Name: Blue Trust Loans
Rating: 3.0

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Renae Lewis Center, OH

They are liars and scam artists. Do not use this company. The percentage rate they charged me was 750%. I got a $200 loan at Christmas time. I called when I thought the loan should be paid and they said the total amount to repay was over $700.

6 years ago

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Maritza R

Did not read this review .. would have helped me . I too did not receive any documentation on terms. They leaped stating it had been emailed and no mail copy can be sent. Called today and not my balance has not lowered. They lied on their terms and what me to pay double of what they loan me. Very disgusting form of doing business.

7 years ago

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J hernandez

They are not upfront with interest rate paid. Told me on phone will repay by June and I haven't to go online to confirm last payment made, turns out I don't finish paying until Aug 2017....I end up paying $2000+ for a $600 loan. Had they told me this I never would have agree. Robbery!!! Should have done my homework first.

7 years ago

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DeMarreo Campbell Indianapolis, IN

Terrible billing and information given. Long story short I took a $300 loan with a $88 interest so all I had to pay back was $388 and they auto charge me. I call to get a refund and they said no and to pay it off I would have to pay $314 and also not get a refund. All in all I payed $407 back for a $300 loan. Terrible.

7 years ago

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Carolyn Penrose, CO

Do NOT use this compamy!!! I borrowed $600.00 and paid a first payment of 347.00, a second payment of $600.00. And they still took a third payment of $321.00!! Therefore I paid back $1268.00 for a three month term loan!!!!!!!!!!!!!!! They told me this was perfectly legal, but I have to wonder. Is 1000% interest legal anywhere???

8 years ago

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Rita Ball Clovis, CA

Stop---------Stop don't do it you will pay back over 300.00 more than what you borrowed this is a rip off company. Zip 19.com once again went out of business and left their customers high and dry and then sent us to this bad company . Trust me when I say you will never get out of dept with this company Signed very disappointed

9 years ago

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Johnny Sigmon Cumberland, MD

I was very satisfied with your customer service an how fast everything went through with the loan . Thank you for your help.

1 year ago

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Verified Customer

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THOMAS P GILLMAN Orlando, FL

Easy Loan, but far too many calls after I paid the loan off.

2 years ago

Reply from Blue Trust Loans

Hi Thomas,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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Verified Customer

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Stephanie F. Haynes Willingboro, NJ

Loans are helpful in times of unexpected financial issues.

2 years ago

Reply from Blue Trust Loans

Hi Stephanie,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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Verified Customer

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Safia Mobile, AL

Rates are extremely high unless paying loan back in full

2 years ago

Reply from Blue Trust Loans

Hi Safia,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
Keep in mind, we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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Jamie Frye Winchester, KY

Can not get ahold of the company. Their website no longer exists. So now I have no way of logging into my account, but they sure don't have a problem taking money out every two weeks.

2 years ago

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Cylvia Hill Detroit, MI

Great Customer Service, money right when you need it with payment plans you can afford.

2 years ago

Reply from Blue Trust Loans

Hi Cylvia,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It was a pleasure serving you! We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Apr. 6th, 2022

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lnblythe Grand Island, NE

Looked at the reviews and decided to apply. Read the requirements and made sure I met them. Submitted my information and was denied and just sent on to other sites. Feel like it is false advertising.

2 years ago

Reply from Blue Trust Loans

Thank you for this review. We’re sorry you were disappointed with your experience. We would like to learn more about your situation and address your concerns by clarifying how our loan application process works. Please feel free to call us directly at 855-201-4675 between 7AM and 7PM CT, Monday – Friday to discuss.

Jan. 13th, 2022

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TERRI ALLEN Kalamazoo, MI

Very nice and professional and very easy to understand . Was very satisfied with their services .

3 years ago

Reply from Blue Trust Loans

Hi Terri,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Dec. 29th, 2021

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Nena Swanson North Las Vegas, NV

Loan process was simple. Great customer service. Will use again if I ever need a loan.

3 years ago

Reply from Blue Trust Loans

Hi Nena, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that the process was simple, our customer service was great and that you would use us in the future. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Aug. 5th, 2021

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Stephanie Frazier Winston-Salem, NC

I have never had a problem with this company. They are always helpful. Great customer service.😊

3 years ago

Reply from Blue Trust Loans

Hi Stephanie, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that you never had any issues, that we are always helpful and offer great customer service. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Aug. 5th, 2021

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Patti Gonzalez Los Angeles, CA

Even though we had some computer cliche they were still able to get me the funds on time

3 years ago

Reply from Blue Trust Loans

Hi Patti,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that you received your funds in time. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jul. 19th, 2021

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Cathy Rucker Hattiesburg, MS

This company is great to work with, people friendly. An easy to work with on payments

3 years ago

Reply from Blue Trust Loans

Hi Cathy,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our staff is friendly and that our company is great and easy to work with. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

May. 24th, 2021

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I P ,

Always great service and great payment plans. Never had an any issues with this company

3 years ago

Reply from Blue Trust Loans

Hi,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we always provide great service and payment plans. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Mar. 22nd, 2021

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Deborah Allen-Robinson Xenia, OH

Quick, efficient application process. Staff are professional. I would use again . A+ Service.

3 years ago

Reply from Blue Trust Loans

Hi Deborah,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear the process was quick and efficient, and that our staff was professional. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Mar. 3rd, 2021

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John Artesia, CA

$250 loan. Total Payments $1066.96. Finance charge $816.96. 611.68% APR. Possible Finance is better. I borrowed money from Possible Finance and their weekly payments are manageable and fair.

5 years ago

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Scott Clarksville, TN

Place is trash, consumer beware, you will payback over 2000.00 for a 600.00 loan. Extremely high interest rates with payments over 360.00 a month...for a 600.00 loan... rip off

6 years ago

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mario Los Angeles, CA

my name is Mario I have a prepaid account I just paid them off now I went to get a new loan I was approved then I was transferred to someone else to tell me they no longer accepts prepaid accounts

6 years ago

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Sonja Arlington, TX

Blue trust denies customers same day pay offs and continues charging extension fees and interest until paid in full payment posts (after weekend or next business day per their system) BEWARE!

6 years ago

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Mary Toms River, NJ

Not worth it! Needed a 200.00 loan in June. Payments 40.83, 2x a mth. Now it's Aug 15th and my payoff is 195.63. Do yourself a favor, don't get involved with these companies..

6 years ago

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Stephany Las Vegas, NV

I was in need of cash fast..they charged high interest. I paid two payments of $170 and after that I paid the loan off. It was more then I took the loan out for...don't do it! Find a better place.

6 years ago

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Lo Washington, DC

Borrowed $850. Your only paying 15-20 towards the actual loan each pay period. But they are taking 260+. 764% interest is just robbery with no gun. DONT DO IT. Paying over $3000 for a loan is ridiculous.

6 years ago

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JSF

Uses bait and switch tactics. After first time they called me at work I told them not to call my work again, a month and a half later they called me again, and I didn't even have a loan with them. NOT COOL!

7 years ago

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Lorieann holman Denver, CO

Never again will I do this I borrowed 475 and have paid over 800 dollars they are rip offs they say I still owe 353 Don't do it it's terrible they need to be shut down there ripping people off and getting away with it

9 years ago

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Verified Customer

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Phyllis Collins Cleveland, OH

I think your interest rates are too high

2 years ago

Reply from Blue Trust Loans

Hi Phyllis,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Nicole Sledge Oakland, CA

Good experience, very professional, and good customer service.

3 years ago

Reply from Blue Trust Loans

Hello Nicole,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Dec. 30th, 2021

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Beth Dunn Tallassee, AL

Blue Trust loans is easy to use and appreciates their customers.

3 years ago

Reply from Blue Trust Loans

Hi Beth,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@bluetrustloans.com or call us at 877-770-2682. We’re available 24 hours a day.

Dec. 22nd, 2021

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Yvette Harries Atlantic Beach, FL

They are there when I need them. Process is easy and reliable.

3 years ago

Reply from Blue Trust Loans

Hi Yvette,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoy our services. We look forward to the opportunity to always serve you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@bluetrustloans.com or call us at 877-770-2682. We’re available 24 hours a day.

Nov. 3rd, 2021

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Karen Gaeth Brown City, MI

The quickness, loyalty , everyone is always polite to talk to

3 years ago

Reply from Blue Trust Loans

Hi Karen,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@bluetrustloans.com or call us at 877-770-2682. We’re available 24 hours a day.

Nov. 3rd, 2021

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Denise Mohr Aurora, CO

Very easy loan process when you are needing funds quickly. Highly recommend.

3 years ago

Reply from Blue Trust Loans

Hi Denise

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@bluetrustloans.com or call us at 877-770-2682. We’re available 24 hours a day.

Oct. 25th, 2021

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Derrick Smith Philadelphia, PA

Very courteous representatives! Very patient with the customer!!

3 years ago

Reply from Blue Trust Loans

Hi Derrick,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our staff is very courteous and patient. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Sep. 2nd, 2021

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Ezel Wright Detroit, MI

When a emergency came and i needed extra money Blue trust was there for me. Thank you Blue trust

3 years ago

Reply from Blue Trust Loans

Hi Ezel,

You're welcome! Thank you for commending our effort with your 4 star rating! We take pride in having great customer service. It is so great to hear that we were able to assist in your time of need. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jul. 19th, 2021

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Lad Port Charlotte, FL

The process is quick and easy. The loan processors are friendly and competent.

3 years ago

Reply from Blue Trust Loans

Hi Lad,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our staff is friendly and that the process is quick and easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jun. 7th, 2021

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Elaine Nixon ,

The person I spoke to was efficient letting me know everything she was great.

3 years ago

Reply from Blue Trust Loans

Hi Elaine,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our staff provided great assistance. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Mar. 3rd, 2021

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carolyn lenke Union City, CA

Will not do business with this company again. They do not value their important returning customers. Even after 2 loans paid off they will decline you.

4 years ago

Reply from Blue Trust Loans

Hi Carolyn,

Thank you for taking the time to share your experience. We value your feedback. For security reasons, we cannot discuss account specifics here. Please contact us from 7AM – 7PM CT Monday – Friday at 855.201.4675 and one of our representatives will be available to assist you.

Jul. 15th, 2020

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Got suckered in time of Need Montgomery Village, MD

Total rip off . I have never in my life seen such high and unfair interest rate. These people are not just predators , they are pirate. They put the capitol (G) on greed.

5 years ago

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Linda Johnson Silver Spring, MD

They are loan sharks and charge 400% interest on their loans! Crazy! I better not see an inquiry on my credit report. When I declined the loans they proceeded to harass me.

6 years ago

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Kevin Dampeer

We are under the state of emergency and called these people to defer a payment for 2 weeks. They said they could not help.i will not never get another loan from the people.

7 years ago

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Unknown Mooresville, NC

I borrowed 400 and they want me to pay back over a thousand. I did not agree to this because If I knew it was going to be like this I would have never took out the loan .

8 years ago

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Charlotte

I borrowed $400 from this company and ended up paying them over $1100 within a 6 month period and they are still harrassing me saying I still owe anther $98...really???

8 years ago

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Verified Customer

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Patricia Reed Lewisville, TX

Everyone very nice but interest rates are outrageous.

2 years ago

Reply from Blue Trust Loans

Hi Patricia,

We appreciate your feedback. We take great pride in providing the best possible service experience for our customers.
Keep in mind, we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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Michele Rabel Concord, CA

Excellent customer Service and knowledgeable.

2 years ago

Reply from Blue Trust Loans

Hi Michele,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Apr. 6th, 2022

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DWon Davis Chicago, IL

Very good experience. Easy to do business with.

2 years ago

Reply from Blue Trust Loans

Hi Dwon Davis,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 25th, 2022

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Michael Hall Grinnell, IA

Very nice and helpful. Liam went thru no problems

3 years ago

Reply from Blue Trust Loans

Hi Michael,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@bluetrustloans.com or call us at 877-770-2682. We’re available 24 hours a day.

Nov. 11th, 2021

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Dawn Juarez Phoenix, AZ

super easy to deal with, process is seamless

3 years ago

Reply from Blue Trust Loans

Hi Dawn,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy services.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at info@bluetrustloans.com or call us at 877-770-2682. We’re available 24 hours a day.

Oct. 19th, 2021