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Blue Trust Loans

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122 User Reviews

4.0

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Joyce mcguire

I spoke with a rep over the phone trying to get a very small amount of funds asking if they do hard pulls or soft pulls. The rep assured me no credit check is done because too many credit checks decreases the credit score. I didn't want that to happen. So after giving the rep all of my personal infor. He placed me on hold for 2 mins only to find out I was not approved. Which makes me wonder if a credit check was performed. And the fact is I know why I wasn't approve and its not because I don't pay my bills because they are paid all time. I am further investigating this company with my attorney. I Just hope the rep was true and didn't lie. Otherwise, further action will be taken.

5 years ago

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SANDRA ALONSO Houston, TX

Quick response , easy to fill out paperwork

3 months ago

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Reply from Blue Trust Loans

Hi Sandra, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our process is easy and we responded quickly. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jul. 19th, 2021

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Lad Port Charlotte, FL

The process is quick and easy. The loan processors are friendly and competent.

4 months ago

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Reply from Blue Trust Loans

Hi Lad, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our staff is friendly and that the process is quick and easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jun. 7th, 2021

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I P ,

Always great service and great payment plans. Never had an any issues with this company

7 months ago

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Reply from Blue Trust Loans

Hi, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we always provide great service and payment plans. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Mar. 22nd, 2021

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Deborah Allen-Robinson Xenia, OH

Quick, efficient application process. Staff are professional. I would use again . A+ Service.

7 months ago

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Reply from Blue Trust Loans

Hi Deborah, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear the process was quick and efficient, and that our staff was professional. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Mar. 3rd, 2021

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Camaro Carr Barberton, OH

Terrible. Horrible. Customer service is never available when needed

1 month ago

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Reply from Blue Trust Loans

Hi Camaro, Thank you for sharing your feedback. We value your opinion and are eager to learn more about how we can improve your experience. Please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4675 or email us your thoughts directly at [email protected]

Sep. 6th, 2021

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Carlos T Jacksonville, FL

Horrible. They’ll lie and tell you they made notes on your account when payment details change. Service rep Omar should be fired immediately. If you get him on the phone ask for someone else or hang up. I inked it sounds bad but I’d almost working rather been homeless for a month then go through this. Unless it’s a life or death situation do not sign with these people. I’ve been blessed with a wonderful attorney who is helping me fight these people. STAY AWAY!

1 year ago

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Lisa San Jacinto, CA

Please do not do loans with this company I took a loan for $300 and my total was $374.66 that stated needed to be payed back for interest they never ever sent me any confirmation of anything anyways it’s been five months now and there still taking all this money from my account they said I agreed to pay 12 months of payments for the amount of 965.98 wtf fraudulent company I never agreed to this I will be contacting better business bureau and filing a small claims on this company

2 years ago

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Nicole J Los Angeles, CA

They aren't as forthcoming with much-needed information regarding their loans. Their interest rates are ASTRONOMICAL and you will be paying quadruple of what your borrowing. For $750 your payback is over $3000! Putting you deeper into a hole. I was lucky enough that I was able to pay off my loan when I noticed the promised payback of three installments kept going and going. There are other avenues to take when you are strapped for cash, Unfortunately, they ARE NOT ONE OF THEM! This experience forced me to look at my spending habits and make more of a conscious effort to SAVE FOR A RAINY DAY!

2 years ago

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Shadysmile76 Shawnee, KS

I would have given only half a star if I could. This is the worst company to get a loan from. Their interest is outrageous. You will pay %250 percent interest. Do not take this loan you will only put yourself worse than you were before. Not even if I was dying would I take money from these people again. This company should be ashamed of themselves.

2 years ago

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Vel Gainesville, FL

I borrowed $825. A week later they took an auto payment for $221.37. NOT even a week later I called to pay it off and they told me they would have to schedule the payment the next day....That’s so they could add over $100 in interests but there is no penalty to pay off earlier as I was told. Well they charged me $983.20 to pay it off!!!! PLEASE DO NOT BORROW a penny from these people. I’m looking into this further as I thought predatory lending was abolished.

2 years ago

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Anthony Austin, TX

Getting charged a massive amount of interest daily. I barrowed a loan of $300, 3 payments later of $82.00, my remaining principle balance sits at $279.00. $992.76 is after all the monthly payments if I was to complete my 12 payments. This is the biggest rip off I’ve ever been involved with. I am never to use this company again and I advise the same to anyone else Seeking a loan. THIS IS NOT THE PLACE TO GO!

2 years ago

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Deberry Ahoskie, NC

They are a RIP OFF. They give you false information. I asked them specifically how much was the interest and she said only 59 dollars on the hundred. Well correct me if I'm wrong but 1800 dollars on a 450 dollar for six months is a LITTLE more than that. My advice to you is don't get caught up like I did. Stay away from them!!!! They are no good!!!!

3 years ago

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Desaree Allen Plainville, IN

They deserve no stars. Customer service agents tried bulkying me into making a double payment because they claimed that my previous payment was NSF. I called their bluff and emailed them proof that the payment went through. Because of that, They lost my trust and they are now blocked from pulling money from my account. I have now problem paying my debts, but don’t try to scam me!

3 years ago

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Jason Gross Milton, FL

Extremely horrible! Wish I was informed about these reviews before getting a $750 loan! Over the six months I am paying over $2,200 back to the company! Three times alone! Do not do this company! They are such a rip off! Highway robbery!.. And to the people who are less fortunate! What a way to take advantage of hard-working people that fall under hard times! A big screw!

3 years ago

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Karen Reid Longmont, CO

These people are LOAN SHARKS! Have NOTHING to do with them! I recently took out a loan for $1500, and was LIED TO that I could call and make a payment at any time TOWARD the principal. HA! I tried to make a payment today, July 6, of $300 toward the principal, and was told I couldn't make a payment until the payday, August 1--and THEN they couldn't tell me with an extra payment of $300 what my monthly payment will be! These people are CROOKS, don't have anything to do with them! They will LIE TO YOU and take you to the CLEANERS!

3 years ago

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Amy Harless Duffield, VA

I will never use these people again I got a $400 loan and paying back over $1500 and my balance says principal is $101 yet they are taking a $131 payment? Today I tried to call and pay my principal off which was $179 bit they said I would have to pay $230 which includes 50 some interest... i will never do business with these people they quoted me interest an after I signed the email and sent it back they called and said they made a mistake... DO NOT GET A LOAN WITH THESE PEOPLE

3 years ago

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Barry Whitaker Bowen, IL

Do Not, I repeat Do Not borrow anything from this company.they told me on phone it would be 12 payments of 65 dollars, it ended up being 24. So i paid 1300 for A 350 loan and at the end they called and said I owed 271 and ended up drafting it out when I said I would call later to set up payment arrangements on the 271. This is horrible. DONT DO IT

3 years ago

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M Gentry San Bernardino, CA

This company is a scam!! i got a $400 dollar loan which only $375 was deposited into my bank! when i saw that they were only putting $5 of the $126 payment towards the loan i called! They said it was in the agreement i signed, which i didnt get in an email until after the loan was processed. They failed to explain that theres a 750 percent interest rate on the loan, By the time the loan is paid off in August i would have given then over $1500 dollars!! It is a rip off and and a scam company! Guarantee i wont be using them ever again!! Dont do it, dont use this company!

3 years ago

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nasser Parkville, MD

Got a an emergency loan for 700$ I knew that interests rates are exuberantly (criminally high) Even mafia would give better deal. But I was always going to pay it off within few weeks. So I called to make the payoff (649 dollars). But they don't do same day payoff, and they don't process during the holidays. So my payoff was 749$ cause the payoff would take place 3 days later. . I would have given no star if there was an option for that. Don't do business with the, shit if you need just few hundred bucks I will give it to you or loan it interest free

3 years ago

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Alex Del Rio, TX

Made 3 payments on a 700 dollar loan and decided to pay off my loan. According to the payment charge, my principle balance was 649.00, since they don't do same day payments on a Friday they said my payment won't go through until Monday. By then my principle incurred daily interest and my payoff would be 749.00. These people will not work with you. Definitely not doing business with them again.

3 years ago

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Jeffrey Conrod Kodak, TN

The interest rates are very high, and this is expected as a bad credit loan service, but they refuse to take an additional payment any time, you must arrange to make the extra payment 3 days before the due date. What kind of a banking company won't take a payment when you have extra money? It's just so they can charge the extra interest between then and the next payment. Predatory lending at its finest right here!

4 years ago

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Gloria Zavala-Garvin Farmington, MI

Blue Trust Loans has an alert notification with the BBB. Agreed to a $500.00 loan. Never received any documents or paperwork with any details. Paid back three payments of $263.00 for a total of $784.01 which included a reasonable and substantial amount of interest. They I claimed to agree to make 6 payments of $263.00 which would total $ 1578.00. Why would any person in their right mind agree to pay $1078.00 in interest? This company is not on the up and up and is price gouging interest rates which I consider unlawful. Be aware if you decide to deal with this company.

5 years ago

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TheUser710 San Jose, CA

Legit but expensive paid it back asap coulda held it

3 months ago

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Reply from Blue Trust Loans

Hi, We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of our loans, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement which also includes all the repayment options available, you can do so from your account page on our website www.bluetrustloans.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4675 or email us directly at [email protected] for further assistance.

Jul. 8th, 2021

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James Elder Seville, OH

Easy process and helpful agents would recommend

4 months ago

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Reply from Blue Trust Loans

Hi James, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our process is easy and that our staff is helpful. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jun. 22nd, 2021

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Elaine Jordan Cincinnati, OH

Had no problems,liked everything about my loan process

4 months ago

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Reply from Blue Trust Loans

Hi Elaine, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that you had no issues and that you liked everything about the loan process. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jun. 22nd, 2021

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Cassandra Keel Fort Lauderdale, FL

Great company it was easy to be approved

4 months ago

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Reply from Blue Trust Loans

Hi Cassandra, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our approval process is easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jun. 7th, 2021

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Lauren Smith Nashville, TN

Great! Easy to do. Fast deposit into your account!

4 months ago

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Reply from Blue Trust Loans

Hi Lauren, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that the process is fast and easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jun. 7th, 2021

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Billie Keller Rosemead, CA

Great customer service that made the process simple.

5 months ago

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Reply from Blue Trust Loans

Hi Billie, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that we provide great customer service and that our process was easy for you. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

May. 20th, 2021

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Elaine Nixon ,

The person I spoke to was efficient letting me know everything she was great.

7 months ago

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Reply from Blue Trust Loans

Hi Elaine, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our staff provided great assistance. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Mar. 3rd, 2021

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Heather Ryles Colorado Springs, CO

i only rated this a 1 because I couldn't put zero. This company is ridiculous! The first time it wasn't so bad. I'm literally paying more in freaking intrest than in the loan. there is freaking 10 dollars going to my loan. How are they allowed to do that?!?! People turn to them in a time of need and this is ridiculous.

1 year ago

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Reply from Blue Trust Loans

Hello Ryles, We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of our loans, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement which also includes all the repayment options available, you can do so from your account page on our website www.bluetrustloans.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4675 or email us directly at [email protected] for further assistance.

Jul. 15th, 2020

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Omar Wheeling, IL

Got a loan for 750$ i made 10 payments of 69 dollars so one day i called to pay of loan thinking i owe less. Comes out that i owe 850 now . So what happened with al those payments i made ? Horrible place horible they take advantage of you

2 years ago

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Reg Hallandale, FL

Never do business with this company they disguise themselves as a bank. If I would have known this is a payday loan company I would have never done business with them. They lie and fraudulently alter your account. This company should be shut down immediately. Lesson learned! Again this business is located in another country!

2 years ago

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S. S Temple Hills, MD

I have been very loyal to this company paid ib time no issues. then I requested another loan it took 6 days for them to respond after numerous calls. Then had the audacity to verify my information 3 times and constantly placed me on hold. I see paying on time and being loyal to this company means nothing.

3 years ago

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Unhappy customer West Hollywood, CA

This is the worst experience ever. I called in to pay off my loan and was told I missed the deadline. Told me I can call in tomorrow after my first payment is pulled ($221.00- $14 goes towards the principal) to pay the balance...smh. lesson learned DO NOT GET A LOAN FROM THEM...HORRIBLE...SHARKS....PREDATORS

3 years ago

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Aneta Elgin, IL

This is a horrible company! I borrowed $500 and now with interest it has more than doubled! This is abuse! At no one time was I informed by their agent that this was going to be an extremely HIGH interest loan! BEWARE and don’t do bussiness with this company!

3 years ago

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Renae Lewis Center, OH

They are liars and scam artists. Do not use this company. The percentage rate they charged me was 750%. I got a $200 loan at Christmas time. I called when I thought the loan should be paid and they said the total amount to repay was over $700.

3 years ago

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Maritza R

Did not read this review .. would have helped me . I too did not receive any documentation on terms. They leaped stating it had been emailed and no mail copy can be sent. Called today and not my balance has not lowered. They lied on their terms and what me to pay double of what they loan me. Very disgusting form of doing business.

4 years ago

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J hernandez

They are not upfront with interest rate paid. Told me on phone will repay by June and I haven't to go online to confirm last payment made, turns out I don't finish paying until Aug 2017....I end up paying $2000+ for a $600 loan. Had they told me this I never would have agree. Robbery!!! Should have done my homework first.

4 years ago

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DeMarreo Campbell Indianapolis, IN

Terrible billing and information given. Long story short I took a $300 loan with a $88 interest so all I had to pay back was $388 and they auto charge me. I call to get a refund and they said no and to pay it off I would have to pay $314 and also not get a refund. All in all I payed $407 back for a $300 loan. Terrible.

4 years ago

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Carolyn Penrose, CO

Do NOT use this compamy!!! I borrowed $600.00 and paid a first payment of 347.00, a second payment of $600.00. And they still took a third payment of $321.00!! Therefore I paid back $1268.00 for a three month term loan!!!!!!!!!!!!!!! They told me this was perfectly legal, but I have to wonder. Is 1000% interest legal anywhere???

5 years ago

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Rita Ball Clovis, CA

Stop---------Stop don't do it you will pay back over 300.00 more than what you borrowed this is a rip off company. Zip 19.com once again went out of business and left their customers high and dry and then sent us to this bad company . Trust me when I say you will never get out of dept with this company Signed very disappointed

6 years ago

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Maria B Hollywood, FL

Great customer service, easy process will recommend.

8 months ago

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Reply from Blue Trust Loans

Hi Maria, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we provided great customer service and that the process was easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Feb. 25th, 2021

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Angela Vail Oklahoma City, OK

They really work with you with payments.

8 months ago

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Reply from Blue Trust Loans

Hi Angela, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we provided assistance with your payments. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Feb. 25th, 2021

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John Artesia, CA

$250 loan. Total Payments $1066.96. Finance charge $816.96. 611.68% APR. Possible Finance is better. I borrowed money from Possible Finance and their weekly payments are manageable and fair.

2 years ago

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Scott Clarksville, TN

Place is trash, consumer beware, you will payback over 2000.00 for a 600.00 loan. Extremely high interest rates with payments over 360.00 a month...for a 600.00 loan... rip off

2 years ago

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mario Los Angeles, CA

my name is Mario I have a prepaid account I just paid them off now I went to get a new loan I was approved then I was transferred to someone else to tell me they no longer accepts prepaid accounts

2 years ago

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Sonja Arlington, TX

Blue trust denies customers same day pay offs and continues charging extension fees and interest until paid in full payment posts (after weekend or next business day per their system) BEWARE!

3 years ago

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Mary Toms River, NJ

Not worth it! Needed a 200.00 loan in June. Payments 40.83, 2x a mth. Now it's Aug 15th and my payoff is 195.63. Do yourself a favor, don't get involved with these companies..

3 years ago

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Stephany Las Vegas, NV

I was in need of cash fast..they charged high interest. I paid two payments of $170 and after that I paid the loan off. It was more then I took the loan out for...don't do it! Find a better place.

3 years ago

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