loan before your official payoff date.
FreedomPlus offers same-day loan decisions. However, this isn't guaranteed and will fluctuate based on your provided documentation, application verification, what time of day it is, etc. Having a quick loan decision from online lenders makes it faster and simpler for borrowers to find a personal loan that works best for them and is available as soon as possible.
FreedomPlus has an exceptional star rating from consumers. Quality reviews demonstrate to consumers that FreedomPlus is a trustworthy and high-standard lender. Reviews highlight reasonable rates and fees, simple repayment options, and exceptional customer service. This can provide peace of mind to potential borrowers that FreedomPlus is a good choice for their personal loan needs.
Receiving your loan as fast as possible is a highly desired feature for most, if not all, borrowers.
FreedomPlus's intuitive initial online application takes a few minutes at most. Simply select the loan amount you are looking to borrow, describe the reason for taking out the loan (home repairs, credit card refinancing, consolidation loans, etc.), submit your credit rating (based on your credit score), what state you live in, then your name and phone number or email address.
From there, a loan consultant will get in touch with you to complete the transaction. FreedomPlus has extremely fast approval and funding times. It can usually approve your loan and get the money in your hands in as little as three days. Your loan repayment term can range from 24 months–60 months, with rates from 5.99 percent APR–29.99 percent APR.
If your credit history is less than perfect, FreedomPlus might be a good match. Unlike many competing lenders, at 620, FreedomPlus has a lower minimum credit score requirement. A 620 FICO score is below average for Americans, is considered bad credit or fair credit.
You will still receive better rates and repayment terms, the higher your credit score is, but a lower credit score requirement allows for a wider range of borrowers. Requirements of competing personal loan providers are generally higher:
FreedomPlus offers loans with an annual percentage rate from 5.99–29.99 percent, including the loan origination fee. On top of that, it uses fixed monthly payments, so your monthly payment amount will never fluctuate. FreedomPlus also has fixed rates, so your APR will never be subject to change, as it can with a variable rate. This can provide peace of mind and stability to borrowers knowing the numbers they receive in the beginning will be the same throughout the lifespan of their loan.
If you are seeking personal loans for debt relief, its important to know that FreedomPlus helps with debt consolidation and debt settlement by working with creditors on your behalf. For example, if you are seeking a personal loan to help tackle credit card debt, FreedomPlus will exclude said credit card debt from your debt-to-income ratio and pay off the credit card once you are approved. This service can help you qualify for more money and make bill payments simple.
You could even qualify for rate discounts if you let FreedomPlus pay your creditors on your behalf, have retirement assets, or apply with a cosigner.
FreedomPlus does not charge any prepayment fees, regardless of when you decide to pay off your loan. This means you can pay off your loan anytime you want, regardless of your loan term. FreedomPlus also has fixed rate loans and one fixed monthly payment, so your APR will never fluctuate. This provides stability for borrowers and the opportunity to save money in interest charges if they want to pay off the loan early.
FreedomPlus has a max personal loan amount of $40,000 with a minimum loan amount of $7,500. Funds are available within 48 hours of credit approval (at least a 620 credit score required), and the APR ranges between 5.99 percent and 29.99 percent. You can have a FreedomPlus personal loan for up to five years.
FreedomPlus charges an origination fee between 0 percent and 5 percent on its personal loans. While a fee like this isn't necessarily exorbitant for the industry, some industry leaders omit such processing fees from their loan applications altogether, but they are still quite common.
I have 2 bills with you: one under Consolidated Plus ($951 per month) and the other with Freedom Plus ($314.42 per month). I can only get my balance owed under Consolidated but nothing for Freedom Plus. Why can't I get both under one sight.
Nick R was prompt and very helpful throughout the process in its entirety.
Ron R was great offered several options
easy process, customer service rep was pleasant & knowlegable to deal with !
Very professional loan officer, efficient process, very competitive rates. Transparent contract with no surprise. Outstanding customer service
Very professional loan officer, efficient process, very competitive rates. Transparent contract with no surprise.
FreedomPlus' customer service team is excellent, answering all questions, attending inquiries promptly, and providing quick response. They promised my answer same day and they kept that promise. I was able to sign docs and complete the process much faster than any of my previous loan company transactions.
Every one was helpful and friendly to work with
The application process was simple as stated in the review. I would like to have seen more information on the website though. After I applied online I was contacted quickly by a representative. I uploaded a few forms via a secure link and made arrangements to speak on the phone the next day. The company was prepared to do more that same day but I was busy and needed the extra time. The rest of the process was straight forward. The phone calls were on time and efficient. After a review of my credit report the representative went over the repayment options and I chose the one that best suited me. I was a bit worried that it might turn into some sort of high pressure experience but that didn't happen. The interest rates were clearly presented to me over the phone and I took a couple of hours to think and choose before committing to one. It was a good experience all together.
I wish the website gave more information, but it was very easy to get started. All the paperwork took just over 24 hours and now I'm waiting for my credit cards to be paid off. I do like that there is a deduction of the interest rate if you're using the loan to pay off debt and if you have money saved for retirement. I'm hopeful that once I start making payments online that the website is easy to navigate. Customer service was definitely top notch! My advisor, Liz, was very informative and helpful. I'm very glad to have the huge burden of credit card debt taken off my shoulders!
Kelly G did an awesome job to update me on getting the loan approved and processed in less than 24 hours. He stayed in touch with me throughout the process and delivered everything that he promised. Awesome Job Kelly.
Anyone looking to consolidate high interest credit card loans should look into this company. They are very easy to work with and the process is very efficient.
Awesome customer service and fast and friendly
Debbie was so helpful and knew her stuff. Don't ever get rid of her. She is an asset to your company
Patty n David Taylor
Was very knowledgeable, helpful and got things done... Had approval in one day and funded within Three days... Thanks for all your help... Great rates and simple Loan papers....
Kimberlee A did wonderful work. Very professional and very helpful.
customer service is lousy,the only way they will contact you if you have a issue,is to leave a e-mail,about how bad their customer service is, i will finish my loan agreement with them,but never deal with them again,check around their are other companies who do care about their clients
David K Stark Jr
My first time signing in for a long time after intial application. Attempting to view statement. Attempting to create new password. This shouldn't take a phone call and waiting on hold! Why not a text or email verification! This is wasting time.
Ryan was very professional and friendly. Very reassuring that my payment will be made on time. In the end, I was left feeling good about our conversation.
My experience with Freedom Plus was superb. The loan application process was quick and simple. My loan officer Charles S was absolutely great and he walk me through the whole process. He was very accommodating. I was very nervous like the previous reviewer doing this online for the first time but everything went through smoothly. I am now waiting for my loan to be funded. I would have given a 10 but the interest rate could have been somewhat less since they charged the origination fee. Still I am grateful for them accepting my application and giving me the loan.
Excellent experience with Freedom Plus. The application process is simple and quick and my loan officer was extremely helpful, responsive and really got me a loan that fits my budget and needs. I highly recommend Freedom Plus! Amanda is the best!
I am pleased to have had Mr. Ken W walk me through the loan process. I would highly recommend his expertise for all of your financial needs. Out of one to five Stars, I would award Mr. Ken W FIVE PLUS STARS !!!
Freedomplus helped me in my financial situation. I would definitely use them again. John was very professional and answered all my questions totally. Thanks, Lew
Same story as with all bill consolidation loan services. Once they have you, they don't want to hear from you again. That's a shame and should not be tolerated. These people are making a fortune off the American consumer. Think hard before taking out a loan from these companies. Look into other options before you commit to years of payments.
Both employees that I talked with today were very helpful, pleasant and answered my questions and helped me.
Been 12 days and customer support has not responded to my double payment issue. Is the email box even monitored?
Outstanding professionalism from Daquan and Carolyn.
Dajuan had excellent communication and was attentive to my concerns. My credit is excellent and I've done this before, so that helped with the fluidity of the transaction.
I was just informed by a customer service rep, that "There is a $15 processing fee for all payments made from your bank. We unfortunately do not participate in bill-pay." I think it's absurd that you are going to charge me to give you money. I realize that I can go online to make an extra payment, but the beauty of bill-pay is that I can set up a reoccurring payment and not have to worry about logging into your website every time and entering in all the information every time. I'm shocked that it's the year 2017 and Freedom Plus "unfortunately doesn't participate in bill-pay" .....seriously.....
A good experience first time doing a loan on line so was nervous. The man working with me was extremely friendly and helpful.
The fastest loan application, within three hours loan documents were completed. Funds was deposited to our account within 72 hours. Steven Doerge was very helpful and very nice. He made it possible and on time for our financial needs as promised. Your company is highly recommended to friends and family. We appreciate your great service!
I was amazed at the speed and quality of the customer service. Doris M was very friendly, helpful, knowledgeable and thorough. She found the best plan for me and the loan was processed in under two hours. I will definitely highly recommend this company to all. Thanks for a pleasant experience!
Kathi Ferrari, who helped me with my consolidation loan, literally made me cry tears of joy as she shared my options. She was kind, attentive to my needs and quickly provided resolution. Kathi did an amazing job in getting my loan approved and all paperwork completed within hours on the same day to prepare the funding. Please tell her thank you.
I needed a small loan to pay off some credit cards with high interest rates. I applied with freedom with no problem. The process was simple and painless. Thx
The actual processing of the loan was quick and easy. My issue however is the disbursement of funds is below par. I have used other companies in the past and their disbursement was a lot quicker.
Very prompt, informative, thorough and professional. Answered all questions graciously. Was a very good first time experience with your company.
Adam D was amazing during the entire process. He explained everything and answered every question I asked. When it came to sign the documents there was nothing I read that he did not go over. He is amazing and gave great customer service.
I have my passwords and questions saved and yet, the site does not recognize it. I looked for support and there is NO SUPPORT AVAILABLE saturday or sunday. I found that a very poor business decision. I'm disappointed.
I took out a 10,000 dollar loan in August 2016. Really it was 9500 and they took 500 for a loan fee. I made my payments thur autopay. So by February2017 i paid $2,250, and i still owed 9,300 so . i call to get the payoff amount and asked if i payed it off would you still take out my auto payment. They said no sir we will not as long as you pay it by this day, so i payed it off by that day and budget my other bills around having that extra 330 dollars, so they took my payment anyways. I called up to complain and the customer service person stated they refuned my money and i should have it in 2 to 3 bussiness days.... Well its been 9 days and i called back up and they said you will get it by the 14th. It takes 2 weeks... Now i have 3 late fees from other bills because of this. And they are collecting more interest off of my money.
Bob S was amazing he help us through the whole process. Answered all are questions that we had and concerns. Thanks again Bob
Excellent personal customer service!! Very reasonable rate given my credit score. I only give a 9 rather than a 10 because it would have been nice to not have to pay an origination fee, but it wasn't exorbitant. Elizabeth S was extremely pleasant to deal with and perfectly clear about the terms and implications of the various choices, and took the time to listen carefully to my situation, and the goal I wanted to achieve, and helped ensure I received every discount I was eligible for.
I have never been contacted or given any contact information regarding my loan or the status of such with your company. I am very disappointed with the level of professionalism displayed toward me as a customer.
Loretta was great in the whole process! I will definitely recomend freedom plus to my friends and family
They did a great job of getting me a loan and explaining everything. very pleased.
Michelle &Freddie Bond
Charles S was amazing he help us out and if we had any questions he explained the so we could understand I would highly recommend you to friends and family members
EXCELLENT Customer service from Joe Freedom! He made this process easy and worry free. I was worried it might be a scam of some sort, but he came thru with everything he promised! I feel a huge burden has been lifted off of my shoulders! I would recommend your company to anyone! Thank you!
The website says funds are available 48 hours is a little misleading I am past that point and still waiting. The first contract they sent me had the wrong terms on it. And the length of waiting for approval and the constant asking for more information was annoying. One list of needed info would have made this a smooth transaction. It wasn't a horrible experience but definitely annoying. Fair at best
Patricia N Cantaderio
Excellent service by my rep Moises M. Got my funds on the date promised. Interest rate a litlle high but much much better than other companies. When everybody turned me down Freedom plus approved my loan consolidation and home improvement. Thanks a million. Very professional and secure. Thanks. Patricia a grateful costumer.
I was a little apprehensive at first , Spoke to my guy Ozzie and he was very helpful and understanding. The whole process was simple and easy> My hats off to Ozzie and Freedom plus! Thanks
David was extremely helpful, the fact that he came in on Saturday morning and completed the application is just not heard of in today's workforce. My hats off to him.